Veterinary Care and Specialty Group: 24/7 Emergency & Specialty Vet in Chattanooga, TN

Veterinary Care and Specialty Group Introduce

When a beloved pet is facing a medical emergency or a complex, chronic illness, finding a veterinary hospital with the expertise and resources to provide advanced care is critical. For residents of Chattanooga, Tennessee, and the surrounding region, the Veterinary Care and Specialty Group (VCSG) is the premier destination for these challenging situations. This is not a standard veterinary clinic but a state-of-the-art specialty and emergency hospital that operates 24/7, 365 days a year. Their mission is to offer hope and healing for pets with life-threatening conditions or illnesses that require specialized knowledge. With a team of board-certified specialists in a variety of fields, VCSG is equipped to handle everything from sudden traumas and critical emergencies to long-term management of complex diseases. They pride themselves on a collaborative approach, working closely with your primary veterinarian to ensure your pet receives the highest standard of care.

The core philosophy of VCSG is rooted in compassionate and transparent care, especially during stressful and difficult times for pet owners. Reviews from clients consistently highlight the team's dedication and empathy. One client, whose dog was being treated for cancer, expressed, "I've felt nothing but love and compassion from all staff members from the front desk to the doctors during this difficult time." Another, whose dog was taken in for a severe accident, noted that the doctors were patient, taking the time to "answer every question we came up with even though it was nearly 2 am." This commitment to open communication and emotional support is just as important as the advanced medical care they provide. They understand that a pet is a cherished family member, and they strive to make both the pet and the owner feel comfortable and well-informed throughout the treatment process, no matter how long or complex it may be.

The Veterinary Care and Specialty Group is conveniently located at 3201 Broad St in Chattanooga, TN 37408. This central location in Chattanooga makes it accessible to pet owners from across the city and surrounding areas, including those who are referred from out of town. The facility is fully equipped with accessibility in mind, featuring a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This ensures that clients with mobility challenges can easily bring their pets in for treatment. As a specialty hospital, they operate with a combination of walk-ins for emergency cases and appointments for specialty consultations. While appointments are recommended for non-emergency visits to ensure a specialist is available, the 24/7 nature of their emergency service means that pet owners can arrive at any time during a crisis, confident that their pet will be seen. The hospital is well-prepared to handle a high volume of cases, and the staff's professionalism, even in the late hours of the night, is something that clients consistently praise.

VCSG provides a wide and highly specialized range of services, going far beyond the scope of a typical veterinary clinic. They are a referral hospital for many veterinarians in the region, offering advanced treatment options that might not be available elsewhere. Their services are organized into several key specialties, including:

24/7 Emergency and Critical Care (including trauma management, fluid therapy, and transfusion services from their on-site pet blood bank).
Internal Medicine (for chronic and complex diseases like kidney disease, diabetes, and digestive disorders).
Oncology (for cancer diagnosis and treatment, including chemotherapy and advanced radiation therapy).
Neurology (for conditions of the brain, spine, and nervous system, with access to CT and MRI).
Cardiology (for heart conditions, including advanced diagnostics like echocardiograms).
Specialty Surgery (for both orthopedic and soft tissue procedures, from fracture repair to complex abdominal and thoracic surgeries).
Pet Physical Therapy and Rehabilitation.
Pet Diagnostics (including advanced imaging and a full laboratory).

The presence of board-certified specialists leading each department is a key differentiator. These specialists have completed extensive residency programs and rigorous examinations, representing the highest level of expertise in their respective fields. This ensures that pets with complex or life-threatening conditions receive the most precise and advanced care possible. The hospital also operates the only veterinary blood bank in Chattanooga, a critical resource that provides life-saving transfusions for pets in need, and relies on generous donors from the local pet community.

There are several key features and highlights that set the Veterinary Care and Specialty Group apart as a leading choice for pet owners in Tennessee. These include:

Board-Certified Specialists: Every specialty service is led by a board-certified specialist, a level of expertise not commonly found in general veterinary practices. This ensures that pets receive the most advanced and up-to-date treatment for their specific condition.
24/7 Availability: The hospital's round-the-clock emergency and critical care services provide peace of mind for pet owners. As one review highlighted, they are there "24/7," and their team is ready to respond to crises at any time of day or night, as demonstrated by the detailed story of Murphy's care that extended into the early morning hours.
Compassionate and Patient Staff: Customer reviews consistently praise the staff for their kindness, patience, and compassion, especially during highly emotional situations. A client noted how the staff “didn’t mind when we came to visit, called for updates, and not once made us feel like we were bothering them,” which is a testament to their exceptional customer service.
Cutting-Edge Technology and Capabilities: VCSG is equipped with advanced diagnostic tools, including MRI and CT scans, and offers innovative treatments like I-131 therapy and advanced surgical procedures. This allows for accurate diagnosis and effective treatment plans for even the most complex conditions.
Holistic and Collaborative Approach: The hospital works closely with referring veterinarians and pet owners to create a comprehensive treatment plan. They are a partner in the pet's care, ensuring a smooth transition back to the family vet for follow-up and ongoing management.

To contact the Veterinary Care and Specialty Group, you can use the following information:

Address: 3201 Broad St, Chattanooga, TN 37408, USA
Phone: (423) 591-0270

While they are always available for emergencies, it is best to call ahead for specialty consultations. They also accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions convenient during a stressful time.

What is worth choosing about the Veterinary Care and Specialty Group? For pet owners in Tennessee facing a serious health crisis or a complex long-term condition for their animal, VCSG offers an unparalleled level of expertise and compassionate care. The glowing reviews from clients whose pets were facing life-or-death situations, and who credit the hospital with saving their dogs' lives, speak volumes. They prove that while the cost of emergency care is high, the value of the service and the genuine care received is well worth it. This is a place where hope is offered, and where pets are treated with the highest level of medical precision and personal kindness. For a pet owner, knowing that a facility like VCSG is available for emergencies and specialty care provides immeasurable peace of mind, making it a critical part of the Chattanooga and greater Tennessee pet community.

Veterinary Care and Specialty Group Services

Emergency Veterinarian Service
24/7 Emergency Veterinary Care
VCSG provides round-the-clock emergency services for pets experiencing urgent medical issues, ensuring immediate attention and care. We are proudly open 24/7/365 for small animal emergencies.
Animal Care
Emergency Veterinarian Careers
We are hiring emergency veterinarians to join our 24/7 ER team. Provide high-quality care in a fast-paced, well-equipped facility with strong technician support and a collaborative team of specialists.
Pet Abdominal Surgery
We perform abdominal surgeries to address various internal issues, ensuring your pet's health and comfort.
Pet Blood Bank
VCSG maintains a pet blood bank, ensuring the availability of blood products for transfusions when needed.
Pet Cardiology
Our cardiology department specializes in diagnosing and treating heart conditions in pets, ensuring optimal cardiac health.
Pet Diagnostics
Utilizing advanced diagnostic tools, we accurately identify health issues to provide effective treatment plans for your pet.
Pet I-131
Our facility offers radioactive iodine treatment (I-131) for hyperthyroid cats, a non-invasive and effective therapy.
Pet Internal Medicine
We address complex internal health issues, providing comprehensive care for chronic and acute conditions.
Pet Neurology
Our neurology team treats disorders of the nervous system, offering advanced care for neurological conditions.
Pet Oncology
We provide specialized cancer care, including chemotherapy and radiation therapy, tailored to your pet's needs all under one roof in our very own Cancer Center.
Pet Orthopedic Surgery
Specializing in musculoskeletal issues, we offer surgical solutions for fractures, joint problems, and more.
Pet Physical Therapy and Rehabilitation
Our rehabilitation programs aid in recovery post-surgery or injury, enhancing mobility and quality of life.
Pet Surgery Services
Our surgical team performs a wide range of procedures, from routine to complex surgeries, with utmost precision and care. Our comprehensive surgical services encompass various specialties, providing your pet with expert surgical care.
Veterinary Cardiologist Careers
VCSG is seeking a board-certified or residency-trained veterinary cardiologist to join our specialty team in Chattanooga. Collaborate on complex cases and provide advanced cardiac diagnostics and care.
Veterinary Criticalist Careers
VCSG is hiring a veterinary criticalist to lead critical care services in our Chattanooga hospital. Join a team of emergency doctors and specialists in providing advanced ICU-level care for critically ill patients.
Veterinary Emergency Critical Care
The facilities at VCSG are equipped to handle severe and life-threatening conditions, offering comprehensive critical care for pets in need.
Veterinary Job Openings in Chattanooga, TN
We are hiring skilled veterinary professionals for emergency and specialty care roles in Chattanooga, TN. Join a high-quality, fast-paced hospital committed to clinical excellence and compassionate care.
Veterinary Referrals
At VCSG, you're not just referring a patient, you're gaining a partner who understands the bond you share with your clients and their pets. We appreciate the trust you place in us to partner on their care and are committed to providing a seamless experience.
Veterinary Technician Careers – Emergency & Specialty
Join our growing team of veterinary technicians in emergency, anesthesia, and surgical care. We offer rewarding full-time roles with hands-on responsibilities across critical departments in a collaborative hospital setting.

Veterinary Care and Specialty Group Details

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities
Restroom

Planning
Appointments recommended

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Veterinary Care and Specialty Group Photos

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Veterinary Care and Specialty Group Location

Veterinary Care and Specialty Group

Tennessee Hamilton County Chattanooga Broad Street

3201 Broad St, Chattanooga, TN 37408, USA

Veterinary Care and Specialty Group Reviews

An average rating of ★3.9 from 394 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Unfortunately I've had to bring my dog Harley in multiple times since February for two types of cancers and surgeries. But I'm really glad it was with VCSG. I've felt nothing but love and compassion from all staff members from the front desk to the doctors during this difficult time, which I believe is the most important factor in delivering quality care especially to a chronically I'll pet like my dog. They've been very communicative, transparent, and thorough throughout our entire time of handling these cancers and made my dog feel safe and comfortable throughout as well. Big thank you to all the staff there. I'm still not sure whether my dog will live past this year but I'm glad he was well taken care of.
July 02 · anduritoco2004
My aunt's dog Murphy was taken here after an extremely scary accident with another dog one Sunday afternoon. They immediately took him back and started working on him. After several hours we picked him back up (lucky to be alive) in my opinion. Dr. Millis sat and talked with us for a long time going over Murphy's state, answering every question we came up with even though it was nearly 2 am. We took Murphy home with high hopes that he'd be okay, unfortunately by Wednesday he was not doing well and we had to rush him back. They took him in again and decided that keeping him under constant care would be best to get his pain under control. Again, Dr Pullen sat with us for a long while and answered all our new questions including a ton of options that we had to make choices on. For 2 days, while he was in their care they made us feel cared for and didn't mind when we came to visit, called for updates, and not once made us feel like we were bothering them. By Friday afternoon Murphy's pain & anxiety was under control and we got the green light that he could come home again. By Sunday we had to come back over Fears that his wound was reopening (it was) the overnight team was amazing in calming my worries and put Murphy back together again (with staples). I cannot speak highly enough of the night team and how wonderful they were (it just so happened that most of our visits ended up being late PM visits) after that all our other visits (i think it ended up being 7 total, over a 3 week period) went super well and thankfully smooth. I include all these details to paint picture of how wonderful, caring, and patient the entire team that work on Murphy was. There were moments I wasn't sure our dog was gonna make it, honestly and I truly believe that thanks to VCSG that he did. I wish I had the other names of the doctors, nurses, and other team members to personally compliment but I don't.Other complain about the price of emergent care... while expensive it was worth it to us..Thank you VCSP for caring for us and our spicy pup Murphy (with a Y, cause there were multiple Murphy's in the house)We appreciate everything you did for him. 🩷(Including photos of him at one of his worst moments, to him getting being 90% healed)
June 16 · Melody Kaitlyn Bennett
I want to thank Dr.Bello and the wonderful staff who provided such kind and compassionate care for my fur baby, Harper. They took amazing care of Harper while keeping me well informed and giving me wise counsel on treatment modalities. Chattanooga is fortunate to have a such state of the art facility to take care of our beloved pets.
May 09 · Lisa Berry
As a veterinarian in general practice it was so important for me to find the best place to take my pup when we received the worst news possible. Dr. Marlowe and her team at the Pullen center put all my nerves to rest and treated my kid with the most genuine compassion and care. He was comfortable spending time with his friends (beloved care team) during his treatments and they did everything in their power to keep him comfortable. They go above and beyond in patient care and client communication. I am beyond grateful for the team here. Making the several hour road trip monthly is so worth it knowing my pup is getting the best care.
May 21 · Sydney Hunt
This emergency vet is solely responsible for saving our 4 year old Siberian Husky Mika (2 at the time of ER stay) and just recently, our domestic short haired cat, Leo (8).Mika presented with severe Gastro issues. After a 48 hospital stay, testing, and prescription diet, she’s been managing very well ever since.Leo presented with jaundice (yellowing skin/liver issues, and would not eat). They hospitalized him for 48 hours, and sent us home with an installed feeding tube and supportive care instructions for the best chance at recovery.For Leo, the first ER vet we went to in Chattanooga basically charged us $1,000 for diagnostics, blood test, and outpatient medicines, as they told us he only had a 50% chance at recovery, even if we chose the almost $4,000 inpatient option with this other ER. 3 days later, when we called the original ER vet to let them know he still wasn’t eating on his own, they basically told us there was nothing more that could be done. Granted, they did recommend hospitalization and feeding tube, but didn’t even offer to do any ultrasound to find any root causes to see what was going on. They treated it like a guessing game.We arrived to VCSG for a 2nd opinion - boy am I glad we did. They were more than optimistic about his chances. They went over everything with us, with the same compassion, understanding, and financial preparedness as they did Mika’s visit. When we decided to hospitalize with VCSG, they kept us updated with frequent phone calls, and weren’t going to rack up the more expensive charges until they knew what the ultrasound said the next morning.He’s now home with us with an outpatient recovery plan and feeding tube. There’s still a Long road ahead, but VCSG literally saved Leo’s life as far as I’m concerned - the other ER was just going to recommend putting him down; they wouldn’t even prescribe anti nausea meds for him, but VCSG did.Mika also had to visit recently again (right before Leo) due to a possible minor flare up of stomach issues, and she got great care. Well worth the $900.Lastly, I read most of the one star reviews, and most are about financials. Vet medicine has drastically increased in demand with a shortage of vets, and equipment is outrageously expensive. I’m actually surprised it doesn't cost more than it does. This place isn’t money hungry - but they also aren’t a charity; that doesn’t diminish the level of care and concern they have. This is probably one of the best places in the world to take your pet for ER care.For reference,Mika’s care for 48 hours was a little over $3,000 total a couple years ago.Her minor visit recently was less than $1,000.Leo’s care for 48 hours was a little over $4,000.In total, we’ve invested about $8,000 in the last few years for our pets. Money well spent (and we are not “rich” by any means, and it certainly hurts…a lot). Keep in mind, those costs involve a plethora of blood tests, ultrasounds, X-Rays, fluid and iv care, all inpatient and outpatient medicines, 24/7 watch and support, medical analysis and evaluation, prescriptions, exam fees, minor surgeries (like the feeding tube), take home recovery diets, and a whole lot of other things.The bottom line: this place is phenomenal, and the staff is always friendly, experts in their field, and has proven time and time again to deliver the best ER and priority pet care around. Trust me - we know from experience! You’ll need to have the correct mindset that ER pet care is very expensive for pet owners, because operating such a facility is enormously expensive for the staff and owners.If you’re concerned about the cost of medical care, you may need to consider pet insurance. Also, go vote for universal human health care. Then we can talk about universal pet care and make it more affordable for all. But until that time, just know — we’ve now visited this place 3 or 4 times, and that’s a lot of opportunities for something to go wrong…but in every visit, they far exceeded every expectation we had, and we love their dedication. Thank you VCSG!
January 10 · Matthew Hopper