Puppyland Chandler Introduce
For many Arizona residents, the dream of welcoming a new, adorable puppy into their home is a heartwarming prospect. If you're in the Chandler area, or indeed anywhere across the greater Phoenix metropolitan region, and are considering adding a furry family member, Puppyland Chandler stands out as a prominent destination for finding your next canine companion. This establishment specializes in connecting prospective pet parents with puppies, focusing on providing a comprehensive and supportive experience throughout the adoption process. This article will delve into what makes Puppyland Chandler a significant resource for local users seeking a new puppy, outlining its unique offerings, accessibility, and the overall experience it provides to those ready to open their hearts and homes to a new four-legged friend.
Puppyland Chandler positions itself as more than just a pet store; it aims to be a responsible bridge between reputable breeders and loving homes. Their operational model focuses on the well-being of the puppies, striving to ensure they are healthy and well-socialized before they go to their forever families. Understanding the concerns many new pet owners might have, they have implemented measures and guarantees designed to provide peace of mind. This approach is particularly appealing to Arizonans who prioritize the health and ethical sourcing of their pets, seeking assurances beyond a simple transaction. The excitement of bringing home a new puppy is tempered by the responsibility of ensuring its health, and Puppyland Chandler endeavors to address these concerns head-on.
The experience at Puppyland Chandler is designed to be engaging and informative. From the moment you step through their doors, the goal is to make the process of selecting a puppy as joyful and straightforward as possible. Their staff are trained to assist customers in identifying a puppy that not only captures their heart but also aligns with their lifestyle and family dynamics. This consultative approach helps to ensure a good match, which is crucial for both the puppy's well-being and the family's satisfaction in the long run. For Arizona families, this means a guided journey to find a companion that will truly become an integral part of their household, creating lasting memories for years to come.
Puppyland Chandler is conveniently located at 1005 S Arizona Ave Suite 6, Chandler, AZ 85286, USA. This address places the store in a highly accessible area within Chandler, a major suburb of Phoenix. Arizona Avenue is a primary north-south thoroughfare, making it easy for residents from various parts of Chandler, as well as neighboring communities like Mesa, Gilbert, and Tempe, to reach the location. The suite number indicates it is likely part of a commercial complex, which typically offers ample parking facilities, ensuring a stress-free visit for prospective puppy parents. Its central location in Chandler means that many local residents are just a short drive away, allowing for multiple visits if needed to truly connect with a potential new family member. The ease of access contributes significantly to its suitability as a local resource for those looking to add a puppy to their home.
Services Offered:
- Puppy Sales: Offering a variety of popular and sought-after puppy breeds, providing choices for different family preferences and lifestyles.
- Health Guarantees: Providing peace of mind with a 15-day health guarantee and a 1-year full refund guarantee for congenital or hereditary issues, extending to 50% back for such conditions up to 2 years.
- Microchipping: All puppies come microchipped, aiding in their safe return should they ever become lost.
- Puppy Starter Kits: Including essential items like puppy food and puppy pads to help new owners get started.
- Pedigree Papers: Providing documentation of the puppy's lineage where applicable, offering transparency about their background.
- Online Puppy Training Resources: Offering access to online training materials to support new owners in successfully training their new puppy.
- Pre-Purchase Consultations: Staff assist prospective owners by asking questions about their lifestyle and preferences to help match them with the most suitable puppy.
- Health Screening Protocols: Implementing procedures like hand sanitizing between puppy pens to minimize germ spread and working with breeders who have no violations in recent years, though some customer experiences indicate potential for improvement in ongoing health checks for common puppy ailments like Giardia.
- Customer Support Throughout the Process: From initial greeting to post-purchase guidance, the staff aims to provide continuous support and information.
Features / Highlights:
- Extensive Health Guarantees: Puppyland Chandler offers a robust set of health guarantees, including a 15-day general health guarantee and a significant 1-year full refund policy for congenital or hereditary issues, extending to 50% back for up to two years. This commitment to puppy health provides substantial peace of mind for new owners in Arizona.
- Focus on Customer Guidance and Matching: Staff, as highlighted by customer reviews (e.g., Jenni and Jade), are dedicated to guiding customers through the selection process, asking insightful questions to ensure a good match between the puppy and the prospective family's lifestyle and needs. This personalized approach is a significant highlight.
- Comprehensive Take-Home Package: New puppy owners receive a valuable package that includes microchipping, initial food, puppy pads, online training resources, and pedigree papers. This helps ease the transition for both the puppy and the new family.
- Emphasis on Breeder Vetting: The store asserts that their breeders have had no violations in the past two years, indicating an effort to source puppies from reputable and responsible breeding programs, which is a key concern for ethical pet ownership.
- Interactive Puppy Play Areas: The ability for customers to interact directly with puppies in designated play areas, with safety protocols like hand sanitizing, allows for a genuine connection to form before making a decision.
- Dedicated Sales Representatives: Customers frequently praise specific sales representatives for their helpfulness, patience, and expertise, suggesting a commitment to quality customer service and a knowledgeable team.
- Variety of Breeds: While specific breeds aren't listed, customer reviews mention "Teddy Bear" and "Pomsky" puppies, indicating a diverse selection to meet different preferences.
Contact Information:
Address: 1005 S Arizona Ave Suite 6, Chandler, AZ 85286, USA
Phone: (623) 306-7174
Mobile Phone: +1 623-306-7174
In conclusion, Puppyland Chandler serves as a significant and accessible resource for Arizona residents in search of a new puppy. While the price point might be considered higher by some, the extensive health guarantees—including a 15-day general health guarantee and a substantial 1-year full refund for congenital or hereditary issues—along with the comprehensive take-home package of microchipping, initial food, training resources, and pedigree papers, aim to justify the investment and provide considerable peace of mind. The store’s commitment to customer guidance, as highlighted by positive interactions with staff members who strive to match the right puppy with the right family, is a strong advantage. While some customer feedback points to areas for continuous improvement, particularly concerning proactive health screenings for common puppy ailments, Puppyland Chandler's overall approach to connecting families with their new companions is designed to be supportive and reassuring. For locals in Chandler and across the greater Phoenix area who are ready to welcome a new furry member into their home and value robust health assurances and dedicated customer service, Puppyland Chandler offers a structured and comprehensive pathway to finding their perfect puppy, helping to create lasting bonds and happy homes across Arizona.
Puppyland Chandler Photos










Puppyland Chandler Location
Puppyland Chandler
1005 S Arizona Ave Suite 6, Chandler, AZ 85286, USA
Puppyland Chandler Reviews
We came in looking for an adorable puppy and walked out with the cutest Teddy Bear (Ollie)!Customer service was great — we were greeted right away and informed of the rules, including hand sanitizing between pens to prevent germ spread.Jenni, our sales rep, was helpful and asked great questions to guide us to the right puppy. We didn’t connect with the first two, but the third one stole our hearts. While there’s a two-dog playtime limit, they made accommodations since we were serious about buying that day.The price is on the higher side, but it includes peace of mind: a 15-day health guarantee, 1-year full refund for congenital or hereditary issues, and 50% back for those conditions up to 2 years.We also received online training, a microchip, food, puppy pads, and pedigree papers. Jenni walked us through everything.They also assured us their breeders have had no violations in the past two years, which made us feel even better. Overall, a great experience!Thank you, Jenni!!I must knock my review down given the pup came home with Giardia. Fecal tests should be done regularly with puppies, and treated, or at least inform the buyer. Since this dog has it, it’s likely all 3 other puppies it was with has it. I wouldn’t be surprised if all their puppies have it with how easily it spreads.
Jun 22, 2025 · G722BI had an exceptional experience at Puppyland Chandler. From the moment we arrived, Jade demonstrated outstanding professionalism and dedication to helping us find the perfect puppy. Her patience, expertise, and genuine care were evident as she took the time to ensure that the puppy we selected was a great match for our family. Jade thoughtfully answered all of our questions, made sure we felt comfortable throughout the process, and truly listened to our needs. Thanks to her guidance, we are now proud owners of a beautiful Pomsky puppy who fits seamlessly into our home. We are incredibly grateful to have Saber join our family. I highly recommend Puppyland Chandler to anyone in search of a new furry companion—especially with Jade’s exceptional assistance!
Mar 26, 2025 · Ashley BrandonGreat customer service and you can tell the dogs here are greatly taken care of. I believe the guy who helped us was Hunter and he was great! We came in just to look and Hunter sweet talked us into bringing home our new addition to the family. We love our sassy girl thank you puppy land!
Mar 06, 2025 · June AdamsUpdate: I wish we had done our research further and learned how many of their dogs go home with giardia and coccidia. I would never have bought from Puppyland! I have spent so much time and money at the vets trying to get rid of this. The poor dogs have to live in a pin, we sanitize non stop and we can’t enjoy our dogs due to this diagnosis. I am now told by the vet we have to do another round of treatment in hopes it might work this time. I can’t imagine what this is going to their little systems with all these medications! The dogs remain so sweet but I really wish they were tested before they send you home with dogs that you will have to spend sooooo much more money on.We had a great experience at Puppyland when purchasing our two new puppies. We had been looking for a King Charles for our family and had visited other pet stores in the valley. We had such a great experience at Puppyland and ended up buying 2 dogs! The dogs dispositions were so sweet and gentle. All the dogs seemed happy and socialized. The store itself was really clean and the couple times I have been in, they are constantly cleaning the cages, giving the dogs play time in bigger play areas, and hugging/petting them.When we were going through the purchasing process, I appreciated how organized it was and the resources they send you home (schedules for feeding, info on best way to care for them, what to expect, etc.). I genuinely feel like they go the extra mile to care for their pups and their customers.The staff was very helpful and very patient as we made our decisions on our new family members! They encouraged lots of play time with them to make sure that we were going home with the right ones.
Apr 30, 2025 · kristina millsReally liked this place. Came in to ONLY browse and my child saw they had a pug. Walked over and there it was a pug. Jenni and Jade were fabulous. They helped us throughout the whole process. My family fell in love with the new bundle of joy now we get to take home.ThanksBianca
May 29, 2025 · Bianca Bowles
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