Candlewood Animal Hospital: Providing Veterinary Care in New Milford, CT

Candlewood Animal Hospital Introduce

Introduction / Overview

For pet owners in Connecticut, the choice of a veterinary care provider is a significant one, influencing the health and well-being of their cherished animal companions. Candlewood Animal Hospital, located in New Milford, CT, serves the local community by offering veterinary services aimed at addressing the health needs of pets. When seeking medical attention for a pet, owners naturally look for clinics that can provide diagnoses and treatment plans. This overview aims to provide factual information about Candlewood Animal Hospital, based on publicly available details, to help local users in the Connecticut region understand the services and general operational aspects of this facility. The goal is to present a clear picture for pet parents considering their options for animal healthcare in the area.

Location and Accessibility

Candlewood Animal Hospital is situated at 117 Kent Rd, New Milford, CT 06776, USA. This address places the hospital within New Milford, a town in Litchfield County, Connecticut. Kent Road (Route 7) is a primary route, making the facility accessible for residents in New Milford and surrounding towns. The location on a main road contributes to ease of navigation for those driving. New Milford is a community that serves as a hub for nearby smaller towns, meaning the hospital's placement can be convenient for a wider local population seeking veterinary services. Accessibility considerations include traffic patterns on Kent Road and parking availability, which are typical factors for any local establishment. For pet owners in the Connecticut region, particularly in western Connecticut, the hospital's presence in New Milford provides a local option for veterinary care, aimed at serving the needs of the immediate and surrounding communities.

Services Offered

While a detailed and exhaustive list of all services was not provided in the prompt, a general animal hospital typically offers a range of services essential for pet care. Based on the common practices of veterinary facilities and the context of general care described, Candlewood Animal Hospital likely provides the following types of services:

General Wellness and Preventative Care: This would include routine physical examinations, age-appropriate vaccinations, and parasite prevention programs (such as for heartworm, fleas, and ticks) to help maintain overall pet health and prevent common diseases.
Diagnosis and Treatment of Illnesses and Injuries: The hospital would typically handle various medical conditions, including common ailments like respiratory issues, gastrointestinal problems, skin conditions, and injuries that require veterinary attention. This often involves diagnostic procedures to determine the cause of symptoms.
Diagnostic Imaging: Services like X-rays (radiography) are standard for assessing internal conditions, bone structures, and organ health, as mentioned in the provided review regarding a chest X-ray.
Veterinary Consultations: Providing professional advice and recommendations regarding a pet's health, including discussions about symptoms, potential diagnoses, and treatment options.
Prescription Medications: Dispensing necessary medications for treated conditions, which may include antibiotics, steroids, or other therapeutic drugs, as indicated in the provided review.
Emergency and Walk-in Accommodations: As noted in the review, the hospital does accommodate walk-in cases, particularly for urgent situations, although it is generally advisable to call ahead if possible.
Follow-up Care: Providing instructions for at-home care and scheduling follow-up appointments to monitor a pet's recovery and progress.

Features / Highlights

Accommodates Walk-ins for Urgent Cases: The provided review explicitly states that the hospital accommodated the pet owner as a walk-in during an urgent situation (labored breathing), indicating a willingness to accept unannounced critical cases.
Clean Atmosphere: The review mentions a "clean atmosphere," which is a positive attribute for any medical facility, contributing to a professional and hygienic environment.
Doctor's Demeanor: One review describes veterinarian Katelyn Bakewell's demeanor as positive, initially contributing to a happy experience for the pet owners. This suggests a professional and reassuring approach during consultations.
Access to Diagnostic Tools: The hospital utilized X-rays to assess the pet's condition, indicating access to common diagnostic imaging equipment necessary for veterinary diagnostics.
Prescription and Follow-up Instructions: The hospital provided medication (steroid shot and antibiotics) and instructions for follow-up care, which are standard practices for treating animal illnesses.
Positive Feedback from Other Clients: Despite the serious negative experience reported by one client, another review states "Literally the best. Doctors Baker and Maisel are amazing with my nervous pup and the prices are so fair. You guys have a client for life! Dash and I are very satisfied." This indicates that some clients have very positive experiences with the clinic, praising the doctors' abilities with anxious pets and the fairness of pricing.

Contact Information

Address: 117 Kent Rd, New Milford, CT 06776, USA

Phone: (860) 355-3008

Conclusion: Why this place is suitable for locals

For pet owners in the Connecticut region, particularly those located in and around New Milford, Candlewood Animal Hospital offers a local option for veterinary care. Its accessible location on Kent Road makes it convenient for residents seeking immediate or routine attention for their pets. The hospital's capacity to accommodate walk-in cases, as described in client feedback, can be a crucial feature for pet parents facing urgent health concerns. Additionally, the reported clean environment and the professional demeanor of the veterinarians contribute to the overall experience. While experiences can vary, as reflected in differing client testimonials, some local pet owners have expressed significant satisfaction with the care provided by doctors and staff, highlighting their ability to handle nervous pets and offering what they consider fair pricing. This suggests that for many in the New Milford community, Candlewood Animal Hospital serves as a relevant and accessible resource for their pets' health needs. As with any significant decision regarding pet health, local users are encouraged to consider all available information and determine if the services align with their specific requirements and expectations for their animal companions' care.

Candlewood Animal Hospital Photos

Candlewood Animal Hospital Location

Candlewood Animal Hospital

Connecticut Western Connecticut Planning Region New Milford Kent Road

117 Kent Rd, New Milford, CT 06776, USA

Candlewood Animal Hospital Reviews

BEWARE DO NOT TAKE YOUR PET HERE!!!I write this review with a heavy heart.. If I could, I would give this establishment a negative zero because they don't even deserve one star from me. I took my small Yorkie here for the first time, because he was not feeling well and was having labored breathing. Before I get into this review allow me to provide a little back history. My dog was ten years old. Has never been sick, never been to the emergency vet, all of his shots/vaccinations were up to date and has had yearly appointments with this vet, also located in New Milford. He was such a joyful and happy dog very playful and full of life still. We took very good care of him and ensured his health was monitored. So going to the emergency vet was very new to both me and my husband.The morning of 3/19/25, I contacted his vet because my yorkie woke up breathing extremely heavy. I described his symptoms to her over the phone and she urged me to take him to the emergency vet due to his labored breathing. Me and my husband did just that immediately and walked into Candlewood Animal Hospital, which they did accommodate us as a walk in.He was seen by veterinarian Katelyn Bakewell. At first, we were happy with the service and the clean atmosphere including Katelyn's demeanor. We came in with a video of our dog breathing heavily and explained he had no prior history of any conditions. She suggested they do an Xray of his chest which we agreed to. After the X-rays, she stated she wasn't a hundred percent certain of his prognosis, but suggested possibly asthma due to some congestion seen on his lungs from his X-rays. BUT that she didn't want to jump to any extremes and deemed it as NOT SERIOUS and leaned more towards asthma. At this point she gave him a steroid shot with antibiotics to take home. She told us he was otherwise very healthy and assured us he would be fine. She informed us to follow up with her two days later. We agreed and left to care for our baby.This is what is really hard to decipher. There was no sense of URGENCY or a sense of a SERIOUS UNDERLYING issue with our pet.. So we did as advised and took our beloved pet home and followed the directions provided. From that point forward, things took a turn which we never would have expected.. Our little guy just got worse as the hours ticked. He had a seizure shortly after and passed away just hours after seeing Katelyn. We rushed him to a 24 hour emergency hospital in Newton CT, which they confirmed that he passed. When speaking to the vet's there, they stated it could have been a misdiagnosis and was more serious than originally diagnosed.I'm writing this review because if me and my husband had any indicators from Katelyn, regarding a more serious concern with our pet EVEN if she couldn't pinpoint the root cause, tell us as pet parents "Hey, I think you should take him to another hospital. This may be more serious". Especially, that he was so tiny (7 pounds). But because that urgency wasn't there, we thought all we had to do is give him his medication prescribed and he would feel better soon.How does a healthy and young dog pass within hours of you stating "Your healthy dog is fine and it's just asthma" My dog has never been diagnosed with asthma. Me and my husband should have taken him for a second opinion directly after seeing Katelyn. We will live with this regret forever. Had we done so, maybe our beloved would still be here today.Please do your due diligence when seeing a vet or specialist. And please get second opinions if you feel unsure. If your like me and my husband, your pet is more than a dog/cat/pet.. He or she is a human, a baby.. and just like a human being or a baby, we try to protect them in every way possible. And the horror of losing them, especially so suddenly and rapidly.. is tragic and I wouldn't wish that on anyone.We will be doing an autopsy to nail down the root cause including if the proper medication and or dosages were administered properly.Sincerely,A grieving parent
Mar 28, 2025 · Jasmena Rodriguez
Literally the best. Doctors Baker and Maisel are amazing with my nervous pup and the prices are so fair. You guys have a client for life! Dash and I are very satisfied.
Mar 10, 2025 · Jackie Vaughan
I have given high praise reviews in the past. I have brought all my pets since 1986 to see Dr. Maizel. At that time I had a rough collie named Raya, then 2 cats Houdini and Owen Beanie. During that time, I became a foster mom for numerous greyhounds. Of course I often failed and they stayed with me.Dr. Maizel is the dog/cat whisperer of New Milford and I would trust any of my pet babies to him. He listens to you and will discuss honest care and tough choices.That said, his staff have been so empathetic when difficult end of life decisions are necessary.I can't thank Dr. Maizel and his staff for the 39 years of compassionate and skillful care they have always provided.Donna Edwards
May 04, 2025 · Wisteria Leigh Edwards
I have been coming here for many years with multiple animals. I trust Dr. Maizel completely.My current dog, Logan, is reactive to other dogs. I especially appreciate the care they took in getting us in and out safely. They made sure there were no other people in the waiting room when we went in. When it was time to leave, the reception area was full of pets and their humans. One of the young men took us out a side door and walked us to the car, as I also had a carrier with my cat inside. The less drama, the better for me!
Jun 23, 2024 · Dottie Wilcox
Horrendous service. Waited for over twenty minutes with a nervous dog and another out in the car. When I walked out, there were no cars in the parking lot. This is after they beg and hound (sorry) you to make an appointment. I wasn't thrilled with them in the first place. but this was the nail in the coffin. Now I hope I don't have to struggle to get my files.
May 13, 2025 · Steve Katz