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Brothers PetsVet Near MeMichiganSt. Joseph CountySturgisVet in U.S. 12Lake Area Veterinary Group
Lake Area Veterinary Group ico

Lake Area Veterinary Group

Veterinarian ★4.0

25232 US-12, Sturgis, MI 49091, USA

4.0
Called to make an appointment as 1 of my turkeys was having a respiratory issue. Described all symptoms and told her what the most likely culprit was and that I needed antibiotics to prevent it spreading through my flock as I have had birds for many years. Tracy was incredibly rude and wouldn't allow me to make an appointment, she also stated she could not give me pricing other than the $55 fee just for the vet to show up. Tracy then proceeded to tell me if Dr. Lee wanted to come out and look at my birds she'd call me and then hung up. I did not receive a return call so I called again the next day. No answer so I left a voicemail. Another "vet" called me back but refused to identify herself but told me she doesn't handle live stock only small pets. She spoke condescendingly towards me while she was continuously telling me she doesn't do live stock. I tried to tell her I understand and was looking for the vet that did because she continuously repeated it like I was stupid for calling her about a turkey. Girl you called me and I know i stated in my message that it was for a turkey. Overall we're not happy with them any longer and their services or lack of. My animals which you have previously cared for over the last 15 years will no longer be seeing this office due to your terrible manners and unprofessional behavior. Shame on you and your staff for repeatedly denying an animal care while showing the complete disgrace this company is due to profits over all.Oh and Dr. Lee, NEVER ended up calling and my bird died unfortunately. She suffered and we did all we could to comfort her in her final moments. - Athingy
Lake Area Veterinary Group Overview Intro Services Detail Photos Location Reviews

Lake Area Veterinary Group Introduce

In the heart of Sturgis, Michigan, Lake Area Veterinary Group stands as a long-standing partner in pet health for the local community. This veterinary practice is more than a clinic; it's a place where a team of compassionate professionals provides comprehensive and dedicated care for your pets. With a reputation built over many years, Lake Area Veterinary Group offers a wide range of services designed to address the diverse needs of your furry, scaled, and feathered family members. They are committed to providing personalized care, treating each pet as a unique individual with its own health requirements and personality. The team's approach is rooted in compassion and a genuine love for animals, ensuring that every visit is as comfortable and stress-free as possible for both the pet and the owner. As one long-term client beautifully stated, "Lake Area has been our trusted vet for many years. We have received nothing but superb care for our four legged family members." This sentiment reflects the deep bond the practice has forged with the community it serves. They believe that people live longer and happier lives with animals, and they are passionate about supporting that bond through dedicated and attentive care.

While the clinic has received a recent negative review that highlights a communication issue and a regrettable outcome for an exotic pet, it's important to consider the full picture. The clinic has a history of providing comprehensive care and support for families through both routine visits and difficult times. The staff is known for their ability to handle emergency appointments and for their caring nature, which includes providing comfort and hugs when it’s time to say goodbye to a beloved pet. The follow-up calls after treatment are a testament to their commitment to patient care beyond the initial visit. The services offered, from routine spay and neuter procedures to urgent care, are a core part of their mission to provide accessible and reliable veterinary medicine. The clinic is equipped to handle a variety of needs, and while the scope of their exotic animal services might have limitations, their dedication to providing quality care for small pets remains a strong point. The professional team at Lake Area Veterinary Group strives to ensure that every client feels like a part of their family, and for many years, they have successfully achieved this goal.

Lake Area Veterinary Group is conveniently located at 25232 US-12, Sturgis, MI 49091, USA, making it easily accessible for residents of Sturgis and the surrounding areas. The clinic's location on a main highway ensures that it is simple to find, whether you are coming from town or a nearby community. The practice is committed to being an accessible and welcoming space for all clients. The facility features a wheelchair-accessible entrance, allowing for easy access for all pet owners, regardless of their mobility. Additionally, there is a dedicated wheelchair-accessible parking lot, which simplifies the process of getting in and out of the clinic, especially with a pet in tow. For the comfort and convenience of all visitors, the clinic also has a wheelchair-accessible restroom. These thoughtful accommodations demonstrate the clinic’s dedication to serving the entire community and ensuring that all pet owners can access the care their pets need without facing physical barriers. The central location and focus on accessibility make Lake Area Veterinary Group a practical and reliable choice for veterinary services in the Michigan region.

While they do have a 24-hour urgent care line for established clients, the clinic recommends appointments to ensure each pet receives the proper amount of time and attention from the veterinary staff. They do their best to accommodate emergency appointments when possible, which is a great benefit for pet owners who need immediate assistance. The accessibility features, combined with the convenient location, contribute to a positive overall experience, making it easier for you to prioritize your pet's health. The team at Lake Area Veterinary Group aims to make every aspect of your visit as smooth as possible, from parking to the actual appointment. This commitment to client satisfaction and convenience is what helps them maintain their strong community ties and long-standing relationships with many families.

Lake Area Veterinary Group provides a range of essential veterinary services to keep your pets healthy and happy. Their offerings are designed to provide comprehensive care for common pet needs, as well as more specialized treatments.

  • 24 Hour Urgent Care: Offering around-the-clock urgent care services to provide peace of mind for pet owners during emergencies. This service is available for established clients.
  • Animal Surgical Services: Providing routine surgical procedures, including spay and neuter services, to help manage the pet population and prevent health issues.
  • Holistic Care: The clinic also offers holistic care options, which can include a variety of alternative treatments and a focus on overall wellness.
  • Immunization Services: Administering essential vaccinations to protect your pet from a wide range of preventable diseases.
  • Boarding and Grooming: Convenient on-site boarding and grooming services for your pets, ensuring they are well-cared for when you're away. The clinic's staff loves and cares for the animals they board, treating them as part of their own family.
  • Mobile Veterinary Service: A valuable service for farm animals and those who cannot easily bring their pets to the clinic, though there may be limitations on the type of animals served.
  • Pet Euthanasia: Providing compassionate pet euthanasia services and support during the difficult process of saying goodbye to a beloved family member.
  • Exotic Animal Care: The clinic has experience with exotic animals, though the extent of their services may be specific to certain types of pets.

The variety of services available, from routine immunizations to emergency care, makes Lake Area Veterinary Group a go-to choice for many pet owners in the area. The inclusion of unique services like holistic care and mobile veterinary service demonstrates their commitment to offering a broad spectrum of treatment options to meet different needs and preferences.

Lake Area Veterinary Group is known for several key features that make it a standout choice for veterinary care in Sturgis, Michigan. These highlights are a testament to their long-standing commitment to the community and their patients.

  • Compassionate End-of-Life Care: As one review so movingly described, the staff is known for their empathy and tenderness during the difficult process of pet euthanasia. They will "listen to you cry and give you a hug," demonstrating a level of emotional support that goes beyond standard medical care.
  • Family-Oriented Service: The clinic strives to make every client feel like a part of their family. Long-term clients feel this sense of belonging, with one saying, "I think knowing you’re part of their family is what makes them beyond exceptional."
  • Convenient Urgent Care: The availability of a 24-hour urgent care service for established clients provides essential peace of mind, knowing that help is available in an emergency.
  • Holistic Approach: The inclusion of holistic care in their services shows a modern and comprehensive approach to pet health, offering alternative and complementary treatment options.
  • Boarding and Grooming: The availability of these services on-site adds to the convenience and allows for a familiar and trusted environment for pets while their owners are away.
  • Mobile Services: The mobile veterinary service is a unique feature that brings veterinary care directly to your location, which is particularly helpful for livestock and large animal owners, as well as for pets who do not travel well.

These features highlight the clinic’s dedication to providing a blend of comprehensive medical services with a personal, compassionate touch. While the clinic has had some challenges, its reputation for caring for small animals and for providing support during difficult times remains strong within the community.

For more information or to schedule an appointment, you can contact Lake Area Veterinary Group using the following information:

Address: 25232 US-12, Sturgis, MI 49091, USA

Phone: (269) 651-8395

Mobile Phone: +1 269-651-8395

The clinic recommends appointments to ensure the best service. You can call their main number to schedule a visit or to inquire about their services. In case of an emergency, their 24-hour urgent care service for established clients can be reached via the provided phone number, offering a direct line of contact when you need it most. The staff is always ready to assist you and answer any questions you may have about your pet's health or the services they offer.

For residents of Sturgis, Michigan, choosing a veterinary group that is both experienced and compassionate is a top priority. Lake Area Veterinary Group is worth choosing because of its long-standing commitment to the community and its focus on treating pets like family. While every business may have its challenges, the overwhelming positive feedback from long-term clients speaks volumes about their quality of care. The team's ability to provide a wide range of services, from routine spay and neuter procedures to critical urgent care, makes them a reliable partner in your pet’s health journey. The unique offering of holistic care and a mobile veterinary service further demonstrates their dedication to meeting the diverse needs of pet owners in the area. Most importantly, the compassionate care they provide during the most difficult of times, as evidenced by a heartfelt customer review, sets them apart. This level of emotional support is invaluable. When you choose Lake Area Veterinary Group, you are not just choosing a vet; you are choosing a team that will stand by you and your pet through all of life's moments, good and bad.

Lake Area Veterinary Group Services

  • Veterinarian

  • 24 Hour Urgent Care
  • Animal Surgical
  • Boarding And Grooming
  • Exotic Animal
  • Holistic Care
  • Immunization Services
  • Mobile Veterinary Service
  • Pet Euthanasia
  • Spay Neuter

Lake Area Veterinary Group Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Restroom
  • Planning

  • Appointments recommended

Lake Area Veterinary Group Photos

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Lake Area Veterinary Group Location

Lake Area Veterinary Group

25232 US-12, Sturgis, MI 49091, USA

Lake Area Veterinary Group Reviews

An average rating of ★4.6 from 276 user reviews.

compassionatebabiesfurpricespaydiagnosedrespiratorybehaviorcryparvo

★ 5★ 4★ 3★ 2★ 1

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