Banfield Pet Hospital Introduce
For pet owners across California, ensuring our beloved animal companions receive consistent and quality veterinary care is a top priority. In the bustling city of Long Beach, finding a veterinary partner that offers both convenience and comprehensive services can make all the difference in maintaining our pets' health and happiness. Banfield Pet Hospital, with its location on E Spring Street, aims to provide accessible and preventive-focused veterinary care for dogs and cats in the community.
Banfield Pet Hospital operates with a focus on preventive health care, aiming to help pets live longer, healthier lives through routine wellness and early detection. They are well-known for their Optimum Wellness Plans® (OWP), which are designed to make high-quality preventive care more affordable and predictable for pet owners. These plans often include unlimited office visits, vaccinations, and various diagnostics, encouraging regular veterinary check-ups that are crucial for long-term pet health. For many Californians, these plans can provide peace of mind by spreading out healthcare costs and ensuring consistent access to veterinary advice.
While Banfield strives for a high standard of care, it's worth noting that experiences can vary, as with any large veterinary network. Some clients praise the compassionate staff and their willingness to go above and beyond, even staying open later to accommodate a shy pet or providing excellent care during what they believed was an emergency. These positive interactions highlight the dedication of individual team members who make clients "feel very comfortable leaving our cat in their hands for treatment" and ensure they "will be the only place we take our animals for care." Such testimonials underscore the commitment to customer service and genuine care for the animals.
However, other experiences sometimes point to challenges, particularly concerning diagnoses or communication regarding test results and treatment plans. This can lead to "unnecessary worry" for pet parents. It's always advisable for pet owners to actively engage with their veterinarians, ask questions, and seek clarity on diagnoses and treatment options. Understanding the full scope of services and the benefits of their wellness plans can help maximize the positive aspects of care at Banfield. Despite varying individual experiences, the hospital's overall mission remains to offer accessible and preventive health care to the pets of Long Beach.
Banfield Pet Hospital in Long Beach, California, is conveniently situated to serve residents in the area. You can find them at:
5929 E Spring St, Long Beach, CA 90808, USA
This location on E Spring Street generally offers good accessibility for local Californians, with typically ample parking available as it's often located within or near larger retail centers. The hospital operates with regular business hours from Monday to Saturday, providing flexibility for pet owners to schedule appointments around their busy lives. For instance, their typical hours are Monday, Wednesday, Thursday, and Saturday from 7:00 AM to 5:30 PM, and Tuesday and Friday from 7:00 AM to 4:00 PM. It's always recommended to confirm their most current hours directly or via their website. Being a part of a national network, Banfield locations often adhere to consistent operational standards, making it a reliable option for routine visits for those living in or commuting through Long Beach.
Banfield Pet Hospital provides a comprehensive range of veterinary services, with a strong emphasis on preventive care to help pets maintain optimal health. Their offerings include:
- Office Visits & Comprehensive Exams: Including veterinary consultations and physical examinations of your pet, crucial for monitoring their overall health. These are often covered under Optimum Wellness Plans.
- Vaccinations: All routinely recommended vaccinations for dogs, cats, puppies, and kittens, including rabies, distemper/parvo, feline leukemia, and more, tailored to your pet's needs and lifestyle.
- Anesthetic Procedures: This includes routine bloodwork, IV catheter and fluids, and routine anesthesia and monitoring for various procedures.
- Professional Dental Cleaning: Essential for oral health, preventing painful conditions and systemic issues. Many locations also perform dental extractions and oral surgery.
- Spay & Neuter Packages: Standard surgical procedures for population control and long-term health benefits for your pet.
- Mass Removals and Soft Tissue Surgeries: Depending on the veterinarian's comfort and expertise, they also perform various soft tissue surgeries.
- Diagnostic Imaging: Utilizing digital radiology (X-rays) to help diagnose and treat pet illnesses or injuries.
- In-House Laboratory: For quick and convenient diagnostic testing, providing rapid results to aid in treatment.
- Parasite Control: Screening and treatment plans for internal (e.g., heartworm, intestinal worms) and external (e.g., fleas, ticks) parasites, along with preventive medications.
- Microchipping: Permanent identification to increase the chances of reunification if a pet gets lost.
- Nutritional Advice: Guidance on appropriate diets and balanced nutrition for your pet's life stage, lifestyle, and condition.
- Behavior Evaluation: Help in understanding and addressing pet behavior issues, potentially linked to medical concerns.
- Coat and Skin Care Treatment: Assessment of abnormalities, diagnostic plans, and suggested treatments for skin conditions.
- End-of-Life Services: Compassionate options and support for pet owners during difficult end-of-life decisions, including in-office euthanasia.
- Medical Grooming: Specific grooming services that address medical needs.
- Pharmacy Options: Convenient access to many pet medications directly from the hospital.
While Banfield focuses on general practice and preventive care, they may refer complex or specialized cases to referral hospitals, ensuring your pet receives the most appropriate care.
Banfield Pet Hospital in Long Beach offers several features and highlights that make it a notable option for pet owners in California:
- Optimum Wellness Plans® (OWP): These affordable, customizable packages of preventive care aim to make high-quality veterinary services more accessible and budget-friendly. They often include unlimited office visits, vaccinations, and discounted services.
- Focus on Preventive Care: Their core mission emphasizes proactive health management through regular check-ups and early detection, aiming to prevent serious illnesses.
- Convenient Location & Hours: Situated on a main street in Long Beach, with consistent weekday and Saturday hours, making it easy for pet owners to fit visits into their schedules.
- National Network Support: Being part of a large veterinary network, Banfield can offer consistent protocols, access to broader resources, and the ability to transfer records easily between locations if you move.
- Comprehensive General Services: They offer a wide array of general veterinary services, from routine vaccinations and exams to dental care, common surgeries, and diagnostics.
- Dedicated Staff: Many positive reviews highlight the staff's professionalism, compassion, and willingness to be accommodating, even during stressful situations or when facing unusual requests (like staying open late for a shy pet).
- Commitment to Client Communication: While experiences vary, there's an effort to provide necessary information and ensure pet owners feel comfortable.
- Pet Chat™ and Virtual Visits: For pets on an active wellness plan, Banfield often provides virtual consultations and chat services with a real vet, adding a layer of convenience for non-emergency questions.
- Online Price Estimator: Banfield offers an online tool to help pet owners get a general idea of service costs before their visit, promoting transparency.
For appointments, inquiries about services, or to learn more about their Optimum Wellness Plans®, you can contact Banfield Pet Hospital in Long Beach using the following details:
Address: 5929 E Spring St, Long Beach, CA 90808, USA
Phone: (562) 377-5595
Mobile Phone: +1 562-377-5595
It is always advisable to call ahead to schedule appointments and confirm specific service availability and current operating hours.
For pet owners in Long Beach, California, Banfield Pet Hospital offers a convenient and accessible option for their pet's veterinary care, especially for those prioritizing preventive health. The hospital's emphasis on their Optimum Wellness Plans® provides a structured and often more affordable way to ensure pets receive regular check-ups, vaccinations, and routine diagnostics, helping Californians manage their pet's health and budget effectively. This focus on proactive care is crucial for the long-term well-being of our furry family members.
While individual experiences can differ, the clinic's commitment to accommodating clients, even in challenging situations, and the evident dedication of many staff members truly resonate with local pet parents. For those seeking a veterinary partner that offers predictable costs for essential care and is conveniently located, Banfield Pet Hospital on E Spring Street provides a viable and popular choice within the Long Beach community, striving to deliver quality care for the pets that mean so much to California families.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
5929 E Spring St, Long Beach, CA 90808, USA
Banfield Pet Hospital Reviews
My cat’s skin issue was misdiagnosed/mistreated by 2 veterinarians at this location. The 1st visit, I was told it was some type of infection. They gave my cat an antibiotic injection, and told me to use 2 topical medications to treat it. My cat’s wound started spreading rapidly once I started treating it. I took my cat back to Banfield, this time with a different veterinarian. They told me that he should be tested for ringworm. I asked if ringworm is the only other possibility it could be and was told yes. He was tested and I was told to keep using only 1 of the medications until we get results back, a week later. The wound continued to look worse and I had called to check on the results on the 6th day because I was starting to get really worried. I was told the results were negative, but to wait for the doctor to call me. I am still waiting for a call 2 days later. Thankfully, I decided to not wait for the doctor’s call and instead took him for a 2nd opinion on that day, and I am so glad I did. This new vet looked at my cat, and said it is not an infection, it is dermatitis. They did wound care (which Banfield did not offer to do) and sent me home with 1 medication that has significantly healed his skin in just 2 days. This experience brought me much unnecessary worry. After seeing how the new vet handled this issue, I am extremely dissatisfied and untrusting of Banfield. I cannot help but feel like I was milked for money OR the vets at this location are unknowledgeable. Please see the pictures. The first one is the day I took him to Banfield for the first time, the 2nd one is the day I took him for a second opinion, and the last one is how it looks now, 2 days after the 2nd opinion.
Apr 28, 2025 · Alyssa VallesBest experience we could ask for considering we were taking our cat for what we believed was an emergency. All of the staff made us feel very comfortable leaving our cat in their hands for treatment. They told us to be there right before closing, but stayed open later because they were trying their best to get a urine sample from our cat.(she has a shy bladder) Not once did we feel like we were being rushed or any kind of inconvenience to them. Amazing customer service as well as excellent care for our cat.This will be the only place we take our animals for care.
May 14, 2025 · B MI strongly urge you not to visit this Banfield location.I’ve been with Banfield for over 10 years and, until recently, had no complaints about their care or their Optimum Wellness Plans. Unfortunately, after taking both of my cats to this new location, I’ve had nothing but terrible experiences.When I brought my first cat in, the vet was completely dismissive of his medical history — and even seemed unfamiliar with FIC (feline idiopathic cystitis), which is one of the most common causes of FLUTD. I had to explain the condition myself, which is deeply concerning. Even worse, the vet told me a dry food–only diet was preferable, and that I shouldn’t be concerned about moisture intake until he’s older. This is not only incorrect — especially for a male cat with a history of urinary tract issues — but the complete opposite of what I’ve consistently been told by other Banfield vets.I then brought in my older cat for a routine dental cleaning and was suddenly urged to spend $900 on an unnecessary scan (after also already spending $500 on lab testing due to her being dehydrated). They claimed her labs indicated possible cancer — but she had a bacterial infection, which they would have known if they had simply waited for all the results. When I asked if all the labs were back at the time they pushed the scan, they assured me yes — which turned out to be untrue. When the scan showed nothing, they actually told me to bring her back for another scan the next day, “just in case she was bloated and that’s why the scan showed nothing”.This clinic uses fear and emotional manipulation to push unnecessary and expensive procedures — and they know most pet parents will do whatever it takes to care for their animals.To make matters worse, they’ve refused to communicate with me via email despite my repeated requests for documentation. They only try to call (which I’ve made clear I’m unable to answer during work hours), and I’ve even escalated to corporate with no response or resolution.Avoid this location at all costs. I’m heartbroken that I trusted them with my pets. If you care about your animals, please consider going to a local, independently owned veterinary clinic where you’re more likely to receive compassionate, knowledgeable care.
Jun 11, 2025 · Adrienne HaggertyI honestly wouldn’t suggest this vet to anyone. My dog was taken here for not eating which turned out to be liver problems but this vet just suggested buying meds for $500 which didn’t fix anything. Basically a bandaid over a bullet hole. The problem was the meds didn’t work and my dog was needed to be put down. Honestly the veterinarian should have made the decision of putting the dog down sooner so it wouldn’t be in so much pain and misery instead of pushing $500 in medication that did not do anything. Now I’m paying $500 to put my dog down cause he’s in so much pain and an additional $500 if I want him cremated.
Mar 25, 2025 · E46 JeffThey schedule too many dogs at one time my dog sat in a cage for a long time had to call many times to get an update on my pet.
Apr 24, 2025 · Lisa Gathe
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