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Brothers PetsVet Near MeOhioCuyahoga CountyClevelandVet in Bagley RoadBig Creek Pet Hospital
Big Creek Pet Hospital ico

Big Creek Pet Hospital

16949 Bagley Rd, Cleveland, OH 44130, USA

4.0
UPDATE: It has been 5 months since I shared my initial review but I feel that showing how terribly this has effected my dog from being shaved. Double coated dogs should never be shaved. I am now having to pay money for treatments from alopecia that this groomer has caused him. This should have never happened if this groomer knew how to properly groom all different types of dogs. I have posted photos of how his fur won’t grow back and there’s a chance it will never grow back. I have happily told everyone to avoid getting their dogs groomed here. Terrible terrible experience that is still effecting my poor Buddy daily.Original post from 8/21/24:I am terrible disappointed in the grooming services. I brought my dog who is double coated and I was IMMEDIATELY asked if I wanted him shaved in which I had stated no I want his hair cut shorter. She did not specify when she told me “about half inch” that she was shaving my dog down to half inch and was not in fact trimming my dogs hair off an half inch after I had said I didn’t want him shaved. Upon picking him up seeing his hair cut so short, I am truly worried about how it is going to grow back in as it should have never been cut this short to begin with. I have been told by more than one vets office to never shave him and I am so disappointed that this office did. Although the groomer herself was very friendly, I will not be returning. - Andrea Hellisz
Big Creek Pet Hospital Overview Intro Photos Location Reviews

Big Creek Pet Hospital Introduce

For pet parents across the vibrant city of Cleveland, Ohio, ensuring the health and happiness of our beloved animal companions is a top priority. Finding a veterinary clinic that not only offers comprehensive medical care but also treats your pets with genuine kindness and respect is incredibly important. In the bustling area of Cleveland, Big Creek Pet Hospital stands as a long-standing option for local residents seeking dedicated veterinary services for their furry, and sometimes scaly or feathered, family members.

Big Creek Pet Hospital has been a part of the Cleveland community, striving to provide essential healthcare for pets. They aim to be a dependable resource for everything from routine check-ups and preventative care to more complex medical diagnoses and treatments. The clinic understands the deep bond between pets and their owners, and their approach to veterinary medicine emphasizes clear communication, professional expertise, and a compassionate touch. For many Clevelanders, having a reliable local vet is crucial, and Big Creek Pet Hospital works to fill that need, striving to deliver the best possible outcomes for their animal patients.

While a recent experience concerning grooming services has brought some concern to light regarding specific practices, it's important for local pet owners to understand the full scope of services and the overall commitment to veterinary care provided by Big Creek Pet Hospital. The feedback from other clients consistently highlights the clinic's strengths in medical care, emphasizing the professionalism of the doctors and the compassionate nature of the staff. This balance of services and client experiences helps paint a clearer picture for Ohio residents seeking trusted animal healthcare in the Cleveland area.

Location and Accessibility

Big Creek Pet Hospital is conveniently located at 16949 Bagley Rd, Cleveland, OH 44130, USA. This address places the hospital in a readily accessible part of Cleveland, particularly for residents living on the west side of the city and in nearby suburbs. Bagley Road is a well-trafficked thoroughfare, making the clinic easy to find and reach by car. Its location provides excellent accessibility from various neighborhoods, including Middleburg Heights, Berea, and other surrounding areas that comprise the broader Cleveland metropolitan region.

For local Ohio drivers, the hospital's proximity to major roadways and freeways in the Cleveland area ensures a straightforward commute. This ease of access is a significant benefit for pet owners, especially when dealing with a sick or anxious animal, or when time is of the essence for an appointment. Ample parking is typically available at such facilities, which contributes to a stress-free arrival and departure for clients and their pets. The strategic placement of Big Creek Pet Hospital aims to serve a wide segment of the Cleveland pet-owning community efficiently.

Services Offered

Big Creek Pet Hospital provides a range of veterinary services designed to address the comprehensive health needs of pets. Their offerings typically encompass various aspects of animal healthcare, from preventative measures to advanced medical treatments. Their services aim to support the well-being of dogs and cats, which are commonly seen household pets. Key services generally include:

  • Wellness and Preventive Care: This foundational service includes routine physical examinations, age-appropriate vaccinations, parasite control (for fleas, ticks, and internal parasites), and nutritional counseling. These measures are crucial for preventing illness and maintaining long-term health for pets.

  • Diagnosis and Treatment of Illness and Injury: When pets become ill or suffer injuries, the hospital provides diagnostic capabilities to identify the problem. This often involves in-house laboratory testing (blood work, urinalysis, fecal exams), radiography (X-rays), and other imaging techniques. Once a diagnosis is made, the team develops tailored treatment plans.

  • Surgical Procedures: Big Creek Pet Hospital offers various surgical services, ranging from routine spays and neuters to more involved soft tissue surgeries. They prioritize patient safety through pre-surgical screenings, careful monitoring during procedures, and effective pain management protocols post-surgery.

  • Dental Care: Comprehensive dental services are essential for pet health. These typically include professional dental cleanings (scaling and polishing under anesthesia), dental X-rays to assess underlying issues, and extractions of diseased teeth when necessary. Proper dental care helps prevent systemic health problems.

  • Microchipping: As a crucial service for pet identification, microchipping helps ensure that if a pet ever gets lost, they can be quickly identified and reunited with their owners. It's a simple, lifelong form of identification.

  • Pharmacy Services: The hospital maintains an on-site pharmacy, providing convenient access to necessary medications, prescription diets, and other veterinary products required for ongoing care or treatment.

  • Grooming Services: (Note: While listed as a service, recent customer feedback indicates significant concerns regarding specific grooming practices, particularly for double-coated breeds. Pet owners should exercise caution and discuss specific needs thoroughly when considering grooming here.)

  • End-of-Life Care: Providing compassionate support and guidance during difficult times, including euthanasia services and cremation arrangements, helping pet owners make humane decisions for their beloved companions.

Features / Highlights

Big Creek Pet Hospital offers several features and highlights that contribute to its role as a key veterinary care provider in the Cleveland area. While a recent grooming incident has drawn concern, other aspects of their service consistently receive positive feedback:

  • Professional and Honest Doctors: Clients frequently commend the veterinarians for their professionalism and honesty. They are described as presenting "all the facts and respect your choices trying to guide you," which builds trust and empowers pet owners in decision-making.

  • Kind and Friendly Staff: The support staff at Big Creek Pet Hospital are consistently praised for being "kind and friendly." This compassionate demeanor helps to create a comfortable and welcoming environment, which is especially important when pets are nervous or unwell.

  • Personalized and Empathetic Treatment: The clinic strives to treat every animal "as if they belonged to a staff member." This level of personal care suggests a deep empathy for their patients, making pets feel more at ease during visits.

  • Compassionate Bereavement Support: A standout feature highlighted by a customer is the profound kindness shown during the loss of a pet. Receiving a letter of sympathy and flowers after a pet's passing demonstrates an extraordinary level of care and consideration, offering significant comfort during a difficult time.

  • Comprehensive Medical Services: Beyond the grooming concern, the hospital is equipped to handle a wide range of medical conditions, from routine check-ups to diagnosing illnesses, performing surgeries, and providing dental care.

  • Client-Centered Communication: The emphasis on guiding owners and respecting their choices, while providing all necessary information, indicates a strong commitment to client education and collaborative care.

Contact Information

For appointments, inquiries, or to learn more about the veterinary services provided by Big Creek Pet Hospital, please use the following contact details:

  • Address: 16949 Bagley Rd, Cleveland, OH 44130, USA

  • Phone: (440) 234-5831

  • Mobile Phone: +1 440-234-5831

It is always advisable to call ahead for any specific inquiries, to schedule appointments, or if you have an urgent care need for your pet. When considering grooming services, it would be prudent to have a detailed discussion about your pet's specific needs and coat type to avoid potential issues.

Conclusion: Why this place is suitable for locals

For residents of Cleveland, Ohio, Big Creek Pet Hospital presents a compelling option for general veterinary care, particularly for their medical and wellness needs. While the recent feedback regarding grooming services highlights an area for careful consideration and direct discussion with the clinic, the overwhelming sentiment from many clients underscores the hospital's strengths in core veterinary medicine. The professional, honest, and kind approach of the doctors and staff is a recurring theme, establishing a strong foundation of trust with pet owners.

The compassionate treatment of animals, often described as being cared for "as if they belonged to a staff member," fosters a nurturing environment crucial for nervous pets. Furthermore, the exceptional empathy demonstrated during times of loss, such as sending sympathy letters and flowers, showcases a level of personalized care that extends beyond clinical treatment and truly supports pet owners through challenging moments. This profound kindness can make a significant difference to grieving families.

Big Creek Pet Hospital's accessible location in Cleveland also makes it a convenient choice for regular veterinary visits and emergencies. For Clevelanders prioritizing compassionate medical expertise, comprehensive health services, and a team that genuinely cares for both pets and their human companions, Big Creek Pet Hospital remains a suitable and highly regarded option for core veterinary care, with proactive communication recommended for specific concerns like grooming.

Big Creek Pet Hospital Photos

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Big Creek Pet Hospital Location

Big Creek Pet Hospital

16949 Bagley Rd, Cleveland, OH 44130, USA

Big Creek Pet Hospital Reviews

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