Animal Emergency Center - Novi Introduce
In Michigan, we know that our pets are more than just animals; they are cherished members of our families. When a pet suddenly becomes ill or suffers an injury, the stress and anxiety can be overwhelming. Finding immediate, compassionate, and professional veterinary care is critical. This is where a specialized facility like the Animal Emergency Center in Novi becomes an invaluable resource for local pet owners. Unlike a traditional veterinary clinic that operates during standard business hours, this facility is an emergency and critical care hospital dedicated to providing immediate medical attention to sick or injured pets at any time of day or night. It’s a place designed to handle the unexpected, ensuring that your pet has access to life-saving care when your regular veterinarian's office is closed. From sudden illnesses to traumatic injuries, the Animal Emergency Center offers a vital safety net for our furry, feathered, and scaled companions, providing a level of care that can make all the difference during a crisis.
The mission of the Animal Emergency Center is to provide exceptional, round-the-clock service with a focus on compassion and expertise. They understand the urgency of an emergency and are equipped to handle a wide range of critical situations, offering pet owners in the Novi area peace of mind. The staff is not only highly skilled in emergency medicine but also deeply empathetic, as highlighted by numerous local residents who have experienced their care firsthand. One client, whose beloved dog suffered a stroke, praised the staff for being "incredibly awesome and caring," even in the most difficult circumstances. Another family, whose precious girl dog was in dire need of a blood transfusion, described the care as a "complete hug to the heart." These testimonials speak volumes about the human-centered approach of the center, proving that they are not just treating an animal, but supporting a family through a deeply stressful time. This commitment to both medical excellence and emotional support makes them a beacon of hope for Michigan pet owners facing an emergency.
The Animal Emergency Center is located at 24360 Novi Rd suite a, Novi, MI 48375, USA. This location makes it a central and easily accessible hub for residents across Novi and the wider metro Detroit area who are in need of immediate veterinary care. Navigating to the center is straightforward, which is crucial during a stressful emergency. The facility has been designed with accessibility in mind, providing a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These features ensure that all visitors can manage the logistics of getting their pet inside without added difficulty. The clinic is also prepared to accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making the process as smooth as possible during a high-stress situation. While it is always an emergency, it is recommended to call ahead to help the staff prepare for your arrival, allowing them to provide the most efficient and timely care.
As a specialized emergency veterinary service, the Animal Emergency Center offers a focused but comprehensive array of services to address critical pet health issues. Their capabilities include advanced diagnostics and procedures typically reserved for a hospital setting. Here are some of the key services they offer:
- Emergency and Critical Care: The core of their practice, they are equipped to handle a wide range of life-threatening conditions and traumatic injuries, from sudden illnesses and poisonings to being hit by a car.
- Advanced Diagnostics: This includes on-site laboratory services for rapid blood work and other tests, as well as diagnostic imaging like X-rays and ultrasound, which are crucial for quickly identifying internal problems.
- Transfusion Medicine: They have packed red blood cells, fresh frozen plasma, and whole blood readily available for patients in need of a transfusion.
- Anesthesia and Surgery: The center is equipped to perform both simple and complex surgical procedures for emergencies, with careful patient monitoring throughout.
- Emergency Hospitalization: For pets requiring continuous care and monitoring, the center provides a dedicated intensive care unit where they are never left alone.
- Laboratory & Pharmacy: They have an on-site laboratory for complete analysis and a pharmacy stocked with a wide variety of medications for immediate treatment.
- Specialized Care for Avian and Exotics: The Animal Emergency Center is noted for being one of the few facilities in Southeastern Michigan with staff specifically trained to provide emergency care for exotic pets, including birds, rabbits, small mammals, and reptiles.
The distinguishing features and highlights of the Animal Emergency Center in Novi set it apart from other animal care providers and make it a highly trusted resource for Michigan pet owners.
- 24/7 Availability: The most significant feature is their round-the-clock service. Emergencies don’t follow a schedule, and the center is always open, even on holidays, ensuring that help is always available when you need it most.
- Compassionate and Empathetic Staff: The reviews consistently praise the staff for their kindness, compassion, and understanding. One reviewer was deeply touched by the "kind gesture" of receiving cards and paw prints after their pet’s passing, an act that demonstrates the team's genuine care beyond their medical duties.
- Efficient and Organized Care: The staff is described as being well-organized, ensuring that even impromptu visits are handled quickly and smoothly, which is a major relief during a crisis.
- Communication and Support: They provide clear communication and ensure families feel supported. In one of the reviews, a client mentioned they were given all the time they needed with their pet before and after he passed, highlighting a focus on the emotional well-being of the owners.
- Specialization in Emergency and Critical Care: Their exclusive focus on emergency care means they are experts in handling urgent and complex cases, with advanced equipment and training to support them.
- Collaboration with Other Vets: They work closely with other veterinary hospitals, as seen in one review where the center helped transfer a pet's care to MSU Veterinary Hospital for a specialized blood infection, demonstrating their commitment to a collaborative and continuous care model.
For immediate assistance or to learn more about the services offered, you can contact the Animal Emergency Center at:
- Address: 24360 Novi Rd suite a, Novi, MI 48375, USA
- Phone: (248) 348-1788 or +1 248-348-1788
For Michigan pet owners, choosing the Animal Emergency Center in Novi is a decision for peace of mind. The most compelling reason to choose this facility is its unwavering commitment to being a constant resource in times of crisis. Unlike regular vet clinics with limited hours, the Animal Emergency Center is always open, ready to provide immediate, life-saving care. The reviews from real customers provide powerful evidence of their excellence. The client who gave a "10-star" review noted that the center "took great care" of their dog both years ago during a dehydration episode and again during his last moments, showcasing a consistent and reliable level of care over time. The "complete hug to the heart" from the compassionate care a family received during a dire platelet emergency shows that this is a place where professional medical skills are matched by profound empathy. They are not just a service; they are a partner in the most difficult moments of pet ownership. Their ability to handle advanced procedures, coupled with a deep understanding of the emotional toll of a pet emergency, makes them an indispensable part of our local community. For any pet owner in the area who wants to be prepared for the unexpected, knowing that the Animal Emergency Center is on standby is a profound source of comfort.
Animal Emergency Center - Novi Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Animal Emergency Center - Novi Photos










Animal Emergency Center - Novi Location
Animal Emergency Center - Novi
24360 Novi Rd suite a, Novi, MI 48375, USA
Animal Emergency Center - Novi Reviews
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★ 5★ 4★ 3★ 2★ 1Our beloved Wizard Suffered a stroke on 8/23. We called the Animal Emergency Center in Novi. They gave us tips on how to help comfort and love him as Wizard was an older dog. Unfortunately, Wizard became ill overnight and had to take him in.The staff here was incredibly awesome and caring. The impromptu visit was so well organized, compassionate ran quickly and smoothly. We never felt rushed or pressure to leave. We were given all the time we needed to spend with him before he passed and after.Today when I got the mail, I see these cards and paw prints. What a kind Gesture from this place. On the way out, I thanked them and told them how great they are at having to do such an awful job when Families pets pass away or come in sick.We actually had taken Wizard there years ago when he was dehydrated and couldn’t stop vomiting. They took great care of them then and great care if him during his last moments.I’d give this place 10 Stars if I could.
August 28 · Conway FamilyWe are beyond grateful to have had the beautiful care of Animal Emergency Center at Novi for our precious girl dog, she was in dire need of platelets, blood transfusions, and multiple exams. The level of love and compassionate care here was a complete hug to the heart and any fear for our dog. Even though she has been going through a lot we are eternally grateful! They helped us send all the exams and referral to MSU veterinary hospital which we transferred her care for the type of blood infection she had which they specialize in. Thank you for everything!
June 16 · EdisI brought My male cat cheez in on a thursday am with complications going potty. They were quickly to get him back and evaluate his condition. After going over EVERYTHING that they need to do, what could happen and everything in between i gave my consent and the emergency staff got to work quickly and smoothly with surgery. Cheez was 95% blocked UTI. I wasn't able to see him before going home for the day, the staff was very understanding and comforting about the whole thing. The next two days I received updates and pictures of how my boy was doing. I was able to come see him on a busy Saturday, the nurse taking care of him let me spend 10-15min with my boy while she explained all his care needs and gave him his treatments. That fallowing night and am I got updated phone calls about Cheez. My fiancé and I were able to pick up our boy a day early because Cheez was determined to pee on his own without the catheter. During checkout and going over his release papers I really felt as though this entire staff and facility doesn't ACT like they care THEY DO! They truly understand and try to be as present in the moment as they can with still being professional and doing their job. I am 100% satisfied with the care Cheez needed and with the communication, help and support from all the staff that i needed during this difficult time. Thank you to all at Novi AEC 🐈💙
May 05 · Kayla KleinschmidtToday we visited AEC in Novi for a sweet foster dog of ours that had gotten into a fight with another dog. AEC got us right into a room upon arrival and the vet technician, Angie, was so kind and caring to our sweet pup through the entire process. The doctor was wonderful as well, she came in and went over all of the details on the treatment plan and spent ample time with us. They then got the dog right into surgery and did such a great job cleaning her up. We are so thankful for their professionalism and kindness today when we needed most! Thank you AEC Novi team!
July 07 · Peace Love and Paws RescueGot us in at 6am. Provided updates almost on the hour and provided great care to our pup. Got us transferred to msu for surgery.Thank you.Ps blue is put back together and home
July 21 · Renee LaPointe
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