Banfield Pet Hospital Introduce
For pet owners in California, finding a reliable and compassionate veterinary care provider is essential for ensuring the long-term health and happiness of their furry family members. Located in Tustin, Banfield Pet Hospital is a well-known name in animal healthcare, providing a wide range of services designed to meet the needs of pets at every stage of life. As part of a larger network of veterinary hospitals, this Tustin location offers a mix of comprehensive care, modern technology, and a focus on preventive medicine to help pets stay healthy year-round.
Whether your pet needs a routine check-up, a dental cleaning, or more advanced care, the team at Banfield Pet Hospital is dedicated to providing professional and friendly service. Their approach centers on the belief that a proactive approach to health, through regular exams and preventive care, is the key to a long and healthy life for your companion.
Banfield Pet Hospital is conveniently situated in Tustin, California, making it a easily accessible option for pet owners throughout Orange County. The address is 2237 Park Ave, Tustin, CA 92782, USA. Its location provides easy access for residents in and around the Tustin area.
The hospital is committed to being welcoming and accessible to all. The facility includes a wheelchair-accessible car park, ensuring that clients with mobility challenges can visit without difficulty. When planning your visit, it is important to note that the hospital requires or recommends appointments. This system helps the staff manage their schedule and provide each pet with the necessary time and attention, reducing wait times and improving the overall experience for clients and their pets.
Banfield Pet Hospital offers a comprehensive suite of veterinary services, from routine preventive care to more complex medical procedures. Their focus is on a holistic approach to pet health, addressing everything from nutrition to behavioral well-being.
- Preventive and Wellness Care: This includes comprehensive exams, routine vaccinations, and parasite control to protect your pet from common illnesses and pests. They also provide nutrition advice to help maintain a healthy weight and diet.
- Surgical Services: The hospital is equipped to perform a variety of surgical procedures, including routine spays and neuters and other general surgeries, ensuring your pet's safety and comfort.
- Dental Care: They offer general dentistry services, which are crucial for a pet's overall health. This includes cleanings and other treatments to prevent dental disease.
- Diagnostic Services: To accurately diagnose a wide range of conditions, the hospital utilizes modern tools like digital radiography (X-rays) and ultrasonography. These imaging techniques provide valuable insights into your pet's internal health.
- Specialized Treatments: The clinic also provides specialized care for specific conditions, such as gastrointestinal illness diagnosis and treatment, and coat and skin care treatment for dermatological issues.
- Additional Services: Other key services include microchipping for permanent identification, behavior advice to help with training and behavioral issues, and compassionate end-of-life care.
Banfield Pet Hospital in Tustin is part of a national network, which brings several advantages to local pet owners. These features help define the practice and its approach to veterinary medicine.
- Focus on Preventive Care: Banfield is well-known for its Optimum Wellness Plans®, which are designed to make preventive care affordable and accessible. These plans can cover routine exams, vaccinations, and other essential services, encouraging pet owners to stay on top of their pet's health.
- Professional and Caring Staff: One customer review highlights the team's dedication, stating, "The staff is great @ Banfield. They truly care, and take care of your pets here." This personal touch is a key part of the client experience.
- LGBTQ+ Friendly Environment: The hospital is noted as being LGBTQ+ friendly, a feature that contributes to a welcoming and inclusive environment for all clients and their pets.
- Modern Technology: The use of digital radiography and ultrasonography allows for accurate and timely diagnoses, which is critical for effective treatment plans.
To learn more or to schedule an appointment for your pet, you can contact the Banfield Pet Hospital in Tustin using the following information:
Address: 2237 Park Ave, Tustin, CA 92782, USA
Phone: (714) 259-1050
It is important to remember that appointments are either recommended or required, so calling ahead is the best way to ensure you can be seen promptly.
Choosing a veterinary hospital is a significant decision for any pet owner. For those in Tustin and surrounding areas, Banfield Pet Hospital offers a compelling set of features and services. Its main strength lies in its comprehensive approach to pet health, with a strong emphasis on preventive care. The availability of their wellness plans can be a major benefit for pet owners who want to budget for their pet's healthcare needs and ensure they receive regular check-ups, which are vital for catching potential issues early.
The provided information includes a positive review that praises the staff for being "great" and truly caring for the pets. The client's appreciation for receiving health updates while their pet was under care highlights the communication and transparency that many pet owners value.
However, it is also important to consider the feedback from the second review. This client's experience points to potential issues with appointment scheduling, wait times, and staff training. The comments about poor management and a lack of proper communication are serious concerns that a potential client should be aware of. While this may not be a universal experience, it suggests that the hospital's operations might not always align with the brand's standards.
In conclusion, Banfield Pet Hospital in Tustin is worth considering for its extensive list of services, its focus on preventive care through wellness plans, and the compassionate nature of its staff as noted by at least one client. The hospital provides a solid foundation for routine and general pet healthcare. However, potential clients should also be mindful of the operational and communication issues mentioned in the negative review and perhaps call ahead to confirm procedures or expectations before their visit. The hospital's commitment to being an LGBTQ+ friendly space is also a noteworthy feature that makes it a welcoming choice for a diverse community of pet owners.
Banfield Pet Hospital Services
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair-accessible car park
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
2237 Park Ave, Tustin, CA 92782, USA
Banfield Pet Hospital Reviews
deskphonezero
★ 5★ 4★ 3★ 2★ 1The staff is great @ Banfield. They truly care, and take care of your pets here. I truly appreciate the updates on his health while he is with their veternarians, and staff. Thank you. 😊 🙏
August 02 · Miguel CThis Banfield has the lowest ratings within 20 miles compared to other branches, and for good reason.I had an appointment at 8:20 am and arrived 5 minutes early, yet I wasn’t checked in until an hour later.When I asked what the point of having an appointment system was if check-in runs an hour behind, a staff member responded, “Why are you yelling at me?”1. This shows a lack of proper training. If you cannot take client feedback, you are not qualified to work in a face-to-face role.2. When I asked for the manager’s contact, a staff member gave me the manager’s personal phone number. When I called, the manager was upset, asked how I got her number, and mentioned she was taking the day off.3. A staff member complained, “I am the only one working at the front.” This is not the client’s fault. It is another clear sign of poor management at this Banfield branch.Overall, this Banfield branch shows no clear working culture and does not reflect Banfield’s business standards. The team here urgently needs better training from corporate.
August 18 · Nancy OMIt’s always pleasure to deal with front desk and Dr Kim for my fur baby. Thank you all for taking good care of my baby always.
July 11 · Gul IranpurAlways friendly! They open pretty early for drop off appointments (before the store itself opens) which is very convenient. The special care wellness plan is not cheap but it covers a lot. I dropped my dog off for a few vaccines and they did some health checks (including teeth) that were all included in the plan. I didn't end up paying anything at all for the visit.
September 23 · GingerMy dog is very sick with cancer.I specifically asked that he be seen quickly so that he is not stressed out in a cage all day.7 hours later I finally get through to speak to someone and ask when he will be ready for pick up. I am told the vet is on the phone but they will call me right back. Over an hour later I try calling again and unable to get through. I decide drive down there to pick my dog up.When I arrive I am told the vet is quoting $50 dollars to have a the needed procedure done and it will take 10 minutes if I want to wait. My dog was there for 8 hours for a procedure that takes 10 minutes.I told them I know longer wanted their service and decided to leave with my dog.When I took him outside he peed a lake and chugged water the moment we got home.This tells me not only was he locked up for 8 hours, they were clearly not meeting his basic needs.I should also note that the receptionist was very nice.I am frustrated with the vets’ incompetency to prioritize high needs patients and their complete lack of communication for an already very ill patient.
November 19 · Wade Brown
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