Bortell Animal Hospital Introduce
Bortell Animal Hospital has established itself as a leading veterinary practice in Bloomington, Illinois, known for its unique and compassionate approach to pet care. The hospital, under the guidance of Dr. Bortell, stands out for its integration of traditional veterinary medicine with holistic and integrative therapies. This comprehensive approach means pets receive the best of both worlds, from standard vaccinations and surgical procedures to specialized treatments like acupuncture and Chinese herbal medicine. The mission of the hospital is to provide the highest level of veterinary care, nurturing the bond between pets and their human companions. The team believes that a healthy pet enriches the lives of their owners and the entire community. This philosophy is evident in every interaction, as they strive to treat each patient with the same love and attention they would give their own pets.
The commitment to compassionate care is a recurring theme in the feedback from local clients. Testimonials often highlight the empathy and professionalism of Dr. Bortell and his staff, particularly during difficult times. This level of emotional support is just as important as the medical care provided. The hospital’s team is composed of highly trained, experienced animal lovers who are dedicated to their patients' well-being. They understand that a visit to the veterinarian can be stressful for both the pet and the owner, and they work hard to create a calm and supportive environment. This dedication to client and patient comfort is a key reason for their strong reputation in the community. Their genuine care for animals, demonstrated through their professional conduct and personal compassion, makes them a trusted and beloved part of the Bloomington pet community. They are a professional and caring practice that consistently works to improve the health and well-being of the animals in their community.
In addition to their medical services, the hospital places a strong emphasis on client education. They believe that an informed pet owner is the best partner in a pet's health journey. The staff takes the time to explain diagnoses, treatment options, and preventative care measures clearly and thoroughly. This commitment to transparency and communication helps pet owners feel confident and empowered in making the best decisions for their animal's health. The hospital’s blend of modern technology with time-honored compassionate care truly sets them apart as a premier choice for veterinary services in the region. They are constantly looking for ways to improve their services and provide a more comprehensive level of care. This forward-thinking approach ensures that they remain at the forefront of veterinary medicine, offering the latest and most effective treatments available.
Bortell Animal Hospital is conveniently located at 2712 E Lincoln St, Bloomington, IL 61704, USA, making it easily accessible for residents of Bloomington and the surrounding areas. The hospital has made a concerted effort to ensure its facility is welcoming to all members of the community. Key accessibility features include a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. These thoughtful accommodations demonstrate the hospital’s dedication to providing a comfortable and convenient experience for all visitors. The central location on East Lincoln Street makes it easy to find, which is especially important during urgent situations. Its proximity to major roadways ensures a smooth and quick journey for those coming from different parts of Bloomington and beyond. The well-maintained premises and organized parking further contribute to a stress-free visit, allowing pet owners to focus on their animal's needs.
To ensure that every patient receives the individual attention they deserve, appointments are recommended at Bortell Animal Hospital. This helps the staff manage their schedule efficiently and minimizes wait times for both pets and their owners. While appointments are preferred, the hospital does its best to accommodate walk-in emergencies and sick pets during regular office hours. The staff is always available by phone to help you schedule a visit at your convenience and can provide guidance on what to expect. This streamlined process reflects their commitment to respecting their clients’ time while maintaining a high standard of care. The hospital’s planning and organization create a professional and calm environment, which is beneficial for animals who may be anxious about a vet visit. The staff's willingness to work with clients on scheduling demonstrates their flexibility and dedication to providing accessible care.
Bortell Animal Hospital offers a comprehensive and diverse range of veterinary services that cater to the modern pet owner. Their services are designed to address every aspect of a pet’s well-being, from preventative care to advanced, integrative treatments. They pride themselves on using state-of-the-art technology alongside holistic methods to provide a truly unique level of care. This broad scope ensures that whether your pet needs a simple check-up or a specialized treatment, you can find it all under one roof. The hospital's team of professionals is dedicated to continuous education to stay at the forefront of veterinary medicine, which means your pet benefits from the latest and most effective treatment options available. The extensive list of services reflects their commitment to being a complete resource for the local community's pet health needs.
- Acupuncture Treatments: A unique offering that provides an alternative or complementary therapy for pain management and a variety of health issues, promoting natural healing.
- Holistic Care and Integrative Medicine: Blending Western medical practices with traditional Chinese veterinary medicine, including Chinese herbal medicine and food therapy, for a comprehensive and personalized approach to health.
- Onsite Diagnostics and In-House Laboratory: Equipped with advanced technology for digital X-rays and ultrasound, as well as a full-service lab for rapid and accurate in-house testing.
- Surgical Procedures: Performing a wide range of surgeries, from routine spays and neuters to more complex dental and growth removal procedures, with a focus on safety and comfort.
- Pain Management: A variety of options, including laser therapy and other modern treatments, to effectively manage acute and chronic pain in pets.
- Dental Care: Comprehensive dentistry services, including cleanings, extractions, and oral surgery, to prevent and treat dental disease, which is vital for a pet's overall health.
- Nutritional Counseling: Providing personalized nutritional plans and food therapy to address specific health issues and promote general wellness.
- Puppy and Kitten to Senior Care: Tailored wellness plans and examinations for every stage of a pet’s life, ensuring they receive the appropriate care from their earliest days to their golden years.
- Behavioral Consultations: Offering professional guidance and solutions for pet owners dealing with behavioral problems, helping to strengthen the human-animal bond.
- Preventative Care: Essential services such as yearly exams and vaccinations to proactively protect pets from a variety of diseases and health concerns.
Bortell Animal Hospital is a premier choice for veterinary care in the Bloomington, Illinois area, and there are several compelling reasons why it is worth choosing. What truly sets this practice apart is its unique and forward-thinking integration of holistic and traditional medicine. This dual approach provides pet owners with a wider range of treatment options, allowing for a more tailored and effective health plan for their animal. For pets with chronic conditions or those that may not respond well to conventional treatments, the availability of services like acupuncture, Chinese herbal medicine, and laser therapy is a significant advantage. This commitment to advanced and diverse medical care demonstrates a deep level of expertise and dedication to patient well-being. Furthermore, the hospital’s unwavering compassion is consistently praised by clients. The professional, friendly, and empathetic staff provides a supportive environment, particularly during difficult moments, as highlighted by client testimonials. This emotional support is a crucial part of the service, making a vet visit a more comforting experience for all involved. The hospital’s investment in onsite diagnostics, including X-rays, ultrasound, and a laboratory, allows for quick and accurate results, which is vital for timely treatment. This eliminates the need for external referrals and reduces stress and wait times. The combination of comprehensive services, compassionate care, and a focus on both traditional and alternative therapies makes Bortell Animal Hospital a truly special and highly recommended veterinary practice in Central Illinois. They are dedicated to not only healing pets but also to providing an exceptional experience for the people who love them, making them a trusted partner in your pet’s health journey for life.
For any pet owner in the Bloomington area, Bortell Animal Hospital is a professional and caring choice for veterinary care. For more information or to schedule an appointment, you can contact the hospital directly. The address is 2712 E Lincoln St, Bloomington, IL 61704, USA. You can reach them by phone at (309) 662-3633 or via mobile at +1 309-662-3633. The team is committed to providing excellent customer service and is ready to assist you with any questions or concerns you may have about their services or your pet’s health. Their responsive communication and willingness to provide appointments ensure that you can get the care your pet needs without unnecessary hassle. Whether you are a new pet owner or looking for a long-term partner in your pet’s health, Bortell Animal Hospital offers a welcoming and professional environment. Their passion for animal care is evident in every aspect of their practice, from the advanced medical services they provide to the compassionate way they interact with clients and their pets. They are a valuable resource for the Bloomington community and a place where you can feel confident that your pet is in the best of hands.
Bortell Animal Hospital Services
Animal Hospital
- Acupuncture Treatments
- Animal Rescue
- Behavior Management
- Behavioral Consultations
- Behavioral Problems
- Chinese Herbal Medicine
- Compassionate Service
- Dental Care
- Dentistry Surgery
- Dermatology
- Diagnostic Testing
- Growth Removal
- Health Issues
- Holistic Care And Integrative Medicine
- In-House Laboratory
- Internal Medicine
- Laser Therapy Treatments
- Medical Care
- Medicine Treatments
- Microchipping
- Nutritional Counseling
- Onsite Diagnostics
- Pain Management
- Parasite Prevention
- Pet Care
- Puppy And Kitten To Senior Care
- Spay And Neuter Spaying
- Surgical Procedures
- Ultrasound
- Vaccinations
- Veterinary Surgical
- X Rays
- Yearly Exams
Bortell Animal Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Bortell Animal Hospital Photos










Bortell Animal Hospital Location
Bortell Animal Hospital
2712 E Lincoln St, Bloomington, IL 61704, USA
Bortell Animal Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Dr. Bortell and his staff are so compassionate. We recently had our 7 year old Rottweiler put down from cancer. There was lots of tears from even the staff. Very professional, friendly and compassionate all around. Highly recommend Dr. Bortell to everyone.
August 30 · Justin CarlockWe love Dr. Bortell and his staff. He is so compassionate and takes his time with our pet. Marlene is also an awesome Vet Nurse!
April 16 · Jill MartinCompassionate knowledgeable staff. Dr. Bortell listens and clearly loves animals. He's terrific!
August 01 · Kara L. LyckeWe have had 3 dogs over the years and all have been lovingly attended to by the staff and Dr’s at Bortell Animal Hospital. They always take time to answer any questions and treat our dogs as family, which they are. If you need vet care, a simple check up or anything else, they have a great facility and better people.
April 05 · Eric ForsbergDr. Bortell has been my vet since this clinic was Herrin Animal Hospital (so, for quite some time). Things went well over the years until my oldest dog started to have health issues. The lady that runs the front desk is constantly rude and completely unhelpful. My dog was hospitalized at the UofI for kidney disease and acute pancreatitis this past August. When she was discharged I was travelling out of town so my adult child came to the clinic to get some blood pressure medication. The receptionist (sits on the right as you walk in) just flat out told my child that "we don't have that" and refused to even offer suggestions on how we could obtain the medicine. No suggestions, no try another clinic, no we will order it for you just give us a few days. My daughter called me in tears feeling helpless knowing that our dog would die without the medicine. Thankfully she asked the pharmacist at Walmart while she was picking up her own prescription and they were MORE than helpful and helped transfer and fill the prescription. Fast forward a few weeks, our dog was showing issues again and i called the clinic (nobody ever answers the phone) so i left a message asking if i could bring her in for a weight check and a blood pressure check. NOBODY EVER CALLED ME BACK!!! Fearing our dog might need to be hospitalized again and after hours waiting for a return phone call (that even months later has never happened), i called SmartVet with the same questions. They immediately answered and said for me to being her in that afternoon. I did, and with the info in hand did take her back to the UofI for a hospitalization. I should note that after being a client for 15+ years they never ONCE called to see how our dog was...whether she was alive or dead...crickets. Today we thought we were end of life and took her to SmartVet for a vitals check. Thankfully her vitals are strong and we did bring her home but I was out of her prescription food. We tried going to Bortell knowing they always have lots of food on hand and the receptionist REFUSED to sell us the food they had on hand. I even clarified that she has NO food and did they really want to send a long-standing client away without food. The receptionist theoretically asked Dr. BORTELL and yes, they refused our request. Not once did she offer to call SmartVet to confirm her need/prescription...nothing. She was just rude and completely uncaring. Let me be clear that I've now spent in excess of $13k in vet bills since August. My dog is VERY sick. I could not be more disappointed and disgusted with how we have been treated by this clinic. Perhaps the receptionist should have looked but our 2nd dog IS STILL A PATIENT OF THIS CLINIC before being so rude, but no. I wasn't completely done with them until now. I will NEVER EVER EVER give this clinic a dime of my money as long as that horrible woman works there. Shame on you, Dr. Bortell. She will single handedly ruin your practice. The fact that you won't take action to correct the situation or show even a moment of concern for your patients if they are anything but healthy has lost us as clients forever and I will surely be sharing our story with anyone who will listen.
December 16 · Lisa Huston
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