Royalty Puppies

For many residents across Florida, the prospect of welcoming a new puppy into their home is an exciting and emotional experience. In the bustling city of Miami, Royalty Puppies presents itself as a local option for those seeking a canine companion. Like any business operating in a specialized and emotionally charged market such as pet sales, Royalty Puppies has generated a range of customer feedback. This article aims to provide a clear, engaging, and informative overview of Royalty Puppies, detailing its location, the services it offers, key features, and presenting a balanced perspective based on customer experiences. This information is intended to help local users in the Florida region make informed decisions when considering this establishment for their next furry family member.

Royalty Puppies is conveniently located at 8335 SW 40th St, Miami, FL 33155, USA. This address places it within a well-known commercial corridor in Miami-Dade County, often referred to as Bird Road. The location is generally accessible for residents from various parts of Miami and the surrounding South Florida communities. Its position on a major east-west thoroughfare facilitates straightforward navigation for those traveling by car. As with many commercial retail establishments in Miami, ample parking is typically available in the vicinity, which contributes to a more convenient visit for customers eager to meet potential puppies. This ease of accessibility is a relevant factor for Floridian pet seekers who are planning to spend time interacting with the animals and consulting with staff.

Royalty Puppies primarily focuses on the sale of puppies and aims to provide supporting services to facilitate a smooth transition for these new pets into their forever homes. Based on the provided customer reviews, the services offered by Royalty Puppies include:

• Puppy Sales: The core service involves selling puppies to prospective owners. While specific breeds are not detailed in the reviews, the business aims to connect individuals with "fur-babies."
• Customer Guidance and Recommendations: The staff and owner are noted for helping customers "find the right one" and providing "excellent recommendations for the puppy’s health, care, etc." This suggests a focus on guiding first-time puppy owners or those new to a specific breed.
• Initial Health Support: The store reportedly schedules a "free clinic visit" and encourages customers to "reach out to them if I had a questions or need some recommendations" regarding the puppy's health. This indicates a level of post-sale support.
• Interactive Experience: While not explicitly stated as a dedicated "play area" like some competitors, the positive review suggests an environment where customers can interact with the puppies to get a "true sense of the dog’s personality" before making a decision.
• Facility Maintenance: The store is described as "clean and well-maintained," indicating a commitment to providing a suitable environment for the puppies.
• Flexible Payment Options: While the critical review mentions cash transactions as a concern, most retail establishments, including pet stores, typically accept various payment methods such as credit cards, debit cards, and sometimes financing options to accommodate customers.

Royalty Puppies presents various features and highlights, though it's important to consider both the positive and negative feedback from customers to form a comprehensive understanding of the establishment:

• Owner and Staff Engagement: Positive reviews highlight that the "owner and everyone in the team love all those fur-babies" and demonstrate "exceptional knowledge in dog care and breed characteristics." Staff are also described as "helpful and friendly."
• Support for First-Time Owners: For those new to puppy ownership, the store aims to provide valuable guidance and recommendations on health and care, making the initial transition less daunting.
• Post-Purchase Follow-up: The offer of a "free clinic visit" and ongoing support for questions indicates a desire to assist customers beyond the point of sale.
• Clean Environment: The facility is noted for being "clean and well-maintained," which is a crucial aspect for the health and well-being of the puppies and the comfort of visitors.
• Adorable Puppies: Customers consistently describe the puppies as "adorable," which is a significant factor for anyone looking to bring a new pet into their home.
• Concerns Regarding Puppy Health and Sourcing: A significant highlight, albeit a negative one, involves serious allegations of selling a "sick puppy" with pre-existing conditions like hypoglycemia and an incorrect bite. This review raises concerns about the health screening processes and potentially the sourcing of the puppies, with an accusation of puppies being "received from Cuba" and not properly checked.
• Customer Service in Addressing Issues: In response to the sick puppy claim, the owner's alleged statement that "those kind of things happen often" and the refusal of a partial refund for vet costs, while offering a full refund upon return of the puppy, highlights a potentially problematic approach to resolving customer complaints related to animal health.
• Allegations of Fraudulent Practices: The critical review explicitly mentions concerns about "fraud scheme where they make money in cash" and "selling puppies for cash to avoid paying taxes," with intentions to contact the BBB and local authorities.

For direct contact or to plan a visit to Royalty Puppies, here is the provided information:

Address: 8335 SW 40th St, Miami, FL 33155, USA

Phone: (305) 485-1010

Mobile Phone: +1 305-485-1010

In conclusion, Royalty Puppies in Miami, FL, presents a complex picture for local Floridians considering a puppy purchase. Its accessible location offers convenience for residents across the region. Positive customer feedback highlights the dedication and knowledge of the owner and staff, their supportive approach for first-time owners, and the perceived health and adorableness of the puppies. However, it is imperative for prospective customers to be aware of the serious negative feedback that includes allegations of selling sick puppies, inadequate health checks prior to sale, and concerning customer service responses to health issues. Claims regarding the origin of puppies and alleged fraudulent cash transactions also warrant consideration. For local Florida users, it is highly recommended to conduct thorough due diligence, including asking detailed questions about puppy sourcing, health guarantees, and post-purchase support, and potentially seeking independent veterinary consultation before finalizing any purchase from Royalty Puppies. This proactive approach will help ensure a safe, healthy, and happy start to pet ownership.

Royalty Puppies

8335 SW 40th St, Miami, FL 33155, USA