Pet Supermarket

For pet owners throughout Florida, finding a reliable and comprehensive local pet store is a priority. In Fruit Cove, a popular choice for many is Pet Supermarket, conveniently located on State Road 13 North. This store aims to be a one-stop shop for a vast array of pet needs, offering everything from daily essentials like food and treats to specialized items for various types of beloved companions. Whether you share your home with a loyal dog, a graceful cat, or even an intriguing reptile, Pet Supermarket endeavors to provide the products and services that contribute to their well-being and your convenience.

Pet Supermarket is designed to be more than just a retail space; it's a community resource where pet parents can find a broad selection of products, discover new items, and access certain services. They offer a diverse inventory that includes various brands of pet food, a wide assortment of toys, grooming supplies, and other necessities. For Floridians in the Fruit Cove area, this location strives to offer a welcoming environment where quality products are available to help ensure the health and happiness of their cherished pets.

The Pet Supermarket store featured is located at 465 State Rd 13 N, Fruit Cove, FL 32259, USA. State Road 13 North is a significant route that runs through the Fruit Cove area, making this store highly accessible for residents of Fruit Cove, Julington Creek, and other surrounding communities in St. Johns County and southern Jacksonville. Its placement on a major thoroughfare ensures it's easy to locate and reach.

The accessibility of this Pet Supermarket branch is a key advantage for local pet owners. Whether you're making a quick stop for a treat or planning a larger shopping trip for pet food and supplies, the location on State Road 13 N provides a straightforward route. Ample parking is generally available at the shopping plaza where the store is situated, adding to the convenience for customers, especially when transporting bulky pet items. This ease of access contributes to the store's role as a regular destination for many Florida families managing their pet care routines.

Pet Supermarket offers a variety of services and products designed to cater to a broad spectrum of pet needs.

• Extensive Pet Supply Inventory: They provide a wide selection of pet food for dogs and cats, including various brands, natural options, and specialized diets. They also stock treats, toys, shampoos, grooming tools, beds, collars, leashes, and other accessories.
• Reptile Supplies: The store carries items specifically for reptile care, such as bearded dragon food and habitats, although live animal availability for reptiles may vary by store and local policy.
• Small Animal and Bird Supplies: They offer products for rabbits, birds, and other small animals, including food, cages, and accessories. As highlighted in a review, they also carry items like fresh catnip and cat grass.
• Self-Serve Dog Wash: Many Pet Supermarket locations, including this one, typically feature a self-service dog washing station, providing a convenient space with essential tools and supplies for owners to bathe their dogs.
• Veterinary Services (VIP Petcare Clinics): This location hosts VIP Petcare Vaccination Clinics on a scheduled basis, offering preventive pet care services such as vaccinations, microchipping, and intestinal parasite screenings for both dogs and cats, performed by licensed veterinarians.
• Pet Adoptions: Pet Supermarket partners with local rescues to facilitate pet adoptions, often hosting in-store events and featuring adoptable cats in dedicated towers.
• Grooming Services: Some Pet Supermarket locations offer full-service grooming; specific availability at this Fruit Cove store should be confirmed directly.
• Online Services: The broader Pet Supermarket brand supports online ordering with options for free shipping on orders over a certain amount, as well as buy online, pick up in-store, and same-day delivery services.

The Pet Supermarket on State Road 13 N in Fruit Cove presents several features and highlights for local pet owners, though customer experiences can vary.

• Wide Range of Everyday Pet Essentials: The store is well-stocked with a comprehensive selection of common pet items, including various brands of dog food, toys, shampoos, and other general supplies. This makes it a convenient spot for routine purchases for most pet parents.
• Availability of Specialty Items: They carry specific items like fresh catnip and cat grass, which are appreciated by cat owners looking for natural and stimulating treats for their indoor felines.
• VIP Petcare Clinics: A significant highlight is the recurring presence of VIP Petcare Vaccination Clinics. These clinics provide accessible and affordable preventive veterinary services, including vaccinations and basic health screenings, which is a valuable resource for the local community's pet wellness.

However, it is crucial to consider specific customer feedback that highlights areas of concern:

• Inconsistent Customer Service: There's a notable disparity in customer service experiences. While one review highly praises an employee named Brandon for being "nice, friendly, kind," "very knowledgeable," and demonstrating "kindness and patience," another details a deeply negative encounter. This negative review describes a "condescending" blonde employee who refused to allow a customer to hold a bearded dragon due to perceived lack of experience, leading to a lost sale and a strong sense of dissatisfaction. This suggests a lack of consistent training or adherence to customer service standards across all staff members.
• Handling of Live Animals and Customer Interaction: The incident with the bearded dragon highlights a significant issue with the store's policy or staff's discretion regarding interaction with live animals. The contrasting experience at another local pet store, where the customer was allowed to handle the animal freely, underscores a potential missed opportunity for customer engagement and sales at Pet Supermarket. This indicates that their approach to customer interaction around live animals may be a deterrent for some potential buyers.
• Perceived Lack of Care for Customer Business: The frustrated customer explicitly stated, "this employee showed me how much these bigger box stores don’t care about customer service and that service is what drives business!!!" This points to a perception that, despite being a large retailer, the store may sometimes fail to prioritize individual customer needs and satisfaction, potentially losing business to more service-oriented competitors.

For inquiries, purchases, or to learn more about the services offered at this location, Pet Supermarket in Fruit Cove can be contacted through the following details:

Address: 465 State Rd 13 N, Fruit Cove, FL 32259, USA

Phone: (904) 230-1144

It is always advisable to call ahead for current store hours, specific product availability, or to confirm the schedule for VIP Petcare clinics or grooming services.

For locals in Florida, particularly those in the Fruit Cove area, Pet Supermarket on State Road 13 N offers a generally convenient and well-stocked option for their pet supply needs. Its comprehensive inventory, ranging from dog food and toys to specialized reptile accessories and fresh catnip, means that most everyday pet essentials are readily available under one roof. The recurring VIP Petcare clinics are a significant asset for the community, providing accessible preventive veterinary care that helps local pet owners keep their animals healthy without needing to visit a full-service veterinary office for routine vaccinations and screenings. This blend of product availability and basic health services makes it a practical stop for many busy Florida families.

However, local users should be aware that customer experiences can vary significantly, particularly concerning staff interactions and policies around live animals. While positive feedback highlights instances of "excellent," "knowledgeable," and "patient" service, as experienced with Brandon, there are also documented instances of less positive encounters, such as the rigid policy regarding handling a bearded dragon. This suggests that while some staff members are highly customer-focused, consistency across the board might be an area for improvement.

Despite these potential inconsistencies, for regular purchases of common pet food, treats, and accessories, and especially for utilizing the convenient and important VIP Petcare clinics, this Pet Supermarket location remains a suitable choice for Floridian pet owners in the Fruit Cove area. It offers the convenience and product breadth expected of a larger pet retailer, with the added benefit of valuable in-store veterinary services, making it a functional component of the local pet care landscape. Locals who manage their expectations regarding live animal interactions may find this store perfectly adequate for their routine needs.

Pet Supermarket

465 State Rd 13 N, Fruit Cove, FL 32259, USA