Banfield Pet Hospital Introduce
For pet owners in Phoenix, Arizona, finding a veterinary practice that is both knowledgeable and genuinely caring is essential. Banfield Pet Hospital, located on Bethany Home Road, has established itself as a go-to destination for comprehensive and compassionate pet care. Serving as both a veterinarian clinic and an animal hospital, Banfield provides a wide array of services designed to meet the health needs of your dog or cat at every stage of life. The dedicated team here believes that every pet deserves high-quality, attentive care, and they are committed to fostering a strong partnership with pet parents to ensure the best possible outcomes for their furry family members. This article will provide a detailed look into the services, features, and the overall experience you can expect when you visit this Phoenix location.
At Banfield Pet Hospital, the approach to pet health is rooted in preventative care. They emphasize the importance of regular check-ups and proactive measures to keep your pet happy and healthy, rather than just treating illnesses as they arise. This philosophy is supported by their popular Optimum Wellness Plans, which are designed to make essential preventative care both easy and affordable. Whether it's a routine vaccination, advice on nutrition, or a comprehensive exam, the staff here is committed to providing a transparent and reassuring experience. The professional and friendly team, including fantastic veterinarians like Dr. Mason, are known for their attentiveness and genuine love for animals, as praised by local customers. They are committed to creating a welcoming and safe environment for pets and their owners alike, including being an LGBTQ+ friendly space.
Conveniently located at 1745 W Bethany Home Rd, Phoenix, AZ 85015, Banfield Pet Hospital is situated to serve the pet owners of central Phoenix and surrounding communities. The location's accessibility is a key benefit for local users. The facility offers a wheelchair accessible parking lot, which simplifies visits for those with mobility challenges. While the clinic primarily operates on an appointment-based system, with appointments being recommended or required, they also offer drop-off services for added convenience, which can be a valuable option for busy schedules. It’s important to note, as a customer review points out, that wait times can sometimes be a factor, and a little extra transparency about scheduling delays would be a welcome improvement for the customer experience. Despite this, the care and attention once seen by the vet and team are consistently lauded.
Banfield Pet Hospital provides a comprehensive suite of veterinary services, covering everything from routine check-ups to more complex medical procedures. Their goal is to be a one-stop resource for your pet's health and wellness.
Services Offered:
- Comprehensive Exams and General Pet Care for both Dogs and Cats
- Primary Care services
- Vaccinations and Parasite Control
- Spaying And Neutering and other General Surgery procedures
- General Dentistry and Oral Health care
- Diagnostics Surgery and Digital Radiography
- Ultrasonography
- Gastrointestinal illness diagnosis and treatment
- Medical Grooming and Coat Care
- Microchipping
- Behavior advice and Nutrition Advice
- End Of Life Care
- Health Certificates
- Puppy Packages and Petcare Packages
- Online Vet and Vet Advice
- Drop Off Services
Beyond the standard services, Banfield Pet Hospital offers several key features and highlights that make it a compelling choice for pet owners. These highlights are focused on providing a comprehensive and supportive environment for both pets and their owners.
Features / Highlights:
- Optimum Wellness Plans: These are smart, affordable packages of preventative care services, tailored to different life stages of dogs and cats, which make it easier for pet owners to budget for their pet's health needs.
- Advanced Diagnostics: With tools like Digital Radiography and Ultrasonography, the hospital can quickly and accurately diagnose conditions, leading to more effective and timely treatment.
- End-of-Life Care: The compassionate team provides sensitive and supportive care during a pet's final moments, ensuring a peaceful transition.
- LGBTQ+ Friendly: The clinic is a welcoming and inclusive space for all members of the community, reflecting a commitment to diversity and a positive environment.
- Medical Grooming: Beyond cosmetic care, the clinic offers medical grooming services that are crucial for coat and skin care treatment, helping to manage specific health conditions.
- Expert Staff: As noted by a customer, the staff, including doctors like Dr. Mason, are praised for being genuinely caring and attentive, which is a critical factor in a positive vet experience.
- Microchipping: A simple yet vital service that helps ensure the safe return of a lost pet.
For more information or to schedule an appointment, you can contact Banfield Pet Hospital directly.
Contact Information:Address: 1745 W Bethany Home Rd, Phoenix, AZ 85015, USAPhone: (602) 249-3100
Choosing a veterinary practice is a significant decision, and for Phoenix residents, Banfield Pet Hospital presents a strong case for being the right choice. One of the main reasons to choose this location is the genuine love and care the staff has for their patients. As one customer wrote, "This vet has been a gem! We have had a tough time finding a vet with consistent hours and availability for years now and finally we’ve found consistency!" This sentiment is a powerful endorsement of their reliability. The personalized attention from the veterinarians is also a standout, with one customer specifically praising Dr. Mason for being "fantastic—truly caring and attentive." This level of personal connection can be incredibly reassuring when you're entrusting your pet's health to a professional.
While the review mentions occasional wait times, it is clear that the quality of care once you are seen is not compromised. The customer also appreciated that the staff was knowledgeable and only offered tests that genuinely benefited the animal, which speaks to an ethical and transparent approach to care. The convenient Drop Off Services are a testament to their efforts to accommodate busy lifestyles. The Optimum Wellness Plans are another key feature worth considering, as they provide a structured and cost-effective way to stay on top of your pet's preventative healthcare needs, helping to avoid more serious health issues down the line. The availability of services like digital radiography and ultrasonography also indicates that they are equipped to handle a wide range of diagnostic needs. For those seeking a reliable, caring, and comprehensive veterinary partner in Phoenix, Banfield Pet Hospital on Bethany Home Road offers a complete package of services and a team dedicated to the well-being of your beloved pets.
Banfield Pet Hospital Pet Supply
Veterinarian
- Behavior advice
- Coat Care
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Diagnostics Surgery
- Digital Radiography
- Digital radiography
- Dog Cat
- Drop Off Services
- End Of Life Care
- End of life care
- Gastrointestinal Illness
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Pet Care
- General Surgery
- General Veterinary Practice
- General dentistry
- General surgery
- Health Certificates
- Medical Grooming
- Medical grooming
- Microchipping
- Nutrition Advice
- Nutrition advice
- Online Vet
- Oral Health
- Parasite Control
- Parasite Protection
- Parasite control
- Petcare Packages
- Pets Veterinary
- Primary Care
- Puppy Packages
- Spaying And Neutering
- Spays and neuters
- Ultrasonography
- Vaccinations
- Vet Advice
- Vet Tech
- Veterinary Advice
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
1745 W Bethany Home Rd, Phoenix, AZ 85015, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Banfield on 15 th Ave and Bethany truly loves their patients! Thank you for taking good care of my dog! It’s really hard to find people who loves dogs and genuinely take good care of them. I’ve heard lots of horror stories about the places abusing dogs undercover. I am forever grateful for you Bandfield ❤️
August 16 · Breeezz DavisDr. Mason is fantastic — truly caring and attentive. I really appreciate her and think she’s a great vet. The rest of the team is also made up of kind and friendly people, which makes visits more pleasant.That said, the biggest downside to this Banfield location is the wait times. In my experience, they tend to run significantly behind schedule. I made morning drop-off appointments for my two dogs before heading to work and ended up waiting 45 minutes after my appointed time before even being called. It was frustrating, especially since timing was important.It seems like they may be understaffed, but regardless, communication needs improvement. The delays are often brushed off without much explanation or urgency, and while this may be a regular occurrence for them, it’s not great from a customer experience standpoint. A little more transparency and proactive management of the schedule would go a long way.
April 04 · I MThey r located in petsmart. But can help me with my pet i got at petsmart can only help cats and dogs. That seems like they r not a very good place to take ur pet. Maybe they shouldn't be located inside a petsmart. I would give a lower rating cuz my reptile I bought at petsmart isn't doing good and could die. I hung up now point o. Wasting my time with people who can't help
March 21 · Kevin PatonHonestly…what in the world. I took my baby in to get her stool tested. She had a vet visit one month ago right after I rescued her. I was in the room and she didn absolutely amazing. She is not a nervous dog whatsoever. Then I take her to Banfield , they didn’t allow me in the room and came back to tell me my dog needs to be SEDATED next time because they couldn’t get near her. I can’t stress how much of a load of crap that is. If they did it again with me in the room I can guarantee you 100% there would be no issue. The communication was so unprofessional and unhelpful and hurtful. Absolute nonsense honestly
January 27 · AHPI made a first appointment for two of my dogs who are having iching problems. We are traveling and want to make sure they are ok before we go.We made appointments at 4:30 and 5:00 and Banfield called the day before to confirm.We showed up at the office - after work and taking my 95 year old parent to a doctor appointment and guess what - THEY WEREN'T THERE!!!This was an initial appointment where I was going to sign both of them up for one of their very expensive and restrictive annual contracts.HORRIBLE SERVICE AND EXPERIENCE!
February 13 · David Meyn
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