Riverview Animal Hospital

When you're a pet owner in Wisconsin, you know that the health and happiness of your animal companion are a top priority. Finding a veterinary clinic that not only provides a full range of services but also operates with a high degree of empathy and professionalism can make all the difference. Riverview Animal Hospital in Chippewa Falls, WI, has positioned itself as a key resource for residents in the Chippewa Valley. They offer a wide variety of services designed to keep pets healthy and thriving, from routine preventative care to complex surgical procedures. However, the true measure of a clinic often lies in how it handles the most difficult of situations, and customer reviews provide a window into the clinic's core values and operational ethos.

The public-facing information and reviews about Riverview Animal Hospital present a complex picture. One review, in particular, details an incredibly difficult and heart-wrenching situation involving an injured stray kitten. The reviewer, a Good Samaritan, unfortunately arrived with the kitten deceased. The review states that the individual was told they would have to take the dead kitten home or pay a substantial fee for cremation. This situation, as described, left the individual feeling that the care was "really, really heartless." However, it is also noted in the review that a staff member at the front desk, who also seemed to find the policy wrong, offered to take the kitten home to bury it. This shows that while one policy might have lacked compassion, there were individuals on the staff who truly empathized with the situation and were willing to go above and beyond to help. Another review provides a very different perspective, praising the staff for being "friendly" and "sensitive to my feelings," especially when caring for a "difficult dog." This review also highlights a willingness of the staff to offer phone advice, which can save a pet owner a trip and an unnecessary fee if a physical appointment isn’t needed.

These contrasting experiences illustrate that while policies and procedures may sometimes come across as rigid, the individual members of the Riverview Animal Hospital team are often praised for their genuine kindness, responsiveness, and professional care. It highlights a duality where the clinic, despite a negative experience reported by one person, also has a reputation for being quick to attend to patients and providing helpful advice over the phone.

Riverview Animal Hospital is located at 4668 133rd St, Chippewa Falls, WI 54729, USA. Situated in a suburban area, the clinic is easily accessible for residents of Chippewa Falls and the surrounding communities, including Bloomer, Tilden, and Cadott. The location is convenient for both scheduled appointments and, as one review notes, for those needing immediate care in an emergency, as it is a highly visible and established location within the area. The hospital's website indicates that they are equipped with a wheelchair-accessible entrance, restroom, and parking lot, ensuring that the facility is accessible to all clients.

Riverview Animal Hospital is a full-service, small animal hospital that provides a wide range of veterinary services to keep pets healthy at every stage of their lives. Led by experienced veterinarians, including Dr. Carmi Simonson and Dr. Abby Engel, the hospital is well-equipped with advanced technology to provide a high standard of care.

Services offered at Riverview Animal Hospital include:

• Diagnostic and Therapeutic Services: The hospital is equipped to provide a wide range of in-house services, including lab work (hematology, urinalysis, parasite testing), radiology (on-site X-ray equipment), and ultrasound services.
• Surgical Services: They have a state-of-the-art surgical suite for a variety of procedures and utilize safe anesthetics with modern monitoring equipment to ensure the safety of all patients, especially older or high-risk pets.
• Dentistry: Services include teeth cleaning, polishing, dental X-rays, and tooth extractions.
• Preventative Care: This includes annual physical examinations, vaccinations, nutritional counseling, and developing individualized flea and tick control programs.
• Emergency Care: The clinic can handle urgent care needs, and for after-hours emergencies, they provide instructions to contact Allied Emergency Veterinary Service in Eau Claire.
• Permanent Identification: The hospital offers microchip identification services.
• Pharmacy: An on-site pharmacy is maintained with a complete inventory of pharmaceuticals, vitamins, and prescription diets.
• Acupuncture: Dr. Simonson has been trained in acupuncture to provide an alternative treatment option for various conditions.
• Behavioral Counseling: They can offer advice on correcting behavioral problems.

The features and highlights of Riverview Animal Hospital are rooted in their commitment to comprehensive and modern veterinary care. The positive feedback from clients, particularly about the staff's kindness and efficiency, suggests a dedication to providing an excellent patient experience.

Key highlights and features include:

• Comprehensive, in-house services, including diagnostic labs, radiology, and an on-site pharmacy, which makes the care process more efficient for pet owners.
• Availability of advanced services like ultrasound and acupuncture, which demonstrates a commitment to offering more than just basic care.
• A responsive and caring staff, as noted by clients who have had positive interactions, highlighting their ability to quickly attend to pets and provide helpful advice.
• Emphasis on preventative care and client education to help pet owners take the best possible care of their companions.
• A convenient location and a commitment to accessibility with features like a wheelchair-accessible entrance and parking.

For all your pet's healthcare needs, you can contact Riverview Animal Hospital directly.

Address: 4668 133rd St, Chippewa Falls, WI 54729, USA

Phone: (715) 861-5535

When you are looking for a veterinary partner in the Chippewa Falls area, it is worth considering Riverview Animal Hospital for its extensive range of services and its commitment to comprehensive care. The clinic's ability to provide everything from routine check-ups to surgical procedures and advanced diagnostics under one roof is a significant convenience for any pet owner. While a recent review highlighted a concerning policy, other reviews consistently praise the individual staff members for their helpfulness and compassion, especially in sensitive situations and with difficult pets. The clinic's willingness to provide phone consultations when appropriate demonstrates a commitment to what is best for the pet and the client, rather than just what is most profitable. Their accessibility and convenient location further add to the value they provide to the community. By choosing Riverview Animal Hospital, you are selecting a facility equipped with modern technology and staffed by professionals who have shown a deep-seated desire to provide both quality medical treatment and emotional support to pet owners.

Riverview Animal Hospital

4668 133rd St, Chippewa Falls, WI 54729, USA