Phoenix Veterinary Surgical Specialists Introduce
When a beloved pet in the Kansas City area requires complex medical intervention, pet parents need more than just a general Veterinarian; they need a specialist with the highest level of expertise. Phoenix Veterinary Surgical Specialists (PVSS) in Overland Park, Kansas, fills this critical niche, serving as a dedicated surgical center for Canine and Feline patients requiring Specialty Surgery. This family-owned, women-owned practice, founded by board-certified surgeons Dr. Heather Towle Millard and Dr. Ralph Millard, stands as a premier referral center for veterinarians across the region.
The core mission of PVSS is to provide unparalleled specialized veterinary surgery and patient care, combining cutting-edge expertise with compassionate, detailed attention. This dedication is evident in glowing client testimonials, such as the one from the chihuahua owner whose dog's mobility was restored after a complex ligament repair, or the Cat Info client whose feline, Rusto, successfully underwent a challenging Subtotal Colectomy for megacolon. In every case, clients emphasize the thoroughness of the consultation—where the surgeon "very thoroughly explained the procedure in detail"—and the extraordinary, continuous aftercare.
The practice distinguishes itself by focusing entirely on advanced Veterinary Surgical Services, covering both complex Orthopedic Examination and soft tissue procedures. They are not a primary care facility; instead, they work closely with Referring Veterinarians to offer second-to-none options for critical conditions that require specialized surgical intervention. The establishment of this private specialty practice allows the highly experienced surgical team to deliver care with a unique level of compassion, detail, and excellence, ensuring Kansas pets receive the highest standard of surgical outcomes available.
Phoenix Veterinary Surgical Specialists is conveniently located in Overland Park, Kansas, making it an accessible referral center for the entire Kansas City metropolitan area. The clinic is situated within a professional medical setting, which is easy to find for pet parents arriving for their scheduled appointments.
The facility address is: 10750 El Monte St Ste 300, Overland Park, KS 66211, USA.
Given the specialized and intricate nature of the services provided, visits to PVSS require specific scheduling. Therefore, the planning policy is: Appointment required, and Appointments recommended for any initial consultation.
General operating hours are designed around consultation and surgical scheduling:
- Monday – Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 12:00 PM
- Saturday: Closed
- Sunday: Closed
Importantly, while surgical scheduling follows these hours, the hospital provides dedicated 24-hour on-site care for recovering patients after surgery.
The clinic ensures a comfortable environment for all visitors, offering robust accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- General Restroom amenities
As a dedicated center for Veterinary Surgical Services, PVSS provides an extensive catalogue of advanced procedures for Small Animals, including Canine and Feline patients. Services fall into two primary categories: Orthopedics and Soft Tissue Surgery.
- Advanced Orthopedic Surgery and Joint Health:- Tplo Procedures and Tplo Surgery (Tibial Plateau Leveling Osteotomy) for Cranial Cruciate Ligament (CCL) tears.
- Acl Surgery and comprehensive treatment of other knee and ligament injuries.
- Fho Procedure and Fho Surgery (Femoral Head Ostectomy) for issues like severe arthritis or Hip Dysplasia.
- Surgical repair of fractures and joint luxation/dislocation.
- Correction of patellar luxation.
 
- Soft Tissue and General Surgery:- Complex abdominal and gastrointestinal procedures, including Subtotal Colectomy In Cats for megacolon.
- Hernia Repair (abdominal, perineal, etc.).
- Perineal Urethrostomy In Cats and other urogenital surgeries.
- Surgical Removal and Surgical Excision of masses for oncologic (cancer) cases.
- Routine Surgeries and minor procedures that require specialized attention.
 
- Advanced Diagnostics and Specialized Treatments:- Diagnostic Imaging, including Advanced Imaging and CT Scans, reviewed by the surgeon.
- Regenerative Medicine options, such as Stem Cell Therapy and Platelet-Rich Plasma (PRP).
- Comprehensive Anesthesia monitoring, including Blood Pressure Monitoring and Pulse Oximetry.
- Blood Testing and, when necessary, Blood Transfusions.
 
- Critical and Post-Operative Care:- Management of Critical Care patients.
- Dedicated on-site 24/7 after-care by the nursing team for post-surgical recovery.
- Emergency Surgical Interventions.
 
Phoenix Veterinary Surgical Specialists provides several unique advantages that elevate the standard of surgical care in the Kansas region:
- Board-Certified Expertise: The practice is operated by multiple board-certified veterinary surgeons, ensuring every patient receives care from doctors who have completed years of advanced Specialty Surgery training.
- Dedicated Post-Operative Monitoring: Unlike many specialty practices, PVSS offers continuous, 24-hour on-site care by a dedicated nursing team for patients recovering from complex surgery, which is crucial for successful outcomes.
- Comprehensive Surgical Scope: The surgeons specialize in both Advanced Orthopedic procedures (like TPLO and joint repair) and complex Soft Tissue surgeries (like gastrointestinal and oncologic excisions), providing a single, highly capable referral source.
- Personalized, Compassionate Communication: Client reviews consistently praise the team, and particularly Dr. Millard, for being "kind, compassionate and genuinely cared about Rusto" and providing extremely thorough instructions and follow-up communication, including proactive check-up texts.
- Focus on Regenerative Solutions: Offering cutting-edge therapies like Stem Cell Therapy demonstrates a commitment to modern treatment options that prioritize long-term Joint Health and recovery.
- Family-Owned and Women-Owned: As a family-owned business, the practice offers a level of personal commitment and care detail that stems from a deep-rooted desire to practice specialty medicine with excellence and high ethical standards.
Consultations at Phoenix Veterinary Surgical Specialists typically require a referral from your primary care veterinarian. To inquire about scheduling an appointment or for questions regarding a referral, please contact the Overland Park office.
- Address: 10750 El Monte St Ste 300, Overland Park, KS 66211, USA
- Phone: (913) 359-7888
- Mobile Phone: +1 913-359-7888
- Consultation: Appointment Required
For Kansas pet owners facing a critical diagnosis that requires a Pet Surgery specialist, choosing Phoenix Veterinary Surgical Specialists is choosing peace of mind. The clinic's value proposition is centered on the highest level of surgical skill combined with an unparalleled commitment to patient and Pet Parents support. When a dog needs a procedure like a TPLO Surgery, or a cat requires a delicate gastrointestinal operation, the expertise of the board-certified surgeons—such as those praised for their work on the chihuahua's ligament tear and Rusto's subtotal colectomy—is absolutely critical.
The fact that PVSS is "Kansas City's only private specialty veterinary small business that performs BOTH soft tissue and orthopedics, while offering in-house 24/7 after-care" is a profound reassurance. This means your pet's complex needs are met by a consistent, highly trained team from pre-surgical education through the most intensive post-operative recovery, right here in Overland Park, KS. For specialty surgery where success depends on precision and intensive care, "accept no substitute" than this highly trusted team.
Phoenix Veterinary Surgical Specialists Cat
- Veterinarian
- Acl Surgery
- Additional Diagnostics
- Advanced Imaging
- Advanced Surgical
- Blood Pressure Monitoring
- Blood Testing
- Blood Transfusions
- Canine
- Comprehensive Services
- Critical Care
- Ct Scans
- Diagnostic Imaging
- Emergency Surgeries
- Feline
- Fho Procedure
- Fho Surgery
- Hernia Repair
- Hip Dysplasia
- Joint Health
- Medical Care
- Orthopedic Examination
- Perineal Urethrostomy In Cats
- Personalized Treatment
- Pet Health
- Pet Insurance
- Pet Parents
- Pet Surgery
- Physical Examination
- Primary Care
- Pulse Oximetry
- Referring Veterinarians
- Regenerative Medicine
- Routine Surgeries
- Small Animals
- Specialty Surgery
- Stem Cell Therapy
- Surgery
- Surgical Excision
- Surgical Interventions
- Surgical Options
- Surgical Procedures
- Surgical Removal
- Surgical Specialists
- Surgical Treatment
- Tplo Procedures
- Tplo Surgery
- Urgent Care
- Veterinary Surgical Services
Phoenix Veterinary Surgical Specialists Details
- From the business
- Identifies as women-owned
- Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Amenities
- Restroom
- Planning
- Appointment required
- Appointments recommended
Phoenix Veterinary Surgical Specialists Photos










Phoenix Veterinary Surgical Specialists Location
Phoenix Veterinary Surgical Specialists
10750 El Monte St Ste 300, Overland Park, KS 66211, USA
Phoenix Veterinary Surgical Specialists Reviews
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★ 5★ 4★ 3★ 2★ 1- We can’t recommend Phoenix Veterinary Surgical Specialists enough! Our 14 year old chihuahua tore a ligament in his hind leg and Dr. Millard was not only able to repair it but he was also able to stabilize his knee to prevent future injuries. The team at PVSS are top notch and we are so grateful they were able to give our dog his mobility back! August 18 · Tom Willoughby
- Been to vets all across the United States for years and I have to say Phoenix gave us the best and most smooth experience hands down. My cat boy Rusto has been suffering from megacolon for a few years now and we brought him to Phoenix for the subtotal colectomy. From the second we walked in the door all the nurses and doctors were kind, compassionate and genuinely cared about Rusto. When we spoke with Dr. Millard, she very thoroughly explained the procedure in detail and answered all of our questions so we knew exactly what would be done during surgery, leaving us confident our boy would make it through. When he was discharged, the instructions were thorough and the aftercare was fantastic. Dr Millard and the team even texted me periodically to check up on Rusto. If you are looking for a vet to do a big surgery, look no further. These guys are the ones, accept no substitute. We would airlift our other cat here in a heartbeat because we trust these guys that much 👍 April 17 · Eric C.
- Very knowledgeable. The doctor really takes his time to explain the procedure on our babies and gives you a chance to ask questions! I would highly recommend this facility because our dog is a week out post op for a torn ligament in his knee and he is doing so good. Way better than I thought he would be doing!! July 17 · david link
- We unexpectedly needed a liver mass removed/biopsied. We were able to get an appointment next day. Dr. Millard was compassionate, understandable, and has a great bedside manner. We opted to do surgery the same day, and our Shira is home recovering now. All the medication was pre-split for us (she took 1/2 tablet) and the syringes for the liquid meds were marked to make dosing easier. We got photos during her recovery in center and a cell phone for any urgent matters as well as a request for photos after 48 hours. I really feel the love she has for our fur babies. Hopefully, we won’t need surgery again, but we know where we are going if we do. August 01 · Richard Bellotti
- I can’t say enough good things about Phoenix and Dr. Millard. Being scared and worried, about what might be, I brought Murry in to see Dr. Millard. From the second she came into the exam room, she was calming and wrote everything down for me. All I had to do was listen. I was able to go home and go over her notes/drawings because one obviously forgets a lot when under so much stress. Murry did great in the surgery, and Dr. Millard gave us her direct cell number for any concerns or issues post-surgery. The office staff were also so kind, friendly and helpful. I’m so grateful Murry was able to receive care from Dr. Millard. May 20 · Kathy Weinrich
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