Banfield Pet Hospital Introduce
In Tennessee, our pets hold a special place in our hearts and homes. When it comes to their health, finding a veterinary practice that offers both professional expertise and genuine compassion is essential. A great veterinary hospital should be a place where you and your pet feel comfortable, understood, and well-cared for. This article is your comprehensive guide to one such place: Banfield Pet Hospital in Hixson. As a well-established name in veterinary medicine, Banfield provides a wide array of services designed to meet your pet's needs at every stage of life. We will delve into their approach, the convenient location, the extensive services they offer, and what makes this particular location stand out to local pet owners.
Banfield Pet Hospital is a large, well-known general veterinary practice that operates as a full-service animal hospital. Their mission is to provide high-quality, preventive veterinary care with a focus on a "pet- and client-centered approach." This means they strive to create a stress-free environment for pets and a clear, respectful experience for owners. This location in Hixson has a reputation for having an amazing and caring staff. As noted in a review, "Their number one goal is your fur baby," and they patiently work with pet owners to ensure they understand every aspect of their pet's care. Banfield is also dedicated to the well-being of cats, with a "Cat Friendly Practice" designation and protocols aimed at reducing stress during hospital visits. They believe that a proactive approach to veterinary medicine, including regular exams and preventative care, is the key to a long and healthy life for pets. This focus on long-term wellness and client education is a core part of their philosophy and has earned them a reputation for being a trusted partner in pet health.
The Banfield Pet Hospital in Hixson, TN, is conveniently located at 5591 TN-153 Ste 150, which is situated within the Towne Centre North PetSmart. This location offers significant advantages, as it is easily accessible for residents of Hixson and the surrounding communities, including North Chattanooga. The integrated setting within PetSmart means you can conveniently handle your pet’s health appointment and other pet-related shopping in one trip. The hospital is committed to accessibility, with a wheelchair-accessible parking lot, ensuring that all clients can visit comfortably. It is important to note that Banfield Pet Hospital operates by appointment, so it is highly recommended to call ahead or book online to secure a time slot. This planning ensures that the staff can give each pet and their owner the dedicated time and attention they deserve. The location on a major highway simplifies navigation, making it a stress-free destination for pet owners from various parts of the region.
Banfield Pet Hospital provides a very extensive list of services, covering a broad spectrum of veterinary care. This comprehensive approach ensures that you can find the expert care you need for most of your pet’s health concerns, from routine maintenance to more complex treatments.
- Comprehensive Exams, including general wellness and annual check-ups.
- Vaccinations for Pets to protect them from common diseases.
- General Dentistry and Dental Cleanings for maintaining oral health.
- Digital Radiography and Ultrasonography for advanced diagnostics.
- General Surgery, including Spaying and Neutering.
- Parasite Control and treatment for fleas, ticks, and other parasites.
- Nutrition Advice and Coat and skin care treatment.
- Microchipping for permanent pet identification.
- Behavior advice to help address common pet behaviors.
- Urgent Care for immediate medical needs.
- Home Delivery and an Online Pharmacy for convenient access to medications.
- End of Life Care, provided with compassion and dignity.
The Banfield Pet Hospital in Hixson is distinguished by several key features and highlights that enhance the quality of care and the client experience. One of the most significant highlights is the staff's dedication to excellent customer service and care for the pets. As one client, a first-time kitten owner, noted, the staff was "very nice, professional and attentive," and "knowledgeable of all my questions and concerns." This level of attentiveness is a huge comfort to new pet parents. Another major feature is their compassionate approach to handling fearful or anxious pets. A detailed review from a client who moved from a different state highlighted how the Hixson location was willing to accommodate a nervous pet, offering a different medication and even providing a "fear-free" exam in the room with the owner present. The staff's willingness to listen to pet owners and adapt their methods shows a deep commitment to the animal's well-being and a respectful partnership with the client. The fact that they offer "happy visits" for pets to just come in and get loved on, as mentioned in a review of another location, demonstrates a proactive approach to reducing vet anxiety. This compassionate and patient-centered care is what truly sets this Banfield location apart from the rest.
For more information or to schedule an appointment, you can contact Banfield Pet Hospital directly. It is important to remember that appointments are required. You can call them at (423) 874-0138. Their physical address is 5591 TN-153 Ste 150, Hixson, TN 37343, USA. Their team is prepared to assist you with everything from booking a routine checkup to discussing a specific health concern. The hospital also offers an online booking system, which can be a convenient way to find a time that fits your schedule. Whether you are a new pet owner or new to the area, their friendly and professional staff is ready to help you and your "fur baby" with the best possible care.
When it comes to choosing a veterinarian in Tennessee, Banfield Pet Hospital in Hixson is a compelling choice for several reasons. The extensive list of services, from vaccinations and dental care to urgent care and digital diagnostics, means that they can be a comprehensive partner in your pet’s health journey. However, what truly makes this location worth choosing is the compassionate and client-focused approach of its staff. The positive reviews from clients who praise the team's attentiveness, professionalism, and willingness to accommodate fearful pets are a strong indicator of their dedication. They treat the pet as their "number one goal" and are committed to doing what is best for the animal. For a veterinary hospital that combines a wide range of services with a genuinely caring and respectful team, the Banfield Pet Hospital in Hixson stands out as a reliable and trustworthy option for pet owners in the Tennessee region.
Banfield Pet Hospital Services
Veterinarian
- Animal Hospital
- Behavior advice
- Blood Tests
- Canine Dna Test
- Cat Friendly Practice
- Cats Only
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Dental Cleanings
- Digital Radiography
- Digital radiography
- End Of Life Care
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Pet Care
- General Surgery
- General Veterinary Practice
- General dentistry
- General surgery
- Home Delivery
- Kitten Packages
- Kitten Plans
- Medical Grooming
- Medical grooming
- Microchipping
- Nutrition Advice
- Nutrition advice
- Online Pharmacy
- Parasite Control
- Parasite control
- Pet Healthcare
- Pet Prescription
- Routine Bloodwork
- Spaying And Neutering
- Spays and neuters
- Treatment Plan
- Ultrasonography
- Urgent Care
- Vaccinations
- Vaccinations For Pets
- Vet Tech
- Veterinary Advice
- Veterinary Emergency
- Veterinary Medicine
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
5591 TN-153 Ste 150, Hixson, TN 37343, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1This is the first time having a kitten/pet; KDot, and visiting a pet hospital. The staff were very nice, professional and attentive to us. I couldn’t believe how calm KDot was. The staff were also knowledgeable of all my questions and concerns.
August 03 · LovlyblkfemThe staff in the Hixson Tn location are amazing. If you have a concern with anything, they patiently work with you to understand and make you understand everything. Their number one goal is your fur baby. This was my first visit to this location (just moved to Tn), and I am completely impressed by all I interacted with. Thank you so much for your excellent and great customer service and care for all! I have recently moved out of CT and visited the Hixson location and found that they had two associates forcfully hold my medicated 15lbs shih tzu down to administer his shots i have since covid been asking with disregard everytime to be in the room with him as I have noticed time and time again he was getting more and more frightened to go there (which is why they started to medicate him) this is completely unacceptable and even the Dr. felt the same way and refused to do that to him.... she has provided a different medication to help with his fear and treated him with respect instead of like an aggressive/ uncooperative dog that the plainville location was treating him like..... also this exam was done in a room with me there, as i asked to be! They treated me and my dog with respect...unfortunately the doctor was not able or wanting to provided the exam as my dog is so fearful of the doctors/vet techs that neither of the could even pet him without him screaming out in fear... however, by the time we left, after discussing what we can do next for the benefit of my dog, and the doctor and vet tech trying to show him love... he was a little more comfortable with the vet tech and he let her pet him finally.... my dog will go to anyone for pets but not at the vet.... this location cares about the pets that need a little extra love and comfort and just want to do whats best for the pet... I am so happy I do not have to go back to the plainville location again and that my dog doesn't have to endure the abuse he was getting from that location. Thank you for taking the time to listen to your pet owners and doing the right thing.---- Client for 16 years and only reason why I still am a client is because I have a new and better location to go to
June 26 · Lyndsey WhiteWe used this location to have access to an USDA vet so our service dog could travel with my teen. They worked us in as we were traveling last minute. My notes to self are book ay least 6p days out incase we need labs or multi stage vaccines for certain countries. We printed out the USDA worksheet, the import requirements for each country traveled, and the vax/ health history on the dog (which included the latest annual or monthly meds). Fortunately she used the electronic usda submissions, but the vet in bvi wanted a rabies titer test because some 3 year vax don't have the potency as others. In summer 2021 the cdc outlined new rules regarding rabies vaccinations and import/export procedures for dogs. The appointment went pretty smooth I think because we had a health history from our vets, dates of meds given, heartworm, flea & tick, and a multi-purpose vax so the dog had more protection from Lyme disease to covid. We ran into problems with other countries she was able to update or add to our usda health certificate for the dog. We keep his photo, service dog papers/card, and usda health certificate on us, and sent off our permits to the countries we were visiting on the cruise. The services provided were great and we got our permits (by submitting the usda form) from each country in a timely manner thanks to starting off with the usda vet. It's not easy traveling with a service dog, but it is worth gold to ensure our medical alert dog can be by our daughter's side.
December 26 · Siotha VestI have my dogs on Wellness Plans and I have really been impressed with the quality of care they are given here. The vets and techs I have seen have all been super professional, thorough, attentive and knowledgeable. Two of my dogs are senior dogs with serious health conditions and I always feel like they get excellent care! In addition, the other ladies at reception/check-in are all great! I highly recommend Banfield Hixson with no reservations!
May 30 · Cindy StuartI brought my German Shepherd puppy, Ragnar in for his first ever vet visit. Morgan W, Dr. Kirby and Mahaya had made my day! Very informative with my pup and the need to knows. Every question I had was answered no matter what. They have a pet plan that you can get signed up to which they introduced me to that and ended up saving $313.09 due to the wellness plan. My dog is up to date on shots and properly taken care of. Not only did they perform an excellent service for my puppy they sent us home with all the paperwork needed and information needed for all the questions we asked. I'm very pleased to say this is our vet!
October 10 · James Watson
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