Highland's Pet Medical Clinic

For pet owners in Austin, Texas, finding a veterinary clinic that truly feels like an extension of your family is a treasure. Our animal companions are integral to our lives, and their health and happiness are paramount. In the heart of Austin, Highland's Pet Medical Clinic has established itself as a beacon of consistent, compassionate, and knowledgeable veterinary care, earning the unwavering trust of local residents for many years.

This article is crafted to introduce you to Highland's Pet Medical Clinic, highlighting what makes it a preferred choice for pet parents across the Texas capital. We'll explore their dedicated team, the comprehensive services they offer, and the unique features that foster such strong loyalty among their clients. The goal is to provide you with a clear and engaging overview, helping you understand why so many in the Austin community choose Highland's for their beloved furry, feathered, or scaled family members.

What truly sets Highland's Pet Medical Clinic apart is not just their medical expertise, but the genuine human connection they build with both pets and their owners. As we delve deeper, you'll see why clients are willing to make a drive just to experience the "love" and exceptional care provided by the entire team.

Highland's Pet Medical Clinic is conveniently situated at 1220 Parkway, Austin, TX 78703, USA. This central Austin location provides excellent accessibility for residents from various neighborhoods across the city. Parkway is a well-known street, making the clinic relatively easy to find, which is a significant advantage for pet owners.

Being centrally located near areas like 12th and Lamar, the clinic minimizes travel time for many, a crucial factor when you have a sick or anxious pet. The ease of access contributes to a less stressful experience for both pets and their owners, underscoring the clinic's dedication to serving the Austin community efficiently. Its established presence in this accessible part of the city reinforces its role as a local veterinary cornerstone.

Highland's Pet Medical Clinic is a well-established, full-service, small animal veterinary hospital offering comprehensive medical, surgical, and dental care for dogs and cats. They are an AAHA (American Animal Hospital Association) accredited facility, which means they meet stringent standards of quality in veterinary medicine. Their broad spectrum of services includes:

• Wellness & Preventive Care: Emphasizing optimal pet health, they recommend comprehensive wellness exams every six months. This includes thorough physical examinations, vaccinations tailored to individual pet needs, and effective parasite prevention and control.
• Dental Services: Offering a variety of dental services, including oral and dental exams, cleaning, polishing, X-rays, extractions, and fracture repair. They stress that good oral health contributes to a longer, happier life for pets.
• Diagnostic Procedures: Providing a broad spectrum of diagnostic tools, including in-house ultrasound, blood and urine testing, and the use of external laboratories. They also have in-house X-ray capabilities.
• Surgical Services: Equipped with an in-hospital surgical suite, they perform a wide range of procedures including routine spays and neuters, soft-tissue surgeries (like mass removal, urinary tract surgery, wound reconstruction), and can enlist board-certified specialists for procedures beyond their in-house expertise. They prioritize anesthetic safety, pain management, and post-operative care.
• Pharmacy: A well-stocked on-site pharmacy carries a full line of medications, including prescription medications, vitamin and mineral supplements, shampoos, and flea, tick, and heartworm control.
• Hospitalization: Providing closely supervised hospitalization with daily meals, monitoring, and comfortable resting areas for pets needing intensive care.
• Drop-Off Appointments: For clients with busy schedules, they offer the convenience of dropping off pets in the morning (typically between 7-8 AM) for examinations.
• Online Store & App: They partner with Vets First Choice for an online pharmacy and offer a mobile app for clients to request appointments, receive reminders, save notes/pics, and engage in two-way texting with the team.
• Emergency Care: While primarily a primary care clinic, they provide instructions on how to handle emergency situations if your pet needs after-hours care, often referring to emergency hospitals.

Highland's Pet Medical Clinic consistently receives glowing reviews, highlighting several exceptional features that contribute to its sterling reputation:

• Long-Tenured and Dedicated Staff: A standout feature is the incredible longevity and dedication of key staff members like Jan and Jen (veterinary technicians). Clients consistently praise them for genuinely caring about their pets, taking time to listen, and building strong relationships. As one long-time client stated, "The techs Jan and Jen have been there the entire time. They are incredible and genuinely care about your pet!" Another added, "Jan, who consistently does a great job, has been with Highland since our first visit."
• Compassionate and Knowledgeable Veterinarians: All veterinarians at Highland's are noted for being "knowledgeable and compassionate." They are described as being able to effectively diagnose and treat conditions, even successfully guiding pets into diabetes remission, as seen with one grateful cat owner.
• Personalized and Attentive Care: Clients feel that the entire team "take the time to listen and get to know you and your pet." This personalized approach ensures pets feel comfortable and safe, even anxious ones, and owners feel supported through challenging health issues. Customers emphasize, "we didn’t feel the love we feel with Highland" at other clinics.
• Strong Client Loyalty: Many clients have been with Highland's for "close to 20 years," demonstrating deep trust and satisfaction. Even when moving, some clients are willing to make a significant drive because they "didn’t feel the love we feel with Highland" elsewhere.
• Comprehensive Support for Chronic Conditions: For pets with chronic health issues, the staff's patience and friendliness during frequent treatments are highly valued, as exemplified by the care for a dog named Boone.
• Excellent Communication and Education: The clinic strives for "communication and education so that our clients are well-equipped to be the best pet parents." This means clear explanations and ongoing support.
• AAHA Accreditation: Being an AAHA-accredited facility means they adhere to the highest standards of veterinary excellence in areas like patient care, diagnostics, and facility management.

For appointments, inquiries, or to learn more about the services offered at Highland's Pet Medical Clinic, you can contact them directly:

• Address: 1220 Parkway, Austin, TX 78703, USA
• Phone: (512) 476-1069
• Mobile Phone: +1 512-476-1069

Their general operating hours are Monday through Friday, 8 AM to 5 PM. It is always recommended to call ahead or check their official website for the most current hours and to schedule appointments.

For pet owners in Austin, Texas, Highland's Pet Medical Clinic at 1220 Parkway stands out as an exceptionally suitable and highly recommended choice for their beloved animal companions. Its convenient and central location in Austin ensures easy accessibility for residents across the city, making veterinary visits less of a logistical challenge.

However, what truly elevates Highland's above many other clinics, as unequivocally demonstrated by long-term client testimonials, is the profound level of genuine care and connection fostered by the entire team. The consistent praise for veterinary technicians like Jan and Jen, who are described as "incredible and genuinely care about your pet," speaks volumes. Clients emphasize that the staff takes the time to "listen and get to know you and your pet," creating a supportive and loving environment that extends through challenging diagnoses like diabetes.

The comprehensive range of services, coupled with their AAHA accreditation, ensures that pets receive high-quality medical, surgical, and dental care. But it's the "love" and the personalized attention that truly makes clients "feel the love" that keeps them returning, even if it means a longer drive. For Austin locals seeking a veterinary clinic that not only provides expert medical attention but also treats their pets as cherished family members and builds lasting relationships, Highland's Pet Medical Clinic is an outstanding and trustworthy choice.

Highland's Pet Medical Clinic

1220 Parkway, Austin, TX 78703, USA