Bondurant Animal Clinic Introduce
**Bondurant Animal Clinic** serves the local Iowa community as a dedicated **Animal Hospital** and **Veterinarian** facility, focusing exclusively on **Small Animal Medicine (K9 & Feline Only)**. Located conveniently in Bondurant, the clinic offers a broad array of services designed to support the complete health and wellness of cherished family pets, from the early stages of **Puppy/Kitten**hood through **Geriatric Medicine**. The clinic's mission is to provide the best possible medical, dental, and surgical care, using state-of-the-art diagnostic tools and a comprehensive approach to pet wellness.
The clinic emphasizes preventative measures and ongoing health maintenance. Their services range from essential **Doctor Examinations** and **Vaccinations** to complex **Surgical Procedures** and advanced **Diagnostics**. They understand the bond between pets and their owners and aim to create a supportive environment for all visits, utilizing protocols for anxious pets to ensure a calm experience. The facility is equipped with modern tools for swift and accurate assessment, including **Diagnostic Imaging** and **Laboratory Tests**.
However, recent customer feedback indicates areas where the clinic's care and client-facing professionalism have been inconsistent, specifically concerning doctor-patient rapport and medication management. While many customers have had years of positive experiences and praise the knowledgeable, compassionate care of certain staff, others report significant issues related to missed medical history details, prescribing unsuitable medications for known conditions, a lack of compassion, and poor communication regarding costs and treatment plans. Potential clients are advised to read reviews thoroughly and feel empowered to ask **hard questions** about medical recommendations and staff protocols before beginning care. The clinic is committed to superior service, but new clients should actively ensure transparent communication is established from the first visit.
Bondurant Animal Clinic is strategically located to serve the residents of Bondurant and the surrounding Polk County area. Its location provides easy access for daily visits and during urgent situations.
The address is **210 2nd St NE b, Bondurant, IA 50035, USA**.
The facility is committed to providing a welcoming environment for all visitors, offering key accessibility features:
- **Wheelchair accessible entrance:** Ensuring smooth entry into the facility for all clients.
- **Wheelchair accessible parking lot:** Providing convenient parking close to the entrance for ease of access.
- **Wheelchair accessible restroom:** Available for the comfort and convenience of all guests.
The clinic also includes a general **Restroom**. For efficient service and minimal waiting times, the clinic operates primarily on an **Appointment required** or **Appointments recommended** basis. Regular operating hours are typically Monday through Friday, with limited hours on the second and fourth Saturdays of the month.
As a small animal veterinary facility, Bondurant Animal Clinic offers a wide range of services designed to maintain optimal health for dogs and cats across all life stages.
- **Preventative and Wellness Care:** Comprehensive **Doctor Examinations**, ongoing **Puppy/Kitten** care programs, **Vaccinations**, and effective **Heartworm Prevention** and general **Parasite Prevention**.
- **Advanced Diagnostics:** Utilizing modern technology for detailed analysis, including **Diagnostics**, **Diagnostic Imaging**, on-site **Radiology** (Digital full-body and dental), **In-House Diagnostics**, and various **Laboratory Tests**. Advanced imaging techniques such as Endoscopy and Ultrasonography are also used.
- **Surgical Services:** A full suite of surgical options, including routine procedures like **Spay And Neuters**, as well as complex **Soft Tissue Surgery**, **Orthopedic Surgery**, and management for issues like a **Broken Bone**. All surgeries utilize modern **Anesthesia Monitoring** techniques.
- **Dental Services:** Dedicated **Dentistry** and specialized **Dental Care For Your Pet**, including high-speed dentistry techniques.
- **Specialized and Chronic Care:** Focused treatment for aging pets with **Geriatric Medicine**, as well as managing chronic conditions through services like **Pain Management**, **Dietary Management**, and **Weight Control** programs, often incorporating **Prescription Diet** foods.
- **Emergency and Urgent Care:** Providing **Urgent Care** and initial management of emergencies during regular hours, with guidance on **After Hours Emergency Care** for critical needs.
- **Support Services:** Maintenance of accurate **Medical Records**, providing **Veterinary Medical** supplies, and offering essential **Pet Products**.
The clinic’s commitment to comprehensive small animal care and technological investment makes it a resource for the Bondurant area.
- **Exclusive Small Animal Focus:** Specializing entirely in **Small Animal Medicine (K9 & Feline Only)** allows the clinic to focus its resources and expertise entirely on dogs and cats, from routine visits to complex **Orthopedic Procedures**.
- **Advanced On-Site Imaging and Diagnostics:** Utilizing modern tools like **Diagnostic Imaging** (including Digital Radiology and Ultrasound) and **Laboratory Tests** ensures rapid and thorough assessments for quicker diagnosis and treatment.
- **Comprehensive Surgical Capabilities:** The surgical team is equipped to handle everything from routine **Spay And Neuters** to specialized **Soft Tissue Procedures** and **Orthopedic Surgery**. All procedures include dedicated **Anesthesia Monitoring**.
- **Full-Spectrum Life Stage Care:** The facility provides continuous care for pets through every stage of life, beginning with **Puppy/Kitten** support and extending through dedicated **Geriatric Medicine** for senior pets.
- **Emphasis on Preventative Health:** The clinic actively promotes proactive wellness through **Heartworm Prevention**, **Weight Control**, and customized **Dietary Management**, aiming to prevent serious health issues.
- **Client Financial Options:** The clinic works with treatment financing solutions like CareCredit, helping pet owners afford unexpected accidents and illnesses, demonstrating a commitment to accessibility of care.
For scheduling a routine check-up, inquiring about **Surgical Procedures**, or contacting the clinic regarding an urgent need, please use the following contact information:
- **Address:** 210 2nd St NE b, Bondurant, IA 50035, USA
- **Primary Phone:** (515) 854-3337
- **Mobile Phone (Alternative):** +1 515-854-3337
**Appointments required** for scheduled visits. For **After Hours Emergency Care**, contact the clinic for guidance or one of the recommended outside **Emergency Clinic** numbers (515-280-3051, 515-294-4900, or BluePearl Pet Hospital – Des Moines at 515-727-4872).
Choosing **Bondurant Animal Clinic** means opting for a facility in Bondurant, Iowa, with extensive medical, surgical, and diagnostic capabilities tailored specifically for dogs and cats. The clinic is equipped with essential technology like **Radiology** and **Ultrasound** and offers a wide range of services, including advanced **Orthopedic Surgery** and focused **Geriatric Medicine**. Their commitment to managing long-term health through services like **Weight Control** and **Dental Care For Your Pet** is crucial for local pet owners.
However, the decision to choose this clinic should be made with a proactive approach, especially given recent public feedback regarding inconsistent customer service and communication. While the clinic offers high-quality medical services, prospective clients are strongly advised to establish open communication with the veterinary staff, clearly articulate their pet's entire **Medical Records** and history (especially regarding known conditions like a heart murmur), and ensure all medication and treatment plans are fully understood before proceeding. Active engagement and asking "hard questions" can help ensure the long history of positive, compassionate care is upheld for your individual pet. The best choice is an informed choice, pairing the clinic's comprehensive medical resources with your dedication to clear communication.
Bondurant Animal Clinic Services
- Animal Hospital
- After Hours Emergency Care
- Anesthesia Monitoring
- Animal Clinic
- Animal Rescue
- Broken Bone
- Career Development
- Dental Care For Your Pet
- Dentistry
- Diagnostic Imaging
- Diagnostics
- Dietary Management
- Doctor Examinations
- Emergency Clinic
- Exam Facilities
- Geriatric Medicine
- Heartworm Prevention
- Laboratory Tests
- Medical Attention
- Medical Records
- Orthopedic Procedures
- Orthopedic Surgery
- Pain Management
- Pet Products
- Prescription Diet
- Puppy/Kitten
- Radiology
- Routine Surgeries
- Small Animal Medicine (K9 & Feline Only)
- Soft Tissue Procedures
- Soft Tissue Surgery
- Spay And Neuters
- Surgical Procedures
- Veterinarian For
- Veterinary Assistant
- Veterinary Medical
- Veterinary Medicine
- Veterinary Practice
- Weight Control
Bondurant Animal Clinic Details
- Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Amenities
- Restroom
- Planning
- Appointment required
- Appointments recommended
Bondurant Animal Clinic Photos










Bondurant Animal Clinic Location
Bondurant Animal Clinic
210 2nd St NE b, Bondurant, IA 50035, USA
Bondurant Animal Clinic Reviews
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★ 5★ 4★ 3★ 2★ 1- I am devastated to be writing this, but I feel it’s important for others to know what happened. After bringing our dog to this clinic, he passed away less than three weeks later. He was given medication that should never have been prescribed—especially for a dog with a known heart murmur. On top of that they stopped prescribing medicine/didn't find an alternative med to take care of his initial illness we brought him in for.This wasn’t just a tragic outcome—it was a preventable one. We trusted this clinic to care for our dog, and instead he was not only given the wrong medication that ultimately contributed to his death but they didn't prescribe him meds to take care of a curable illness. The signs were missed, and his medical history wasn’t properly taken into account.What we’re left with is heartbreak, anger, and deep regret. I want others to be aware and to ask hard questions before trusting their pet’s life to this clinic. We deserved better. Our dog deserved better. July 22 · Dani Breon
- We’ve been going to Bondurant Animal Clinic for over 7 years and always had good experiences until recently. Unfortunately, our last two visits with Dr. Hong have been absolutely awful.The first time, our dog was clearly uncomfortable being there. Instead of trying to calm him, they dismissed us, saying that because they couldn’t handle him, we needed to come back another day. Dr. Hong showed no bedside manner, was very disrespectful to me, and offered no compassion toward our dog. He prescribed anxiety medication for the next visit.We followed the exact instructions given—one dose the night before and another a few hours before his appointment. When I came home at lunch to give him the pill, our dog was in terrible shape. There was white phlegm all over his room, and by the time my husband came home to take him to the vet, our dog was lethargic, barely able to open his eyes or move, and had vomited in numerous spots around the house. At the appointment, my husband voiced our concerns, but Dr. Hong completely ignored them, dismissed us, and was extremely rude in his delivery. He even referred to our dog as a “wild beast,” which was unprofessional and deeply hurtful.When our dog was brought back from having blood drawn, he was covered in a blanket, clearly uncomfortable, and was being held uncomfortably. His leg was still bleeding from the blood draw on the way home. Instead of showing care for our dog, the doctor brushed off our concerns. We also asked about alternatives like CBD or other medications, but Dr. Hong was condescending and dismissive. We were even told new meds would be provided without charge to try, but we were still billed for them.On top of that, the front office staff was unfriendly, did not explain costs, and did not ask for our approval before proceeding, which added to an overall negative experience.This has been extremely stressful and disappointing, especially after years of positive visits here. What stands out most is how unprofessional, rude, and uncaring Dr. Hong has been toward both our dog and us as owners. After two terrible experiences in a row, we no longer feel confident bringing our dog here. August 19 · Meaghan Nelson
- This vet clinic is incredible. They included my toddlers in our family pet’s wellness visit, let them listen to her heart, and made balloon chickens out of gloves. They have a small town feel and were so great to work with. May 27 · Leah Rozendaal
- Had our regular check-up recently. We have been bringing our girl (11 yr old GSD) here all of her life, and at this point have met/worked with most everyone. All good experiences. On this recent visit, Dr. Conley & Ashley went above and beyond with our elderly lady and we were very pleased with the care provided. Not suprising, and not the first time for awesomeness (shout out to Dr. Humphrey & Sam for previous visit). They were patient, professional, treated our Lily very well & and fielded all questions. Would highly recommend to anyone! June 03 · Tom Westrom
- We absolutely LOVED Bondurant Animal Clinic. They have cared for all of our dogs since we moved to Altoona. Recently, when our puppy was sick, they took excellent care of him and Dr. Hoang took so much time out of his day to walk us through what they found in his exam and the options for his treatment moving forward. We are so thankful we have such caring people looking after our dogs! April 14 · Jamie Cochran
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