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Brothers PetsVet Near MeNew YorkWarren CountyGlens Falls NorthVet in Ridge RoadVCA Adirondack Animal Hospital
VCA Adirondack Animal Hospital ico

VCA Adirondack Animal Hospital

462 Ridge Rd, Queensbury, NY 12804, USA

4.0
BUYER BEWARE! You'd better have a lot of money to go here. Hidden fees, surprise appointments/vaccinations. Have had my dogs groomed at VCA for quite a few years now. In the last year, that cost of the groomer vs. what I'm charged varies. No one at the front desk can explain the extra costs. Just state, "it's how the computer comes up with the total...nothing we can do." I was even charged a "hazard waste disposal charge" when the only thing that was done was my dog being washed. Hidden fees and really high costs all around. Additionally, I keep getting reminders that my dogs are due for their annual visit, yet they were there 5 months prior. When I inquire, they say that they suggest dogs come TWICE a year for preventative maintenance. Interesting how no one said that, nor have I read it anywhere. I just get a postcard with a notice. When I call, they say "it's just a suggestion". I've had much better success in Latham, Clifton Park and Glens Falls. When I asked for my dog's records, they told me they were electronic. I asked for them to print them and was told they couldn't do that, but could email them in the next few days. What the heck??? Again, buyer beware...and search elsewhere for better service. As a side note, Dawn, the groomer is terrific. Too bad where she works simply is not. - JH Bruce
VCA Adirondack Animal Hospital Overview Intro Photos Location Reviews

VCA Adirondack Animal Hospital Introduce

For pet owners in New York, particularly in the Queensbury area, choosing a veterinary care provider is a significant decision. VCA Adirondack Animal Hospital is one of several options available, part of a larger network of veterinary hospitals. This article aims to provide a factual overview of VCA Adirondack Animal Hospital, outlining its services, location, and key considerations based on publicly available information and client feedback, to help local New York pet owners make an informed choice for their beloved companions.

VCA Adirondack Animal Hospital, like other VCA (Veterinary Centers of America) facilities, is part of a large, nationwide network of animal hospitals. As such, they typically strive to adhere to established protocols and offer a range of standard veterinary services. Their stated mission often revolves around providing comprehensive pet care, from routine wellness to advanced diagnostics, aiming to address the needs of pets at various life stages. Being part of a larger corporate entity can sometimes mean access to a broader network of resources, training, and standardized care practices.

However, it's also important for potential clients to consider how this structure might impact their experience. Client testimonials suggest that experiences can vary, and direct communication regarding services and pricing is crucial. While VCA hospitals generally offer a wide array of services, understanding the specifics of what's included and how billing is handled is key for any pet owner. This overview will delve into these aspects to provide a more complete picture for New York locals.

New York State has a significant pet-owning population, with many households considering their animals integral family members. This widespread pet ownership creates a constant demand for diverse veterinary services, from routine check-ups and vaccinations to more specialized and emergency care. The American Veterinary Medical Association (AVMA) indicates that a substantial percentage of U.S. households own at least one pet. While specific numbers for Queensbury are not readily available, the general trend across New York is that pet owners are actively seeking accessible, reliable, and comprehensive veterinary care. The decision-making process for New York pet owners often involves weighing factors such as location, the range of services offered, the compassion of the staff, and, importantly, the transparency of pricing and communication. Therefore, understanding the nuances of a veterinary practice like VCA Adirondack Animal Hospital is particularly relevant for locals seeking quality care for their animal companions.

VCA Adirondack Animal Hospital is located at 462 Ridge Rd, Queensbury, NY 12804, USA. Queensbury is a town in Warren County, New York, situated conveniently near the city of Glens Falls. This location along Ridge Road suggests it is on a well-trafficked route, making it generally accessible for residents within Queensbury and from neighboring communities.

For pet owners in areas like Glens Falls, South Glens Falls, Hudson Falls, and Lake George, the hospital's Queensbury address means a relatively straightforward drive. Ample parking is typically available at facilities located on main roads outside of dense urban centers, which can ease the process of bringing a pet to the clinic. The provided phone number, (518) 793-6663, serves as the primary contact for inquiries, appointments, and general communication. It is important for clients to confirm specific operating hours, as these can vary. Understanding the clinic's accessibility in terms of both physical location and communication channels is a key factor for New York pet owners when selecting a veterinary provider.

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Services Offered:

  • Wellness Exams & Preventive Care: Including routine check-ups, tailored vaccination protocols for puppies, kittens, adult, and senior pets, and parasite prevention and control programs (fleas, ticks, heartworms).
  • Diagnostic Services: Comprehensive in-house laboratory capabilities for various blood tests (e.g., blood chemistry panels, complete blood counts), urinalysis, and fecal analysis. They also offer digital X-ray and ultrasound for internal imaging.
  • Veterinary Surgery: Performance of routine surgical procedures like spay/neuter, as well as soft tissue surgeries. They mention utilizing modern surgical techniques and pain management.
  • Dental Care: Comprehensive dental services, including routine cleanings, scaling (removing plaque), and potentially oral surgery and extractions.
  • Emergency and Critical Care: They offer intensive and critical care services for pets in need, indicating readiness for urgent situations.
  • Pet Grooming: Offering grooming services including bathing, cat grooming, dog grooming, nail trimming, and spa packages, as highlighted by client reviews.
  • Behavioral Counseling: Addressing common pet behavioral issues to improve quality of life for both pets and owners.
  • Allergies & Dermatology: Diagnosis and treatment for skin conditions and allergies.
  • In-House Pharmacy: A fully stocked pharmacy for convenient access to necessary medications and prescription diets.
  • Microchipping: Providing permanent identification for pets to aid in recovery if lost.
  • Online Pharmacy & Pet Products: Access to an online platform for ordering prescriptions, food, and other pet supplies.
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Features / Highlights:

  • Comprehensive Range of Services: VCA Adirondack Animal Hospital offers a wide array of veterinary services, from general wellness and preventive care to advanced diagnostics, surgery, and even grooming, aiming to be a one-stop-shop for many pet health needs.
  • Grooming Services Available: The presence of grooming services, and a "terrific" groomer named Dawn, is a notable feature, providing convenience for pet owners to combine grooming with veterinary visits.
  • Access to Network Resources: As part of the VCA network, they likely have access to a broader range of resources, continuing education, and standardized protocols which can contribute to certain aspects of care.
  • Emphasis on Early Detection: Their website mentions the importance of early detection in treating pets, suggesting a focus on proactive and preventive health strategies.
  • Online Client Portal/App (myVCA): VCA often provides digital tools like the myVCA app for clients to access live chat with veterinary professionals, refill prescriptions, track vaccine status, and book appointments, enhancing convenience.

It is important to note that while the provided information and VCA's general corporate descriptions highlight a comprehensive service offering, some client reviews point to specific areas of concern. These include:

  • Perceived High Costs & Hidden Fees: Multiple reviews mention high costs, "hidden fees," and unexpected charges (e.g., "hazard waste disposal charge" for a dog wash). This suggests a need for clients to inquire thoroughly about all potential costs upfront.
  • Communication Issues Regarding Services & Appointments: Clients report not being fully informed about optional or paid services (like feces samples) or about booster appointments they did not make. There are also mentions of unclear communication regarding recommended annual visits (once vs. twice a year).
  • Record Access Challenges: One review indicated difficulty in obtaining electronic records in print, and a delay in receiving them via email.
  • Customer Service Concerns: While Dawn the groomer is praised, some reviews express frustration with front desk staff's inability to explain charges and a general perception of insensitivity or dishonesty regarding billing and appointments.
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Contact Information:

Address: 462 Ridge Rd, Queensbury, NY 12804, USA

Phone: (518) 793-6663

Mobile Phone: +1 518-793-6663

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Conclusion: Why this place is suitable for locals

For New York locals in Queensbury and the surrounding areas, VCA Adirondack Animal Hospital offers a wide array of veterinary services, making it a comprehensive option for many pet care needs. Its convenient location on Ridge Road provides accessibility, and the range of services, from routine wellness and diagnostics to surgical capabilities and grooming, means that many aspects of your pet's health can potentially be managed in one location. The availability of online tools and apps can also add a layer of modern convenience for busy pet owners.

However, based on client feedback, it is advisable for New York pet owners considering VCA Adirondack Animal Hospital to engage in proactive and thorough communication regarding services and pricing. Asking for detailed cost estimates, confirming the necessity and optionality of tests, and clarifying appointment types can help manage expectations. While the hospital aims to provide comprehensive care as part of the VCA network, an informed approach by pet owners regarding financial transparency and communication practices will be key to a positive experience.

VCA Adirondack Animal Hospital Photos

VCA Adirondack Animal Hospital Picture 1VCA Adirondack Animal Hospital Picture 2VCA Adirondack Animal Hospital Picture 3VCA Adirondack Animal Hospital Picture 4VCA Adirondack Animal Hospital Picture 5VCA Adirondack Animal Hospital Picture 6VCA Adirondack Animal Hospital Picture 7VCA Adirondack Animal Hospital Picture 8VCA Adirondack Animal Hospital Picture 9VCA Adirondack Animal Hospital Picture 10

VCA Adirondack Animal Hospital Location

VCA Adirondack Animal Hospital

462 Ridge Rd, Queensbury, NY 12804, USA

VCA Adirondack Animal Hospital Reviews

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