Petco

For pet owners across Connecticut, finding a reliable and comprehensive resource for their beloved animal companions is a key part of responsible pet ownership. From daily necessities like food and toys to essential services like grooming and training, having a local establishment that caters to a wide array of pet needs can significantly simplify pet care. In New Milford, CT, Petco stands as a prominent option, offering a broad spectrum of products and services designed to support the health and happiness of local pets.

This article aims to provide a detailed overview of the Petco store located in New Milford, CT. We will explore its accessible location, the diverse services it provides, and the general features that define the Petco experience for local users. Understanding what this well-known pet retailer offers can help Connecticut residents make informed decisions about where to fulfill their pet care requirements.

The Petco store in New Milford, CT, is conveniently situated at 169 Danbury Rd C1, New Milford, CT 06776, USA. This location places it along a major thoroughfare, Danbury Road (often known as Route 7), which is a key artery connecting New Milford with other towns in Litchfield County and beyond. Its position within a commercial plaza or shopping area typically ensures high visibility and ease of access.

For residents of New Milford and surrounding communities such as Sherman, Washington, Kent, and even those from Brookfield or Danbury, this Petco store is easily reachable. The main road access minimizes travel time, and the presence within a larger retail complex usually means ample parking, which is a practical benefit when carrying pet supplies or managing pets. This accessibility makes Petco a convenient stop for routine shopping or scheduled services, integrating seamlessly into the daily routines of Connecticut pet owners.

Petco is known for offering a wide array of services in addition to its extensive retail selection, aiming to be a holistic destination for pet owners. The New Milford location, as part of the larger Petco network, likely provides a similar suite of offerings, which generally includes:

• Pet Food and Supplies: A vast selection of pet food (dry, wet, raw, specialized diets) for dogs, cats, small animals, birds, fish, and reptiles, along with treats, toys, bedding, crates, carriers, and various accessories.
• Pet Grooming: Full-service grooming salon offering baths, haircuts, nail trims, ear cleaning, and specialized treatments for dogs and often cats. Petco highlights its certified pet stylists who undergo an extensive training program. They offer various packages and a "7-Point Pet Care Check" before grooming.
• Self-Serve Dog Wash: For pet owners who prefer to wash their dogs themselves but want to avoid the mess at home, many Petco locations, including potentially this one, offer self-serve dog wash stations with all necessary supplies.
• Dog Training: Professional dog training classes, ranging from puppy socialization and basic obedience to advanced training and specialized workshops. These often utilize positive reinforcement methods.
• Veterinary Services (Vetco Clinics): Petco frequently hosts third-party Vetco Vaccination Clinics within its stores, offering convenient and affordable preventative veterinary care, primarily vaccinations, microchipping, and parasite prevention for dogs and cats on a scheduled basis.
• Adoptions: Partnering with local animal shelters and rescue organizations, Petco stores often facilitate pet adoption events, providing animals with loving homes.
• Aquatic and Reptile Supplies: Comprehensive selection for fish tanks, aquariums, and terrariums, including live fish, reptiles, amphibians, and the necessary equipment, decor, and food.
• Small Animal and Bird Supplies: Food, cages, bedding, and accessories for small mammals like hamsters, guinea pigs, rabbits, and a variety of birds.
• Pet Pharmacy: An online pharmacy and potentially in-store options for prescription medications, flea and tick treatments, and various health supplements.

Petco's national brand presence and local offerings in New Milford come with several general features, some of which are highlighted in customer feedback, both positive and negative:

• Convenience and One-Stop Shop: As a large retailer, Petco aims to be a comprehensive destination where pet owners can purchase food and supplies, and access various services like grooming and training in one convenient location. This saves time for busy Connecticut residents.
• Wide Product Selection: The extensive inventory caters to a broad range of pet types and needs, offering numerous brands and products from essentials to specialty items.
• Professional Training Programs: Petco emphasizes its certified dog trainers and structured training programs based on science-based principles, which can be a valuable resource for pet parents looking to enhance their dog's behavior.
• Grooming Services Available: The presence of a grooming salon provides a convenient option for maintaining a pet's coat and hygiene. Petco states its groomers are "Certified Pet Stylists" who complete an "800-hour, 20-week course for certification," focusing on safety and breed standards.

However, it is crucial to address the significant concerns raised in customer reviews, particularly concerning the grooming department at this specific location:

• Grooming Dissatisfaction: Multiple reviews prominently feature severe dissatisfaction with the grooming services, specifically mentioning a groomer named Joel. Customers report instances of their dogs' hair being cut against instructions, resulting in drastic and undesirable transformations (e.g., a Yorkie looking like a Cocker Spaniel, a Pomeranian being shaved almost entirely). These incidents have caused significant distress to pet owners.
• Lack of Attention to Detail/Safety Concerns in Grooming: One review noted finding a tick on their dog immediately after grooming, raising concerns about the thoroughness of the grooming process and the attention paid to the pet's overall condition during the service.
• Customer Service Challenges: While some customers received refunds for unsatisfactory grooming, others reported initial resistance or miscommunication regarding compensation, indicating inconsistencies in how these issues are handled. The emotional impact of a poor grooming experience is palpable in the reviews, with customers expressing "disbelief" and "heartbreak."

For any inquiries regarding products, services, or to schedule an appointment at the Petco store in New Milford, CT, you can use the following contact details:

• Address: 169 Danbury Rd C1, New Milford, CT 06776, USA
• Phone: (860) 210-0478
• Mobile Phone: +1 860-210-0478

It is always recommended to call ahead for specific service availability, pricing, and to book appointments, especially for grooming or training, to confirm current policies and discuss your pet's needs in detail.

For pet owners in New Milford, CT, and the surrounding regions, Petco offers a highly accessible and generally comprehensive retail solution for pet supplies, food, and various integrated services. Its strategic location on Danbury Road and wide array of products make it a convenient one-stop shop for daily pet care needs, from premium dog food to essential accessories for all types of pets.

The availability of services like dog training and self-serve dog washes adds significant value, catering to a broad spectrum of pet owner requirements. The Vetco Vaccination Clinic often hosted at Petco locations also provides a convenient option for affordable preventative veterinary care. These aspects make the New Milford Petco a practical resource for maintaining the well-being of Connecticut's animal companions.

However, it is crucial for local users to be fully aware of the highly concerning experiences reported regarding the grooming services at this specific location. The consistent negative feedback concerning a particular groomer, detailing unauthorized extreme haircuts and a perceived lack of care, warrants careful consideration. While Petco as a company states high standards for its groomers, these local reviews suggest that execution can vary significantly. Therefore, while suitable for purchasing retail items and potentially other services, prospective grooming clients in New Milford should exercise particular caution and engage in thorough communication to ensure their specific requests are understood and followed, perhaps even requesting to avoid certain individuals based on public feedback.

Petco

169 Danbury Rd C1, New Milford, CT 06776, USA