Banfield Pet Hospital Introduce
For pet owners in Minnesota, the well-being of our furry family members is a top priority. From routine check-ups to unexpected health concerns, finding a reliable and professional veterinary care provider is essential. Located in Rochester, a city known for its medical excellence, Banfield Pet Hospital offers a convenient and comprehensive solution for your pet's health needs. Situated inside a PetSmart, this animal hospital provides a wide array of services, with a strong emphasis on preventive care designed to keep your pet healthy and happy for years to come. Banfield's approach centers around their well-known Optimum Wellness Plans, which bundle essential services into an affordable, monthly payment model. This helps pet owners budget for routine care, ensuring that vaccinations, dental work, and other critical services are never overlooked. The team at Banfield is committed to fostering a welcoming and professional environment, and the staff is praised by many for their caring and compassionate interactions with animals.
While the convenience of their location is a major draw, what truly sets Banfield apart is their dedication to making veterinary care accessible and manageable. Their focus on preventive health is a proactive strategy that can lead to early detection of potential issues, often saving pet owners from more significant costs and stress down the road. This article will provide a detailed overview of the Rochester Banfield Pet Hospital, highlighting its location, the variety of services offered, and the unique features that make it a popular choice for pet owners in the Rochester area. We'll also delve into what makes their wellness plans a worthwhile consideration for families seeking to provide consistent, high-quality care without financial surprises.
The Rochester Banfield Pet Hospital is conveniently situated at 3845 Marketplace Dr NW, inside the PetSmart store. This location is easily accessible from various parts of Rochester and the surrounding communities, making it a simple stop for pet owners handling their weekly errands. The location within PetSmart can be particularly convenient, allowing you to combine your vet visit with shopping for pet food, toys, or other supplies. A key feature of the clinic’s accessibility is its wheelchair-accessible car park, ensuring that all pet owners can bring their animals in for care with ease and comfort.
It is important to note that Banfield Pet Hospital operates on an appointment-required basis, though appointments are highly recommended to ensure you can be seen in a timely manner. This planning approach helps the clinic manage its schedule efficiently and provides a better experience for both pets and their human companions. While the proximity to other shoppers can be a minor inconvenience for owners of reactive dogs, as noted in some reviews, the overall convenience and accessibility of the clinic's location are significant benefits for many families in the Rochester region. The clinic is also proudly LGBTQ+ friendly, committed to creating a welcoming and inclusive environment for everyone who walks through their doors.
Banfield Pet Hospital offers a comprehensive suite of veterinary services for dogs and cats. Their services are designed to address the full spectrum of a pet's life, from puppy and kitten stages to their senior years.
Services offered include:
- Comprehensive Exams: Thorough nose-to-tail evaluations to monitor your pet's health.
- Vaccinations: Recommended vaccinations to protect against common and preventable diseases.
- Spays and Neuters: Routine surgical procedures for population control and pet health.
- Parasite Control: Solutions for fleas, ticks, and internal parasites.
- General Dentistry: Professional dental cleanings and hygiene services to promote oral health.
- Digital Radiography and Ultrasonography: Advanced imaging to aid in accurate diagnosis of medical conditions.
- General Surgery: A range of surgical procedures, from routine to more complex.
- Medical Grooming: Grooming services with a medical focus, often for coat and skin care.
- Microchipping: Permanent identification to help reunite lost pets with their families.
- End of Life Care: Compassionate services to provide comfort and guidance during a pet's final stage of life.
- Behavior and Nutrition Advice: Professional guidance on pet behavior and dietary needs to support overall wellness.
- Coat and Skin Care Treatment: Specialized care for dermatological issues.
- Gastrointestinal Illness Diagnosis and Treatment: Expertise in identifying and treating digestive problems.
This broad range of services, combined with their focus on preventive medicine, allows Banfield to be a primary care provider for many pets in the Rochester area.
Beyond the standard services, Banfield Pet Hospital is known for several key features and highlights that enhance the pet owner experience.
- Optimum Wellness Plans: This is arguably Banfield's most notable feature. The plans are yearly packages of preventive care services that are tailored to the age and needs of your pet. They include services such as comprehensive exams, vaccinations, diagnostic testing, and more. A major benefit is unlimited office visits, which encourages pet owners to bring their pets in for any health concern without worrying about an additional fee. The plans also offer a discount on many services and products not included in the package.
- 24/7 Vet Chat: A convenient feature included in their wellness plans is 24/7 access to a veterinary professional via their app. This allows pet owners to get immediate advice on pet health questions from the comfort of their home, offering peace of mind at any time of day or night.
- In-App Management: The Banfield app is highly convenient for scheduling appointments, accessing medical records, and managing payments, streamlining the process of staying on top of your pet's health.
- Convenient Location: Being located inside PetSmart means you can often get everything you need for your pet in one trip. The extended hours of the PetSmart location also make it possible to schedule appointments outside of traditional business hours, including on weekends.
- Compassionate and Skilled Staff: As highlighted in multiple reviews, the staff is often described as caring, professional, and compassionate. Clients feel that their pets are treated with kindness and genuine concern. One reviewer mentioned, "I can tell the assistance their really care about my dog with how they interact with him."
For all your veterinary needs, you can easily reach the Rochester Banfield Pet Hospital using the following contact information.
Address: 3845 Marketplace Dr NW, Rochester, MN 55901, USA
Phone: (507) 252-8933
Mobile Phone: +1 507-252-8933
For those living in or near Rochester, Banfield Pet Hospital offers a compelling choice for veterinary care. Its integrated approach, with a strong focus on preventive health through the Optimum Wellness Plans, helps to make high-quality care more predictable and affordable. While some may find the wellness plan structure or the location inside a larger store to be less than ideal for their specific needs, for many, these are the very reasons they choose Banfield. The convenience of unlimited office visits and 24/7 vet chat, in particular, provides a level of accessibility and support that is difficult to find elsewhere.
Choosing Banfield is about a proactive, long-term commitment to your pet’s health. It’s an ideal option for those who want to budget for routine care and avoid unexpected bills for services like vaccinations and annual exams. As with any major decision, it's wise to consider your pet's specific needs and your own preferences. However, the consistent praise for the staff's professionalism and compassion, as well as the convenience and cost-management benefits of their wellness plans, make Banfield Pet Hospital a strong contender for anyone seeking a reliable veterinary partner in the Rochester, MN area. Their emphasis on preventive care truly helps pet owners ensure their beloved animals lead a healthy and happy life.
Banfield Pet Hospital Services
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair-accessible car park
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
3845 Marketplace Dr NW, Rochester, MN 55901, USA
Banfield Pet Hospital Reviews
pricesplanpaybabiescheckjobvaccinesdeskinformationhalf hour
★ 5★ 4★ 3★ 2★ 1Our local Banfield staff are amazing. Thank you for many great years Dr. Seiffert and staff. 5 stars! However, the optimum wellness plans I caution. We have been paying for a wellness plan for 16 years, we recently had to put our dog down and we're informed we owed a cancelation fee on the plan. We're not a family to purchase and cancel plans when we don't need it. We had it for 16 straight years! Do better for us that have stayed with you for many years and have been loyal. More bad news after just putting our pet down. Do better.
June 20 · Brent HarkeyLove Banfield, confused by the negative reviews. I was recommended by the shelter that I adopted my dog from in 2017 and we have been signed up for their wellness plan ever since. When my dog had an allergic reaction and they were fully booked, they somehow fit him in that day. I can tell the assistance their really care about my dog with how they interact with him. Also, their app is also really convenient for scheduling and you are able to talk to a vet on it 24/7. Have not had any issues with the service itself, however the clinic is in Pet Smart, so it is a little inconvenient trying to avoid other dogs if you have a reactive dog.
April 23 · Ally RossinDo not bother with this clinic, even if you’re desperate! Worthless unhelpful staff. I made an appointment so that I could get my dog in on my day off. I actually rearranged my schedule and canceled an appointment at a different clinic in order to get to this one. However, when I got there the front desk staff just gave me a blank look and said they didn’t have any appointment scheduled. Their excuse was the scheduling app sometimes doesn’t work. I’m not sure how that applies considering I spoke to a human being to schedule it, but either way, if the scheduling app doesn’t work, fix the damn thing! Now my dog has to be miserable for another day and I have to miss work because of their incompetence.
April 24 · John ZierdenDon't go here, it's a terrible place! They'll stick your pet in a corner for six hours and then claim they're "aggressive." And charging for doing nothing?? Absolute rip off. Really poor communication, attitude from the staff, absolute incompetence when I had to check in (it took 40 minutes).I don't know if y'all are understaffed or just had a shitty day but I won't ever be back and I'll be telling everyone around not to go here for their pet care.
July 01 · Kailei HutzenbuhlerSadly we had a very ill animal and called many different locations to get an urgent appt. Banfield said they could get us in, we left promptly and arrived early for the appt. When we got there, there were several people standing in line, we waited in line for a half hour with our visibly ill animal in my daughter’s arms. They checked in routine animal visits, we arrived early for our appt and when we got up to the desk we were told they actually couldn’t see us. This waisted precious time. We were able to find another vet out of town that could see our animal a couple hours later but our animal passed in route to that appt. I feel this vet practice was irresponsible in giving us an appointment when we had such a time sensitive situation when they didn’t actually have a visit or availability to see us.
August 04 · Jamie Voetberg
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