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Brothers PetsVet Near MeTexasDallas CountyGarlandFirst CentervilleVet in East Centerville RoadCenterville Road Animal Clinic
Centerville Road Animal Clinic ico

Centerville Road Animal Clinic

Animal hospital ★4.0

145 E Centerville Rd, Garland, TX 75041, USA

4.0
I want to start by saying that this clinic has so much going for it. The staff are incredibly caring, warm, and accommodating, for the most part. You can tell they truly love animals, and that made a huge impression on me when I brought my dog in for a wellness visit the day before his scheduled dental procedure.This wasn’t just any routine visit for me, it was a big deal. Dental surgery can be scary for pet owners, especially knowing there might be extractions involved and that anesthesia would be used. Understandably, I was nervous, but the team I met that day was kind and reassuring. I even mentioned I had an important 8 a.m. work meeting the next day and asked if I could drop my pup off a little before the official 7:30 drop off time. They told me that would be okay, that some staff are usually in by 7:15.So, the next morning, still nervous but comforted by the previous day’s experience, I arrived at 7:18 a.m. ready to check him in and head home to prepare for my meeting. That’s when things took an unfortunate turn.I was met at the door by a representative named Rachel, who immediately told me I couldn’t come in, they don’t open until 7:30. I politely explained what I had been told the day before, but instead of listening or showing empathy, she doubled down with her nasty attitude and claimed she was the only one there. That was a lie. Her attitude was cold, dismissive, and frankly aggressive. It gave me a really bad gut feeling, something that’s hard to ignore when you’re about to hand over your beloved pet for surgery.Despite my efforts to explain, I was met with more resistance. Her tone and behavior felt unnecessarily hostile, especially in a place that’s supposed to bring comfort. I was so rattled by the experience that I canceled the appointment right then and there. Truthfully I lost trust for my pup to be there all day under anesthesia around that kind of energy. Moments later, I realized there was in fact another staff member inside, who came out and offered to help. I appreciated the apology I received from that rep, but by that point, the trust had already been shaken.I still believe this clinic has good people and offers quality care but it’s clear that not everyone reflects that same culture. If you end up here, I’d just caution you to be mindful of who you’re dealing with. Unfortunately, my experience with Rachel, whose energy felt heavy, dismissive, and unkind was enough to make me walk away.When it comes to our pets, energy matters. Compassion matters. And I truly hope no one else has to face that kind of negativity in such a vulnerable moment.— A concerned (and disappointed) pet parent - Nefertari Carranza
Centerville Road Animal Clinic Overview Intro Services Detail Photos Location Reviews

Centerville Road Animal Clinic Introduce

In the vibrant community of Garland, Texas, and across the wider Dallas-Fort Worth metroplex, pet owners understand that their animal companions are more than just pets—they are cherished members of the family. When it comes to their health and well-being, finding a veterinary clinic that offers both expert medical care and a deeply compassionate environment is paramount. Centerville Road Animal Clinic has been serving this very need, establishing itself as a trusted and reliable resource for comprehensive pet care. This article provides a detailed look into what makes this animal hospital a valuable choice for Texans seeking dedicated and professional services for their beloved dogs and cats. With a mission centered on providing thorough and caring treatment, the clinic has become a go-to destination for everything from routine wellness visits to urgent care situations. The focus on building a strong relationship with both the pet and the owner is a cornerstone of their practice, ensuring that every visit is as comfortable and informative as possible. Their experienced team, including long-standing veterinarians, is committed to guiding pet parents through every stage of their animal's life with empathy and expertise, solidifying their reputation as a cornerstone of the local community.

The philosophy at Centerville Road Animal Clinic is rooted in the belief that pets deserve a healthcare experience that is both professional and kind. The clinic operates as a full-service animal hospital, equipped to handle a wide range of medical needs with a commitment to high standards of care. They place a strong emphasis on preventative medicine, understanding that a proactive approach is the best way to ensure a long, healthy life for a pet. The team at the clinic is known for their genuine love for animals, which translates into a caring and attentive atmosphere. This is reflected in the positive feedback from clients who praise the staff's warmth and dedication. While one review notes an unfortunate isolated incident with a staff member, it is clear that the overall culture of the clinic is one of compassion and professionalism, as evidenced by the quick apology and offer of help from another team member. This responsiveness highlights a commitment to customer service and a desire to maintain a positive and supportive environment. The presence of long-term staff, such as Dr. Stanek, who has dedicated her entire career to the clinic, speaks volumes about the stable and dedicated nature of the team. They are not just providing a service; they are building a community of care based on trust and a shared love for animals. This professional yet personal approach sets the clinic apart and makes it a comforting place for pet owners to bring their animals, even in moments of vulnerability and stress.

Centerville Road Animal Clinic is located at a very specific and accessible address: 145 E Centerville Rd, Garland, TX 75041, USA. This central location in Garland makes it highly convenient for residents of the city as well as those in nearby communities like Richardson, Rowlett, and Sachse. Situated on Centerville Road, the clinic is easy to find and navigate to, with clear signage and a straightforward route. The facility is designed with accessibility in mind, offering a wheelchair-accessible entrance, a dedicated wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This thoughtful design ensures that the clinic is welcoming and accommodating for all clients, regardless of mobility challenges, making pet care more inclusive for the entire community. While the clinic accepts appointments, which are highly recommended for a smoother experience, the easy access and well-organized facility help to reduce stress for both pets and their owners. The central location is a significant benefit, allowing pet parents from a wide geographic area to access their services without a long or complicated drive. This accessibility is a key component of their commitment to serving the Garland community and beyond.

The services offered at Centerville Road Animal Clinic are comprehensive and wide-ranging, reflecting their status as a full-service animal hospital. They are equipped to handle everything from routine wellness visits to more serious medical and surgical needs. The clinic’s focus is on providing complete care for both dogs and cats, ensuring that your pet can receive consistent, high-quality treatment throughout its life. Their capabilities go beyond the basics, offering advanced services that demonstrate their commitment to modern veterinary medicine. They aim to be a one-stop-shop for most of your pet's health needs, which provides convenience and peace of mind.

  • Routine and Preventative Care: This includes annual vet check-ups, vaccinations, preventative medicine, and parasite control to ensure your pet stays healthy.
  • Emergency & Urgent Care: The clinic provides emergency and urgent care during business hours and can assist with after-hour emergencies, including offering guidance for animal poison control.
  • Advanced Surgery: They perform both routine and more complex surgical procedures, including general surgery, oral surgery, and elective surgery, with a focus on safety and successful outcomes.
  • Internal Medicine and Diagnostics: The clinic is equipped to handle internal medicine cases, utilizing in-house lab services for medical tests, blood work, and more to accurately diagnose and treat illnesses.
  • Dental Care: A full range of dental services is available, from routine dental cleanings and at-home dental care guidance to more intensive oral surgery and teeth cleaning procedures.
  • Pain Management & Therapy: They offer options for pain medications and provide modern treatments like Class 4 Laser Therapy and Laser Light Therapy to help manage pain and promote healing.
  • Other Specialized Services: The clinic also provides specialized care such as sports medicine, and is knowledgeable about pet insurance and emotional support for both pets and their owners.

Centerville Road Animal Clinic has several features and highlights that are consistently praised by its clients and distinguish it in the local veterinary landscape. These attributes, along with their commitment to a positive experience, make them a top choice for pet owners in the area.

  • Compassionate and Caring Staff: The team is described as warm, welcoming, and genuinely concerned for the well-being of the animals, creating a loving environment.
  • Experienced Veterinarian: The presence of a long-standing veterinarian like Dr. Stanek, who has spent her entire career at the clinic, signifies a deep level of experience and commitment.
  • Reasonable Pricing: Clients consistently mention that the prices are fair and that the clinic does not take advantage of people, making quality care more accessible.
  • Comprehensive Services: As a full-service animal hospital, they offer a wide range of services, from routine care to emergency and surgical procedures, providing a one-stop-shop for pet health.
  • Accessibility: The facility is fully wheelchair accessible, ensuring that all community members can easily access the care they need.

For those in the Garland area and surrounding communities looking to connect with Centerville Road Animal Clinic, the following information provides the most direct way to schedule an appointment or get more information.

Address: 145 E Centerville Rd, Garland, TX 75041, USA

Phone: (972) 271-4637

When it comes to choosing a veterinary care provider, Texas pet owners have a multitude of options. Centerville Road Animal Clinic is worth choosing for several compelling reasons. The primary reason is the combination of their professional expertise and their deeply compassionate approach. While one unfortunate review highlights a specific negative interaction, it is clear from the overwhelming sentiment that the clinic’s culture is one of care, empathy, and genuine love for animals. This is a place where you can feel confident that your pet is in hands that are not only skilled but also genuinely caring. The clinic’s commitment to reasonable pricing is also a significant advantage, ensuring that high-quality care is accessible without being a financial burden. For a pet owner, this is a major source of peace of mind. The clinic's wide range of services means you can rely on them for everything from a simple check-up to complex surgery, providing continuity of care that is invaluable. Furthermore, the longevity and dedication of the staff, as exemplified by Dr. Stanek, suggest a level of stability and trust that is hard to find. In a vulnerable moment, when you are entrusting your pet's health to someone else, the energy and compassion of the people involved truly matter. Centerville Road Animal Clinic, despite a reported isolated incident, is overwhelmingly a place that delivers on this promise, making it an excellent and trusted choice for any pet owner in the Garland community.

Centerville Road Animal Clinic Services

  • Animal Hospital

  • After Hour Emergencies
  • Animal Clinic
  • Animal Poison Control
  • Annual Vet Check
  • At Home Dental Care
  • Class 4 Laser Therapy
  • Dog Planning
  • Elective Surgery
  • Emergency & Urgent Care
  • Emergency Treatment
  • Emotional Support
  • Exam Lab
  • For Dogs And Cats
  • General Surgery
  • Health Care
  • Internal Medicine
  • Lab Lab
  • Laser Light Therapy
  • Medical Tests
  • Medicine Veterinary
  • Oral Surgery
  • Pain Medications
  • Pet Insurance
  • Pet Poison
  • Preventative Medicine
  • Puppy / Kitten
  • Routine Dental Cleanings
  • Sports Medicine
  • Teeth Cleaning
  • Veterinarian Clinic

Centerville Road Animal Clinic Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Restroom
  • Planning

  • Appointments recommended

Centerville Road Animal Clinic Photos

Centerville Road Animal Clinic Picture 1Centerville Road Animal Clinic Picture 2Centerville Road Animal Clinic Picture 3Centerville Road Animal Clinic Picture 4Centerville Road Animal Clinic Picture 5Centerville Road Animal Clinic Picture 6Centerville Road Animal Clinic Picture 7Centerville Road Animal Clinic Picture 8Centerville Road Animal Clinic Picture 9

Centerville Road Animal Clinic Location

Centerville Road Animal Clinic

145 E Centerville Rd, Garland, TX 75041, USA

Centerville Road Animal Clinic Reviews

An average rating of ★4.1 from 115 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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