Pet Supermarket Introduce
Hello, North Carolina pet parents! Finding a reliable and welcoming place to gather all the essentials for our beloved animal companions is always a top priority. For those in Concord, Kannapolis, and the surrounding areas, Pet Supermarket at George W. Liles Pkwy has established itself as a true community favorite. This isn't just another store; it's a vibrant hub where pet owners can find a vast selection of products, convenient services, and, most importantly, incredibly helpful and knowledgeable staff dedicated to the well-being of your furry, scaly, or feathered family members.
Pet Supermarket prides itself on being a comprehensive resource for a wide array of pets. Whether you're stocking up on premium food for your canine companion, seeking specific supplies for your feline friend, or exploring options for small animals, reptiles, or fish, they aim to have what you need. What consistently sets this particular location apart, as highlighted by loyal customers, is the exceptional team. Individuals like Sara (or Sarah, as she's fondly remembered) and Sky exemplify the store's commitment to outstanding customer service, offering personalized advice, extensive product knowledge, and a genuine passion for helping both pets and their owners. For North Carolina locals, this translates to a stress-free and informative shopping experience, making pet care a more enjoyable journey.
---Pet Supermarket is conveniently located at 354 George W Liles Pkwy Unit 110, Concord, NC 28027, USA. This accessible address places it strategically within the bustling Concord and Kannapolis region, making it an easy destination for pet owners from various parts of the area. George W. Liles Parkway is a well-trafficked route, ensuring smooth navigation to the store.
As part of a commercial plaza, Pet Supermarket benefits from ample parking, which is a significant advantage when you're loading up on pet food bags or wrangling a wet dog from the wash station. The store maintains extensive operating hours, generally open seven days a week, providing flexibility for busy North Carolina residents to visit at their convenience. This combination of a central location and accessible hours solidifies Pet Supermarket's role as a staple pet care provider in the local community.
---- Extensive Pet Supplies: Pet Supermarket offers a vast selection of food, treats, toys, and accessories for a wide range of pets, including dogs, cats, small animals (hamsters, guinea pigs, rabbits, ferrets), reptiles (turtles, bearded dragons), and birds.
- Self-Serve Dog Wash Station: A highly praised service, the self-serve dog wash provides everything needed for a convenient and mess-free bathing experience. This includes shampoos, conditioners, towels, waterproof collars, aprons, and air dryers. No appointment is necessary, and the store handles the cleanup.
- Live Animals: This location typically stocks a variety of live animals, including small animals, fish (such as Bettas, Danios, and Glofish), reptiles, and birds. Their selection is known to rotate, offering new discoveries with each visit.
- Knowledgeable Staff Assistance: The store prides itself on having friendly, knowledgeable team members who are eager to assist customers with product choices, pet care information, and general guidance.
- Informational Resources: Staff are prepared to provide informational sheets and detailed advice on pet care, covering topics from habitat setup to dietary needs.
- Pet Bakery Items: For a special treat, the store may offer a selection of bakery items designed specifically for pets.
- Curbside Pickup and Delivery: For added convenience, customers can often place orders online for curbside pickup or home delivery (terms and minimums may apply).
- Preventative Veterinary Clinics: Pet Supermarket often hosts visiting pet care clinics, such as VIP Petcare, offering low-cost preventative veterinary services like vaccinations and routine exams on specific dates and times.
- Exceptional Staff Knowledge and Friendliness: The standout feature, as consistently highlighted by customers, is the staff. Individuals like Sara/Sarah and Sky are commended for being "incredible," "super helpful," "friendly," "knowledgeable," and "very knowledgeable." They take the time to assist customers thoroughly, educating them about products and pet care.
- Convenient Self-Serve Dog Wash: The dog wash station is a major draw, celebrated for its ease of use, cleanliness, and the fact that all necessary supplies are provided, including shampoos and towels, with the added bonus of the store handling cleanup. It's often cited as the "go to" place for this service.
- Diverse Live Animal Selection: The store offers a notable variety of live animals, including different fish species, small animals, and reptiles, with a "rotating fish selection" that keeps visits interesting for enthusiasts. The animals are noted to be "clean, loved, and happy."
- Comprehensive Product Range: Customers appreciate the wide array of supplies available, making it a one-stop shop for everything from food and treats to habitat essentials.
- Positive and Welcoming Atmosphere: The overall experience is described as "fantastic" and "amazing," creating a comfortable and enjoyable environment for both pet parents and their animal companions.
- Community Focus: The emphasis on "Neighbor service" and community support positions Pet Supermarket as more than just a retail outlet, but a valuable part of the local pet-loving community.
For inquiries about specific products, services, dog wash station availability, or general pet care questions, you can reach Pet Supermarket in Concord using the following details:
- Address: 354 George W Liles Pkwy Unit 110, Concord, NC 28027, USA
- Phone: (704) 918-1626
For North Carolina pet owners, especially those residing in the Concord and Kannapolis region, Pet Supermarket is an exceptionally suitable and highly valued local resource. Its comprehensive offerings cater to a wide spectrum of pet needs, making it a convenient one-stop shop for everything from daily necessities to specialized items for various animal companions. This saves local families time and effort, simplifying the often-complex task of pet care.
What truly sets this Pet Supermarket apart and makes it ideal for locals is its outstanding customer service. The staff, like Sara/Sarah and Sky, consistently go above and beyond, providing not just friendly interactions but also deep knowledge and patient guidance. For new pet owners, this educational support is invaluable, helping them understand how to properly care for their new friends. For seasoned enthusiasts, the ability to find a rotating selection of healthy live animals and specialized supplies, combined with expert advice, makes every visit rewarding. The highly praised self-serve dog wash station is another significant draw, offering a practical and enjoyable solution for keeping canine companions clean without the mess at home. In essence, Pet Supermarket in Concord isn't just a store; it's a supportive community hub where North Carolina pet parents feel understood, valued, and empowered to provide the best possible care for their cherished animal family members.
Pet Supermarket Photos










Pet Supermarket Location
Pet Supermarket
354 George W Liles Pkwy Unit 110, Concord, NC 28027, USA
Pet Supermarket Reviews
We love this place. It’s our go to dog wash station and treat buying place. Sara (Sarah not sure spelling) is incredible! Super helpful, friendly and knowledgeable!!!!! Took time to help us get set up with wash station needs & gave us some the options of all of their shampoos, helped my daughter learn about the animals while we washed our girls and gave us informational sheets and extra details! This is the best pet shop we’ve visited in Concord/Kannapolis region by far!
Jan 05, 2025 · Elizabeth MasseiWhat a fantastic experience!!! My daughter and I just swung by for some cat supplies and to check out the new digs, but we received a whole lot more! The staff was great, Sky showed us all around, and introduced us to all her fury friends! Very knowledgeable staff, and the animals were clean, loved and happy. I don’t think I’ll go anywhere else!!! Thank you Sky!!!
Oct 11, 2019 · Erin TolmanI’ve been shopping at this store since the day they opened as they impressed me so much on multiple levels that I abandoned shopping at Pet Supplies Plus. I’m a picky dog owner and love their Performatrin brand dog food as it meets my dog’s nutritional needs. I also love their store brand puppy pads for my special needs dog. I spend hundreds every couple of weeks.However, this store has had a major decline in the past 6 months or so in not only customer service but also cleanliness and animal care. This past visit will be my last as I can’t continue to support a company that allows this type of care in their stores. I’ve made phone calls previously which has apparently fallen on deaf ears.Today there were 3 employees standing the register area chit chatting while the store was disgusting. There was an old dried pile of cat poop by the window behind the strollers by the cat cage. The fish tanks have algae build up on the glass and the filters are clogged with loose leaves from the plants. The reptiles have dirty water bowls with algae. There were scissors out where any child could grab then, boxes all over the floor which I tripped on going into an aisle, an open ladder in the middle of the aisle and larger items hanging off the shelves.Under and around the bird cage was a huge mess which can be a slip hazard, the plexiglass portions in the small animal tanks are disgusting and the smell is awful. At checkout there was zero customer service. The Fourth Key, as stated on her name tag, didn’t even acknowledge myself or other customers.
Jul 07, 2021 · NicoleI can't say enough good things about this pet supermarket! The staff is absolutely amazing. I wondered into this store after a vet visit with my little dog, He was sick with stomach issues and dehydration. The staff there recommended a tummy friendly food and even recommended a product for teeth cleaning. Ever since that first visit I drive 15 miles one way just to do business with them. If you should ever visit there, please ask for Ryen, he's very full of great information. Best Pet store in the Concord/North Charlotte area.
Dec 16, 2024 · Betty Jo KnightI love that I can wash my dog here. The assistants are great. Thank you for all your help and knowledge on my pets.
May 31, 2025 · Billinda Newton
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