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Brothers PetsVet Near MeCaliforniaSacramento CountyElk GroveVet in Elk Grove BoulevardBanfield Pet Hospital
Banfield Pet Hospital ico

Banfield Pet Hospital

Veterinarian, Animal hospital ★4.0

4730 Elk Grove Blvd #120, Elk Grove, CA 95758, USA

4.0
We’ve been with Banfield for 10 years, but we’re officially done. What started as a $40–50/month wellness plan has jumped to nearly $90/month, with no option to be grandfathered into older pricing. Canceling is made intentionally difficult, corporate tries to talk you out of it instead of simply listening to paying customers.For the past 5 years, this location’s front desk has been consistently unprofessional, phones ring nonstop, calls go unanswered, and no one is ever at the desk when you walk in. There’s no urgency or accountability.Recently, I updated my payment info and was told I could pay the balance at my next visit. But when we showed up for an appointment we believed was scheduled, the manager Renee made a rude facial expression and offered no help. She claimed we didn’t have an appointment (though the app said otherwise) and that there were no openings, yet the app still showed availability.We returned for our actual appointment, arrived on time, waited 15+ minutes to be seen, then were told our membership was "in collections" and we’d be charged full price, something no one ever mentioned. After more delays and unclear info, we canceled the visit.I asked Renee to send over our dog’s medical records to transfer care, and she repeatedly brushed it off. It wasn’t until I asked to speak to her manager that another associate finally sent them. Only then did we receive basic customer service.Renee, the manager, has shown nothing but unprofessional behavior, nasty looks, dismissive tone, and zero leadership. If this is who Banfield trusts to run a clinic, it says a lot about their standards. We’re extremely disappointed after a decade of loyalty. - Thalía Amezcua
Banfield Pet Hospital Overview Intro Services Detail Photos Location Reviews

Banfield Pet Hospital Introduce

In the vibrant community of Elk Grove, California, Banfield Pet Hospital on Elk Grove Blvd serves as a dedicated partner in the health and happiness of your pets. For pet owners across the state, ensuring their animal companions receive high-quality, professional care is a top priority. At Banfield, we are committed to providing a full spectrum of veterinary services for dogs and cats. We understand that your pets are family, and our mission is to deliver compassionate, skilled care that supports their well-being throughout every stage of their life. We believe in a proactive approach to veterinary medicine, focusing on preventive care to help catch and address health issues early. This commitment is reflected in our comprehensive service offerings, from routine check-ups and vaccinations to more complex diagnostic and surgical procedures. Our goal is to build a long-term partnership with you, providing the guidance and support you need to make informed decisions about your pet's health. We strive to create a welcoming and friendly environment where you feel heard and your pet feels safe.

Banfield Pet Hospital is conveniently located at 4730 Elk Grove Blvd #120, Elk Grove, CA 95758. The hospital's location makes it easily accessible for residents of Elk Grove and the surrounding areas. We are dedicated to ensuring that our facility is welcoming and easy to navigate for all clients, which is why we offer a wheelchair-accessible entrance, a dedicated wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These amenities are in place to provide a comfortable experience for everyone who visits our clinic. To ensure that your pet receives the dedicated time and attention they deserve and to minimize your wait time, we operate primarily on an appointment-required or recommended basis. We encourage all clients to call ahead to schedule their visit. Our convenient location on a main boulevard and our commitment to accessibility are designed to make your trip to the veterinarian as stress-free as possible, allowing you to focus on your pet’s health needs.

At Banfield Pet Hospital, we offer a comprehensive range of veterinary services to meet the diverse health needs of your animal companions. Our skilled team of veterinarians and support staff are equipped to handle a variety of medical needs, from routine wellness to specialized care. Our services include:

  • Comprehensive Exams and Physical Exams: Routine check-ups are the foundation of preventive care, helping us monitor your pet's health and detect issues early.
  • Vaccinations: We provide all necessary vaccinations to protect your pet from a wide range of infectious diseases.
  • Spaying and Neutering: These common surgical procedures are vital for pet population control and provide significant health benefits.
  • General Surgery and Surgical Care: Our team is skilled in a variety of surgical procedures, ensuring your pet receives the care they need in a safe environment.
  • Diagnostics, Blood Tests, and In-house Laboratory Diagnostics: Our in-house lab and diagnostic tools, including digital radiography and dental digital x-rays, allow for quick and accurate results.
  • General Dentistry and Coat and Skin Care Treatment: We provide professional dental care and treatments for skin and coat issues to ensure your pet's overall well-being.
  • Parasite Control: We offer effective solutions to prevent and treat common parasites like fleas, ticks, and worms.
  • Orthopedic Evaluation and Treatment: Our team can assess and treat joint health issues to improve your pet’s mobility and comfort.
  • Behavior Evaluation and Nutrition Advice: We provide expert guidance on your pet's behavior and can help you create a personalized nutrition plan.
  • Veterinary Emergency: We can provide urgent care for sudden illnesses and injuries during our regular business hours.

Beyond our core services, Banfield Pet Hospital offers several key features and highlights that are appreciated by many of our clients. The hospital is proud to be an LGBTQ+ friendly space, fostering an inclusive and welcoming environment for all members of the community. Our team includes knowledgeable and caring individuals, like Justine and Akila, who have been praised by customers for their expertise and for making them feel like family. Their ability to provide excellent service and to go above and beyond—such as making tea for a client while their pets were being seen—creates a deeply positive and personal experience. The concept of the "Optimum Wellness Plan" is a core feature of Banfield, providing a way for pet owners to manage their pet’s health proactively with predictable monthly payments. While this plan has its critics, it is seen by many as a valuable way to budget for ongoing pet care. The focus on a proactive, preventive approach to health care is a significant highlight, ensuring that pets receive consistent, high-quality care that can prevent future problems. The positive feedback about the staff's knowledge and their ability to make clients feel cared for is a key reason for the loyalty of many pet owners.

For your convenience, here is the contact information for Banfield Pet Hospital: The address is 4730 Elk Grove Blvd #120, Elk Grove, CA 95758, USA. You can reach the hospital by phone at (916) 478-7330. We recommend calling ahead to schedule your pet’s next appointment or to ask any questions about our services or your pet’s health. Our team is ready to assist you and provide a warm welcome.

For pet owners in California, choosing a veterinarian is a deeply personal decision, and there are compelling reasons why Banfield Pet Hospital is a choice worth considering. The most powerful reason is the deep and personal connection that many clients have with the staff, as evidenced by the heartfelt testimonials. The fact that team members like Justine and Akila are described as knowledgeable and treating clients "like family" speaks volumes about the level of care and personal attention provided. The positive experiences, such as feeling cared for and not rushed, are a testament to the staff's commitment to building strong, trusting relationships. While some clients have had negative experiences with administrative or management aspects of the hospital, the positive feedback about the medical care and the genuine kindness of the veterinary professionals themselves is a strong counterpoint. The consistent praise for the medical staff and their ability to provide knowledgeable and caring service demonstrates that, for many, the quality of care their pet receives is excellent. The convenient location and comprehensive service offerings, along with the commitment to being an LGBTQ+ friendly space, also contribute to making this Banfield location a viable and positive choice for pet owners in the Elk Grove area. This practice offers the comfort of a knowledgeable team and a wide range of services, providing a good option for those seeking dedicated pet health care.

Banfield Pet Hospital Services

  • Veterinarian

  • Behavior Evaluation
  • Behavior evaluation
  • Blood Tests
  • Coat and skin care treatment
  • Comprehensive Exams
  • Comprehensive exams
  • Dental digital x-ray
  • Diagnostics Surgery
  • Digital Radiography
  • Digital radiography
  • Dog Packages
  • Gastrointestinal illness diagnosis and treatment
  • General Dentistry
  • General Surgery
  • General Veterinary Practice
  • General dentistry
  • General surgery
  • In-house laboratory diagnostics
  • Joint Health
  • Nutrition Advice
  • Nutrition advice
  • Online Vet
  • Orthopedic evaluation and treatment
  • Parasite Control
  • Parasite control
  • Pet Hospital
  • Pet Medical
  • Pets Checked
  • Physical Exams
  • Preventive Veterinary Care
  • Spaying And Neutering
  • Spaying and neutering
  • Surgical Care
  • Vaccinations
  • Veterinary Emergency
  • Veterinary Visit

Banfield Pet Hospital Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Restroom
  • Crowd

  • LGBTQ+ friendly
  • Planning

  • Appointment required
  • Appointments recommended

Banfield Pet Hospital Photos

Banfield Pet Hospital Picture 1Banfield Pet Hospital Picture 2Banfield Pet Hospital Picture 3Banfield Pet Hospital Picture 4Banfield Pet Hospital Picture 5Banfield Pet Hospital Picture 6Banfield Pet Hospital Picture 7Banfield Pet Hospital Picture 8Banfield Pet Hospital Picture 9Banfield Pet Hospital Picture 10

Banfield Pet Hospital Location

Banfield Pet Hospital

4730 Elk Grove Blvd #120, Elk Grove, CA 95758, USA

Banfield Pet Hospital Reviews

An average rating of ★4.1 from 144 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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