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Brothers PetsVet Near MeTexasCollin CountyMurphyVet in North Murphy RoadSouthfork Animal Clinic

Southfork Animal Clinic

Veterinarian, Dog day care center ★4.0

1020 N Murphy Rd, Murphy, TX 75094, USA

4.0
... Worst communication service. My darling has been sick for a few days. Starting Friday morning at 10am, we took her to Southfork where they told us she has a 103 fever. We had to leave her at the clinic for what was supposed to be an hour as they were waiting for the ultrasound machine. After 4 hours with still no phone call, I reached out to get an update. They then told me they were backed up and Dr. would be seeing her soon. An hour later we finally get an update that she needed an immediate surgery to clear the infection. Great. We go ahead and approve what is needed for the surgery to happen today. By this time it is 3pm. An hour and a half later after getting the run around from them due to their previous surgeries running late, we are told the Dr. would NOT be able to perform her surgery today and to bring her back at 8am Saturday morning. We were told our bill which a deposit will be made at drop off, the procedure, and the aftercare. Aftercare included her NEEDING to be watched at the hospital for 3 DAYS to make sure the infection cleared post surgery. Perfect. We verify that our family friend will be the one to drop her off as we had prior engagements Saturday morning but will be there to pick her up Tuesday morning when she can be discharged. Everyone agreed to this including the Dr., front staff, receptionist, nurses, and my family.Saturday morning comes around and now The bill is due in full and She will have to be picked up after the surgery because the office is closed on Sundays. We are first time pet owners. We have advised that we will approve anything they need to get her the best care. WE ARE NOT DOING HER AFTERCARE AT HOME IN HER CONDITION.Why was this not communicated to us FRIDAY after being there from 10am-6pm. We wasted an ENTIRE DAY that could have been spent getting my baby surgery because they wanted their money. Poor communication. You say you've practiced for 13 years but this is unacceptable. We will be taking her elsewhere from now on. - Jachara Richmond
Southfork Animal Clinic Overview Intro Services Detail Photos Location Reviews

Southfork Animal Clinic Introduce

For Texans living in the northeastern suburbs of Dallas, finding a reliable and compassionate veterinary clinic is essential for the well-being of their furry family members. Southfork Animal Clinic, located in Murphy, TX, stands as a dedicated provider of comprehensive pet care services. This clinic offers a wide range of treatments and services designed to keep small animals healthy and happy throughout their lives. The team at Southfork Animal Clinic understands that your pet is a cherished part of your family, and they are committed to providing the same level of care and attention they would want for their own animals.

The clinic's approach to veterinary medicine is centered on professionalism, expertise, and a friendly demeanor. They aim to create a welcoming and comfortable environment for both pets and their owners. From routine check-ups and vaccinations to more complex surgical procedures, the staff at Southfork is equipped to handle a variety of health needs. They believe in the importance of a strong partnership with pet owners, working together to develop tailored care plans that address each animal's unique health requirements. This collaborative approach helps ensure that every pet receives the best possible care, from preventative measures to urgent medical attention.

While the clinic strives for excellence, it is important for potential clients to be aware of the experiences of other pet owners. One client praised the staff for their kindness during the difficult process of end-of-life care for their 18-year-old Schnauzer, expressing gratitude for the empathy shown during such a sensitive time. However, another review highlighted a challenging experience with communication regarding a pet's emergency surgery, noting frustration with conflicting information about scheduling and payment. This feedback underscores the importance of clear communication and the clinic's commitment to continuous improvement in serving its clients. Southfork Animal Clinic acknowledges the importance of these client experiences and is dedicated to providing the best possible service to the Texas community.

Conveniently located in the growing city of Murphy, Texas, Southfork Animal Clinic is situated at 1020 N Murphy Rd, Murphy, TX 75094. Its location makes it easily accessible for residents of Murphy as well as neighboring cities like Plano, Wylie, Allen, and Richardson. The clinic offers ample on-site parking in a free parking lot, ensuring a stress-free arrival and departure for pet owners and their animals.

Southfork Animal Clinic is committed to providing an accessible environment for all members of the community. The facility is equipped with a wheelchair-accessible restroom and wheelchair-accessible seating, demonstrating a dedication to accommodating clients with mobility needs. The clinic also features a gender-neutral restroom, creating a welcoming and inclusive space for everyone. As part of their planning, the clinic requires appointments, which helps to manage patient flow and ensures that each pet receives the dedicated time and attention they need. This policy helps minimize wait times and allows the veterinary team to prepare for each visit, ensuring a smooth and efficient experience.

The clinic's strategic location along North Murphy Road allows for easy navigation, whether you are coming from a nearby residential area or a major thoroughfare. This prime spot in Murphy helps solidify the clinic's role as a go-to resource for veterinary services in the region, serving a diverse and expanding community of pet lovers.

Southfork Animal Clinic provides a comprehensive suite of veterinary services to address the diverse health and wellness needs of small animals. Their offerings are designed to cover a full spectrum of care, from routine health maintenance to more complex medical and surgical procedures.

  • Exams and Vaccinations: Providing essential preventative care to keep your pet healthy and protect them from common diseases.
  • Surgery: Offering both routine and more complex surgical procedures to address a variety of health issues.
  • Pet Boarding: A safe and comfortable environment for your pet when you need to be away from home.
  • Pet Grooming: Professional grooming services to keep your pet looking and feeling their best.
  • Dog Daycare Center: A fun and supervised environment for your dog to socialize and exercise.
  • Drop Off and Taxi Service: Convenient options for pet owners with busy schedules, allowing them to drop off their pet for appointments or arrange transportation.

Southfork Animal Clinic distinguishes itself with several notable features and highlights that enhance the quality of care and convenience for its clients.

  • Full-Service Care: The clinic’s ability to offer a broad range of services—from veterinary exams and surgeries to pet boarding, grooming, and dog daycare—makes it a one-stop shop for all your pet's needs.
  • Convenience and Flexibility: The provision of a Drop Off service and a Taxi service for pets demonstrates a clear understanding of the busy lives of pet owners and a commitment to making veterinary care as accessible as possible.
  • Inclusivity and Accessibility: The clinic is designed to be a welcoming space for all, with a gender-neutral restroom and accommodations like wheelchair-accessible seating and restrooms. It is also an LGBTQ+ friendly and Transgender safespace, creating a supportive environment for all clients.
  • On-site Services: All core services are offered directly on-site, providing a seamless and efficient experience without the need to travel to multiple locations for different types of care.

For appointments or inquiries, you can contact Southfork Animal Clinic at the following:

  • Address: 1020 N Murphy Rd, Murphy, TX 75094, USA
  • Phone: (972) 424-2677

Choosing Southfork Animal Clinic means selecting a partner dedicated to your pet's health and well-being. The clinic's wide-ranging services, from routine check-ups and vaccinations to more complex surgeries, ensure that your pet can receive consistent, high-quality care at every stage of life. Their all-in-one approach is a significant benefit, providing not only medical care but also boarding, grooming, and daycare services under one roof. This convenience simplifies pet ownership and allows for continuity of care.

Southfork's commitment to accessibility and inclusivity is another strong reason to choose them. The clinic’s features, such as wheelchair-accessible facilities and gender-neutral restrooms, show that they are a modern and welcoming practice for all members of the Texas community. The ability to drop off your pet and even use a taxi service for their appointments highlights a focus on convenience that is invaluable for busy families.

While some clients have raised concerns about communication, the clinic's dedication to compassionate care during difficult times, as noted by the client who was navigating end-of-life care for their pet, speaks to the staff's empathy and professionalism. Southfork Animal Clinic is committed to building a relationship with each pet and owner, providing a local, trustworthy, and comprehensive option for all your veterinary needs in Murphy and the surrounding areas.

Southfork Animal Clinic Services

  • Veterinarian

  • Surgery
  • Vaccines
  • Exams
  • Small animals
  • Taxi service
  • Boarding
  • Grooming
  • Drop off

Southfork Animal Clinic Details

  • Service options

  • Onsite services
  • Accessibility

  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Amenities

  • Gender-neutral restroom
  • Restroom
  • Crowd

  • LGBTQ+ friendly
  • Transgender safespace
  • Planning

  • Appointment required
  • Parking

  • Free parking lot
  • On-site parking

Southfork Animal Clinic Photos

No photos available at the moment.

Southfork Animal Clinic Location

Southfork Animal Clinic

1020 N Murphy Rd, Murphy, TX 75094, USA

Southfork Animal Clinic Reviews

An average rating of ★4.4 from 97 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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