Paws on Chicon Introduce
For pet parents across the great state of Texas, especially those residing in and around Austin, finding a pet store that truly understands and caters to the well-being of their beloved companions is a treasure. In Austin, Paws on Chicon has built a reputation as a compassionate and comprehensive resource for pet owners, offering not just products, but personalized advice and a genuinely caring atmosphere. This isn't just a place to pick up pet food; it's a community hub where the health and happiness of your furry family member are genuinely prioritized.
As Texans, we value businesses that go the extra mile, and Paws on Chicon consistently delivers on that front. From helping you navigate dietary needs to providing fun and healthy treats, they strive to make pet care an enjoyable and informed experience. Their dedication to healthy options, coupled with a welcoming environment and engaging features like a photo op wall and doggy froyo, makes them a standout choice for local users seeking the best for their pets in the Lone Star State.
Paws on Chicon boasts a convenient location in Austin, Texas, making it easily accessible for a wide range of local pet parents. You'll find their welcoming store at:
7601 S Congress Ave #370, Austin, TX 78745, USA
This South Congress Avenue address places the store in a bustling part of Austin, offering excellent accessibility from various neighborhoods, particularly for those in South Austin and surrounding areas. Being situated in a commercial complex, there is typically ample parking available, which is a significant advantage when you're bringing your pet along or stocking up on larger items. The ease of reaching this location ensures that whether you're making a quick stop for a treat or spending time consulting with staff about pet nutrition, your visit can be convenient and stress-free. Paws on Chicon also has another location on Chicon Street, but this South Congress location extends their reach and convenience for more Austin residents.
Paws on Chicon focuses on providing a holistic approach to pet wellness, offering a range of carefully curated products and services that emphasize health and customer education. Here’s a detailed look at what you can expect:
Premium Pet Foods: They offer a wide selection of "premium, wholesome dog and cat food," including dry, canned, raw, freeze-dried, and dehydrated options. The staff, often led by or trained by Certified Pet Nutritionists, is highly knowledgeable and takes time to help customers find the "right option" for their pet's specific dietary needs and sensitivities, as highlighted by a customer whose dog was having "tummy troubles." They carry a diverse array of brands, including popular ones like Acana, Orijen, Primal, Nulo, Fromm, Earthborn Holistic, FirstMate, and more, catering to various dietary requirements (grain-in, grain-free, limited ingredient, single protein) and life stages.
Self-Serve Dog Wash Stations: Paws on Chicon provides convenient and private self-service dog wash stations. These stations are equipped with elevated tubs (with stairs for large dogs), professional washing systems dispensing premium shampoos (hypoallergenic, de-shedding, recovery) and conditioners, fresh towels, high-powered dryers, and noise-reducing headbands. The best part? No cleanup is required from the pet parent, making bath time a breeze.
Healthy Treats and Supplements: Beyond main meals, they offer a wide variety of healthy treats, including a highly popular "doggy fro-yo" that is often mentioned by customers as an "awesome treat, especially for summer." They also stock various supplements for skin & coat, joint support, digestion, calming, and dental health, such as Omega-3 oils, probiotics, and joint supplements.
Pet Specialty Items and Accessories: Customers can find unique pet specialty items, including quality pet toys, collars, leashes, beds, crates, carriers, and grooming tools. The focus is on quality and items that contribute to a pet's overall well-being.
Loyalty Rewards Program: Paws on Chicon offers a "loyalty rewards program that's free to join!" This program allows customers to earn rewards on frequent purchases, often leading to free bags of food from participating brands after a certain number of purchases. They also have special "Welcome Home Bundles" for new adoptive pet parents.
Local Delivery: For added convenience, Paws on Chicon offers local delivery services for online orders over a certain amount, ensuring that pet supplies can be delivered directly to your doorstep within their service area.
What truly makes Paws on Chicon a beloved establishment for pet owners in Austin? It's their unique blend of practical services, high-quality products, and a deeply caring approach that sets them apart. Here are some key features and highlights:
Super Friendly and Helpful Staff: Consistently praised by customers, the staff at Paws on Chicon is described as "super friendly," "super nice," and incredibly "helpful." They are genuinely passionate about pets and "really care about pets and want to help," as evidenced by an employee who took significant time to assist a customer with finding new food for a dog with "tummy troubles." This level of personal attention and expertise makes a huge difference.
Expert Nutrition Advice: The store prides itself on being "Austin's Local, Independent Pet Specialists," with staff trained by a Certified Pet Nutritionist. This ensures that customers receive knowledgeable and "low-pressure guidance" when making critical decisions about their pet's diet.
"Awesome" Doggy Fro-Yo: A hugely popular treat, the doggy fro-yo is a delightful feature that makes visits fun for pets, especially during the summer. It's not just a treat; it's an experience that adds joy to the shopping trip.
Adorable Photo Op Wall: The presence of an "adorable photo op wall" encourages engagement and creates memorable moments for customers and their pets, fostering a sense of community and fun.
Clean and Well-Equipped Self-Wash: The self-serve dog wash stations are highly functional and convenient, providing everything needed for a stress-free bath, and eliminating the post-bath mess at home.
Community Involvement: Paws on Chicon is deeply rooted in the Austin community, often partnering with local businesses and charities, and providing support for pet adoptions and rescue organizations. They also host engaging events like their annual Dog & Cat Drag Show for charity.
Loyalty Program Benefits: A free-to-join loyalty program provides tangible benefits to regular customers, offering rewards and free products, which adds significant value for local shoppers.
Ready to experience the exceptional care and offerings at Paws on Chicon in Austin? Here’s how you can get in touch with their dedicated team:
Address: 7601 S Congress Ave #370, Austin, TX 78745, USA
Phone: (512) 906-0013
Mobile Phone: +1 512-906-0013
Feel free to call them during business hours to inquire about specific products, dog wash availability, or to get expert advice on your pet's needs. Their friendly staff is always ready to assist you in providing the best for your beloved companions.
For pet parents across the Texas region, particularly those living in Austin, Paws on Chicon on S Congress Ave is an ideal and highly suitable destination for their pet care needs. Its unique blend of expert knowledge, high-quality products, and exceptional customer service creates an experience that truly resonates with the local community. The staff's genuine passion for animals and their willingness to go "above and beyond" to help customers with specific challenges, like finding the right food for "tummy troubles," makes them a trusted and invaluable resource.
Beyond the personalized advice, the practical amenities like the "awesome" self-serve dog wash stations and the enticing "doggy fro-yo" for a summer treat add significant convenience and fun to the pet care routine. The free loyalty rewards program further sweetens the deal for regular customers, ensuring that investing in their pets' health is both rewarding and economical. Paws on Chicon isn't just a store; it’s a place where Texans can feel confident they are getting the best for their "furry baby," supported by a team that "really cares about pets and wants to help." It's a local business that truly understands and contributes to the vibrant pet-loving community of Austin.
Paws on Chicon Photos








Paws on Chicon Location
Paws on Chicon
7601 S Congress Ave #370, Austin, TX 78745, USA
Paws on Chicon Reviews
We love coming here! They have an adorable photo op wall, super friendly staff, and a wide variety of healthy treats and foods for your furry baby. Plus they have a loyalty rewards program that's free to join!
Jul 02, 2025 · Briahna DeAndaI just recently found Paws on Chicon and am so happy! All the staff are super nice and helpful. After buying a new 30lb bag of my dog’s then-current food, he was having some tummy troubles. I went back to see about a new food and one of the employees (sorry I didn’t get your name!) took so much time to help me find the right option :) I highly recommend checking them out for any dog/cat needs!! You can tell everyone here really cares about pets and wants to help.PS, the froyo is an awesome treat, especially as for summer!
May 15, 2025 · Jordan KrisemanI just recently found Paws on Chicon and am so happy! All the staff are super nice and helpful. After buying a new 30lb bag of my dog’s then-current food, he was having some tummy troubles. I went back to see about a new food and one of the employees (sorry I didn’t get your name!) took so much time to help me find the right option :) I highly recommend checking them out for any dog/cat needs!! You can tell everyone here really cares about pets and wants to help.PS, the froyo is an awesome treat, especially as for summer!
May 15, 2025 · Jordan KrisemanWe had a wonderful experience with picking up our complimentary adoption cat package. It was our first time going to this store, but definitely won’t be our last. I love the quality selections and feel like they pride themselves on trying to keep our fur babies healthy! Our new kitten is obsessed with the fussie cat dry food and snacks and we honestly wouldn’t have purchased it since we had no prior knowledge of the brand. I can’t thank you guys enough for your knowledge and expertise and we’ll definitely be back to restock ❤️
Jan 26, 2025 · SHANNA RICHARDSWe had a wonderful experience with picking up our complimentary adoption cat package. It was our first time going to this store, but definitely won’t be our last. I love the quality selections and feel like they pride themselves on trying to keep our fur babies healthy! Our new kitten is obsessed with the fussie cat dry food and snacks and we honestly wouldn’t have purchased it since we had no prior knowledge of the brand. I can’t thank you guys enough for your knowledge and expertise and we’ll definitely be back to restock ❤️
Jan 26, 2025 · SHANNA RICHARDSI would give more stars if I could. The staff is friendly and helpful. Our senior kitty is on a very specific diet that we have started ordering through Paws on Chicon. The Owner really does go above and beyond to make sure we are able to keep his food in stock. It is much appreciated. We even received a thank you card after our first purchase. Really love those personal touches and supporting small businesses that care.
Mar 12, 2025 · Jessica Cowart ParsonsI would give more stars if I could. The staff is friendly and helpful. Our senior kitty is on a very specific diet that we have started ordering through Paws on Chicon. The Owner really does go above and beyond to make sure we are able to keep his food in stock. It is much appreciated. We even received a thank you card after our first purchase. Really love those personal touches and supporting small businesses that care.
Mar 12, 2025 · Jessica Cowart ParsonsWent here today for our Borders 11th birthday and couldn’t had been happier. The staff there: friendly, knowledgeable, & happy to be there! You’ve made a return customer here, thank you!
May 15, 2025 · Alexander ReyesWent here today for our Borders 11th birthday and couldn’t had been happier. The staff there: friendly, knowledgeable, & happy to be there! You’ve made a return customer here, thank you!
May 15, 2025 · Alexander Reyes
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