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Brothers PetsVet Near MeIllinoisMcLean CountyNormalVet in North Linden StreetTown & Country Animal Hospital
Town & Country Animal Hospital ico

Town & Country Animal Hospital

Animal hospital, Veterinarian ★4.0

901 N Linden St, Normal, IL 61761, USA

4.0
Called this hospital because my dog was ill and starting to keel over. My regular vet was closed. So I was asked immediately to set up an account. Fine. I gave all the information. Then I was told that because I was new, I would have to pay a deposit first (over a hundred dollars) which would be deducted from the total bill. Fine. I agreed to that. So I asked for a time to bring my dog in. They said I would have to pay now over the phone before I even get to the building. Asking my credit/debit card numbers. I said no, and asked if they could run the deposit once I got there with my dog. They said no. "We need the deposit BEFORE the dog is seen" . I'm said fine, you can run my card immediately when I get there before you see my dog. This threw the receptionist for a loop. Because technically they don't really have a reason to get your credit card info over the phone if you are willing to give them the card in person. Ridiculousness. She put me on hold to see if that could be done. She comes back saying NO you have to give me your "credit card number over the phone". I said thanks but no thanks. And that was that.In this day and age, with so much identity theft, we really don't know who to trust. I didn't feel comfortable giving my credit card info over the phone. What about someone that doesn't have a credit card. They can't make an appointment. So much for loving animals and caring about animals.I was able to take my dog to another facility that doesn't run their practice that way. - Lisa R
Town & Country Animal Hospital Overview Intro Cat Detail Photos Location Reviews

Town & Country Animal Hospital Introduce

For pet owners in the Illinois region, finding a reliable and compassionate veterinary clinic is essential for the health and well-being of their furry family members. Town & Country Animal Hospital, located in Normal, IL, stands as a trusted resource, providing comprehensive and professional veterinary care. As a full-service animal hospital, we are committed to offering a wide range of medical services to ensure that your pets, from cats and dogs to pocket pets, receive the highest standard of care throughout every stage of their lives. Our team of skilled veterinarians and support staff is dedicated to creating a welcoming and supportive environment where both you and your pet feel comfortable and cared for. We understand the deep bond you share with your animal companion, and our mission is to support that relationship by keeping them healthy, happy, and thriving.

At Town & Country Animal Hospital, we believe in a proactive approach to pet health, emphasizing preventive care to help avoid future issues. Our practice is built on a foundation of professional knowledge, advanced medical techniques, and a genuine love for animals. Whether your pet needs a routine check-up, is managing a chronic condition, or requires urgent medical attention, our facility is equipped to handle their needs. We are proud to serve the Normal, Illinois community and surrounding areas, offering services that are tailored to the unique needs of each patient. From the initial puppy or kitten visit to providing special care for senior pets, we are a consistent partner in your pet’s health journey.

Located conveniently at 901 N Linden St in Normal, IL 61761, USA, Town & Country Animal Hospital is easily accessible for residents throughout the Illinois area. Our central location makes it simple for pet owners to bring their companions in for scheduled appointments or urgent situations. We believe that accessibility is a key component of quality veterinary care, which is why our facility has been designed to be welcoming to all. We provide a wheelchair accessible entrance, ensuring that all clients, including those with mobility challenges, can enter and exit our building with ease. Additionally, a wheelchair accessible parking lot is available directly outside our facility, making it convenient to transport your pet from your vehicle to our hospital, regardless of your physical needs.

To ensure a smooth and efficient visit, we recommend making appointments for all services. This helps us manage our schedule and minimizes wait times, allowing us to dedicate our full attention to your pet during their scheduled time. Our amenities also include a restroom for the comfort and convenience of our clients during their visit. The welcoming and clean environment we maintain is part of our commitment to providing a stress-free experience for both pets and their owners. Our team is always ready to assist you and provide directions or information about our location. We are proud to be a fixture in the local Normal, Illinois community, and we strive to make every visit as pleasant and straightforward as possible.

Town & Country Animal Hospital offers a comprehensive suite of veterinary services designed to meet the diverse needs of pets. Our experienced team is dedicated to providing high-quality care for a wide range of animals, focusing on both proactive prevention and responsive treatment.

Our services include:

  • Animal Practice and General Veterinary Care: Routine check-ups, wellness exams, and general health assessments for your pets.
  • Management of Chronic Conditions: Ongoing care and treatment plans for long-term health issues to improve your pet’s quality of life.
  • Dog Planning: Specialized care and planning services for canine companions.
  • Emergency & Urgent Care: Prompt medical attention for unexpected illnesses or injuries during our operating hours.
  • Emergency Treatment: Critical care services to address serious health issues that require immediate intervention.
  • Oral Health: Comprehensive dental care, including cleanings, extractions, and oral examinations to prevent dental disease.
  • General Pet Care: A full spectrum of services covering all basic needs for your pet's health and wellness.
  • Care for Pocket Pets: Specialized veterinary services for smaller animals, including hamsters, guinea pigs, and rabbits.
  • Preventive Care: Proactive services such as vaccinations, parasite control, and regular screenings to keep your pet healthy.
  • Senior Pet Care: Tailored care plans for older pets, focusing on managing age-related conditions and maintaining comfort.
  • Small Animal Services: Expertise in treating a variety of small animal species.
  • Urgent Care: Timely attention for non-life-threatening but time-sensitive health concerns.

The range of services we offer ensures that we can be your one-stop destination for all of your pet's health needs, from routine visits to more complex medical requirements.

Town & Country Animal Hospital distinguishes itself through its commitment to compassionate, professional care and a comprehensive approach to pet wellness. One of our most notable features is the dedication of our veterinarians, including Dr. Jessica and Dr. Matt, who have received glowing praise from satisfied clients. Their long-standing commitment to excellent care has built a strong foundation of trust within the community. The hospital is praised for its unwavering commitment to the well-being of its patients, as highlighted by a client who stated that Town & Country is the only place to take your pet, providing "amazing care" for years. This sentiment reflects the deep bond and trust our team builds with both pets and their owners.

Another key highlight is our focus on accessibility, with a wheelchair-accessible entrance and parking lot, ensuring that our services are available to a diverse clientele. We also emphasize efficient service by recommending appointments, which helps us provide each pet with the focused attention they deserve. The hospital’s capacity to handle both routine preventive care and urgent medical situations makes it a reliable resource for pet owners in times of need. While we are committed to providing the highest quality of care, we also strive to maintain a clear and professional approach to our business operations, including our policies for new clients, to ensure a smooth and orderly process for everyone. This structured approach helps us to maintain a high standard of service and efficiency for all our patients.

For more information or to schedule an appointment, please contact us using the information below. We are here to answer your questions and provide the best care for your pet.

Contact Information:Address: 901 N Linden St, Normal, IL 61761, USAPhone: (309) 452-1717

When considering a veterinary care provider for your pet in the Illinois region, Town & Country Animal Hospital is a choice worth making for several important reasons. The first and most compelling reason is the professional and highly-praised veterinary team. The positive feedback from long-term clients speaks volumes about the quality of care provided by veterinarians like Dr. Jessica and Dr. Matt. Their consistent, high-level attention to detail and compassionate approach to pet health make them a standout choice. This personal touch and evident love for animals is a key factor that builds trust and loyalty among pet owners.

Furthermore, the comprehensive nature of our services means you won't need to visit multiple clinics for different needs. From routine preventive care and vaccinations to specialized care for senior pets and management of chronic conditions, we are equipped to handle a wide array of health concerns under one roof. The availability of urgent care services adds an extra layer of security, providing peace of mind knowing that you have a trusted facility to turn to during unexpected health crises. While our policies for new clients are designed to ensure operational efficiency and security, they are a reflection of a commitment to a structured and professional practice. Our focus on appointments helps us to dedicate ample time to each patient, ensuring a thorough examination and discussion of your pet's health. For pet owners in and around Normal, Illinois, who value professional expertise, a broad range of services, and a dedicated team, Town & Country Animal Hospital is a well-established and highly recommended choice for all your pet care needs.

Town & Country Animal Hospital Cat

  • Animal Hospital

  • Animal Practice
  • Chronic Conditions
  • Dog Planning
  • Emergency & Urgent Care
  • Emergency Treatment
  • Oral Health
  • Pet Care
  • Pocket Pets
  • Preventive Care
  • Senior Pet Care
  • Small Animal
  • Urgent Care

Town & Country Animal Hospital Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Amenities

  • Restroom
  • Planning

  • Appointments recommended

Town & Country Animal Hospital Photos

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Town & Country Animal Hospital Location

Town & Country Animal Hospital

901 N Linden St, Normal, IL 61761, USA

Town & Country Animal Hospital Reviews

An average rating of ★4.8 from 585 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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