Pet and Bird Clinic, Austin, TX: Affordable & Basic Pet Care

Pet and Bird Clinic Introduce

Hello, Austin pet owners! When considering veterinary care for our beloved animal companions, factors like cost, convenience, and the scope of services are always at the forefront of our minds. For those living in the Austin area looking for accessible and often more affordable options for basic veterinary needs, Pet and Bird Clinic, located on East Ben White Boulevard, has been a longstanding presence in our community. This article will provide an overview of their services, aiming to help you understand if they align with your pet care priorities here in the heart of Texas.

Pet and Bird Clinic has served the Austin community for many years, primarily focusing on providing fundamental veterinary services for dogs, cats, and even birds. Their approach has often been centered around making essential care, such as vaccinations and routine check-ups, more financially accessible to a wider range of pet owners. This emphasis on affordability can be a significant draw for families managing their budget, allowing them to ensure their pets receive crucial preventative care without incurring prohibitive costs. The clinic's philosophy generally aims to cover the foundational aspects of pet health, addressing common needs and helping to keep pets up-to-date on their basic medical requirements. As with any service provider, individual experiences can vary, but their core offering has historically focused on these essential, more routine aspects of veterinary medicine. They aim to be a practical solution for daily pet health maintenance.

The Pet and Bird Clinic is conveniently situated at 403 E Ben White Blvd Ste F, Austin, TX 78704, USA. This location on East Ben White Boulevard provides straightforward access for many Austin residents, particularly those in South Austin and surrounding areas. Being on a major thoroughfare makes the clinic relatively easy to find and reach, which is beneficial for scheduling routine visits. The accessibility of the clinic contributes to its appeal for pet owners seeking convenient options for their animals' basic healthcare needs. Its strategic placement allows for relatively quick trips, minimizing stress for pets during transportation and making it a practical choice for busy Texans managing their daily schedules.

Pet and Bird Clinic offers a range of services primarily focused on general and preventative veterinary care for common companion animals, including birds. Their service model emphasizes accessibility for routine needs.

Services Offered:

Vaccinations: Providing essential immunizations for dogs, cats, and birds to protect them from common and serious diseases. This often includes options for low-cost vaccines.
Annual Check-ups / Wellness Exams: Routine physical examinations to assess the overall health of your pet, helping to detect any potential issues early.
Spay & Neuter Services: Offering these common surgical procedures to help with population control and provide health benefits for pets.
In-house Laboratory: Basic diagnostic testing capabilities to aid in the initial assessment of your pet's health.
Minor Surgical Procedures: Performing routine surgeries beyond spay/neuter.
Parasite Control: Advice and products for preventing and treating common internal and external parasites like heartworms, fleas, and ticks.
General Illness & Injury Treatment: Addressing common, non-emergency illnesses and minor injuries in pets.
Bird Care: Specific veterinary services tailored to the unique health needs of avian pets.

Pet and Bird Clinic highlights several features that may appeal to pet owners in the Austin area, particularly those prioritizing certain aspects of veterinary care.

Features / Highlights:

Lower Cost Services: A primary drawing point for many clients is the clinic's reputation for offering more affordable veterinary services, especially for basic care like vaccinations and spay/neuter procedures.
Focus on Basic and Routine Care: The clinic is generally well-suited for standard preventative health needs, such as annual check-ups and vaccinations.
Bird Care Expertise: Uniquely, the clinic explicitly mentions care for birds, making it a potential option for avian pet owners in Austin.
Accessible Location: Situated on a main road, the clinic's location contributes to its convenience for Austin residents.
Extended Hours: According to public information, the clinic often has extended hours, staying open until 9 PM on weekdays and offering weekend hours, which can be convenient for pet owners with busy schedules.

It is important to note that some customer feedback indicates areas where the clinic's service experience can be inconsistent. Some reviews mention challenges with front office staff rudeness, perceived lack of experience or professionalism among some vet techs, doctors appearing rushed, and issues with post-operative care and record transfers. For complex or serious conditions, some customers have suggested seeking care elsewhere. This feedback highlights that while the clinic may offer affordability for basic services, pet owners might encounter varied experiences regarding customer service and handling of more complex medical situations.

For appointments, inquiries, or to learn more about their services, you can contact Pet and Bird Clinic using the information below:

Contact Information:

Address: 403 E Ben White Blvd Ste F, Austin, TX 78704, USA

Phone: (512) 462-0002

Mobile Phone: +1 512-462-0002

For Austin locals, Pet and Bird Clinic can be a suitable option primarily for those seeking an affordable solution for their pet's basic and routine veterinary care. If your primary concern is cost-effective vaccinations, annual wellness exams, or standard spay/neuter procedures, this clinic's pricing structure may align with your needs. Its convenient location on East Ben White Boulevard and extended operating hours further contribute to its accessibility for busy Texans.

However, it's essential for pet owners to set appropriate expectations based on available public feedback. While the clinic aims to provide foundational care, some reviews indicate that for more complex medical issues, surgeries with potential complications, or if a highly empathetic and detailed customer service experience is paramount, pet owners might consider other options. For those who prioritize budget-friendly basic care and are prepared to navigate potential inconsistencies in administrative or post-operative support, Pet and Bird Clinic can serve as a practical resource for maintaining the fundamental health of their dogs, cats, and birds right here in Austin. Ultimately, for simple, routine needs, it can offer a valuable service to the local community.

Pet and Bird Clinic Photos

Pet and Bird Clinic Location

Pet and Bird Clinic

Texas Travis County Austin South Austin East Ben White Boulevard

403 E Ben White Blvd Ste F, Austin, TX 78704, USA

Pet and Bird Clinic Reviews

I’ve used this clinic for years for basic care like vaccines and annual checkups, largely because of the lower cost compared to other local providers - though they don't always have all the vaccines. For routine needs, they did the job. However, after a recent experience, I wouldn’t recommend them for anything beyond the basics. If you can afford to go elsewhere, do so.The front office staff is consistently rude and unhelpful—one receptionist literally rolled her eyes when asked a simple question. I have also had to correct their billing mistakes on more than one occasion. The vet techs don’t always come across as experienced or professional, and while the doctors are friendly, they often seem rushed or dismissive, which becomes very concerning when your pet is dealing with something serious.Following a surgery with a poor (but perhaps not unexpected) outcome, I received no empathy or guidance from the staff. Post-op care was careless: I was given the wrong size cone (which I was charged for), and their collar recommendation didn’t help either. When I picked up my dog after surgery, the bandage had already come off, which should have been a red flag that better protection was needed. Phone calls to discuss recovery concerns were brushed off, and by the time things had clearly gone wrong, the front desk seemed more irritated about scheduling than concerned for my dog’s well-being.Trying to transfer records to a new vet was just as frustrating—they only sent over the invoices and told me I’d have to come in person for the actual notes and test results because they “couldn’t possibly email” them.Ultimately, I took my dog elsewhere for follow-up care and the difference was night and day. The new vet provided appropriate equipment, effective medication, and actual concern for my pet’s comfort and recovery. I regret not making the switch sooner.
May 03, 2025 · Malissa Ford
My dog has been going here for years just for the reasonable prices, but the dr is absolutely rude and has no empathy nor compassion whatsoever for his patients and clients. My girl is 13 years old and he manhandled her like she was nothing. My dog was prescribed antibiotics and inflammatory meds, but both bottles had labels that were not written on correctly to tell me how many pills i should give my dog and how many times per day. The staff were just as bad. This vet also was walking out the door as he was talking to us even when i still had questions to ask. Absolutely unbelievable. I would not recommend taking your babies here to get checked out if you love them.
Jun 16, 2025 · Gianna G
I called and made an appointment to get my puppy spayed and was surprised I was able to get in the next day. I tried other places around town and they were booked up. I checked my own vets office but it would’ve cost 3 1/2 times the cost as what I paid here. When I took my puppy in for the appointment the next morning, I discovered I contacted the wrong branch and I had made an appointment for the Wells Branch location. However, the South Branch worked us in and I was still able to get my puppy spayed that day. I was very impressed they were so willing to accommodate me. Most places would’ve just said I’m sorry, but you can book a future appointment if you’d like. I opted for the pain injection, which replaces the need to administer pain medication over a couple days following the procedure, that was was a nice option too. My puppy’s surgery went went really well and her incision looks good. She was back to her normal self by the next morning, licking my face to wake me up 🥰 If you need your pet spayed or neutered, I’d highly recommend this place. There was one other really thoughtful feature this office had that I noticed when I picked up my puppy that I have never seen at another vet office. They had a sign and a candle (which was lit) that asked people to please keep voices down when they see the candle lit as someone was there saying goodbye to their pet. I thought that was a great symbol of compassion and respect. Thanks Pet & Bird Clinic!
Sep 16, 2023 · Danyale Bryant
Had taken my pets here before with no problem. This last time there was an incident that could of have been prevented with a phone call verificacion. Used to recommend them everytime with family and friends but after this I will reconsider.
Mar 15, 2025 · Jay Nolasco
Amazing place. I had the huge fear of having to put my cat down but the doctor made me feel better that my baby will be ok. They is amazing
Aug 12, 2024 · Jensparkle Mendez