Pet City Pet Shops - Chapel Hills Mall, Colorado Introduce
Welcome to Pet City Pet Shops at Chapel Hills Mall, a long-standing and cherished part of the Colorado Springs community. For over four decades, Pet City has been a destination for Colorado families seeking to welcome a new furry member into their homes. Unlike some pet stores, Pet City specializes in connecting individuals and families with puppies, fostering lifelong bonds through responsible selection and dedicated care.
What truly sets Pet City apart, as echoed by numerous heartfelt testimonials, is the profound impact they have on their customers' lives. Many Colorado locals share stories of finding their "absolute light of my life" and "new best friend" within their walls. Their commitment to the health and well-being of their puppies is consistently highlighted, with customers reporting no major health issues even years after their purchase. The highly knowledgeable staff, like William mentioned in a review, go above and beyond to provide "professional guidance" in selecting a dog that perfectly fits each family's unique lifestyle. At Pet City, it's not just about a transaction; it's about making a joyful, lasting connection between a loving family and a healthy, happy puppy.
Pet City Pet Shops is conveniently located inside the Chapel Hills Mall at 1710 Briargate Blvd, Colorado Springs, CO 80920, USA. This prime location within one of Colorado Springs' major shopping centers offers exceptional accessibility for residents across the city and surrounding areas. Briargate Boulevard is a well-known and easily navigable thoroughfare, making your visit straightforward whether you're coming from the northern, central, or eastern parts of Colorado Springs.
Being situated within Chapel Hills Mall means there is ample parking available, contributing to a stress-free and convenient shopping experience. You can easily combine a visit to Pet City with other errands or a family outing at the mall. The accessible location allows Colorado locals to readily visit the puppies, explore pet supplies, and engage with the knowledgeable staff at their leisure, making Pet City a truly local and integral part of the community's pet care resources.
Pet City Pet Shops offers a specialized range of services primarily focused on connecting families with puppies, alongside providing essential supplies for new pet parents.
Puppies for Sale: Their core service involves offering a variety of puppies for sale, including both purebreds and mixed breeds. They reportedly carry a wide range from toy breeds to giant breeds, with examples like Poodles, Corgis, American Eskimos, Aussie Doodles, Bichon/Poo, Boston Terriers, Cavaliers, Chihuahuas, French Bulldogs, Great Danes, Havanese/Shih Tzus, Italian Greyhounds, Maltese, Mini Bernadoodles, Pomskys, Pugs, Shih Tzus, and Yorkshire Terriers.
Canine-Certified for Health and Quality: Pet City emphasizes that their puppies are "canine-certified for health and quality." They state that experienced veterinarians carefully screen each puppy before they arrive at the store, and once there, puppies are vaccinated, dewormed, and re-examined. They provide shot records at the time of purchase.
Health Guarantee: Pet City offers a "incredible health guarantee" that reportedly goes "way beyond what the law requires," standing behind every puppy they sell. This commitment to long-term health is a significant reassurance for new owners.
Microchipping: All puppies sold at Pet City in Colorado Springs are micro-chipped before purchase, with registration details explained and made available to new owners, providing an important safety measure for pets.
Expert Puppy Counseling: Staff members, referred to as "Pet Counselors," provide professional guidance to help families choose a puppy that best matches their lifestyle and family dynamics. They are knowledgeable about different breeds and their characteristics.
Initial Pet Supplies: Pet City stocks everything new pet parents need to get started, including supplies for keeping pets "safe, comfy, and well-fed," as well as toys and other essentials for "happy and healthy pets." They carry premium dog food products like NutriSource, Eukanuba, and Iams, along with dog clothing and quality dog supplies for all sizes.
Free Vet Visit: Some customers mention receiving a "free vet visit" with their puppy purchase, indicating a commitment to ensuring the puppy's health post-purchase.
Pet City Pet Shops at Chapel Hills Mall boasts several remarkable features and highlights that consistently earn it high praise from Colorado locals:
Long-Standing Reputation: With "over four decades" of experience, Pet City has built a reputation as one of Colorado's best pet shops, indicating deep roots and trustworthiness within the community.
Healthy and Well-Socialized Puppies: Numerous testimonials emphasize the excellent health of puppies acquired from Pet City, with many reporting "no major health issues" even years later. This is supported by their rigorous health screening protocols and a focus on early socialization.
Knowledgeable and Caring Staff: Employees like William are highlighted for providing "professional guidance" and being "great with the animals and with us." Staff are described as friendly, helpful, and genuinely caring for the animals, going out of their way to ensure customers find the "right type of dog."
Wide Variety of Breeds: Pet City offers a diverse selection of puppies, from toy to giant breeds, and both purebreds and mixed breeds, allowing customers to find a specific companion that fits their preferences and lifestyle.
Comprehensive Health Assurance: The combination of pre-screening by veterinarians, up-to-date vaccinations, microchipping, and an "incredible health guarantee" provides significant peace of mind for new puppy owners.
Exceptional Customer Experience: Customers consistently express immense satisfaction, describing their purchases as "the absolute light of my life" and being "so happy with our choice," indicating a focus on creating joyful and lasting connections.
Clean and Well-Maintained Environment: Reviews mention the store is "clean" and the "cages are small, but so are the puppies," implying that despite the mall setting, attention is paid to the puppies' immediate environment and their quick rehoming.
For Colorado residents eager to visit Pet City Pet Shops at Chapel Hills Mall, or to inquire about available puppies and services, here's how to connect:
Address: 1710 Briargate Blvd, Colorado Springs, CO 80920, USA
Phone: (719) 417-2518
It is recommended to call ahead for specific puppy availability, to inquire about particular breeds, or to speak with a Pet Counselor about finding the perfect match for your family. Current mall hours (Mon-Sat: 11am-8pm, Sun: 11am-6pm) should also be considered for visits.
For residents of Colorado Springs and throughout the broader Colorado region, Pet City Pet Shops at Chapel Hills Mall presents itself as an exceptionally suitable and highly recommended destination for finding a new canine family member and acquiring essential pet supplies. The multitude of glowing testimonials from long-term customers, some spanning nearly a decade, underscores the profound and positive impact this local business has had on countless lives.
One of the most compelling reasons for Colorado locals to choose Pet City is their demonstrated commitment to the health and well-being of their puppies. The consistent reports of dogs experiencing "no major health issues" years after purchase, combined with Pet City's clear health screening protocols, vaccinations, microchipping, and a robust "health guarantee," provide crucial peace of mind that is invaluable to prospective pet owners. In a world where pet origins can sometimes be uncertain, Pet City's transparency and proactive health measures offer a reliable and trustworthy path to puppy ownership.
Furthermore, the personalized guidance offered by their "professional" and "amazing" staff, like William, is a significant asset. For families, especially those new to pet ownership or unsure about which breed best suits their lifestyle, having knowledgeable counselors who genuinely care about the right fit makes the adoption process smoother and more successful. This focus on making a "connection" rather than just a sale creates a supportive environment for new pet parents.
Finally, supporting a local Colorado Springs business with a decades-long history like Pet City contributes directly to the community's economic vitality and pet-friendly culture. It ensures that a dedicated, accessible, and reputable resource for puppies and initial pet supplies remains available right in their backyard. For any Colorado family ready to welcome a healthy, happy, and intelligent "best friend" into their home, Pet City Pet Shops at Chapel Hills Mall stands as a proven and highly recommended choice.
Pet City Pet Shops - Chapel Hills Mall, Colorado Photos










Pet City Pet Shops - Chapel Hills Mall, Colorado Location
Pet City Pet Shops - Chapel Hills Mall, Colorado
1710 Briargate Blvd, Colorado Springs, CO 80920, USA
Pet City Pet Shops - Chapel Hills Mall, Colorado Reviews
9 years ago, I came across this store as a teenager in the mall and dragged my mom inside. Instantly connected with a handsome poodle puppy & convinced my parents to let me get him. Major has been the absolute light of my life & I am so thankful to Pet City for connecting me to him. Almost a decade in and he has had no major health issues and he is definitely the smartest dog I’ve ever known. 10/10 recommend getting your new best friend at Pet City
Jun 03, 2025 · Melissa SmolinWilliam was amazing! We were not looking to buy a corgi but he gave us professional guidance on a dog that would fit well with out family and we instantly fell in love. He was great with the animals and with us as well. So happy with our choice
Mar 31, 2025 · Hailey O'NeillFrom the moment I walked in, William was friendly, knowledgeable, and genuinely excited to help me find the perfect dog. He took the time to answer all my questions—everything from the cotton poodle’s temperament and grooming needs to what kind of food and toys would be best. I never felt rushed or pressured, just supported.What really stood out was how much William truly cared about matching me with the right pet. He made sure I got to spend time bonding with the puppy before making a decision, and walked me through all the supplies I’d need to give my new dog the best start in its new home.Thanks to William, I left Pet City with confidence—and a happy, healthy cotton poodle I absolutely adore. The experience was smooth, stress-free, and honestly, kind of magical. I couldn’t have asked for better service.Thank you, William—you made a dream come true!
Jun 15, 2025 · Shaquita SmithJace was super friendly and knowledgeable and helped my daughter and I walk thru our first puppy experience. I never ever liked or approved of puppy mill places and have been genuinely surprised that I was able to assess the new puppy’s breeder profile for quality and health before considering adopting. Thanks Jace!!!!
May 30, 2025 · caroline hancockSandra, Ayla, and Jesus were amazing in our experience getting our new furever bud. We came in for a play date and then three play dates later we couldn’t leave without him. Come give some puppies some playtime, and possibly a new home.
Jan 15, 2025 · James Vanlaar
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