Banfield Pet Hospital in Marlton, NJ: Your Local Partner in Pet Health

Banfield Pet Hospital Introduce

For pet owners across New Jersey, the health and happiness of our animal companions are paramount. Finding a veterinary care provider that aligns with your family's needs, offers comprehensive services, and prioritizes your pet's well-being is a crucial decision. In Marlton, New Jersey, Banfield Pet Hospital offers a range of veterinary services designed to support the health of dogs and cats. As part of a larger network of pet hospitals, Banfield aims to provide accessible and consistent care, focusing on preventive measures to ensure pets live long, healthy lives. This article will provide an overview of the Banfield Pet Hospital location in Marlton, highlighting its services, accessibility for New Jersey residents, and what you might expect when choosing them for your pet's healthcare needs.

Banfield Pet Hospital operates with a standardized approach to veterinary care, which often includes a strong emphasis on preventive medicine through their Optimum Wellness Plans. These plans are designed to make routine care, such as annual exams, vaccinations, and early detection screenings, more affordable and manageable for pet owners. For New Jersey families, having a local veterinary option that focuses on proactive health can be a significant advantage in maintaining their pet's overall wellness. While experiences can vary, the general goal of Banfield is to provide a comprehensive and structured approach to pet health.

Location and Accessibility

Banfield Pet Hospital in Marlton is conveniently located at 315 Rte 70 W, Marlton, NJ 08053, USA. This address places it directly on a major and easily navigable state highway, Route 70 West, making it highly accessible for residents of Marlton and surrounding communities in Burlington and Camden Counties. Towns such as Cherry Hill, Voorhees, Evesham, and Medford are all within a reasonable driving distance. The presence on Route 70 ensures straightforward vehicular access, and Banfield locations are often situated within or near retail centers, which typically provide ample parking for clients. This ease of access is a significant benefit for busy New Jersey pet owners, facilitating convenient trips for routine check-ups, sick visits, or picking up prescriptions.

Services Offered

Banfield Pet Hospital typically offers a comprehensive range of veterinary services for dogs and cats, often structured around their preventive care philosophy. While specific offerings may vary by location, the Marlton Banfield generally provides services consistent with the Banfield network:

Preventive Care: Including annual physical exams, vaccinations, parasite control (fleas, ticks, heartworm), and nutritional counseling.
Optimum Wellness Plans (OWP): Customizable plans designed to provide essential preventive care, often including unlimited office visits, vaccinations, and diagnostic tests at a predictable monthly cost.
Diagnostic Services: In-house laboratory capabilities for blood work, urinalysis, and fecal exams, along with imaging services like X-rays to aid in diagnosing various conditions.
Surgical Procedures: Routine surgeries such as spays, neuters, and minor soft tissue procedures.
Dental Care: Professional dental cleanings and oral health assessments.
Behavioral Counseling: Guidance for common pet behavioral issues.
Microchipping: For pet identification and recovery if lost.
Pharmacy Services: Dispensing prescription medications and refills.
Veterinary Medical Records Access: Online access to pet's medical records for convenience.

It's important for potential clients to be aware that while Banfield aims to provide a broad range of services, there might be limitations on complex or emergency procedures, which may necessitate referral to specialized veterinary emergency hospitals, as indicated by some customer experiences. Direct communication with the hospital regarding specific service capabilities is always recommended.

Features / Highlights

Banfield Pet Hospital in Marlton, NJ, offers several features and highlights that are typically part of its operational model, aiming to provide structured and accessible pet care for New Jersey locals:

Focus on Preventive Care: A key aspect of Banfield's model is its emphasis on proactive health management through their Optimum Wellness Plans, encouraging regular check-ups and early detection of potential issues.
Network Consistency: Being part of a large national network means that Banfield aims for consistent protocols and services across its locations, which can be reassuring for pet owners who travel or move within the Banfield network.
Accessible Location: Situated directly on Route 70 W in Marlton, the hospital is easily reachable for a wide range of South Jersey residents, with typically ample parking.
Structured Care Plans: The availability of wellness plans helps pet owners budget for routine veterinary expenses and encourages consistent preventive care.
Friendly Front Desk Staff: As evidenced by one positive review, the reception staff at some Banfield locations (like the one near Moorestown Mall) are described as "always excited to see my dog," indicating a welcoming environment.
Responsiveness for Sick Pets: A highlight for some customers is the ability to get sick pets in quickly, sometimes "within a couple hours of me calling," which is crucial in urgent situations.
Veterinarian's Diagnostic Skills: Some customers have praised the vets for being "spot on with diagnosing whatever issue he has," suggesting competence in identifying and addressing pet health problems.

However, it is crucial to address the significant negative review provided. This review details a tragic and deeply concerning incident involving a neutering procedure, alleging medical negligence, a lack of clear emergency protocols, and insufficient risk communication. The customer explicitly accuses Banfield and a specific doctor of professional failures that led to the death of their pet. This review raises serious questions about surgical safety, emergency response, and adherence to professional standards at this specific location or within Banfield's wider protocols. While other positive reviews may exist for different Banfield locations (like the Moorestown one mentioned), this particular customer experience from the Marlton facility presents a severe concern for potential clients. Any pet owner considering this location should take such serious allegations into account and conduct thorough personal due diligence, including asking specific questions about surgical risks, emergency procedures, and staff training, and considering all available reviews and resources before making a decision.

Contact Information

For more information, to inquire about services, or to schedule an appointment at Banfield Pet Hospital in Marlton, New Jersey, you can use the following contact details:

Address: 315 Rte 70 W, Marlton, NJ 08053, USA

Phone: (856) 463-5637

Mobile Phone: +1 856-463-5637

Conclusion: Why this place is suitable for locals

For New Jersey pet owners considering their options for veterinary care, Banfield Pet Hospital in Marlton offers a distinct approach that may be suitable for certain families. The primary appeal of Banfield, particularly for locals in South Jersey, often lies in its focus on preventive care through structured Optimum Wellness Plans. These plans can provide a predictable and potentially more affordable way for New Jersey families to manage their pet's routine health needs, including regular check-ups, vaccinations, and essential diagnostics, thereby encouraging proactive pet health management. The convenience of its location on a major thoroughfare like Route 70 in Marlton further enhances its suitability, making it easily accessible for a wide range of residents from surrounding towns, allowing for straightforward trips for appointments and picking up supplies.

Additionally, some clients appreciate the large network structure of Banfield, which aims for consistency in service delivery and allows for accessible medical records across different locations, a potential benefit for New Jersey residents who might travel or relocate within the Banfield system. For those who prioritize quick access for sick pet visits, the ability to get appointments within a few hours, as noted in a review for a Banfield location, can be a crucial factor. The presence of friendly front desk staff and capable veterinarians, as highlighted in some testimonials, can contribute to a positive experience.

However, it is imperative for New Jersey pet owners to carefully weigh the potential benefits against serious concerns raised by detailed customer feedback. The severe negative review describing a tragic outcome and allegations of medical negligence, unclear emergency protocols, and insufficient risk communication regarding a surgical procedure is a significant factor that prospective clients must acknowledge. While such incidents are hopefully isolated, they underscore the critical importance of thoroughly researching any veterinary provider, asking pointed questions about safety protocols, surgical risks, emergency procedures, and staff training. For New Jersey residents, making an informed decision means considering all available information, engaging in direct communication with the hospital, and assessing whether their personal comfort level aligns with the specific services and care delivery model offered by Banfield Pet Hospital in Marlton. Ultimately, the suitability of this location for individual New Jersey pet owners will depend on their specific priorities, comfort with the large-chain model, and their evaluation of all public feedback.

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

New Jersey Burlington County Evesham Marlton Route 70 West

315 Rte 70 W, Marlton, NJ 08053, USA

Banfield Pet Hospital Reviews

BEWARE: Banfield Killed our baby!!Ellie arrived at Banfield for neutering at 9:30am. Ellie was a 6-month-old healthy, clear medical history miniature yorkie terrier. We were turned away after being scheduled and confirmed appointment the day before, because “they do not conduct neutering Sundays”. After inquiring why, Dr. Naqvi told the tech that she will conduct the procedure, and Ellie was then admitted and dropped off. The tech nor Banfield ever clarified why “neutering” is not conducted on Sundays. Posing the question if, Dr. Naqvi or the Banfield facility were ready to conduct such procedure. At 11:27am we received a call that Ellie needed to go to ER due to an emergency. At that time, I was advised that she will be going to North Star ER in Robbinsville NJ. Upon the review of the medical records, Ellie went into critical condition and required chest compressions at 11:18am and had no heartbeat. She was not transported at 11:18 or not even shortly after, and was not even transported when they advised me that she was being transported and in route, during the initial call at 11:27am.At 11:32am my husband decides to call back to get further details, Dr, Naqvi was on the call with my husband for 14 minutes, and my husband was being advised, what occurred, and that Ellie was on her way to the ER. My husband asked, “which hospital?” since we live 1hr away. Dr. Naqvi told him Mount Laurel, but “not to go there just yet”. Mount Laurel hospital was a different hospital than the one provided on the initial call with us. Dr. Naqvi, nor Banfield had a clear emergency protocol, hence they provide us with two different hospitals during our calls and did not take Ellie immediately to the ER when a critical medical emergency was identified. A clear and concise, emergency plan is a required state protocol that Banfield. Poses the question, if all Banfield locations and Doctors are conducting business and the care of our animals in the same unethical way. The call with my husband was 14 minutes long, comparing the medical report and our calls the information on the medical report is inaccurate or false. Mount Laurel Animal Hospital was only 14 minutes away from Banfield. If and when Ellie was transported immediately, she would have arrived before 11:40am.At 11:50am I call Mount Laurel Animal Hospital to confirm Ellie’s arrival and status, and they shared that Ellie had not arrived. At 12:01pm I received a call from Dr. Naqvi that Ellie had passed, when we asked Dr. Naqvi over the phone and in person, what occurred, she shared that Ellie was to small, and she, Dr. Naqvi, accidentally tore her trachea with the tube being used for the gas anesthesia. Dr. Naqvi nor any Banfield tech or employee ever advised us of the risk of a neutering procedure on our small Ellie. On the other hand, since we joined their practice they have continuously marketed and strongly promoted “neutering Ellie.” Dr. Naqvi nor any of the Banfield doctors, ever oppose or share with us that Ellie size can pose a risk or cause injury, or death by neutering. Dr. Naqvi continuously addressed this tragedy as an accident. Dr. Naqvi did not have any knowledge of our dog breed and their redisposed medical risk factors. Now knowing and conducting our research as a consumer, Yorkie Terrier breed are over-represented in dogs that suffer from tracheal collapse, making up approximately 65% of cases. Dr. Naqvi lack of medical knowledge about our dogs breed and predisposed risk factors, her lack of sharing the risk, her the lack of not conducting the procedure carefully, her the lack of not choosing to postpone or deny the procedure because she did not feel comfortable with Ellie size, her lack of urgency in getting Ellie to the ER, her lying that Ellie was on the way to the ER among other variants indicated and falsely written in the medical report that occurred, makes her actions medical negligence, failure to respond appropriately to the emergency and an overall tragedy that she should be held accountable for.
Feb 28, 2024 · Tayri Torres
The Moorsetown Banfield (the one near the Moorsetown mall) is the best! The staff at the front reception desk are always excited to see my dog when he comes in everytime and the couple of vets that work there are always very good with handling my dog and are spot on with diagnosising whatever issue he has. Banfield always makes sure my dog gets in immediately when he is sick, like within a couple hours of me calling.
Feb 25, 2020 · Marissa Earle
Banfield of Marlton is the only place I will take my pets. They are professional, respectful and grateful when you walk in and ask any questions. There is a tall lady with dark hair that is always at the counter when I walk in the store. If I was not retired I would hire her on the spot for her professionalism. That goes for all I have encountered who have been helpful and keep our Dog, Remington healthy and happy.
Jul 11, 2022 · Gary Elwell
Unfortunately, their staff is very unprofessional, specifically, Sara. During my visit I decided to get vaccinations done for my dog somewhere else. Sara without saying a word wiped out my dog’s account, so now I cannot access his information on their app. Then she leaves the room again without saying a word and never comes back. I find that behavior is very rude and unprofessional.
Oct 29, 2024 · Luba Hutcheon
Don't go here during the weekend, there's one working who makes a lot of careless mistakes. We went to have our beloved cat cremated and at first the young woman with long braids told us the cost would be $300. When we showed up she said oh sorry that was the price to have a pet spayed/ neutered. She seems very incompetent or just doesn't care to work there. Then the same young woman told the wrong name to the vet and we almost went home with another animals remains. I just don't think she's truly knowledgeable just yet.
Oct 23, 2022 · Paula Jacqueline