Pets 'n' Things

For pet owners throughout Michigan, particularly in the Saline area, finding a local pet store that aligns with their values and offers the right products and support is paramount. Pets 'n' Things, situated in Saline, MI, presents itself as a neighborhood option for various pet needs. This establishment aims to provide a range of pets and supplies, catering to the diverse interests of local animal lovers. However, like many businesses, customer experiences can vary, reflecting different perspectives on policies and interactions.

Pets 'n' Things has been a fixture in the Saline community since 1983, with current owners John and Beth Lebert taking over in 1993, highlighting its long-standing presence and local roots. They position themselves as offering "locally bred pets and supplies," including a selection of "sugar gliders and lizards to hand-fed conures and more," along with "the finest pet foods, and a full line of supplies, including thousands of USA and Michigan-made products." This emphasis on locally sourced pets and products can be a draw for Michigan residents who prefer to support local businesses and ensure the provenance of their pets.

Customer experiences at Pets 'n' Things, however, demonstrate a mixed bag. One reviewer lauded their experience with acquiring a pet, stating, "We purchased our fur ever friend from you guys Friday... your staff that night were amazing and so very helpful you will forever be our pet store even though it’s a 45 minute drive because we felt like we were treated like family. Their knowledge and professionalism speak volumes with all of our purchases thank you so much. I just held our new pet for the first time and his temperament and friendliness were apparent right from the get go. So in love." This glowing account highlights positive interactions with knowledgeable and professional staff, leading to a successful pet acquisition and a feeling of being "treated like family," even for customers traveling a significant distance.

Conversely, another customer shared a deeply frustrating experience regarding an attempted rabbit adoption: "I recently visited Pets and things with the intention of adopting a rabbit... Despite this, I was refused the adoption/sale with no clear reason... Every excuse they gave; I have met with a rebuttal." This individual felt "frustrated and disrespected" due to what they perceived as "arbitrary and frankly discriminatory" reasons for denial, despite meeting listed requirements and providing proof of appropriate habitat. This review points to potential inconsistencies in policy application or communication that can lead to significant customer dissatisfaction.

These contrasting reviews underscore the importance of clear communication and consistent application of policies in a pet store setting, especially when dealing with the sensitive process of pet adoption or sale. For Michigan locals considering Pets 'n' Things, these insights offer a nuanced perspective, suggesting that while many have highly positive experiences, others may encounter challenges with specific transactions or policies.

Accessibility is a key consideration for any local business, and Pets 'n' Things is conveniently situated for residents throughout Saline and surrounding areas in Michigan. You can find them at 541 E Michigan Ave, Saline, MI 48176, USA. This address places the store directly on a major thoroughfare in Saline, Michigan Avenue (US-12), which is easily recognizable and well-trafficked. Its proximity to Ann Arbor, as noted by its sister shop's description, further enhances its reach, drawing customers from a broader part of Washtenaw County and beyond.

Being located on E Michigan Ave means the store is highly visible and straightforward to navigate to, whether you're coming from within Saline's residential areas or traveling from nearby towns. Ample parking is typically available at storefronts along such main roads, which is a practical convenience for customers, especially when purchasing bulk items like pet food or larger habitats. The ease of access minimizes travel time and hassle, making it a viable option for regular visits for pet supplies. For Michigan locals, the central location of Pets 'n' Things on a primary route positions it as a readily accessible destination for their diverse pet-related needs.

Pets 'n' Things offers a variety of services and products, aiming to cater to a broad spectrum of pet owners. Based on provided information and customer reviews, their offerings likely include:

• Pet Sales/Adoption: They offer "locally bred pets," including specific mentions of rabbits (though adoption policies may be stringent, as one review highlighted), and a selection of "sugar gliders and lizards to hand-fed conures and more." This indicates a range of small mammals, reptiles, and birds.
• Diverse Pet Food Selection: They carry "the finest pet foods," including "thousands of USA and Michigan-made products," catering to various dietary needs for different types of pets (e.g., rabbits, dogs, birds, reptiles).
• Comprehensive Pet Supplies: A full line of supplies is available, encompassing appropriate habitats (e.g., cages, hutches), accessories (collars, leashes, toys), and care items for various pets. The organized "collar and leash wall" was specifically noted by a customer.
• Expert Staff Assistance: Positive reviews highlight staff being "amazing and so very helpful," providing "knowledge and professionalism" with purchases, and offering guidance on pet care and products.
• Customer Support for New Pets: The experience of a customer who purchased a Corgi, noting ongoing support and the pet's good temperament, suggests a commitment to ensuring a smooth transition for new pet owners.

Pets 'n' Things has several features and highlights that contribute to its standing as a local pet store, although customer experiences can vary as noted:

• Long-Standing Local Presence: Established in 1983 and family-owned since 1993, the store has deep roots in the Saline community, fostering a sense of familiarity and trust for many long-time residents.
• Focus on Locally Bred Pets: A key highlight is their offering of "locally bred pets," appealing to customers who prioritize supporting local breeders and potentially seeking animals with known origins.
• Wide Variety of Pets: Beyond traditional cats and dogs, they provide a selection of small mammals (like rabbits), reptiles (lizards), and birds (conures, hand-fed), catering to a niche market of exotic and diverse pet interests.
• Emphasis on USA and Michigan-Made Products: Their commitment to stocking "thousands of USA and Michigan-made products" aligns with consumer preferences for supporting domestic and local industries.
• Dedicated and Helpful Staff (as experienced by some): Positive reviews specifically commend staff for being "amazing," "helpful," "knowledgeable," and "professional," providing a supportive environment for many purchases.
• Clean and Organized Store Environment: One customer noted the store's "clean and organized" appearance, which contributes to a positive shopping experience and indicates attention to detail.
• Reasonable Puppy Pricing (as experienced by some): A customer mentioned "prices for their puppies are extremely reasonable," making pet ownership more accessible.
• Customer-Focused (for successful transactions): When transactions proceed smoothly, customers report feeling "treated like family" and express loyalty, even driving long distances.

For inquiries, product availability, or to visit Pets 'n' Things, you can use the following contact information:

Address: 541 E Michigan Ave, Saline, MI 48176, USA

Phone: (734) 429-5431

In conclusion, Pets 'n' Things offers a distinct option for pet owners throughout the Michigan region, particularly those residing in Saline and surrounding areas. Its central location on E Michigan Avenue provides convenient access for picking up supplies or visiting animals. As a locally-owned establishment with decades of history, it carries a unique charm and a commitment to providing locally bred pets and USA/Michigan-made products, which can be a significant draw for community-minded individuals.

For many Michigan locals, Pets 'n' Things has proven to be a valuable resource, offering healthy pets and receiving praise for its helpful and professional staff who make customers feel "treated like family." The positive experiences highlight a store that, for many, delivers on its promise of knowledgeable assistance and quality animals. However, prospective customers should also be aware that, as with any business, individual experiences may vary, particularly regarding specific policies like pet adoption. Ultimately, Pets 'n' Things stands as a noteworthy local option in Michigan's pet landscape, offering a range of animals and supplies within a community-rooted setting, making it suitable for those who value local business and are looking for a personalized approach to their pet care needs.

Pets 'n' Things

541 E Michigan Ave, Saline, MI 48176, USA