Banfield Pet Hospital Introduce
For many New York residents, finding reliable and comprehensive veterinary care is a top priority for their cherished pets. As a significant player in the pet care industry, Banfield Pet Hospital on Forest Avenue in Staten Island offers a wide range of services designed to meet the health needs of dogs and cats. As a national chain, Banfield has a specific model of care, often centered around their Optimum Wellness Plans. This article is crafted to give local users in the New York region a factual and informative look at what Banfield Pet Hospital offers, from its services to its approach to customer care.
Banfield Pet Hospital operates as a full-service veterinary and animal hospital, providing a broad spectrum of medical services. Their model is built on a preventative care philosophy, with the goal of helping pets stay healthy and happy for their entire lives. They aim to provide consistent, high-quality care across all of their locations, leveraging a large network of veterinarians and staff. The hospital's focus is on general veterinary practice, offering everything from routine check-ups and vaccinations to more complex surgical and diagnostic procedures.
As a corporate entity, Banfield’s system can offer a structured approach to pet care, which may appeal to pet owners who appreciate a streamlined process. However, this model has also been a point of contention for some clients who prefer the more personal touch of a smaller, independent clinic. This article will explore both the benefits and potential drawbacks of this corporate approach to help you make an informed decision for your pet.
Banfield Pet Hospital is located at 1525 Forest Ave, Staten Island, NY 10302, USA. This location makes it a convenient option for residents in and around the West Brighton and Port Richmond neighborhoods of Staten Island. Situated on a major avenue, the hospital is easily accessible by car, and its proximity to residential areas and businesses adds to its convenience for daily errands.
The hospital offers a wheelchair-accessible car park, a thoughtful feature that enhances accessibility for all clients. This ensures that pet owners with mobility challenges can bring their pets for care without logistical difficulties. While the provided information does not detail other accessibility features, the accessible parking is a key amenity. The hospital operates on an "appointment required" or "appointments recommended" basis, which helps manage patient flow and reduces potential wait times.
The clinic's presence within a large retail center can also be an advantage, allowing clients to combine their pet's vet visit with other shopping or activities.
Banfield Pet Hospital offers a comprehensive set of services, with a strong emphasis on preventative care. Their service offerings are designed to cover the full spectrum of a pet's health needs, from puppyhood through their senior years.
- Wellness and Preventative Care: This includes Comprehensive Exams, Vaccinations, and Puppy Plans. They also provide Behavior Evaluation and Behavior advice, as well as Nutrition Advice.
- Diagnostics and Treatment: They are equipped for a range of diagnostic services including Digital Radiography and Ultrasonography. They diagnose and treat conditions such as Gastrointestinal illness.
- Surgical Services: Banfield offers General Surgery and Diagnostics Surgery, including common procedures like Spays and neuters.
- Specialized Care: They provide Microchipping services, Coat and skin care treatment, and Medical Grooming. They also offer End of Life Care for pets.
- Convenience and Technology: Clients can use the hospital’s Online Pharmacy for prescription needs. They also offer Mobile Appointment and Drop Off Services for added convenience.
Banfield Pet Hospital has several features and highlights that are part of its corporate structure and service model.
- Optimum Wellness Plans: A cornerstone of the Banfield model is its Optimum Wellness Plans. These are not pet insurance but rather a subscription-based package of preventative services, which can include unlimited veterinary visits, vaccinations, and discounts on other services. This can help pet owners budget for routine care and spread costs over the year.
- Appointment-Based System: The hospital operates on an "appointment required" basis, which helps to minimize the stress of long waits often found at walk-in clinics.
- LGBTQ+ Friendly: Banfield identifies as an LGBTQ+ friendly establishment, a welcome feature that shows a commitment to creating an inclusive environment for all members of the community.
- Corporate Network: As a large corporate chain, Banfield has a standardized approach to care and is often backed by a larger support system.
- Drop-Off Services: The availability of drop-off services provides flexibility for pet owners with busy schedules.
To get in touch with Banfield Pet Hospital on Forest Ave, you can use the following contact information.
- Address: 1525 Forest Ave, Staten Island, NY 10302, USA
- Phone: (718) 273-4091
Booking an appointment in advance is the recommended way to ensure your pet receives timely care.
Choosing a veterinary hospital is a personal decision, and Banfield Pet Hospital on Forest Ave presents a unique set of pros and cons. The primary advantage is the structured, preventative care model, particularly through their Optimum Wellness Plans. For a pet owner who wants to budget for routine care and has a young, healthy pet, these plans can be a cost-effective way to ensure they receive regular check-ups, vaccinations, and other necessary preventative services. The availability of multiple locations across the country can also be a benefit for pet owners who travel frequently.
However, it's also important to consider the feedback from some clients who have had less positive experiences. Some reviews highlight issues with communication, appointment cancellations, and a perceived lack of empathy in some situations. The corporate structure, while providing consistency, can sometimes lead to a less personal experience compared to a small, independent clinic where you might build a long-term relationship with a single veterinarian. The focus on the "Optimum Wellness Plan" model can feel like a "hard sell" to some. For pets with complex or serious conditions, some clients have raised concerns about the level of care and diagnostic capabilities for advanced cases.
Ultimately, Banfield Pet Hospital in Staten Island is a viable choice for routine and preventative care, especially for those who appreciate a structured and budget-friendly plan for their pet's health. For those who prioritize a deep, personal relationship with their vet or have pets with chronic or severe health issues, it may be worth considering the full range of options available in the New York area to find the best fit for your specific needs.
Banfield Pet Hospital Services
Veterinarian
- Behavior Evaluation
- Behavior advice
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Diagnostics Surgery
- Digital Radiography
- Digital radiography
- Drop Off Services
- End Of Life Care
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Surgery
- General Veterinary Practice
- General dentistry
- General surgery
- Medical Grooming
- Medical Therapy
- Medical grooming
- Microchipping
- Mobile Appointment
- Nutrition Advice
- Nutrition advice
- Online Pharmacy
- Parasite Control
- Parasite control
- Puppy Plans
- Spays and neuters
- Ultrasonography
- Vaccinations
- Veterinary Visit
Banfield Pet Hospital Details
Accessibility
- Wheelchair-accessible car park
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
1525 Forest Ave, Staten Island, NY 10302, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Disappointing experience with Banfield Pet Hospital on Forest Ave. We booked appointments for our 2 Pomeranians, Nico, and Nanooku, three weeks in advance for July 24th, only to have them canceled the day of due to Dr. Chen calling out. The kicker? We received repetitive automated confirmation calls every few days for three weeks, only to have the appointment canceled at the last minute.The staff, particularly the registration employee, were understanding and professional, but it's clear the issue lies with Banfield's management. A large organization like Banfield should have a contingency plan in place for doctor absences, including backup doctors.We're frustrated, especially since this conflicted with our family vacation plans. To reschedule for July 31st, we'd appreciate a discount on our next visit. Hopefully, Banfield will take steps to prevent such last-minute cancellations in the future and make it right for their customers. Banfield, you dropped the ball, maybe change your company name to Blame fields Pet Hospital! As we are Blaming your Management!
July 24 · Francisco MMy pup at 8 .months old has a UTI and tge dr just dismissed her saying take her to the hospital. 350.00 later like really. The worst lack of empathy. Theses vets these days have no care nor anything but getting paid. I should sue them for prior check ups and bullshit medications. Definately a scam and not true vets. This place i do not trust and would rather go to a vet with empathy not the mighty dollar. If you don't want your dog to die. Forest avenue your a disgrace and crooked! That's why you have a low rating with others. Should be out of business with your rediculous contract!
March 23 · GizishadowThis Hospital is very unprofessional. My dog was recommended from a neurologist to get him neutered as soon as possible to help with his seizures amd I been refrained 3 times with different reasonings.On top of that, should a call never go through a person phone, it's common sense to leave a text or email the person a message if they don't pick up the phone. NOT ASSUME that they got the message. I had to call out 3 times, so I'm loosing not just money but not helping my dog get better. I do not recommend this place. All I get is 'I aapologize'. Apologizing doesn't help ones pocket. Get better. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
May 01 · Dayana Rosa3 weeks ago like what is veterinary and a wonderful person Jessica answer the phone I felt like I knew this girl for years she was the most courteous person kind and respectful when I went there for Max's checkup I thought I knew all these people for years I couldn't believe had they took care of my Max friendly respectful Dr Shen what's the most courteous doctor I never took my Max too Jessica of cross treated looks like she knew me for years she should be acknowledged for all the work she does even the manager came out and introduced the self I will be back in if you want a good vet it's right here
June 08 · Theresa OliveriVery happy with the service at this location. Great communication. Associates are so sweet and you can tell they really love the pets that visit them. Picture of my baby for attention 🐶❤️
May 02 · Francesca Navarro
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