Reef Cleaners Introduce
For dedicated saltwater aquarium enthusiasts and reef keepers across Florida, maintaining a pristine and healthy aquatic environment is a constant endeavor. A crucial component of this is a robust and effective "clean up crew" – the unsung heroes of the reef tank that diligently control algae and detritus. This is where Reef Cleaners, based in Port St. Lucie, Florida, truly shines. Specializing in high-quality algae-eating invertebrates and natural filtration solutions, Reef Cleaners has become a vital resource for hobbyists throughout the Sunshine State, offering not just products but also unparalleled expertise and support.
What sets Reef Cleaners apart for local users in Florida is their deep understanding of the hobby, stemming from their own experience as aquarists since 2008. They recognize the importance of tank health and the specific challenges faced by reef keepers. This commitment translates into rigorous quarantine procedures to ensure pest-free specimens, fish-free systems to prevent disease transmission, and a dedication to delivering quality livestock that is both healthy and active upon arrival. Whether you're a beginner struggling with nuisance algae or an experienced aquarist looking to renew your clean up crew, Reef Cleaners provides a tailored approach and genuine passion for helping Floridians achieve thriving, beautiful reef tanks.
Reef Cleaners is conveniently located at 2190 Reserve Park Trce STE 7, Port St. Lucie, FL 34986, USA. This accessible address places them within a strategic hub in Port St. Lucie, making it a convenient destination for local pick-ups for residents across the Treasure Coast and beyond in Florida. Being situated within a business park, it is typically easy to locate and offers straightforward access for those driving from various parts of Port St. Lucie, as well as from neighboring cities like Fort Pierce, Stuart, and Jupiter.
For Floridians, the ease of reaching Reef Cleaners is a significant advantage, especially when dealing with live invertebrates that require prompt and careful handling. The location in Port St. Lucie means reduced travel times for many in the South Florida region, ensuring that precious cargo arrives at its destination quickly and safely. While Reef Cleaners primarily operates with a strong online presence and shipping model, their physical address provides a solid base for their operations and a point of contact for local customers who might have specific inquiries or prefer direct interaction. This strategic placement underscores their commitment to serving the broad community of reef keepers throughout Florida with both efficiency and reliability.
Services Offered:
- Specialized Clean Up Crews: Reef Cleaners focuses exclusively on providing high-quality, algae-eating invertebrates and natural filtration solutions. They offer various curated "clean up crew" packages designed to address specific algae problems and tank sizes.
- Custom Order Service: For complex or large tanks, customers can utilize a custom order service where the team gathers specific details about the tank, problem areas, and feeding habits to recommend a tailored solution.
- Online Ordering with Delivery Scheduling: Customers can conveniently order online and choose their preferred delivery day, providing flexibility and ensuring they are available to receive live shipments.
- Fast and Secure Shipping: Orders are shipped promptly, typically the day after purchase, using overnight shipping services (UPS or FedEx Overnight) to ensure live invertebrates arrive quickly and healthy.
- Expert Packaging for Live Animals: All live orders are packaged with extreme care, including heat or ice packs as necessary, to protect the invertebrates during transit, even with potential mishandling by shipping companies.
- Detailed Acclimation Instructions: Each order includes clear and helpful acclimation instructions to guide customers through the process of introducing new invertebrates to their tanks, maximizing survival rates.
- Responsive Customer Support: The team, including dedicated individuals like John Maloney, is highly responsive to inquiries via phone, email, and text, offering support and advice for specific tank needs and issues.
- Nuisance Algae Identification and Guidance: Reef Cleaners provides resources like a "Nuisance Algae Guide" and offers direct assistance in identifying specific algae problems and recommending targeted clean up crews.
- Alive Arrival Guarantee: They offer a guarantee for live arrivals, providing refunds for any invertebrates that do not survive the trip, demonstrating confidence in their packing and quality.
Features / Highlights:
- Exceptional Customer Service and Communication: Customers consistently rave about the professional, prompt, and personalized service. Reviews highlight excellent communication, including email and text follow-ups, and a genuine appreciation for their business.
- High-Quality, Healthy, and Active Invertebrates: A recurring theme in reviews is the superior health and activity level of the inverts upon arrival. Many customers note that the animals are robust and significantly larger than those from other suppliers.
- Generous Bonus Invertebrates: It's common for Reef Cleaners to include extra snails or other inverts as a bonus with orders, exceeding customer expectations and adding value.
- Tailored Solutions for Specific Tank Needs: The custom order service, with its detailed questioning and personalized recommendations, ensures that customers receive exactly what their unique reef tank requires.
- Superior Packaging for Live Shipping: The meticulous and effective packing methods used for shipping are frequently praised, ensuring minimal loss during transit and contributing significantly to the health of the live animals.
- Deep Hobbyist Knowledge: Founded by hobbyists, the company possesses extensive practical knowledge of reef keeping, which is evident in their product selection, advice, and problem-solving approach.
- Competitive Pricing with High Value: Despite the high quality and exceptional service, customers report that Reef Cleaners offers very competitive prices, often feeling they receive more than they paid for in terms of quality and quantity.
Contact Information:
Address: 2190 Reserve Park Trce STE 7, Port St. Lucie, FL 34986, USA
Phone: (772) 905-9096
Mobile Phone: +1 772-905-9096
Conclusion: Why Reef Cleaners is suitable for locals
For saltwater aquarium enthusiasts throughout Florida, Reef Cleaners in Port St. Lucie is an exceptionally suitable and highly recommended resource. Its specialized focus on clean up crews and natural filtration, combined with a profound commitment to animal health and customer satisfaction, addresses the very specific and crucial needs of the reef-keeping community in the Sunshine State.
The core suitability lies in their ability to deliver superior, healthy, and active invertebrates directly to the customer, backed by a meticulous shipping process. Floridians often face challenges with the heat and logistics of live animal transport, but Reef Cleaners' expert packaging, including temperature control, ensures that their valuable clean up crews arrive in prime condition. This reliability is paramount for maintaining the delicate balance of a marine tank and preventing the introduction of unhealthy or stressed animals. The fact that customers consistently report receiving healthier, larger animals than from other suppliers means Floridians are getting more value and a more effective solution for their algae and detritus problems.
Beyond the quality of their livestock, the personalized customer service, exemplified by individuals like John Maloney, is a game-changer for local hobbyists. The willingness to engage in detailed conversations about specific tank issues, provide tailored recommendations, and offer prompt follow-up support creates a level of trust and confidence that is invaluable. This dedicated expert advice, available from a local Florida business, empowers hobbyists to make informed decisions and tackle challenges effectively, leading to more successful and enjoyable reef-keeping experiences. For anyone in Florida serious about maintaining a pristine and thriving marine aquarium, Reef Cleaners is not just a supplier; it's a vital local partner.
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Reef Cleaners Location
Reef Cleaners
2190 Reserve Park Trce STE 7, Port St. Lucie, FL 34986, USA
Reef Cleaners Reviews
I had a great experience purchasing inverts from this company. I ordered online, and was able to choose the delivery day, which was a huge plus. My order was shipped the day after I purchased, and I received it the next morning. Everything arrived healthy, in great condition, and very active. The inverts were packaged with care, and there were clear and helpful acclimation instructions included. They threw in some bonus snails as well, I ordered 21 and received close to 30. Absolutely would recommend this company, and plan to order from them again in the future. Solid 5/5 stars.
Apr 19, 2025 · erika landryI have a 320 gallon mixed reef tank and was in dire need of renewing my clean up crew. I contacted reef cleaners using their custom order service. They asked for many specific details about the tank, my problem areas, feeding, etc…even asked for pictures. Within hours I had a return email telling me exactly what they recommended for my specific needs. I worked with John Maloney who was fabulous and professional. I placed my order that night and the next day my order was shipped. It arrived the following day well packaged and the livestock was healthy. As you can imagine I had a large order with a large tank. My order was spot on. The livestock was healthy and I don’t think I lost a single animal. Within 24 hours there was a noticeable difference in my tank! I was impressed with the prompt and professional service. John communicated very well. I got both email and text follow ups about my delivery and they wanted feedback back about how it turned out. I was truly impressed because John seemed genuinely grateful for my business. Most of us have purchased elsewhere especially when you are starting out and don’t know anything. The livestock wasn’t like the other places I’ve shopped. It was healthy and large (except for the small guys I bought to get in cracks) unlike those pea sized animals you get in clean up crews elsewhere. I must say I would pay a higher price just because of the customer service and quality but here is the best part. Their prices are very competitive and I felt like I got what I paid for and with some of the stock more than I paid for. Having had this experience and having been in the hobby for years, I won’t ever shop anywhere else!! My thanks to Reef Cleaners and John.
Mar 08, 2025 · Todd ReynoldsA fantastic place for all your invertebrates and cleaner needs. I found this place through forum boards and I do not regret it! I have used numerous other devices for invertebrates for our salt tank, and more of the orders are over priced, dead, or have numerous missing creatures. I got so tired of being disappointed but luckily I found this site. They have great pricing, great variety, and best of all the service and shipping is perfect! They even follow up on every order! Check this place out!
Mar 22, 2025 · Griffen StappUPDATE: both tiger conchs and all of my trochus/nassarius made it through acclimating per the website's instructions. I even got a few extra nassarius which was cool!5 stars for customer service alone. John was ready to answer all of my questions and concerns, and I can't wait to get my new inverts!
Apr 08, 2025 · Heath CarnicomI have ordered from Reef Cleaners three times now. Their communication is spot on. You are given an opportunity, at the time of order, to add a note for any special requests. My latest order included a mix of inverts, from the tiniest snail to the complex feather duster, and all survived the trip. Thank you, Reef Cleaners!
Feb 28, 2025 · Em Quillinan
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