CityVet | Steiner Ranch Introduce
Introduction / Overview
For pet parents in the Steiner Ranch community and across Austin, Texas, our furry friends are more than just companions; they are an integral part of our families. When their health is at stake, we need a veterinary team that provides not only a high level of medical expertise but also a deep sense of compassion. CityVet | Steiner Ranch embodies this philosophy, serving as a trusted and reliable partner for pet owners seeking exceptional care. This clinic, which recently joined the CityVet network, is known for its warm, welcoming environment and its team of dedicated professionals, led by the highly praised Dr. Heidi Moore. They have built a reputation for treating every animal with thoughtfulness and kindness, making even the most timid pets feel comfortable during their visits. The practice offers a comprehensive range of services, from routine wellness checks and preventative care to advanced diagnostics and surgical procedures, ensuring that your pets receive the highest standard of care at every stage of their lives. CityVet | Steiner Ranch is committed to building long-lasting relationships with their clients and their pets, providing tremendous peace of mind and demonstrating why they are a top-tier choice for the Austin community.
Location and Accessibility
CityVet | Steiner Ranch is conveniently situated at 5145 Ranch Rd 620 N F140, Austin, TX 78732, USA. Its location is easily accessible for residents of Steiner Ranch, Lake Travis, and other western Austin neighborhoods. The clinic is committed to providing a comfortable and accommodating experience for all visitors. The facility features a **wheelchair accessible entrance** and a dedicated **wheelchair accessible parking lot**, which makes it easy to bring in pets who may have mobility issues or for owners who require a wheelchair. Inside, a restroom is available for client use, further adding to the convenience of your visit. This thoughtful attention to accessibility shows the clinic’s dedication to making pet healthcare a stress-free experience for everyone. As appointments are recommended, calling ahead ensures a smooth and efficient visit, allowing the team to be fully prepared to give your pet their undivided attention. The clinic’s easily reachable location and its commitment to client convenience make it a practical and trustworthy choice for pet owners in the area.
Services Offered
CityVet | Steiner Ranch provides a comprehensive range of services for **dogs and cats**, focusing on preventative care, diagnostics, and medical treatments. Their expertise covers everything from routine check-ups to managing more complex health issues.
- **Preventative & Wellness Care:** The clinic emphasizes proactive health management through **comprehensive exams** and **wellness care**. This includes essential **vaccines**, **heartworm preventive** treatment, and **parasite prevention** and **screening** to keep your pet healthy year-round. They also offer specialized **puppy & kitten care** to ensure your youngest family members get a healthy start.
- **Diagnostics & Medical Treatment:** The team utilizes modern diagnostic tools to get an accurate picture of your pet’s health. This includes **blood work**, **lab work**, **additional diagnostics**, **radiographs (x-rays)**, and **ultrasound**. They address common issues like **allergies & skin problems**, **ear care**, and **eye care**, and also manage serious conditions, including **heartworm treatment**.
- **Dental Health:** The clinic provides full-service **oral health** care, including professional **dental cleaning** to prevent **dental issues**.
- **Surgical Procedures:** For their current clients, they offer essential surgical services, including **spay & neuter surgery (for current clients)** and **soft tissue surgery (for current clients)**. This ensures that pets in their care receive consistent, high-quality surgical treatment when needed.
- **Specialized Services:** The clinic offers advanced treatments like **laser therapy** and minor surgical options like **cryosurgery** for issues such as **lumps & bumps**. They also provide **nutrition guidance**, **weight loss & weight control** programs, and offer a variety of **medications & food** from trusted brands like Hill's, Royal Canin, and Purina.
- **Convenience and Support:** For your convenience, they offer an **online store** for **home delivery** of food and supplements, as well as **pet medical records** access. They also offer **pet urgent care** for current clients and have **overnight boarding** available. The team also works with **embrace pet insurance**, helping you manage costs.
Features / Highlights
CityVet | Steiner Ranch is highly regarded by the Austin community for a number of key features that set it apart from other veterinary clinics. These highlights are consistently mentioned in client reviews and demonstrate the clinic’s commitment to providing an exceptional experience.
- **Exceptional Veterinarians and Staff:** The reviews are overwhelmingly positive, with clients praising the entire team. Dr. Heidi is repeatedly mentioned as "the best I’ve ever experienced" and a veterinarian who provides "thoughtful care." The staff is described as "so kind and caring" and "gentle" with pets, which is invaluable, especially for anxious animals.
- **Compassionate and Gentle Approach:** A customer noted how "gentle they are with her during visits," which gives "tremendous peace of mind." This focus on **compassionate veterinary care** makes visits less stressful for both pets and their owners.
- **Knowledgeable and Transparent Communication:** A major highlight is the staff’s ability to explain things clearly. A reviewer was particularly grateful for Dr. Heidi’s "knowledge and ability to explain things" and for her commitment to advising clients on "what’s needed and nothing extra." This honest and transparent approach builds trust.
- **Follow-Up Care:** The clinic’s practice of providing a "kind follow-up the next day" is a key feature that shows their genuine care for their patients and provides owners with reassurance after a visit.
- **Convenience and Comprehensive Care:** The availability of services like an **online store** for **home delivery** and **overnight boarding** makes pet care management much easier for busy pet owners. The extensive list of services, from **preventive care** to **soft tissue surgery**, means your pet’s needs can be met in one place.
- **Focus on Health and Well-being:** The clinic offers support for both the physical and nutritional needs of pets, with **nutrition guidance** and specific brands of **pet foods** available. This shows a holistic approach to pet health that goes beyond just treating illness.
Contact Information
To schedule an appointment or to learn more about the compassionate veterinary care offered, you can contact CityVet | Steiner Ranch using the following information:
Address: 5145 Ranch Rd 620 N F140, Austin, TX 78732, USA
Phone: (737) 252-8574
Mobile Phone: +1 737-252-8574
What is worth choosing
For Texas pet owners, choosing CityVet | Steiner Ranch is a decision to prioritize exceptional, comprehensive, and compassionate care. The most compelling reason to choose this clinic is the consistent, glowing feedback about Dr. Heidi and her team. Their ability to provide such a high level of medical care while also being gentle, kind, and accommodating is a unique and invaluable combination. The clinic's commitment to thoughtful and transparent communication ensures that pet owners are always well-informed and empowered to make the best decisions for their animals. The convenience of their **online store** and the range of services, including **overnight boarding**, makes it a practical, one-stop solution for all your pet’s needs. The dedication to a holistic approach, from **preventive care** and **nutrition guidance** to specialized surgical procedures, ensures that your pet is cared for comprehensively. Ultimately, choosing CityVet | Steiner Ranch means choosing a veterinary partner that not only has the expertise to treat your pet but also the heart to treat them like their own, providing you with the peace of mind that your beloved fur-baby is in the very best hands.
CityVet | Steiner Ranch Services
Veterinarian
- Additional Diagnostics
- Allergies & Skin Problems
- Animal Practice
- Blood Work
- Care Travel
- Compassionate Veterinary Care
- Comprehensive Care
- Comprehensive Exams
- Cryosurgery
- Dental Cleaning
- Dental Issues
- Diagnostic Testing
- Dogs And Cats
- Drug Administration
- Ear Care
- Embrace Pet Insurance
- Eye Care
- Flea & Tick Prevention
- Heartworm Preventive
- Heartworm Treatment
- Home Delivery
- Lab Work
- Laser Therapy
- Lumps & Bumps
- Medical Care
- Medications & Food
- Nutrition Guidance
- Online Store
- Oral Health
- Overnight Boarding
- Parasite Prevention
- Parasite Screening
- Pet Foods (Hill's, Royal Canin, Purina)
- Pet Health
- Pet Medical Records
- Pet Urgent Care
- Preventive Care
- Primary Care
- Puppy & Kitten Care
- Radiographs (X-Rays)
- Shampoos & Skin Care
- Soft Tissue Surgery (for current clients)
- Spay & Neuter Surgery (for current clients)
- Spay Or Neuter
- Supplements
- Ultrasound
- Vaccines
- Weight Loss & Weight Control
- Wellness Care
CityVet | Steiner Ranch Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
CityVet | Steiner Ranch Photos










CityVet | Steiner Ranch Location
CityVet | Steiner Ranch
5145 Ranch Rd 620 N F140, Austin, TX 78732, USA
CityVet | Steiner Ranch Reviews
compassionfurbabiesunderstandingvaccinesexampriceextractionsdentalterrier
★ 5★ 4★ 3★ 2★ 1I highly recommend CityVet at Steiner Ranch. Dr. Heidi and her team are exceptional — they always take such thoughtful care of our fur-baby, Skyler. I’m especially grateful for how gentle they are with her during visits and for their kind follow-up the next day. It gives me tremendous peace of mind knowing our dog is so well cared for.
August 18 · Christina CouvillionCityVet Steiner Ranch is amazing. The staff are all so kind and caring. Dr. Heidi is the best I’ve ever experienced. Her knowledge and ability to explain things is so helpful. She truly strives to advise you to the best of her knowledge and is only looking to do what’s needed and nothing extra. Highly recommended taking your fur babies to this Vet.
March 07 · Saibree SpencerDr. Julie is friendly, knowledgeable, and extremely personable. She is exactly who you want caring for your furry family members! She makes me feel like my family is very well taken care of…and she doesn’t shy away from dog kisses!
April 16 · April HarrisEveryone at CityVet in Steiner Ranch is amazing! The team here is so patient and gentle with my big Boxer boy who gets nervous any time he needs to get checked out. They have been so helpful in answering any questions or concerns I have, and are always so warm and welcoming. I really can’t say enough good things about them. My dog loves them and so do I!
April 02 · Morgan PattersonMy pup and I go to city vet to see Dr. Heidi and her team. They are so lovely to work with and are extremely welcoming and understanding with any and all questions. I could not recommend them more! We’ve been seeing Dr. Heidi for about 8 years now and we don’t plan going to anyone else. Thank you for all of your help:)
February 19 · Kayla Maas
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