Banfield Pet Hospital Introduce
For pet owners in Concord, California, and throughout the Bay Area, Banfield Pet Hospital offers a well-established and reliable option for veterinary care. Located conveniently within the PetSmart store, this animal hospital provides a wide array of services designed to support the health and wellness of your dog or cat throughout every stage of their life. Known for their focus on preventive care, Banfield aims to be a proactive partner in your pet’s health, helping you stay ahead of potential issues with regular check-ups, vaccinations, and comprehensive wellness plans. The team at this location is committed to providing a professional, respectful, and caring environment, ensuring both you and your pet feel comfortable and well-supported during every visit.
Banfield Pet Hospital operates with a focus on delivering accessible and consistent care. Their approach to medicine is systematic and organized, which is a significant draw for many pet owners who appreciate a clear plan for their animal's health. While it is a part of a larger corporate network, the individual staff at the Concord location are frequently praised for their personal touch and dedication. The team, including standout members like Dr. Tamura, is noted for keeping clients informed about their "furbaby's" progress and for their helpful and personable nature. They understand that a pet is a cherished member of the family, and they strive to build a relationship of trust and respect with every client, making the veterinary experience as positive and stress-free as possible.
The Banfield Pet Hospital in Concord is located at 1700 Willow Pass Rd, Concord, CA 94520, USA. This location is particularly convenient as it is situated inside the local PetSmart store, making it easy to combine a vet visit with your routine pet supply shopping. The hospital's presence within a larger retail space also provides a familiar and often less intimidating environment for pets. The location is easily accessible from various parts of Concord and surrounding communities, including Martinez and Pleasant Hill.
Accessibility for all clients is a priority at this facility. The location features a wheelchair-accessible car park, ensuring that clients with mobility challenges can easily and safely access the building. This thoughtful accommodation reflects a commitment to serving the entire community. When planning your visit, it is important to note that appointments are either required or highly recommended to ensure timely service and minimize wait times. This structure allows the staff to dedicate their full attention to each pet and owner, providing a more focused and personalized experience.
Banfield Pet Hospital offers a comprehensive range of veterinary services, designed to address the full spectrum of a pet's health needs from head to tail.
- Comprehensive Exams: Thorough physical examinations to assess your pet's overall health and well-being.
- Vaccinations: Providing a full range of core and non-core vaccinations to protect your pet from a variety of diseases.
- Parasite Control: Offering effective solutions and advice for the prevention and treatment of internal and external parasites.
- Spays and Neuters: Performing essential surgical procedures for pet population control and long-term health benefits.
- General Surgery: Conducting a variety of common surgical procedures with a focus on safety and careful monitoring.
- General Dentistry: Offering dental care services, including cleanings, to maintain your pet's oral health.
- Digital Radiography: Utilizing advanced digital imaging for fast and accurate diagnosis of internal conditions and injuries.
- Ultrasonography: Advanced imaging to provide a clearer picture of internal organs.
- Microchipping: Providing microchip implantation with lifetime registration to help ensure lost pets can be reunited with their owners.
- Behavior and Nutrition Advice: Guiding pet owners with expert advice on managing pet behavior and providing proper nutrition.
- End of Life Care: Offering compassionate support and care for pets and their families during difficult times.
- Coat and Skin Care Treatment: Diagnosis and treatment of common dermatological issues.
- Gastrointestinal Illness Diagnosis and Treatment: Expert care for digestive system disorders.
- Medical Grooming: Grooming services that are medically necessary or recommended.
Several key features and highlights make Banfield Pet Hospital a notable choice for pet owners in Concord.
- Optimum Wellness Plans®: This is a major highlight, offering affordable, bundled packages of preventive care services, which can make it easier and more economical to stay on top of your pet's health.
- Comprehensive Services: The hospital provides a wide array of services, from routine vaccinations and dental care to advanced diagnostics like digital radiography and ultrasonography, offering a true one-stop-shop for most pet health needs.
- Professional and Personable Staff: Positive reviews consistently praise the staff's professionalism, helpfulness, and caring nature, noting that they keep owners informed and treat pets with affection.
- LGBTQ+ Friendly: The Banfield corporate culture and its Pride Network demonstrate a commitment to diversity and inclusivity, which extends to its practices and creates a welcoming environment for all clients and staff.
- Convenient Location: Being situated inside a PetSmart store provides added convenience for pet owners, allowing them to take care of multiple errands in one trip.
- Appointment-Based Model: While some may prefer walk-ins, the appointment-based system ensures that the staff can allocate dedicated time to each patient, providing a more focused and personal consultation.
To schedule an appointment or to learn more about the services offered, you can contact the Banfield Pet Hospital in Concord using the following information.
- Address: 1700 Willow Pass Rd, Concord, CA 94520, USA
- Phone: (925) 689-8736
- Mobile Phone: +1 925-689-8736
Choosing a veterinary hospital is a decision that impacts the health of your pet for years to come. Banfield Pet Hospital in Concord presents a compelling case for being the right choice for many pet owners, primarily due to its emphasis on preventative care and its structured approach to pet health. The Optimum Wellness Plans®, in particular, are a significant advantage. They provide a clear and budgeted way to ensure your pet receives essential care like exams, vaccinations, and parasite control, which can help prevent more serious and expensive health problems down the road. This focus on proactive health management is a key differentiator from many other clinics.
The professionalism and care exhibited by the staff, as noted in positive customer reviews, also make this location highly recommendable. A customer's experience with Dr. Tamura and his team highlights the importance of feeling informed and respected. The staff's willingness to communicate and their personable nature create a supportive environment, which is especially comforting when your pet is ill. This personal connection is a vital component of quality veterinary care, and it seems to be a strong suit of this particular Banfield location.
While some reviews mention corporate-level issues or concerns about specific interactions, the positive feedback about the local Concord team suggests that this particular clinic stands out. The combination of comprehensive services, advanced diagnostic tools, and a clear focus on long-term wellness makes it a reliable and trustworthy option for pet owners in the Bay Area. The convenience of its location and the emphasis on a planned approach to care further solidify its position as a valuable resource for maintaining your pet's lifelong health.
Banfield Pet Hospital Services
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair-accessible car park
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
1700 Willow Pass Rd, Concord, CA 94520, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Dr. Tamura and his staff will always getFIVE-⭐️⭐️⭐️⭐️⭐️’s from me!!They keep me inform of the progress with my furbaby, Bo.Everyone in this location are awesome. They are very helpful and personable. My Bo loves them too!
July 10 · Rachel HunterI came in looking for Royal Canin Recovery Liquid for my cat, who, as a pet who has been prescribed a "recovery" diet is obviously very sick. I asked the person up front who worked for PetSmart where this was located as I wasn't familiar. This person had an industrial piercing on their right ear, a shaved head, and actually tried to be helpful, big props to them. I did not catch their name, but I thought well of their help.They weren't familiar with this food, so they asked "the vet" - and went over to a woman who worked for Banfield who I believe was named "Amanda" if I heard correctly and had curly brownish(? unsure, she was in the dark) hair. Amanda immediately said "That doesn't exist," and gave my girlfriend and I attitude. I repeat the name, "recovery liquid," and she goes "you mean wet food." and I say "no, I mean liquid, it comes in a bottle." She tries to say "maybe you mean Hill's a/d," no, I mean Royal Canin Recovery Liquid. She was very huffy about it. I come back and I show her the attached image and she goes "well maybe only vets sell it." Girl, you work at a vet and you don't sell it, what you meant is "I'm not familiar with that and I don't have it in stock."If you want service from a nice person who understands that maybe a person looking for recovery diet has a dying animal and should be treated with even an ounce of empathy if they're unsure about something (and to be clear, I was completely correct in the food I was asking for), you should go literally anywhere else. The brief interaction I had with the PetSmart employee was fine and they are held back by working in close proximity to someone so lacking in knowledge or the ability to say "sorry I was mistaken."
March 26 · AdamBad service! I brought my cats in for a checkup and was talked into their monthly plan. They had the cats for 7 hours and only got to them at 4:30 pm that day when I’d brought them in at 9 when they opened. Then I had my daughter pick them up and we didn’t even get any kind of report on their health. In addition I spoke atLength to the intake person about having their nails clipped and discovered upon pickup that it hadn’t been done. When I tried to call them on the following Monday to find out more about my cats’ health, they weren’t open at the hours advertised. I further investigated by calling the PetSmart number only to be told “they don’t have a doctor today so they’re not open”. Clearly this business is terrible and fly by night. I am sorry I signed up for their monthly plan when this is how they run their business. I would give this business 0 stars if I could. So not sign up for their plan! I am so sick of being conned! Ugh
July 21 · Olivia B.Butch, the rescued 2 yo Belgian Malinois had kennel stress # the shelter when adopted. Have had her for only a year. The staff was very patient & understanding & we were able to get her Rabies vaccine. Thank you very much Dr. & assistants for dealing with our 1st vet visit !
June 01 · Valeria MapesThis is the Best Banfield team ever!! They are so caring and compassionate to my fur babies, everyone is great!!! Cathy at the front and all the techs!!! You guys deserve to be acknowledged for your great care of animals ❤️from Chewey, Rocky and Mateo
June 26 · Carmen Pina
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