Apicella Lisa DVM

Introduction / Overview

For pet owners across Ohio, and particularly those in the charming community of Salem, finding a veterinary care provider who is both skilled and genuinely compassionate is a top priority. Apicella Lisa DVM is a local veterinary practice that aims to serve the animal health needs of the community. This article is designed to offer a clear, engaging, and informative overview of Apicella Lisa DVM, helping local users understand the services they may offer and what to expect from their practice. From routine check-ups for newly adopted pets to ongoing health management, understanding the local options for veterinary care is crucial for maintaining the well-being and happiness of our beloved animal companions. We will delve into various aspects of this practice, drawing on available public information and customer feedback to provide a balanced perspective for Ohio pet owners considering their options.

Location and Accessibility

Apicella Lisa DVM is conveniently located at 690 Benton Rd, Salem, OH 44460, USA. This address positions the clinic within easy reach for residents throughout Salem and the surrounding areas in Ohio. Being situated on Benton Rd, a local thoroughfare, generally ensures straightforward navigation for clients. The accessibility of a local veterinary clinic is a significant factor for pet owners, especially when considering routine appointments, or when a pet may be unwell and requires prompt attention. Easy access helps to reduce the stress associated with veterinary visits for both pets and their owners. For those living in and around Salem, Ohio, this location aims to provide a practical option for accessing veterinary services, making it simpler to prioritize their pet's health and regular care needs.

Services Offered

Apicella Lisa DVM is a veterinary practice that would typically offer a foundational range of services essential for maintaining the health and well-being of companion animals. While specific details about every service are not exhaustively provided in the limited customer reviews, we can infer common offerings found at a local veterinary clinic, particularly given the mention of a "simple check up" for a newly adopted dog:

• Comprehensive Wellness Exams: These are crucial for preventive care, allowing the veterinarian to assess a pet's overall health, detect potential issues early, and establish a baseline for future comparisons. This would be the core service for a "simple check up."
• Vaccinations: Essential for protecting pets from common and often serious infectious diseases, vaccinations are typically tailored to the individual pet's lifestyle, age, and risk factors.
• Parasite Prevention and Control: This includes diagnosis, prevention, and treatment for internal parasites (like heartworms and intestinal worms) and external parasites (such as fleas and ticks), which are vital for both pet and human health.
• Basic Diagnostics: Most clinics offer in-house laboratory tests for routine blood work, urinalysis, and fecal exams to aid in diagnosing various conditions. More specialized tests might be sent to external laboratories.
• Minor Illness and Injury Treatment: Addressing common pet ailments, such as skin issues, ear infections, minor cuts, and gastrointestinal upsets.
• Nutritional Counseling: Providing guidance on appropriate diets for pets at various life stages and for managing specific health concerns, ensuring optimal nutrition.
• Client Education: Offering advice to pet owners on various aspects of pet care, including behavior, training, and preventive measures, to promote responsible pet ownership.

Features / Highlights

Apicella Lisa DVM presents some notable aspects based on the provided customer feedback, though it's important to consider both positive and negative experiences to form a complete picture:

• Friendly and Polite Staff: A significant highlight, as mentioned in a positive review, is the staff's demeanor. A customer "Love the way Lisa and her staff handle my animals," describing them as "so friendly and polite." This indicates a welcoming and comfortable environment for pets and their owners, which can greatly enhance the veterinary experience.
• Positive Animal Handling: The specific appreciation for how "Lisa and her staff handle my animals" suggests a gentle and competent approach to working with pets, helping to reduce anxiety during examinations and procedures. This is crucial for pets who may be nervous or stressed in a clinic setting.
• Potential for Return Visits: The positive reviewer explicitly states, "I will definitely be going back again." This strong indication of satisfaction and loyalty from one client highlights their positive experience and belief in the quality of care received.
• Concerns Regarding Communication/Responsiveness: It is important to acknowledge the contrasting review, which expresses significant frustration with communication. The customer's experience of calling "everyday for a week," leaving messages, and feeling that the clinic "simply refuse to speak to me" for a "simple check up" raises concerns about accessibility and responsiveness. This suggests that while in-person interactions may be positive, initial contact and scheduling might sometimes pose a challenge.
• Varied Customer Experience: The presence of both a highly positive review focusing on in-clinic experience and a very negative one concerning initial contact underscores that customer experiences can vary. This highlights the importance of thorough communication processes for any business.

Contact Information

Address: 690 Benton Rd, Salem, OH 44460, USA

Phone: (330) 337-0446

Mobile Phone: +1 330-337-0446

Conclusion: Why this place is suitable for locals

For pet owners in Salem, Ohio, Apicella Lisa DVM offers a local option for veterinary care, and its suitability for locals can be viewed through a balanced lens, considering both its strengths and the noted areas of concern from customer feedback. On the positive side, the clinic is praised for its "friendly and polite" staff, and specifically how they "handle my animals" with care. This indicates that when clients are able to secure appointments and are present at the clinic, they are likely to experience a comforting and professional environment for their pets. The willingness of a satisfied customer to "definitely be going back again" speaks to the quality of the in-person service and the positive interaction with Dr. Lisa and her team. For those seeking a local veterinarian who offers a gentle touch and positive demeanor during examinations and treatments, this aspect is a significant advantage. However, the contrasting review, detailing persistent difficulties in making initial contact and scheduling a routine appointment, is a critical point for potential new clients. The experience of unreturned calls and unacknowledged messages suggests that the clinic may face challenges with communication and responsiveness, which can be frustrating, especially when trying to secure care for a newly adopted pet or for urgent needs. Therefore, while Apicella Lisa DVM appears to offer compassionate care once an appointment is secured, prospective clients in the Ohio region should be aware of the potential for communication challenges. For local users prioritizing a warm and friendly in-person experience, and who are prepared to be persistent with initial contact, Apicella Lisa DVM could still be a suitable choice for their pet's basic veterinary needs in Salem, Ohio. It underscores the importance of assessing both direct care quality and administrative efficiency when choosing a healthcare provider.

Apicella Lisa DVM

690 Benton Rd, Salem, OH 44460, USA