The Village Vets Decatur-Ponce: Premier Pet Care in Decatur, GA

The Village Vets Decatur-Ponce Introduce

For pet owners in Decatur, Georgia, and surrounding Atlanta communities, finding a veterinary practice that combines a high level of medical expertise with genuine compassion is paramount. A truly great veterinary hospital is a place where every pet is treated as an individual, and where the staff and veterinarians remember both the pet and the owner. The Village Vets Decatur-Ponce aims to be that kind of place, providing comprehensive, heartfelt care for your furry family members.

This article will provide a detailed look into The Village Vets Decatur-Ponce, exploring its wide range of services, location, and what makes it a notable option for local pet owners. We'll delve into the various aspects of their care, from routine wellness to advanced surgical procedures, and share insights from client experiences to help you make an informed decision for your pet’s health and well-being.

The importance of a compassionate and knowledgeable veterinary team cannot be overstated. From the first puppy or kitten visit to end-of-life care, a pet owner's relationship with their vet is one of the most important aspects of pet ownership. The Village Vets Decatur-Ponce is part of a larger network of clinics, which lends it credibility and a wide array of resources, including a sister location that offers 24-hour emergency services. Their team is dedicated to providing high-quality care that is both comprehensive and sensitive to the emotional needs of both the pet and the owner. This commitment to treating pets "like their own baby" is a recurring theme in the positive feedback they receive.

The Village Vets Decatur-Ponce is conveniently located at 245 W Ponce de Leon Ave Ste D, Decatur, GA 30030, USA. This location is easily accessible for residents throughout Decatur and the surrounding Atlanta metropolitan area. The hospital is committed to being accessible to all clients, offering a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. This ensures that every member of the community can bring their pet in for care comfortably and without a physical barrier.

The clinic operates on an appointment-required or appointments-recommended basis. This system ensures that each pet receives the dedicated time and attention it needs. As an on-site service provider, all medical care, from exams to surgery, is delivered right there at the facility. This model provides continuity of care and allows for immediate communication between pet owners and the veterinary team.

The Village Vets Decatur-Ponce offers a comprehensive array of veterinary services, from routine wellness and preventative care to complex surgical and emergency treatments.

Services Offered:

Comprehensive Wellness and Exams: Includes pet wellness exams, new pet exams, sick pet exams, and senior pet care.
Vaccinations and Preventative Care: Providing core vaccines for puppies, kittens, dogs, and cats, along with treatments for heartworm, fleas, ticks, and other parasites.
Surgical Procedures: A full range of pet surgery, including dog and cat spay and neuter, mass removal, and other soft tissue surgeries.
Advanced Diagnostics: Utilizing modern tools like dog and cat X-rays, radiology, ultrasound, blood, and lab testing to accurately diagnose conditions.
Dental Care: Comprehensive pet dental services, including dog and cat teeth cleaning.
Emergency and Urgent Care: Offering emergency vet services, with a 24-hour emergency hospital as part of their network, ensuring support for critical cases.
Supportive Care: Services such as dog and cat hospice, end-of-life care, and euthanasia, handled with compassion and sensitivity.
Pet Medications and Products: An on-site pet pharmacy for convenient access to necessary medications.
Additional Services: Includes cat and dog nutrition counseling, microchipping, health certificates, and online vet visits for convenience.

This broad spectrum of services means that The Village Vets Decatur-Ponce can be a long-term partner in your pet’s health journey, from birth to their senior years. The ability to handle both routine care and serious medical issues under one roof is a significant convenience for pet owners.

The reviews for The Village Vets Decatur-Ponce present a mix of very positive and negative experiences, which is important for a balanced perspective. A highly positive review highlights a long-term relationship built on trust and excellent care. The client praises the staff for treating their dog "like she were their own baby" and mentions that the dog "loved going to the vet, which isn't normal." Dr. Bailey is specifically called out for being "the sweetest, most loving vet" and for providing comforting care during the pet's last days. This feedback points to a clinic that can create a deep, personal connection with its clients.

On the other hand, a negative review describes a "worst experience" where a pet owner felt the physical exam was "everything but thorough." The client experienced administrative issues, including a lost fecal sample and a significant delay in receiving a prescription for heartworm medication, which they had to follow up on multiple times. This feedback indicates a potential for inconsistency in administrative processes and follow-up care.

Features and Highlights:

Highly Compassionate and Caring Staff: Dr. Bailey is noted for her kindness and supportive approach, especially during a pet's final days.
Long-Term Client Relationships: The clinic has a history of building lasting trust with clients over many years.
Comprehensive On-Site Services: The ability to handle a wide range of care, from wellness exams and vaccinations to complex surgery, all in one location.
Convenient and Accessible Location: The facility is located in a central area with full accessibility features.
Emergency Services: As part of The Village Vets network, the Decatur-Ponce location provides access to a 24-hour emergency hospital.

The mixed reviews suggest that while the quality of veterinary care from some doctors is exceptional, there may be challenges with administrative and follow-up procedures. It is crucial for pet owners to weigh these factors and perhaps confirm a detailed plan for medication and follow-up care during their visit.

Contact Information:
Address: 245 W Ponce de Leon Ave Ste D, Decatur, GA 30030, USA
Phone: (404) 371-0111

What is Worth Choosing The Village Vets Decatur-Ponce?

For residents of Decatur, Georgia, The Village Vets Decatur-Ponce is an excellent choice for comprehensive, long-term veterinary care. The clinic offers an impressive range of services, ensuring that your pet can receive all the necessary care, from routine wellness to specialized surgery, in one consistent location. The positive reviews highlight the genuine compassion and professionalism of the veterinary team, which is a significant factor when choosing a healthcare provider for a beloved pet. The personal connection and care, exemplified by Dr. Bailey's actions, can make a huge difference, especially during the most difficult times.

While some administrative issues have been noted, the overall quality of medical care and personal touch seem to be strong. The added benefit of having a 24-hour emergency hospital within their network provides critical peace of mind for any pet owner. For those seeking a long-term veterinary partner who offers a broad spectrum of services and a caring touch, The Village Vets Decatur-Ponce is a highly recommended option. It is a place where professional care and a genuine love for animals come together to provide a high standard of service for the community.

The Village Vets Decatur-Ponce Services

Veterinarian
Anal Gland Expression
If untreated, impacted anal glands in cats & dogs can lead to discomfort, abscesses or even infection. Our compassionate vet team provides gentle, hygienic anal gland expressions to ease your pet’s discomfort and prevent potential medical complicat
Blood and Lab Testing
Routine early detection bloodwork and lab tests can reveal potential health issues in your pet, unearthing signs of illness or disease. Proactive testing treatment can help your dog or cat live a longer, happier life, and it’s also more cost effect
Broken Bone Setting
A broken bone in your pet can lead to pain, discomfort, and mobility problems. Prompt, accurate bone setting is key to successful healing and reducing long-term complication risks. Trust our experienced veterinarians with your pet’s injury for opti
Cat and Dog Allergies
Should your pet display symptoms like excessive itching, sneezing, watery eyes, or skin irritation, they might be battling allergies. Our veterinarians are capable of diagnosing and managing your dog or cat's allergies, offering comfort and relief th
Cat and Dog Nutrition
Depend on our expert veterinary team for pet nutrition guidance, emphasizing your pet’s health with tailored dietary plans. From weight regulation, managing medical conditions, or general health, we help safeguard your cat or dog’s welfare with a
Cat Surgery
With every surgical procedure, from spaying and neutering to soft tissue procedures and mass removals, our professional vet team prioritizes your cat’s well-being at every moment. We guarantee top-tier surgical care for your feline companion includ
Cat Teeth Cleaning
Routine dental care and teeth cleaning are crucial for cats to avert health issues. Plaque and gingivitis, if left unchecked, can cause infections, discomfort, and tooth loss. Count on our veterinary team to provide your feline friend with the essent
Dog and Cat Anesthesia
Our veterinarians administer & monitor anesthesia with precision, ensuring your pet’s well-being during procedures. Anesthesia is a critical aspect of vet care, allowing necessary interventions with minimal stress & pain. Trust our team for safe, e
Dog and Cat Boarding
While The Village Vets Stone Mountain is our primary cat and dog boarding location, boarding is also offered at Decatur-Ponce. Your pet deserves the best care while you are away, book your dog or cat's next stay with The Village Vets today!
Dog and Cat Dermatology
Pets may have irritant sensitivities, leading to dermatological distress from allergies, autoimmune conditions, dermatitis, infections, parasites, tumors, or skin cancer. Our vet team is equipped to diagnose and provide top-quality treatment for skin
Dog and Cat Euthanasia
In the difficult decision to guide your pet to a peaceful passing, our veterinary team is by your side. We will address all your concerns, including an honest assessment of your pet’s quality of life. Trust in our compassionate vets to ensure a ser
Dog and Cat Hospice
Pet hospice, or end-of-life care, caters to pets in their final stages due to old age, chronic conditions, or illness. Our veterinary team is here to offer professional guidance & emotional support during this challenging time, helping you make tough
Dog and Cat Laser Therapy
Dog and cat laser therapy is extremely helpful when needing to relieve a pet's pain or to help speed up the healing process. Call our veterinarians to determine if your pet is a good candidate for laser therapy treatment.
Dog and Cat Medications
Our comprehensive stock of premium pet medications covers various health needs encompassing flea and tick preventatives, heartworm treatments, and effective medicinal treatments. Our primary commitment is to ensure your furry friend’s optimal healt
Dog and Cat Microchipping
Each year, many pets unintentionally go missing. Microchipping provides a safe, reliable method of identification. Combining a tag & microchip increases the chances of a joyful reunion with your lost cat or dog. Let our team equip your pet with a mic
Dog and Cat Neuter
Neutering your cat or dog is a significant step towards ensuring a healthier life for your furry friend, mitigating potential disease risks and helping with behavioral issues. Trust our experienced veterinarians with your pet's neutering procedure wh
Dog and Cat Spay
Spaying your dog or cat offers benefits such as preventing unwanted litters, lowering the risk of certain illnesses and reducing roaming behavior. Schedule a pre-surgery exam with our trusted veterinarians to check your pet's health and discuss ideal
Dog and Cat Ultrasound
Our veterinarians use pet ultrasounds to non-invasively evaluate your pet’s organs and tissue for potential internal abnormalities. Ultrasound technology aids our team in delivering accurate diagnoses and customizing treatment plans, ensuring your
Dog and Cat Vaccinations
Vaccinating your pet is one of the most important things you can do to keep them healthy. Vaccines are crucial in protecting dogs and cats from severe illnesses and infections. Count on our veterinarians for vaccination education and an optimal sched
Dog and Cat X-Rays and Radiology
Should your dog or cat display symptoms of illness or injury, our x-ray and radiology services can help deliver an accurate diagnosis. Safe, non-invasive scans assist in identifying potential fractures, foreign objects & more. Trust our experienced v
Dog Surgery
Trust in our experienced vet team for your dog’s surgery. From mending wounds and mass removals to spaying and neutering, we prioritize your pup’s comfort and well-being throughout all procedures. We're committed to first-rate surgical treatment
Dog Teeth Cleaning
Just as with humans, dental care is fundamental for dogs. Regular exams, teeth cleaning, and early dental disease treatment can ward off infections, discomfort and tooth loss. Our veterinary team employs gentle, safe procedures to ensure your dog’s
Emergency Vet
Our skilled emergency veterinarians are equipped to diagnose and treat sudden illnesses and injuries in cats and dogs. Offering advanced testing & diagnostics, we ensure accurate diagnosis and tailored treatment plans, providing your beloved pet with
End of Life Care
As your pet enters their final stages, our compassionate vet team offers gentle, supportive end-of-life care, focusing on managing pain, providing comfort, and monitoring their quality of life. You’re not alone in this emotional journey; we stand r
Flea and Tick Treatment
Our veterinary team provides effective flea and tick treatments to keep your pets protected year-round. Ticks & fleas pose serious health risks but our skilled team is here to help your fur baby avoid them when possible and treat them when they can't
Health Certificates for Dogs and Cats
Consult with our vet team well ahead of travel or events that require a health certificate for your pet. We provide comprehensive exams, vaccinations and paperwork to satisfy all travel prerequisites and regulatory standards, facilitating a seamless
Heartworm Treatment
Heartworm disease is a serious condition for both cats and dogs. Our expert veterinarians are dedicated to delivering safe and effective heartworm treatments for your pet when they need it. However, the best treatment for heartworms is prevention. Co
Mass Removal
Our vets are highly-trained experts in the removal of abnormal masses in your pets. We recommend mass removal if they jeopardize your pet’s health, cause discomfort or potentially harbor cancer. Regular veterinary check-ups are crucial for early de
New Pet Exam
Get your new pet on a path to lifelong health with a thorough nose-to-tail exam with our experienced veterinary team. During these exams, we're also here to review your new fur baby's nutrition, wellness prevention and vaccine options. We can't wait
Online Vet Visits
The Village Vets offers online vet visits when you or your pet is unable to make it into our animal hospital. You will want to start by calling us to book an appointment and then download our app to use during the online vet visit appointment.
Pet Check Up
Keep your dog or cat in optimal health with our comprehensive nose-to-tail wellness exams and the opportunity for preventive early detection blood tests. Regular pet check-ups are key to preventing serious health problems, so don’t wait to schedule
Pet Parasite Treatment
To protect your furry friend, year-round prevention of ticks, fleas, heartworms and other parasites is crucial. Our experienced vet team can review preventative options to keep your pet protected from pesky parasites, and is also ready with the best
Pet Pharmacy
Through our in-house pharmacy, we're able to provide your pet with the medications they need to recover from an injury or surgery, or resolve a temporary illness. Our pet pharmacy serves as a convenient one-stop solution for your dog or cat’s medic
Pet Surgery
For your pet, routine surgeries such as spaying, neutering, soft tissue procedures and mass removals, are executed with utmost care and expertise by our veterinary team. We put your furry friend's safety and comfort first from beginning to end of sur
Pet Wellness Exam
Our pet wellness exams adopt a preventative approach to maintaining your pet’s health and a high-quality life at all ages and stages. With regular, comprehensive check-ups that include nose-to-tail evaluations and age-appropriate assessments, we en
Puppy & Kitten Vaccines
Puppies & kittens need vaccines early in life to build immunity and ward off preventable illnesses. Our experienced veterinarians will create a vaccine schedule safeguarding your new fur baby from infections and disease, paving the way for a long, he
Puppy and Kitten Exams
Welcoming a new puppy or kitten is an exciting time! Our expert vets conduct thorough puppy and kitten exams, ensuring your pet’s health from the start. Explore spaying/neutering, microchipping, and vaccination options for your new family member’
Rabies Vaccinations
The rabies vaccine serves as a crucial safeguard for your pet against this viral disease. Our veterinary team is ready to tackle any queries or apprehensions about your furry friend’s rabies immunization. Ensure your pet’s protection with this re
Senior Dog and Cat Care
Our senior pet care focuses on your aging pet’s unique health needs. Regular check-ups can catch age-related issues early, enhancing their quality of life. Our veterinarians curate individualized care plans for your elderly pet, supporting them as
Sick Pet Exam
Our expert veterinarians provide compassionate care for pets suffering from sudden illnesses or injuries. We conduct thorough tests and advanced diagnostics during sick pet exams, creating personalized treatment plans to expedite recovery. Trust us f
Veterinary Exam
Ensure your pet’s health with a veterinary exam from our highly skilled team. Whether your furry friend needs in-depth treatment for unexpected ailments or routine care, we’re actively engaged in providing the finest services. Trust us to priorit

The Village Vets Decatur-Ponce Details

Service options
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities
Restroom

Planning
Appointment required
Appointments recommended

The Village Vets Decatur-Ponce Photos

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The Village Vets Decatur-Ponce Location

The Village Vets Decatur-Ponce

Georgia DeKalb County Decatur Downtown Decatur West Ponce de Leon Avenue

245 W Ponce de Leon Ave Ste D, Decatur, GA 30030, USA

The Village Vets Decatur-Ponce Reviews

An average rating of ★4.5 from 248 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I had been going to Village Vets of Decatur for almost 15 years and I can't say enough positive things about them. They treated my dog like she were their own baby and always followed up to see how she was after a visit. They genuinely knew my dog and my dog loved going to the vet, which isn't normal. I would like to especially call out Dr. Bailey--she is the sweetest, most loving vet I've ever had and she made my baby's last days so comforting for both her and for me. She's amazing.
August 11 · Erik Kline
This is by far the worst experience I’ve ever had at a vet clinic. When I brought in my newly adopted dog for a thorough physical, it was everything but thorough. They threw away the fecal sample I brought in and failed to provide a prescription for heartworm medication. I then called to follow up on a prescription and they said they would have the vet take care of. It. It’s been 10 days and I just called back and they still don’t have it taken care of while my dog is overdue for his heartworm medication. I would certainly not recommend this location.
August 20 · Eric Gray
This is a great vet office. I am able to get appointments quickly. The facility is always clean, no odors at all. The wait time is not too long. The staff is very nice and accommodating. The veterinarians educate by explaining terminology, diagnosis, processes (body), and medical procedures in a way the layman can understand.My only issue is not receiving a return call from the vet when I leave a message or else this feedback would be 5⭐️. I have waited a week for the doctor to return my call because my fur baby is in pain l. The doctor has been in office and I have left 3 messages. I do not like calling repeatedly because it feels incessant.I am disappointed because I mentioned the pain on our last visit but the doctor did said he did not notice any pain during the exam. I wished I shown him where to make sure because the next day when I touched my baby’s face he screamed out in pain. He has been doing the same whenever I touched that particular area on his to clean it from discharged no matter how gentle I try to be.
March 31 · A Google User
UPDATE to response:I find it pretty disrespectful that Village Vets blamed miscommunication issues on me and my sister, when these issues were caused by the staffs' lack of communication and honesty. The quote that was "okayed" was a range, not an exact total. You all can see the continued deflective attitude in their response that I have recieved throughout this whole process.Shady, unprofessional practice. I was in for an appointment in January for my dog to get her bloodwork done in order to schedule a dental appointment in February, as my normal vet was full. The reason I came to Village Vets was because they advertised on their website a dental discount for the month of February (now taken down after misleading me and another customer). Besides the webpage, I was very clear with multiple staff members including a vet tech about how important the discount for a dental cleaning was. Before signing a quote, the vet tech assured me that discounts are applied on the day of service. Upon scheduling the appointment, the front desk staff member squeezed me in for February 28th -- all for the purpose of the DENTAL MONTH DISCOUNT.The day of picking up my dog, I was told by the manager and "higher ups" that they would not be honoring the discount, as the web page was old, "fake", and they don't offer discounts for dental month. You can only imagine my surprise and frusteration, especially now after being lied to and having my dog be under anesthesia in their care. This was all very stressful and emotionally taxing. I was met with a lot of excuses and I could tell that they were trying to save their necks, for a lack of better term. The only staff member I felt who validated my bad experience was Dr.Bailey. I confided in a trusted friend, and vet tech, about this whole thing and she was apalled.Miscommunication happens, sure. But I was VERY clear from the get go. The said higher up, Amber Burks, took almost 3 weeks to respond to my email (and I was given an incorrect email at first) just to say that she would not be honoring the discount. This company is a scam at best. They did not make any attempt to better or resolve the situation, but instead dismissed me. Oh well, they got their money, right? They are greedy and do not care about making things right whatsoever. Please stay away and spend your money at a reputable and HONEST practice.
March 20 · brianna rizzo
UPDATEMy guy has A full crush on Dr. Bailey! He is never let me open his mouth, or anyone else. In for a checkup to get his teeth cleaned. I was told he was a great boy, opened his mouth no problem, came in wagging his tail. So how can I not go there, when my guy has a crush on Dr. Bailey.UPDATE!!! I was in a car accident. Sofritos needs his meds for hypothyroid. I asked for them to ship. Maddie Paddleford is literally bringing them to me!!! Can we say BEYOND THE CALL of duty. Wow. I am in gratitude to her!! What an incredible gift!UPDATEI need to add that Dr Bailey is also extremely patient. It turned out that some of my Dudes blood work was off. We needed to get his thyroid into good working order before we could do his very needed dental work. I didn't get how his thyroid would interfere with his dental work. Turns out that a thyroid being off and anesthesia don't mix well. After that was explained to me, there was no way I was going to put my Dude at risk. He is also a senior so....not taking ANY chances.Dr Bailey was totally on top of communicating with me, about some medications and about not doing the dental work until his thyroid was in normal limits.Honestly I can not say express enough how Dr Bailey is outstanding. My guy trusts her which is a BIG deal and I trust her!!!!!! The staff has been on top of it too. I had fallen today and was out of it yet everyone was so so patient with me. There might be less expensive vets out there yet check there reviews. Would you trust your kid to be in the hands of a 2.5 rating?This place has a caring staff and great service. My Dude just adored Dr Bailey. He opened his mouth for her. You might be thinking no big deal, yet for Sofrito that was a HUGE deal. It was the,first time he has done that. He is a rescue and because of that as well as living in a place that scared him, that was a BIG BIG deal. Dr Bailey not only is a good vet her compassion came through so much Sofrito allowed her to look at his teeth. That meant he trusted her, a huge step for my dog. Sofrito is my everything so to have a place that understands that, a caring staff and an incredible vet how could I not give this place 5 stars. I would have given 10 of I had the opportunity . I will be making my appointments with Dr Bailey from now on.
March 31 · 1 Silver