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Petco

275 NJ-10 #182, Succasunna, NJ 07876, USA

4.0
I am writing to express my extreme dissatisfaction with the service and pricing inconsistencies I experienced at the Petco location in 275 NJ-10 #182, Succasunna, NJ 07876. Petco store today, 2/19/2025.Lack of Staff Attention: Upon arriving at the register with my items, I stood waiting for over 10 minutes without a single employee in sight. This lack of staff presence is a recurring issue at this store, making it difficult to complete transactions efficiently.Pricing Discrepancies: The primary reason for my visit was to purchase Timothy grass hay, which was advertised both online and on the shelf for $8.49. However, upon checkout, the price rang up as $9.79. When I inquired about the discrepancy, no explanation was offered. This is not an isolated incident; I have encountered similar pricing errors on previous visits, suggesting a systemic issue with price accuracy.Product Quality Concerns: Beyond the pricing issues, the quality of the Timothy grass hay itself was concerning. I selected two bags, one appeared fresh and green, while the other was noticeably dry and yellow (see attached photo). This inconsistency in quality raises concerns about product freshness and proper storage.Overall, my experience at Petco today was deeply disappointing. The lack of customer service, recurring pricing discrepancies, and questionable product quality have eroded my trust in this store. I will be forced to seek alternative pet supply stores that prioritize customer service and accurate pricing. - Sergio Ruiz
Petco Overview Intro Photos Location Reviews

Petco Introduce

For pet owners across the Garden State, having a reliable and well-stocked pet store conveniently located is a true asset. Petco in Succasunna, New Jersey, is a prominent name in the pet retail landscape, offering a wide array of products and services designed to meet the diverse needs of your beloved companions. As a trusted brand with a strong local presence, this Petco location aims to be a comprehensive resource for everything from daily essentials like food and treats to more specialized items and services such as grooming and training. For New Jersey residents, Petco in Succasunna represents a familiar and accessible option, striving to provide quality products and a helpful shopping experience for all types of pets and their human families.

The Petco location in Succasunna, NJ, is strategically situated at 275 NJ-10 #182, Succasunna, NJ 07876, USA. This address places it within a convenient shopping plaza, making it easily accessible for residents across Morris County and surrounding areas. Route 10 is a major thoroughfare in this part of New Jersey, ensuring that reaching the store is straightforward whether you're coming from Roxbury Township, Randolph, or other nearby communities. The ample parking typically available in such retail centers adds to the convenience, allowing for stress-free visits, even when picking up larger items like pet food bags or crates. For New Jersey locals, the ease of access to a well-known pet supply retailer like Petco is a significant advantage, simplifying the routine of pet care and supply replenishment.

Petco in Succasunna, like other Petco locations, offers an extensive range of services and products designed to cater to a wide variety of pets, from furry friends to scaly companions.

  • Pet Food and Nutrition: A vast selection of dry, wet, and specialized pet foods for dogs, cats, small animals, birds, and fish, including various brands and dietary options.
  • Pet Supplies and Accessories: A comprehensive inventory of leashes, collars, beds, crates, toys, litter, aquariums, habitats, and grooming tools.
  • Live Animals: Typically, Petco stores offer a selection of live animals, which may include fish, small birds, reptiles, and small mammals, depending on availability and store setup.
  • Grooming Services: Many Petco locations, including this one, offer professional grooming services for dogs and cats, ranging from basic baths to full-service haircuts and specialized treatments.
  • Dog Training Classes: Petco provides various dog training classes, from puppy socialization to advanced obedience, catering to different skill levels and behavioral needs.
  • Veterinary Services (Vetco Clinics): While not a full-service vet hospital, many Petco locations host Vetco clinics, offering affordable veterinary services like vaccinations, microchipping, and wellness exams on specific days.
  • Aquarium and Pond Supplies: A dedicated section for aquatic enthusiasts, including fish tanks, filters, decor, water treatments, and live aquatic plants.
  • Small Animal and Bird Supplies: Everything needed for hamsters, guinea pigs, rabbits, parakeets, and other small pets, including cages, food, bedding, and toys.

This particular Petco location in Succasunna exhibits several features and highlights that shape the customer experience for New Jersey residents.

  • Extensive Product Collection: One notable highlight, as mentioned by a customer, is the "huge collection for dog toys and clothes of all sizes." This suggests a strong inventory, particularly for canine needs, which can be difficult to find elsewhere.
  • Clean Environment: A positive review specifically praises the store for being "clean," which is a crucial aspect for any retail environment, especially one housing live animals and pet products.
  • Well-Cared-For Animals: Customer feedback indicates that the "animals are well taken care of," which is paramount for a pet store and reassures potential customers about the welfare standards.
  • Friendly and Knowledgeable Staff: A significant highlight is the staff, described as "very friendly and knowledgeable and are ready to answer all of your questions or concerns." Engaged and informed employees greatly enhance the shopping experience and provide valuable guidance to pet owners.
  • Brand Recognition and Trust: As part of the national Petco chain, this location benefits from established brand recognition, loyalty programs, and consistent product availability that customers might expect from a large retailer.
  • Potential for Pricing and Staffing Issues: It's important to acknowledge that some customer experiences can vary. One review highlighted concerns regarding "lack of staff attention," "pricing discrepancies," and "product quality concerns" with specific items like hay. This suggests that while positive experiences are common, occasional challenges with operational consistency might occur.

For all your pet-related inquiries or to plan your visit, here is the contact information for Petco in Succasunna:

Address: 275 NJ-10 #182, Succasunna, NJ 07876, USA

Phone: (973) 598-8559

Mobile Phone: +1 973-598-8559

For pet owners in New Jersey, particularly those residing in the Succasunna area and surrounding communities, Petco offers a highly suitable and convenient solution for their pet care needs. The store's extensive product range, from a wide variety of pet foods to a notable collection of dog toys and clothing, ensures that most essentials and even some specialized items are readily available. The positive feedback highlighting the cleanliness of the store, the apparent well-being of the animals, and especially the friendly and knowledgeable staff, points to a generally positive and supportive environment for pet owners. While it is always prudent to be aware of potential inconsistencies in pricing or staffing, as noted in some reviews, the overall consensus points to a store that prioritizes customer service and animal welfare. The accessibility of its Route 10 location further cements its status as a practical choice for routine visits. Ultimately, Petco in Succasunna stands out as a strong contender for locals seeking a comprehensive, welcoming, and generally well-regarded pet supply destination in the heart of New Jersey.

Petco Photos

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Petco Location

Petco

275 NJ-10 #182, Succasunna, NJ 07876, USA

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