Banfield Pet Hospital Introduce
For pet owners in Smyrna, Tennessee, and the wider Rutherford County area, finding a veterinary clinic that offers both comprehensive services and compassionate care is a top priority. Banfield Pet Hospital, located right here in Smyrna, is a trusted name that provides a wide range of medical services designed to keep your furry family members healthy and happy throughout their lives. This hospital is a part of a large, well-established network, which means they have access to extensive resources and a wealth of knowledge to support your pet's health. The team at this location is committed to promoting responsible pet ownership and preventive health care, which is the cornerstone of their philosophy. They understand that a proactive approach is the best way to ensure a long and happy life for your pet, and they offer tailored plans and services to achieve that goal. From routine check-ups to addressing specific health concerns, the staff at Banfield Pet Hospital strives to deliver exceptional care with a personal touch. The professionals here are known for their genuine interest in the well-being of every animal, making each visit a positive and reassuring experience for both pet and owner.
Banfield Pet Hospital in Smyrna has built a reputation for its professional and knowledgeable team. The clinic's staff is known for going above and beyond to provide excellent client support. Team members, from client coordinators to veterinarians, are praised for their genuine interest in the health of the pets they care for. They create a welcoming and loving environment, which can make a significant difference in a pet’s comfort level during a vet visit. The Smyrna location is also part of a larger network that emphasizes a preventive care model, which often includes a variety of services bundled into wellness plans. This can make it easier and more affordable for local pet owners to stay on top of their pets' health needs. The team’s dedication to compassion and care is evident in their interactions, as they take the time to address pet concerns with seriousness and genuine affection. This blend of professional expertise and heartfelt kindness makes Banfield Pet Hospital a valuable resource for pet owners in Smyrna and the surrounding Middle Tennessee area.
Banfield Pet Hospital is conveniently located at 807 Industrial Blvd, Smyrna, TN 37167, USA. This location is easily accessible for residents of Smyrna and nearby communities, including Murfreesboro and La Vergne. The hospital is committed to providing an accessible environment for all clients, featuring a wheelchair accessible parking lot to ensure ease of access for all visitors. The hospital operates on an appointment-based system. It is highly recommended to schedule appointments in advance to ensure that you and your pet are seen promptly. This approach helps the hospital manage its schedule effectively and provide each patient with the dedicated time and attention they need. While appointments are required, the staff works to accommodate clients as best they can. The location’s presence in Smyrna provides a convenient option for local pet owners seeking a reliable and well-equipped facility for their pet’s health needs.
Services Offered
Comprehensive Exams and Wellness Care: Offering thorough physical examinations to help spot potential health issues early, as well as general wellness advice for every stage of your pet's life.
Vaccinations and Parasite Control: Providing essential vaccinations to protect against common diseases and offering advice on effective parasite prevention and control.
General Dentistry: Comprehensive pet dental care, including general dentistry services to maintain oral health and prevent dental diseases.
Spays and Neuters: Performing routine spay and neuter surgeries to help with pet population control and provide significant health benefits for your animal.
Digital Radiography and Ultrasonography: Utilizing advanced digital imaging tools, including digital radiography and ultrasonography, for accurate diagnosis of internal issues and conditions.
General Surgery: The hospital is equipped to perform a variety of general surgical procedures with a focus on your pet's safety and comfort.
Nutritional and Behavioral Advice: Providing professional advice on pet nutrition and weight management, as well as guidance on pet behavior to address common concerns.
Microchipping: Offering microchipping services to provide a permanent form of identification, which significantly increases the chances of being reunited with a lost pet.
End-of-Life Care: The hospital offers compassionate end-of-life care to help you and your pet through their final days with comfort and dignity.
Features / Highlights
LGBTQ+ Friendly Environment: Banfield Pet Hospital is known for being an inclusive and welcoming place for all members of the community, ensuring everyone feels comfortable.
Genuine Compassion and Care: Clients consistently praise the staff, including the client coordinators and veterinary team, for their genuine love and care for the pets they treat.
Knowledgeable and Attentive Team: The team is described as delightful and highly knowledgeable, taking pet owners' concerns with the utmost seriousness.
Focus on Preventive Care: The hospital's emphasis on wellness plans and preventative services makes it easy for pet owners to stay proactive about their pet’s health.
Strong Client Relations: The team is noted for going above and beyond to provide exceptional service, with staff members who are genuinely interested in the health and happiness of their "babies."
Comprehensive Services: The hospital provides a wide array of services all in one location, from routine exams and vaccinations to advanced diagnostics and surgery.
Contact Information
Address: 807 Industrial Blvd, Smyrna, TN 37167, USA
Phone: (615) 220-3600
What is worth choosing?
Choosing a veterinarian is a critical decision for any pet owner in Smyrna, TN. While individual experiences can vary, Banfield Pet Hospital provides several compelling reasons why it is a worthy choice for many families. One of the primary advantages is the hospital’s clear focus on preventative care, often supported by their Optimum Wellness Plans. These plans are designed to make it more affordable and convenient to provide consistent, proactive healthcare, including regular check-ups, vaccinations, and other essential services. This model helps catch potential health issues early, which can lead to better outcomes and, in many cases, lower costs in the long run. The hospital's wide range of services, from general surgery to advanced imaging like digital radiography and ultrasonography, means that you can often get a variety of care all in one place, streamlining the process for busy pet owners.
The consistent positive feedback from clients highlights the exceptional compassion and professionalism of the staff. Many pet owners feel that their animals are truly loved and cared for by the team. Staff members like Shaena and Kayla are described as outstanding and the entire veterinary team is praised for their knowledge and kindness. They are dedicated to not only treating pets but also building meaningful relationships with the clients who bring them in. This personal connection helps to create a comfortable and trusting environment. Additionally, the hospital's reputation as an LGBTQ+ friendly space makes it a welcoming and inclusive option for all members of the community. In a world where pet care can sometimes feel impersonal, Banfield Pet Hospital in Smyrna strives to deliver a comprehensive, professional, and deeply compassionate experience, making it a strong choice for your pet's health and wellness journey.
Banfield Pet Hospital Cat
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
807 Industrial Blvd, Smyrna, TN 37167, USA
Banfield Pet Hospital Reviews
plancallfurdeskcompassionatenailscleanunderstandingboysmorning
★ 5★ 4★ 3★ 2★ 1I have pet since 2016 with care plan from this company. My dog got SEIZURE because of bad experience in Pet Smart. It happened couple times and I took her to another clinic and she was calm no Seizure. Please do not trust pet smart. Not grooming salon especially.This is my experience and I hope it doesn’t happen for your love s one.I canceled my plan with them and although the reason was their service they still charge me for my remaining balance of $140.After 9 years with them I feel it was very unfair for me.
August 06 · leila azadniaShaena and Kayla are outstanding client coordinators, always going above and beyond. They show genuine interest in my babies' health and welcome them with love, displaying exceptional compassion. The veterinary team is delightful, highly knowledgeable, and addresses my pet concerns with utmost seriousness they take great care of our babies and always love on them. I would readily give them a 100 percent rating, as they are the epitome of kindness.
May 21 · Shelby MessickI love bringing my pet there. However the last visit not so good. Had appointment and the young lady ask me to wait and she will get me in a few minutes and I was the only one there . But I waited 30 minutes. The doctor however was AWESOME!
July 09 · allie PenningtonIf I could give 0 stars I would! They asked for me to drop off my dogs sample…. Only to lose it! I had to call and ask for an update just to be told that they’re short staffed and nobody knows what happened to the sample which was the sole purpose of me making an appt there. The only solution they gave was to bring it in again and then tried to sale me another test like I would ever trust them again. She then told me I should get care asap with them and not delay with switching vets LOL - when they lost it to begin with? Care wouldn’t have been delayed if they actually were aware of what’s going on. Long story short, we switched the NEXT day and got answers almost immediately for half of the cost elsewhere. Idk about other locations by this one made me not want to ever trust Banfield again.Oh also- that wellness plan is BS! The only reason I signed up was for all of the testing she needed/ what I was told she needed would be included! Only for them to tell me that it wasn’t TWICE! I literally had to show them where in her plan it was included & the other test they tried to sell me was supposedly not included either when I was told it was TWICE. So yeah This location is the worst .
April 13 · Aaliyah JayI have been taking my toy poodle Willow to the Banfield vet in Smyrna for several years. This location is closest to where I live in Antioch. Vets Dr. Costilla and Dr. De Martin at this Banfield have significantly contributed to the decline in my dog Willow's health.Below are key events demonstrating substandard care from these vets:ISSUES WITH DIAGNOSIS AND TREATMENT OF CUSHING’S DISEASE- Willow diagnosed with Cushing's disease in 2021 after bloodwork showed elevated liver enzymes, but Banfield did not recommend treatment despite ultrasound showing disease- Over next year, Willow experienced periodic 1-2 minute episodes where she would stumble, tilt her head, then recover. Banfield vets labeled these as "nausea" but did not relate to Cushing's diagnosis- Following months of taking Willow to the Smyrna location, Franklin’s Banfield vet said episodes sounded like strokes and to see a neurologist if happened again. When next episode occurred, Smyrna Banfield vet made no mention of strokes.- Next episode was severe - couldn't walk for 4 days, permanent limp. Neurologist put her on blood thinners, stopping episodes- evident Smyrna Banfield vets failed to recognize condition and adjust treatmentFAILURE TO COMMUNICATE KEY DIAGNOSTICS RESULTS- July 5th records show Banfield vet recognized Willow had suffered "another" stroke but did not inform me, refer to neurologist, or express urgency- Willow rapidly losing weight over 18 months but vets insisted weight loss was because not enough calories, not because of conditions. Said would refer to specialist if kept losing weight- Weight declining but vets insisted she was gaining weight, despite clear documentation of 7 lb weight loss over 18 months- Dr. De Martin became impatient when I questioned the inaccurate weight gain claim and refused to refer me to an internal medicine specialist.- the next day I made an appointment and took Willow to Franklin’s Banfield where vet expressed alarm at weight loss and immediate need for internal medicine workup. Willow was 5.8 pounds- Specialty vet found inflammatory bowel disease, gallbladder disease, heart murmur that Banfield records showed existed earlier but owner was never informed and Willow was never treated for the murmur. Murmur documented and went from 2/6 to 5/6.INTERACTIONS WITH BANFIELD DIRECTOR- Director admitted numerous missed signs by staff and doctors, said they would reeducate Smyrna location staff- Declined to provide corporate contact info when asked-Never offered any type of restitution, no real accountability-This call was recordedSUMMARY- I have spent thousands on Wellness Plan, but neglect by Smyrna staff resulted in weight/quality of life loss, avoidable health declines- Care disparities: Franklin location more patient, thorough, better quality of doctors; Smyrna rushed, impatient, lack of knowledge, socioeconomic differences in care quality.- Concerns that Smyrna Banfield provides lower quality care compared to Franklin’s location in more affluent area Smyrna services primarily Smyrna and South Nashville/Antioch residents.
February 19 · elle german
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