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Brothers PetsVet Near MeMichiganKalamazoo CountyKalamazooVet in Parkview AvenueVCA Oshtemo Animal Hospital
VCA Oshtemo Animal Hospital ico

VCA Oshtemo Animal Hospital

Veterinarian, Animal hospital ★4.0

6303 Parkview Ave, Kalamazoo, MI 49009, USA

4.0
I would give 0 if possible. They hurt my fur baby, & didnt seem to care.My cat went in for an pre operation ultrasound for a major abdominal surgery. This is not our first time getting ultrasounds for our cats, but first time here. They cut 5 out of the 6 nipples my cat has and 3 of them were worse than the other two. I understand that it can happen at times unfortunately with the clippers. However, there was no need for her to be cut that close in the first place. Secondarily, they did NOT even communicate to me upon pick up my cat had open wounds on her abdomen less then 2 weeks from her surgery. They did not dress the wounds, no pain meds, nothing. I found out at home and had to call them. I was met with dismissiveness and lack of care. I ended up having to go to an ER as it was only thing open to have her cuts addressed since my cat was not moving or eating due to pain. The ER also gave us antibiotics to avoid infection since she is about to have a big cut in that region, which this VCA knew about. None of these things this VCA did and they did NOT even care. The ER sent records over as standard procedure, and we got a call from the practice manager with the same attitude. We had to spend $300 more dollars at ER for them to fix this VCA's mistake and now my kitty has to deal with this and meds (which no pet likes taking) leading up to a big and stressful surgery.Additional context:The practice manager and vet said sorry, but followed it up with excuses and nonchalant attitude. They did not put anything on her wounds at the office but told us to do neosporin and find something to cover them, which they should've done. We did but the wounds kept reopening. They compared her wounds to paper cuts which the ER people made a face at and said "maybe really nasty paper cuts". They claimed the cuts weren't actively bleeding, which isn't true as there was smeared blood as seen in photos. We spent a lot of money on an ultrasound that resulted in wound care when an ultrasound should never result in that happening. Their whole attitude was "sorry, but..". Inexcusable behavior & unfortunately the photos do not do it justice. - Victoria Rose
VCA Oshtemo Animal Hospital Overview Intro Services Detail Photos Location Reviews

VCA Oshtemo Animal Hospital Introduce

For pet owners in Kalamazoo and throughout Southwest Michigan, finding a veterinary practice that offers comprehensive care with a compassionate touch is a top priority. VCA Oshtemo Animal Hospital stands out as a full-service animal hospital and a dedicated partner in your pet's health. They offer a wide range of services, from routine wellness and preventative care to advanced surgical procedures and urgent care. The hospital’s philosophy is to provide world-class medicine with a hometown feel, fostering long-term relationships with both pets and their owners.

The experience at VCA Oshtemo Animal Hospital is shaped by the expertise of their veterinary team and their commitment to compassionate care. As a part of the VCA network, they have access to a vast knowledge base and extensive resources, which allows them to stay at the forefront of veterinary medicine. This means they can provide a high level of care for a variety of conditions, from common illnesses to complex medical issues.

Reviews from real customers offer a complex picture of the hospital's service. One client, who has been to "every vet in town," praises the team as "family" and highlights Dr. Scherger as a favorite, noting, "You can not go wrong here. Any DVM here is probably better than who you're relying on for your pet's health and comfort now." This testimonial speaks to the deep trust and peace of mind the practice can provide. Conversely, another client shared a very negative experience involving a cat's ultrasound, citing a lack of communication and what they perceived as a dismissive attitude from staff. This instance highlights that even with the best intentions and a wide range of services, individual experiences can vary and communication is key.


Location and Accessibility

VCA Oshtemo Animal Hospital is located at 6303 Parkview Ave, Kalamazoo, MI 49009, USA. Its location in a central part of Kalamazoo makes it easily accessible for residents of Kalamazoo, Portage, Mattawan, and the surrounding communities.

The hospital is committed to making its services accessible to everyone. It offers a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features ensure that pet owners with mobility challenges can bring their companions in for care with ease. To ensure that each pet receives the proper attention, appointments are highly recommended. The staff works to accommodate walk-ins, but scheduling in advance helps to minimize wait times and allows the team to prepare for your pet's specific needs.


Services Offered

VCA Oshtemo Animal Hospital provides a comprehensive suite of veterinary medical services, addressing a pet's health needs from puppyhood or kittenhood through their senior years.

  • Preventative Care: This includes routine wellness exams, vaccinations, heartworm prevention, and flea & tick prevention. They also offer wellness packages for different life stages to simplify care and manage costs.
  • Advanced Diagnostics and Imaging: The hospital is equipped with an in-house laboratory for blood work and other tests, as well as advanced imaging technology like digital radiology and abdominal ultrasound to quickly and accurately diagnose conditions. They can also perform DNA breed testing.
  • Dental Health: They offer extensive dental services, including dental exams, cleanings, and digital dental radiographs to maintain your pet's oral health, which is critical to their overall well-being.
  • Surgical Services: A wide range of surgical procedures are performed, from routine surgeries like spays and neuters to more complex soft tissue and general surgeries, all performed in a dedicated in-house surgical suite. They also utilize advanced techniques like laser surgery.
  • Pain Management and Specialized Care: The team provides comprehensive pain management, arthritis & joint support, and cold laser therapy. They also offer specialty care for conditions like diabetes, urinary issues, and skin care.
  • Urgent and Emergency Services: For non-life-threatening urgent issues, the hospital offers urgent care services to get your pet the attention they need quickly. They also have an isolation ward for infectious patients.
  • Behavioral and End-of-Life Support: The hospital offers behavior support and compassionate euthanasia services, recognizing the emotional and behavioral aspects of pet ownership.

Features / Highlights

What makes VCA Oshtemo Animal Hospital a premier choice for pet owners in Michigan?

  • Comprehensive Medical Services: The hospital is equipped with a broad range of services, allowing pet owners to address most of their pet's health needs in one location, from basic preventative care to advanced surgical and diagnostic procedures.
  • Advanced Technology: The availability of in-house diagnostic tools like digital radiology, ultrasound, and an in-house laboratory ensures fast and accurate diagnoses, which is critical in both routine and urgent situations.
  • Experienced and Dedicated Team: The hospital prides itself on a team of highly trained veterinarians and support staff who are committed to patient health and compassionate care, as highlighted by many positive reviews.
  • Network of Resources: As part of the VCA family, the hospital has access to a national network of medical expertise, and can provide referrals to specialty hospitals if a pet requires more advanced care than they can provide.
  • Client Communication and Convenience: The hospital offers pharmacy services with prescription refills and wellness plans to make managing a pet's health care more streamlined.

Contact Information

To schedule an appointment or to learn more about the services offered, you can contact VCA Oshtemo Animal Hospital at the following:

Address: 6303 Parkview Ave, Kalamazoo, MI 49009, USA

Phone: (269) 375-9555

Appointments are recommended to ensure timely service, but in the case of a pet health concern, it is always best to call and speak with a staff member to determine the best course of action.


What is Worth Choosing

For residents of Kalamazoo and the greater Michigan region, choosing VCA Oshtemo Animal Hospital is a decision to invest in a comprehensive and experienced veterinary partner. While the reviews present a mixed view, they also highlight a crucial reality in veterinary care: the quality of the experience can be highly personal and depends on a variety of factors. The very positive reviews, which praise the caring and professional nature of the staff, and the long-standing relationships they build with clients, suggest a strong and positive culture within the practice.

The hospital's ability to offer advanced care, from diagnostic ultrasound to laser surgery and urgent care, provides a level of security for pet owners. They are equipped to handle a wide range of situations, which can provide immense peace of mind. The transparent pricing and the option for wellness packages also help pet owners budget for their animal's health needs effectively.

Ultimately, for a pet owner seeking a dedicated, knowledgeable, and technologically advanced animal hospital in the Kalamazoo area, VCA Oshtemo Animal Hospital is a compelling choice. Their commitment to treating pets as family, combined with their extensive medical capabilities, makes them a valuable resource for maintaining your pet’s health and happiness.

VCA Oshtemo Animal Hospital Services

  • Veterinarian

  • Abdominal Ultrasound
  • Arthritis & Pain
  • Behavior Support
  • Bone & Joint Support
  • Canine Respiratory Illness
  • Cold Laser Therapy
  • Compassionate Care
  • DNA Breed Testing
  • Dental Care
  • Dental Radiographs
  • Dentistry
  • Diabetes Care
  • Diets Supplements
  • Digital Radiology
  • EKG
  • Ear Care
  • Euthanasia
  • Eye Care
  • Flea & Tick Prevention For Cats & Dogs
  • Full Diagnostics
  • General Surgery
  • Health Exams
  • Heartworm Prevention For Dogs And Cats
  • Immunizations
  • In-house Laboratory
  • In-house Pharmacy
  • In-house Surgical Suite
  • Isolation Ward
  • Laser Surgery
  • Management Consulting
  • Medication Medication
  • Oxygen Therapy
  • Pain Management
  • Pain Medication
  • Pet Health Care
  • Pharmacy Services
  • Prescription Refills
  • Prevention Treatment
  • Primary Care
  • Routine Surgeries
  • Skin Care
  • Soft Tissue Surgery
  • Spays and Neuters
  • Specialty Care
  • Therapeutic Diets
  • Ultrasound
  • Urgent Care
  • Urinary Care
  • Vaccinations
  • Veterinary Medical Services
  • Wellness Exams
  • Wellness Packages
  • Wellness Testing
  • Wound Care

VCA Oshtemo Animal Hospital Details

  • Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Amenities

  • Toilet
  • Planning

  • Appointments recommended

VCA Oshtemo Animal Hospital Photos

VCA Oshtemo Animal Hospital Picture 1VCA Oshtemo Animal Hospital Picture 2VCA Oshtemo Animal Hospital Picture 3VCA Oshtemo Animal Hospital Picture 4VCA Oshtemo Animal Hospital Picture 5VCA Oshtemo Animal Hospital Picture 6VCA Oshtemo Animal Hospital Picture 7VCA Oshtemo Animal Hospital Picture 8VCA Oshtemo Animal Hospital Picture 9VCA Oshtemo Animal Hospital Picture 10

VCA Oshtemo Animal Hospital Location

VCA Oshtemo Animal Hospital

6303 Parkview Ave, Kalamazoo, MI 49009, USA

VCA Oshtemo Animal Hospital Reviews

An average rating of ★4.5 from 161 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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