Banfield Pet Hospital Introduce
For pet owners in the Overland Park area of Kansas, finding a reliable, comprehensive, and compassionate veterinary partner is essential to ensuring a long and healthy life for your furry family members. The **Banfield Pet Hospital** located at 11501 Metcalf Ave provides a full range of veterinary services, from routine preventive care to advanced diagnostics and general surgery, right in the heart of the community.
This Banfield location operates as a full-service animal hospital, committed to a proactive approach to pet health. Their model is centered on routine care and early detection of potential issues, which is greatly facilitated by their popular **Optimum Wellness Plans (OWP)**. The OWP allows pet owners to manage and budget for essential preventive care services throughout the year, ensuring pets receive regular check-ups, necessary vaccinations, and early diagnostic testing without the stress of unexpected bills. This focus on prevention is a cornerstone of the hospital’s philosophy, providing peace of mind to Kansas pet families.
The staff, including experienced veterinarians and support team members like Dr. Grace and tech Ethan (mentioned in client reviews), are consistently praised for their professional expertise and genuine, loving treatment of every pet. They are dedicated to taking the time to listen to client concerns, thoroughly explain medical procedures, and discuss the benefits of the wellness plans in detail, creating a supportive and friendly environment for both pets and their owners.
### Location and Accessibility in Overland Park, KS
The Banfield Pet Hospital in Overland Park is situated at a highly convenient and central location: **11501 Metcalf Ave, Overland Park, KS 66210, USA**. Its strategic placement **inside the local PetSmart store** on Metcalf Avenue offers unmatched convenience for pet owners, allowing them to handle veterinary appointments, pet supplies, and even grooming needs in one trip. This integrated location simplifies the logistics of pet care for busy Kansas residents.
Accessibility is a priority at this facility to ensure all clients can easily visit with their pets. Key accessibility features include:
- **Wheelchair accessible parking lot:** Dedicated spaces are available for easy access to the PetSmart entrance and the hospital itself.
- **Convenient Retail Location:** Being inside the PetSmart store means easy access and a familiar environment for many pets.
To ensure every pet receives focused attention and to minimize wait times, Banfield Pet Hospital operates with a structured scheduling system. **Appointments are required and recommended** for all visits. Clients are strongly encouraged to call ahead to schedule their appointments, especially for routine check-ups and non-emergency procedures. Furthermore, the facility is proudly **LGBTQ+ friendly**, maintaining a welcoming and inclusive environment for all members of the Overland Park community.
### Comprehensive Veterinary Services Offered
The Overland Park Banfield Pet Hospital provides a comprehensive array of medical, diagnostic, and surgical services for dogs and cats, supporting their health from puppy or kitten stages through their senior years. These services are designed to address both preventive care and acute medical needs.
Core veterinary services available include:
- **Preventive and Wellness Care:**- **Comprehensive Exams:** Routine nose-to-tail physicals, typically performed twice per year under the OWP.
- **Vaccinations:** Recommended routine immunizations and boosters to protect against common illnesses.
- **Parasite Control:** Diagnosis, prevention, and treatment plans for internal and external parasites.
- **Microchipping:** Quick and easy procedure to provide permanent identification for pets.
- **Nutrition Advice:** Guidance on diet, weight management, and feeding to support optimal health.
- **Behavior Advice:** Consultations to address common behavioral concerns in pets.
 
- **Diagnostics and Imaging:**- **Digital Radiography (X-rays):** Used to assess bones, joints, and internal organs for diagnosis.
- **Ultrasonography:** Advanced imaging technique used to visualize internal organs and soft tissues.
- **Gastrointestinal Illness Diagnosis and Treatment:** Comprehensive care for digestive issues.
- **Coat and Skin Care Treatment:** Diagnosis and management of dermatological conditions.
 
- **Surgical and Dental Procedures:**- **General Surgery:** Including a range of procedures to support your pet's health.
- **Spays and Neuters:** Routine surgical procedures for population control and health benefits.
- **General Dentistry:** Professional cleaning, exams, and necessary extractions to maintain oral health.
 
- **Specialized and End-of-Life Care:**- **Medical Grooming:** Grooming services provided under medical supervision for pets with special health needs or mobility issues.
- **End of Life Care:** Compassionate and supportive services for pets reaching their final life stage.
 
### Features and Highlights of the Animal Hospital
The Banfield Pet Hospital in Overland Park is known for several key features that enhance the client and patient experience:
- **Optimum Wellness Plans (OWP):** The most significant highlight is the offering of OWP packages, which bundle preventive services like unlimited office visits, annual exams, vaccinations, and discounted services into an affordable monthly payment plan, making long-term pet health care more predictable and budget-friendly for Kansas families.
- **Customer Service Excellence:** The facility is highly-rated for its friendly and caring staff. Team members like Ethan and Dr. Grace are singled out in reviews for their "great attitude" and for "loving on" pets as if they were their own, showcasing a true commitment to compassionate care.
- **Convenient Location:** Being housed inside PetSmart offers a unique, one-stop-shop convenience for vet care, food, and supplies on Metcalf Avenue.
- **Unlimited Office Visits:** A key feature of the OWP is unlimited, non-emergency office visits at any Banfield location nationwide, encouraging owners to bring their pets in for concerns without worrying about the cost of a visit fee.
- **Virtual Access:** OWP members also benefit from access to **24/7 Pet Chat™** with veterinary professionals for quick advice and peace of mind outside of regular business hours.
- **Inclusive Environment:** The hospital is publicly noted as being **LGBTQ+ friendly**, promoting a welcoming and safe space for all pet owners in the Overland Park community.
### Contact Information
For general inquiries, scheduling a comprehensive exam, or learning more about the Optimum Wellness Plans, please contact the Overland Park location directly. Remember that appointments are highly recommended to ensure timely service.
- **Address:** 11501 Metcalf Ave, Overland Park, KS 66210, USA
- **Primary Phone:** (913) 345-8383
- **Mobile Phone:** +1 913-345-8383
- **Planning Note:** Please call ahead to schedule your appointment, as appointments are required for most services.
### What is Worth Choosing Banfield Pet Hospital
Choosing Banfield Pet Hospital in Overland Park is a decision to prioritize **proactive, budget-friendly, and convenient** veterinary care for your pet. For Kansas residents, the key benefit lies in the structure of the **Optimum Wellness Plans (OWP)**, which shifts the focus from treating illness to preventing it. The inclusion of **unlimited office visits** within the plan encourages owners to seek early consultation for even minor concerns, potentially catching health issues before they become serious or costly emergencies.
The combination of comprehensive, in-house services—including advanced diagnostics like **digital radiography and ultrasonography**, necessary **general surgery**, and full **vaccination** schedules—with a friendly, welcoming, and professional staff makes this Banfield location an excellent choice for consistent and high-quality primary veterinary care in Johnson County. The positive customer reviews highlighting the staff’s genuine care further confirm that your pet will receive both expert medical attention and personal affection.
Banfield Pet Hospital Services
- Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
- Accessibility
- Wheelchair accessible parking lot
- Crowd
- LGBTQ+ friendly
- Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
11501 Metcalf Ave, Overland Park, KS 66210, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1- I just relocated to Kansas and this PetSmart in Overland Park is my neighborhood Banfield. The staff here are so friendly and the doctors take the time to talk and listen. One of my favorite people here is Ethan. He loves on my Chihuahua like she is his own. Thank you ETHAN for always being so great with Leila. 💗😺 January 10 · Hita aka Annahita Lessany
- I took my dog in for its 1st appointment and the staff there were great! Everyone seemed to know what they were doing and the doctors take the time to explain the OWP plans are. One of my favorite vets that came in with a great attitude and loving in my Tony like he was her own was Grace! She was amazing and knew what she was doing! Great job! August 05 · Treavor Twohig
- I’ll be honest I did not have the best experience putting my dog down here. I quite literally had to BEG the staff to send me a sympathy card after a couple months still not receiving it and it was clearly rushed because hardly anyone signed it… I was told it had gotten misplaced under some veterinary books. :( Rosie was well known and it was heartbreaking for her to just be forgotten like that.It’s also frustrating for them to constantly reschedule your pet’s dentals the day of because they overbooked and realized halfway through the day they won’t have time.As a bi and nonbinary individual I was not respected at this location, to put it mildly. I’m grateful Dr. Jack is no longer there but she was not the only issue related to this. August 23 · Rebecca Feehan
- Not only is the service great at the front desk, but the medical professionals working there were able to recall anecdotal details about our pets, even weeks after their appointments.Banfield, in general, is a great brand/service, and we're happy to see that this location is also up to the standard. April 29 · Lubomyr Murashchik
- Cannot recommend this particular location enough! The girls working here are so kind and the process is always so easy. Maddy/Maddie always is so sweet when she does my dog’s initial overview. They offer appts as well as drop offs which has made such a big difference for my schedule and ability to make sure my girl is always up to date and healthy. The front desk girls are so easy to work with and efficient at getting people in and out. And everyone is so patient even with my wild puppy!I’ve been to several small and local vets and although they’ve all been great but the staff and efficiency here makes all the difference.Shout out to the whole team because they truly offer some great care! July 24 · Anna Noel
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