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Brothers PetsVet Near MeMissouriSt. Louis CountySappingtonVet in Sunset PlazaBanfield Pet Hospital
Banfield Pet Hospital ico

Banfield Pet Hospital

Veterinarian, Animal hospital ★4.0

10900 Sunset Plaza, Sappington, MO 63127, USA

4.0
There are two other Banfield locations that are a lot closer to where I live, but I started going to this location because they always have in patient appointments. A couple years ago the one closest to me was only doing drop off appointments which I tried one time and when I went to pick my dog up she still hadn’t been seen which means she sat in a kennel for 9+ hours and was still not ready. While that might work for others, I personally didn’t like it because my dog Shadow has really bad anxiety which gets worse when she’s alone or around strangers and she’s never been in a kennel and after that appointment she was shaking and freaked out and took awhile for her to calm down so I started looking for other locations that didn’t have drop offs only and found to this one. Our first visit was a little rough only because Shadow was freaking out after her last experience at the other location, but the staff was great and really helped to make her feel comfortable and she was able to calm down especially when she realized I wasn’t leaving her there. All this happened a couple years ago, and even though other locations are now having in patient appointments again we continue to drive farther to come to the sunset hills location because of how much we like the staff.We had an appointment this past Friday because I was having some concerns and while having blood work done for what I was worried about they noticed another issue not related to why we were there.Dr. Nancy Wolfe Bay was amazing and I could tell she truly cared and wanted the best for Shadow. She gave me tons of information about each issue and made sure I understood everything and then she gave me multiple choices and suggestions on each problem so I could choose which one I liked or thought would work best. For an example when it came to the anxiety and panic attacks that have been getting worse lately she gave me two options one is a daily medication that will take time, but will help in the long run for daily anxiety or a situational meditation to give only when she’s having anxiety or when I know a head of time that a certain situation is going to cause stress/anxiety. For me the second option is best because when we’re home together Shadow is usually fine, if she’s alone for too long or when we go places is when she has problems especially now that she’s an older dog. We also found out while at that visit that Shadow is starting to get arthritis in her thighs and Dr. Wolfe Bay told me the best joint supplements to give her because there are tons of choices out there, but the two brands she recommended have only clean/pure ingredients for the issue where some others will add or dilute the ingredients you need. I know this is such a long and over explained review lol, but as someone who reads reviews before buying stuff or going certain places I wanted to give details on why I personally love this location and continue to go - Emma Stanley
Banfield Pet Hospital Overview Intro Services Detail Photos Location Reviews

Banfield Pet Hospital Introduce

For pet owners in the Sappington and Sunset Hills area of Missouri, finding a veterinary hospital that offers comprehensive services, advanced diagnostics, and compassionate, personalized care is paramount. Banfield Pet Hospital, located conveniently at Sunset Plaza, is a major resource for local pet healthcare needs, positioning itself as a partner in maintaining the health of dogs and cats throughout their lives. This location is recognized for its dedicated team, including professionals like Dr. Nancy Wolfe Bay, who is praised by clients for her thoroughness and thoughtful approach to treatment options.

As a part of a larger network of animal hospitals, this specific Banfield location combines the resources and standardized care protocols of a national provider with a commitment to individual, in-patient appointment styles that are highly valued by the local community. For Missouri residents seeking a full-service animal hospital for everything from routine vaccinations to complex medical management and behavioral advice, this Sappington location presents a compelling and reliable option.


Location and Accessibility

The Banfield Pet Hospital is situated within a busy retail area, specifically at the Plaza & Shoppes at Sunset Hills, which enhances convenience for pet owners in Sappington, Fenton, and other nearby Southwestern St. Louis County communities. Its location is easy to find, often situated inside or adjacent to a major pet supply retailer, simplifying the errands associated with pet ownership.

The specific location details are:

  • Address: 10900 Sunset Plaza, Sappington, MO 63127, USA

The facility has taken measures to ensure convenience and comfort for its diverse clientele:

  • Wheelchair accessible parking lot: Provides necessary convenience for clients with mobility concerns.
  • Planning: Appointments are required or highly recommended to ensure your pet receives the dedicated time and attention needed without unnecessary waits.
  • Crowd: The hospital is explicitly noted as LGBTQ+ friendly, promoting an inclusive and welcoming environment for all members of the Missouri community.

A notable feature of this particular location, highlighted by long-term clients, is their consistent practice of offering in-patient appointments, which means owners can stay with their pets during the exam rather than utilizing 'drop-off' services. This is a significant factor for owners of anxious or high-need pets, fostering a more positive and less stressful experience.


Services Offered

As a comprehensive animal hospital, Banfield Pet Hospital offers an extensive array of medical, surgical, and preventative services to manage a pet's health throughout all life stages. Their offerings cover a broad spectrum, from wellness checks to advanced diagnostic imaging:

  • Comprehensive Exams and Preventative Care: Including routine check-ups and wellness programs, essential for the early detection and prevention of illness.
  • Vaccinations and Parasite Control: Providing necessary immunizations and effective solutions for flea, tick, and worm prevention.
  • General Dentistry: Routine dental care services to maintain oral health, a critical component of overall wellness.
  • General Surgery: Offering necessary surgical procedures, including soft-tissue surgeries.
  • Spays and Neuters: Routine sterilization procedures for population control and long-term health benefits.
  • Advanced Diagnostics: Utilizing modern technology, including Digital Radiography (X-rays) and Ultrasonography, for accurate internal examination and diagnosis of complex conditions.
  • Gastrointestinal Illness Diagnosis and Treatment: Specialized care for digestive and stomach issues.
  • Microchipping: Providing permanent identification to help ensure pets are reunited with their owners if lost.
  • End of Life Care: Compassionate support and medical options during a pet’s final stage of life.
  • Medical Grooming: Grooming services provided in a medical context, often for skin and coat health issues.
  • Coat and Skin Care Treatment: Diagnosis and treatment for various dermatological issues.
  • Behavior Advice and Nutrition Advice: Counseling and resources for managing pet behavior (like anxiety) and providing appropriate dietary plans.

Features / Highlights

What distinguishes this Banfield location for local Missouri pet owners are several key features focused on patient experience and quality of care:

  • Personalized and Compassionate Doctors: Clients consistently praise the quality of the veterinarians, specifically citing Dr. Nancy Wolfe Bay for her exceptional care, genuine concern, and dedication to offering multiple, well-explained treatment options (e.g., situational vs. daily anxiety medication).
  • Emphasis on In-Patient Appointments: Unlike some clinics that rely heavily on drop-off models, this location offers and prioritizes appointments where the owner stays with the pet. This significantly reduces anxiety for high-stress animals and improves the client's peace of mind.
  • Thorough and Proactive Diagnostics: The medical team is noted for being attentive and proactive, catching underlying health issues (like early-stage arthritis) that were unrelated to the initial reason for the visit.
  • Expert Product Recommendation: Doctors provide valuable, detailed advice on supplements and products, recommending only "clean/pure ingredients" to ensure pet owners choose effective, high-quality treatments.
  • Strong Client Communication and Follow-Up: Customers describe the staff and doctor as being "easy to reach, attentive, and always follow up," which is a cornerstone of managing chronic conditions like diabetes.
  • Optimum Wellness Plans® Access: As part of the Banfield network, the clinic offers pet wellness plans, which are designed to make preventative care, routine exams, and vaccinations simple and affordable through a structured monthly payment plan.

These features highlight a commitment to high-quality medicine alongside a deep understanding of the emotional needs of pets and their owners.


Contact Information

For pet owners in the Sappington, MO area who wish to schedule a visit or inquire about their services and Optimum Wellness Plans, the following contact details are provided:

Address: 10900 Sunset Plaza, Sappington, MO 63127, USA

Phone: (314) 909-1300

Mobile Phone: +1 314-909-1300


What is Worth Choosing?

For Missouri pet owners, especially those with anxious or chronically ill pets, the Banfield Pet Hospital at Sunset Hills offers a uniquely appealing value proposition. The most significant factor making it worth choosing is the combination of exceptional individual doctor/staff care and the prioritization of in-patient appointments.

The experience of having a dedicated veterinarian like Dr. Wolfe Bay, who is described as genuinely caring, communicative, and thorough—even catching unrelated issues like arthritis and diabetes—provides a profound level of trust and medical confidence. This high standard of medical attention is crucial for long-term conditions like diabetes, where continuous, attentive follow-up is necessary for a pet to be "thriving" and "happier," as noted by a long-term client.

Furthermore, the extensive list of services, particularly the inclusion of advanced diagnostics (ultrasonography, digital radiography), general surgery, and specialized behavioral/nutritional advice, ensures that the clinic can meet virtually all of a pet's health needs in one accessible location. The commitment to client comfort through an inclusive environment and a focus on minimizing pet anxiety during visits solidifies this Banfield location as a top-tier choice for comprehensive and emotionally intelligent veterinary care in the Sappington area of Missouri.

Banfield Pet Hospital Services

  • Veterinarian

  • Behavior advice
  • Coat and skin care treatment
  • Comprehensive exams
  • Digital radiography
  • End of life care
  • Gastrointestinal illness diagnosis and treatment
  • General dentistry
  • General surgery
  • Medical grooming
  • Microchipping
  • Nutrition advice
  • Parasite control
  • Spays and neuters
  • Ultrasonography
  • Vaccinations

Banfield Pet Hospital Details

  • Accessibility

  • Wheelchair accessible parking lot
  • Crowd

  • LGBTQ+ friendly
  • Planning

  • Appointment required
  • Appointments recommended

Banfield Pet Hospital Photos

Banfield Pet Hospital Picture 1Banfield Pet Hospital Picture 2Banfield Pet Hospital Picture 3Banfield Pet Hospital Picture 4Banfield Pet Hospital Picture 5Banfield Pet Hospital Picture 6Banfield Pet Hospital Picture 7Banfield Pet Hospital Picture 8Banfield Pet Hospital Picture 9Banfield Pet Hospital Picture 10

Banfield Pet Hospital Location

Banfield Pet Hospital

10900 Sunset Plaza, Sappington, MO 63127, USA

Banfield Pet Hospital Reviews

An average rating of ★4.1 from 145 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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