Banfield Pet Hospital Introduce
Banfield Pet Hospital, located in Chesterfield, Michigan, is a modern and well-equipped animal hospital dedicated to providing comprehensive and proactive veterinary care. As a part of a national network of clinics, this location offers a familiar and reliable experience for pet owners in the greater Detroit area. Housed conveniently inside the local PetSmart, Banfield makes it easy for pet parents to take care of their pet's health and wellness needs in one accessible location. The hospital is committed to a preventative approach to medicine, focusing on a long-term strategy for pet health rather than just reacting to illnesses.
The core of Banfield’s philosophy is its Optimum Wellness Plans®, which are designed to make high-quality, routine care more affordable and predictable for pet owners. These plans are not pet insurance but rather a way to package and budget for essential services like exams, vaccinations, and diagnostic tests. This model allows the veterinary team to build a consistent relationship with their patients, providing a baseline of health and monitoring for changes over time. The focus on proactive care aims to catch potential issues early, often before they become more serious or costly problems.
The team at the Chesterfield location is known for their compassionate and professional demeanor. From the front desk staff to the veterinarians and technicians, the hospital strives to create a welcoming and comforting environment. They understand that a vet visit can be stressful for both pets and their owners, and they work to put everyone at ease. The combination of a friendly team, a clean and well-equipped facility, and a proactive health model positions Banfield as a practical choice for routine pet care in the Michigan community.
Banfield Pet Hospital in Chesterfield is conveniently situated at 51347 Gratiot Ave, Chesterfield, MI 48051, USA. Its location within a PetSmart store is a key feature, making it a central hub for many of a pet owner’s needs, from purchasing food and toys to getting a health checkup. This accessibility is particularly beneficial for those in Chesterfield and surrounding areas like Macomb, New Baltimore, and Clinton Township.
The hospital is committed to making its services accessible to all clients. A wheelchair-accessible parking lot is available, ensuring that individuals with mobility challenges can easily bring their pets in for care. While appointments are required or recommended, which helps manage wait times and ensure a more personalized experience, the hospital’s location and operational model are built around the convenience of the modern pet parent. The presence within a large retail space also means there are no issues with on-site parking, adding to the overall convenience.
Banfield Pet Hospital offers a variety of services designed to provide a full spectrum of preventative care. Their focus on the Optimum Wellness Plans means many of these services are bundled together for affordability and convenience. Services offered include:
- Comprehensive Exams: Regular, nose-to-tail check-ups for ongoing health monitoring.
- Vaccinations: All routinely recommended vaccinations to protect against common diseases.
- General Dentistry and Tooth Cleaning: Professional cleaning and oral care to prevent and treat dental issues.
- General Surgery: Procedures such as spays and neuters.
- Digital Radiography: Advanced imaging to diagnose internal issues.
- In-House Laboratory: Quick and efficient diagnostic testing, including Canine DNA Tests.
- Parasite Control: Prevention and treatment for fleas, ticks, and other parasites.
- Nutrition Advice: Guidance on proper diet and exercise for your pet's life stage and needs.
- Behavior Advice: Counseling and support for managing pet behavior.
- Microchipping: A permanent form of identification for pet safety.
- Medical Grooming: Grooming services to address specific medical needs.
- End of Life Care: Compassionate services to support pets and their families during difficult times.
- Drop-Off Services: Convenient drop-off options for clients with busy schedules.
Banfield Pet Hospital’s unique features and highlights are centered around its business model and customer experience.
- Optimum Wellness Plans®: This is a major highlight, offering a proactive, bundled approach to preventative care with predictable monthly payments. It provides peace of mind for managing routine health costs.
- Convenient Location: Being inside a PetSmart store simplifies the process of pet care, allowing for vet visits and supply shopping in one trip.
- Compassionate and Professional Staff: The team, from the front desk staff to the veterinary professionals, is praised for their warmth, professionalism, and genuine love for animals. They are known for making pets and owners feel at ease.
- LGBTQ+ Friendly: The hospital is an inclusive and welcoming environment for all members of the community.
- Advanced Technology: The use of digital radiography and ultrasonography ensures accurate diagnoses.
- Proactive Health Focus: The emphasis on preventative medicine helps pet owners stay on top of their pet’s health, aiming to prevent more serious conditions down the line.
- Variety of Services: The range of services, from routine care to general surgery and special packages like Puppy Packages, caters to a broad spectrum of pet needs.
For appointments or general inquiries, you can contact the Banfield Pet Hospital in Chesterfield using the following information:
Address: 51347 Gratiot Ave, Chesterfield, MI 48051, USA
Phone: (586) 949-0178
Please note that appointments are either required or highly recommended to ensure you receive timely service.
For pet owners in Michigan, choosing Banfield Pet Hospital in Chesterfield is often a decision driven by convenience and a desire for a proactive health plan. The biggest draw is undoubtedly the Optimum Wellness Plan®, which provides a clear, affordable way to manage routine veterinary expenses without the surprises of large, unexpected bills. This is particularly appealing for those who want to be diligent about their pet's health but also need a budget-friendly solution. The plan's unlimited office visits, for example, encourage regular check-ins, allowing the veterinary staff to establish a health baseline for your pet and catch issues early.
However, it's crucial for prospective clients to understand the full scope of Banfield's business model. While the wellness plans are excellent for preventative and routine care, they are not pet insurance and do not cover accidents or illnesses. For serious, unexpected conditions, clients may need to seek care elsewhere and will be responsible for those costs. As one customer review pointed out, Banfield may refer complex cases to specialty hospitals, highlighting their strength in general and preventative care rather than advanced, emergency interventions. This can be a frustration for some, but it is a transparent part of their operational model.
Ultimately, the value of Banfield lies in its ability to serve as a reliable, friendly, and consistent provider for everyday pet health. The positive feedback about the staff's professionalism and kindness, especially individuals like Jessica at the front desk, underscores the positive atmosphere they strive to create. For those looking for a partner in consistent, preventative care, with the added bonus of convenience and a predictable cost structure, Banfield Pet Hospital in Chesterfield is a viable and often-praised option.
Banfield Pet Hospital Services
Veterinarian
- Behavior advice
- Canine Dna Test
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Digital Radiography
- Digital radiography
- Drop Off Services
- Ear Care
- End Of Life Care
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Surgery
- General dentistry
- General surgery
- In-House Laboratory
- Medical Grooming
- Medical grooming
- Microchipping
- Nutrition Advice
- Nutrition advice
- Parasite Control
- Parasite control
- Pet Healthcare
- Puppy Packages
- Spays and neuters
- Tooth Cleaning
- Ultrasonography
- Vaccinations
- Veterinary Visit
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
51347 Gratiot Ave, Chesterfield, MI 48051, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 110 STARS!!!!!I can’t say enough good things about the team at Banfield in Chesterfield, especially Jessica at the front desk—she’s an absolute gem. From the moment you walk in, Jessica greets you with warmth, professionalism, and a genuine love for animals that instantly puts both pets and owners at ease. She’s incredibly organized, patient with questions, and always goes the extra mile to make sure everything runs smoothly.The veterinary staff is equally impressive—knowledgeable, compassionate, and thorough in their care. Whether it’s a routine check-up or something more urgent, they treat every pet like family. The facility is clean, well-equipped, and conveniently located inside PetSmart, which makes it easy to grab supplies before or after your visit.The Banfield Wellness Plan is a game-changer. It’s an affordable and proactive way to stay on top of your pet’s health, covering regular checkups, vaccines, and even dental cleanings. It gives peace of mind knowing you’re not only saving on costs but also giving your furry friend consistent, high-quality care.If you’re looking for a place where your pet will be treated with kindness and respect, Banfield Chesterfield is the spot. And if you’re lucky enough to be greeted by Jessica, you’ll know you’re in good hands from the very start.
July 29 · Scott P-ZakThese guys are not vets. WePaid for their comprehensive plan for our dog. She had nosebleeds and they would not see her. Over the phone they diagnosed her with either having a foreign mass in her nose or a tumor. They said we needed to find a vet with a scope. After hours of searching, we found blue pearl in Auburn Hills, a very good vet.But very far away. We took her there and they examined her.We had to pay for an emergency visit. After.The vet saw her and she was also seen by their dermatologist.They determined that it was not a mass and it was not a foreign object just by sticking a cutip up her nose. They said there are many reasons for dogs to have nosebleeds.The vets and the dermatologist found nothing wrong with her and said that we should just monitor it. They said the next course would be blood test if the nose bleeds didn't stop. They said a scope would be the last resort as a diagnostic method.And by the way would cost three thousand dollars which bandfield did not mention. They also said that branfield in the veterinarian community is more or less a jiffy lube. If you need a real vet they said don't go there. We will never take our dog to a brandfield again.We are now in the market for a real vet.I suggest not taking your dog there unless it's for something simple like trimming their nails or blood test or perhaps a general check up.
August 15 · Nalpac ZAbsolutely love this place and their people! Just got a kitten and the wellness plan is a MUST! I have a few family members aswell that take their animals there too and they all love it. Our animals are always taken care of and are as least stressed as they can be with going to a vet! Super helpful staff. Some bad reviews Ive read are not a great reflection of this place. But I understand people are more sensitive when it comes to their pets so they judge harshly. I can tell they readily care for my baby!
May 15 · MinaTook my cats for their dental cleaning under my Banfield plan. The vet tech called me after the cleaning was done, to tell me that my one cat has a fractured tooth. Why didn’t someone call me DURING the cleaning , to see if I’d like it repaired/ pulled ? They wait until the cleaning is completed to inform me that the tooth is fractured? Makes no sense .Both of my cats had comp exams and teeth cleanings together. I never received a call from the vet on either of my cats to let me know what he/she found during the exam and cleaning . The vet tech called me but not the vet themself . Thought that wasn’t cool. The vet should have called me, not the tech.
May 19 · Meredith JanasThe staff and veterinarian were all so kind and understanding. They took such good care of our dog, Odin, today. Thank you all so much.
April 08 · Melissa McMacken
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