Complete Pet Care Animal Hospital at Heritage Introduce
For pet owners throughout North Carolina, particularly in the growing community of Wake Forest and its surrounding areas, finding a veterinary hospital that offers comprehensive, compassionate, and transparent care is paramount. Complete Pet Care Animal Hospital at Heritage stands out as a leading choice, consistently earning praise for its dedicated staff, high standards, and commitment to the well-being of every "fur baby" that walks through its doors. From routine wellness checks to urgent medical needs, this hospital is designed to be a trusted partner in your pet's lifelong health journey. This article will explore the exceptional services, convenient location, and heartfelt approach that make Complete Pet Care Animal Hospital at Heritage a highly recommended resource for local pet owners.
The relationship we share with our pets is incredibly special, and when they need medical attention, we seek a place where they'll be treated with kindness and expertise. Complete Pet Care Animal Hospital at Heritage understands this deeply. Their philosophy is built around ensuring that pets receive the best possible care while also prioritizing clear communication and affordability for pet owners. As highlighted by numerous satisfied clients, including a new Golden-doodle owner and a family with an urgent care situation for their dog, the staff takes the time to address concerns, explain procedures, and never push unnecessary services. This transparency, combined with genuine compassion, builds strong trust within the community. While a specific review detailed a challenging experience with the grooming department for a high-maintenance cat, the management's proactive and understanding response to the feedback underscores their commitment to client satisfaction and continuous improvement. For residents of Wake Forest, knowing that there's a team so dedicated to animal well-being and responsive to feedback offers immense peace of mind, making Complete Pet Care Animal Hospital at Heritage an invaluable asset to the local pet community.
Complete Pet Care Animal Hospital at Heritage is conveniently located at 941 Gateway Commons Cir, Wake Forest, NC 27587, USA. This prime location within the Gateway Commons Shopping Center, on the corner of Highway 98 and Jones Dairy Road, ensures excellent accessibility for residents throughout Wake Forest and the surrounding communities in northern Wake County. Being situated in a free-standing building within a well-known shopping center makes the hospital easy to find and navigate to, reducing potential stress for both pets and their owners during travel. Ample parking is readily available, contributing to a hassle-free arrival. This strategic and easily reachable location underscores the hospital's commitment to serving a wide demographic of pet owners in this thriving North Carolina region, ensuring that quality veterinary care is always within reach. The convenience of its placement makes it a go-to choice for those seeking reliable and efficient pet health services.
Complete Pet Care Animal Hospital at Heritage offers a comprehensive suite of veterinary services designed to address every aspect of your pet's health and well-being. Their commitment to providing full-spectrum care ensures that most of your pet's needs can be met under one roof. Here's a detailed look at their offerings:
- Pet Wellness Exams & Preventative Care: This forms the cornerstone of their practice, including routine annual wellness exams, tailored vaccination schedules based on your pet's lifestyle, and effective parasite prevention programs (fleas, ticks, heartworm). They emphasize early detection and proactive health management.
- Pet Nutrition Consultations: Recognizing the importance of diet, their team provides personalized nutrition consultations to help prevent obesity, dental disease, and other health issues, creating plans suited to your pet's age, breed, and activity level.
- Pet Dental Care: They offer comprehensive dental exams, professional cleanings, and guidance on at-home care to combat periodontal disease and maintain overall oral health, which is crucial for preventing secondary health issues.
- Diagnostic Testing & Digital Imaging: The clinic is equipped with advanced on-site digital radiography, ultrasound, and a full in-house laboratory. These tools allow for rapid and precise diagnoses, enabling veterinarians to develop targeted treatment plans for various conditions.
- Pet Surgery: The animal hospital features a dedicated surgical suite for a wide range of procedures, including routine spays/neuters, soft-tissue surgeries, and other complex interventions. They adhere to strict safety protocols, offering anesthesia monitoring, pain management, and post-operative support.
- Pet Allergy Care: For pets suffering from allergies, they provide environmental and food allergy testing, followed by customized treatment plans that may include dietary adjustments, immunotherapy, or medication to manage symptoms.
- Flea, Tick & Heartworm Prevention: Given North Carolina's climate, they offer year-round prophylactic programs with various preventatives and blood testing to protect pets from these common parasites.
- Pet Anxiety & Behavior Problems: Their vet team offers behavior assessments, training recommendations, and, when appropriate, medication to help address issues like excessive barking, destructive chewing, or separation anxiety, aiming to restore harmony to the home.
- Grooming Services: The hospital includes a full-service grooming salon offering basic bathing, thorough brushing, nail trimming, and professional grooming. While generally praised for dog grooming, the establishment acknowledges challenges with high-maintenance cat grooming and emphasizes their aim to provide tender loving care to all pets.
- Boarding and Day Care: They offer boarding services in a safe, happy, and comfortable environment, providing attentive care, including medication administration and catering to special dietary needs. Doggie daycare centers are also available to meet pets' social and exercise needs.
- Emergency Care: Complete Pet Care is available to handle emergency needs during normal doctor hours. For after-hours emergencies, they partner with several 24-hour emergency practices in the area, ensuring continuous support.
This extensive array of services makes Complete Pet Care Animal Hospital at Heritage a holistic and dependable resource for pet owners in Wake Forest.
Complete Pet Care Animal Hospital at Heritage distinguishes itself through several key features and a strong commitment to patient and client satisfaction, making it a highly regarded choice for pet owners:
- AAHA Accreditation: This is a significant highlight, as Complete Pet Care Animal Hospital is an accredited member of the American Animal Hospital Association (AAHA). This prestigious accreditation means they voluntarily meet over 900 rigorous standards for veterinary excellence in areas such as diagnostics, anesthesia, surgery, patient care, and facility management, a distinction held by fewer than 15% of veterinary practices nationwide.
- Exceptional Staff & Compassionate Care: Clients consistently praise the staff for being "amazing," "very kind," "respectful," and genuinely caring. They are noted for taking the time to address concerns and for their gentle approach with pets, even those who are anxious.
- Transparent and Honest Practices: A key strength is their commitment to transparency. Customers appreciate that the staff "explained everything to me before doing anything" and "didn't try to force me into any services I didn't need." This ethical approach builds immense trust.
- Reasonable Pricing & Affordability Focus: The hospital is lauded for its "extremely reasonable" prices and willingness to "work with me to keep my bill affordable." This focus on accessibility without compromising quality is a major draw for pet owners.
- Clean and Modern Facility: The office is described as "so clean," which is a crucial factor for many pet owners when choosing a veterinary practice, reflecting high standards of hygiene and care.
- Responsive Management & Customer Service: Even in instances of customer dissatisfaction (as seen in the detailed grooming review), management's proactive, kind, and understanding response, including explaining policies and seeking solutions, demonstrates a strong commitment to client satisfaction and continuous improvement.
- Comprehensive Services & Convenience: Offering everything from medical care, surgery, and diagnostics to grooming, boarding, and daycare, the hospital provides a one-stop solution for diverse pet needs, enhancing convenience for busy pet owners.
- Client Education and Support: They provide valuable resources like a "puppy bag" with practice info and online store coupons, and they are attentive to explaining vaccination schedules and treatment options.
These combined features create a veterinary experience that prioritizes high-quality medical care alongside genuine empathy and client-focused service.
For appointments, inquiries, or to learn more about the extensive services offered at Complete Pet Care Animal Hospital at Heritage, you can reach them through the following contact details:
- Address: 941 Gateway Commons Cir, Wake Forest, NC 27587, USA
- Phone: (919) 263-9778
The hospital's hours of operation are typically Monday through Friday from 7:30 am to 5:30 pm, and Saturday from 8:00 am to 12:00 pm, remaining closed on Sundays. It is highly recommended to call ahead to schedule appointments to ensure that your pet receives the dedicated attention they deserve.
For pet owners in Wake Forest, North Carolina, and the surrounding communities, Complete Pet Care Animal Hospital at Heritage stands out as an exceptionally suitable and highly recommended choice for all their veterinary needs. Its convenient location within Gateway Commons provides easy accessibility for residents, making every visit as stress-free as possible. What truly makes this hospital ideal for locals is its outstanding commitment to providing comprehensive, compassionate, and transparent care. The AAHA accreditation signifies a dedication to the highest standards of medical excellence, assuring pet owners that their beloved companions are receiving top-tier treatment. Furthermore, the consistent praise from clients highlights a team that is not only "amazing" and "kind" but also dedicated to clear communication, explaining all options, and working with owners to ensure affordability. Even when challenges arise, as noted with a specific grooming experience, the management's empathetic and proactive response demonstrates a deep commitment to client satisfaction and continuous improvement. Whether it's for routine wellness checks, managing an unexpected illness, or utilizing their boarding and grooming services, Complete Pet Care Animal Hospital at Heritage offers a reliable, caring, and expert resource. For local pet owners, choosing this hospital means choosing a trusted partner dedicated to fostering the long-term health, happiness, and well-being of their "fur babies" right here in Wake Forest.
Complete Pet Care Animal Hospital at Heritage Photos










Complete Pet Care Animal Hospital at Heritage Location
Complete Pet Care Animal Hospital at Heritage
941 Gateway Commons Cir, Wake Forest, NC 27587, USA
Complete Pet Care Animal Hospital at Heritage Reviews
Dr. Holding & staff were amazing with my boy! They took time and addressed any concerns I had, the prices were extremely reasonable, and the office is so clean. You cannot ask for more than that. ❤️
Jun 10, 2025 · brook bascomChanging rating from 1 to 3 stars after being contacted by management. The manager who called was extremely kind, understanding, and helpful. She first asked about the well being of my cat, and possible causes/solutions for the hair loss. She also explained the policies and reasons behind them. We agreed that a specialty cat groomer would be a better solution for my high-maintenance kitty. I would consider this groomer again if I had a dog that needed grooming.*Pro tip: Consider grooming challenges when falling in love with the beautiful, long haired kitten :)Original Review:This review is specifically for the Grooming department; I do not have any experience with the vet care side.I have a long haired cat who requires grooming due to very fine hair that mats easily. Sadly our regular groomer passed away and I was desperate to have my kitty groomed. I called first to ensure that the groomer that the appointment was scheduled accepted and were experienced with cats and was told that all the groomers were able to groom both dogs and cats.The appointment was on 10/3/24.When I arrived I was told by the groomer that a shave/lions cut is the only option for cats. I explained how my cat was usually groomed and showed pictures, but was told it would have to be a shave per their policy, which I agreed. She said she would leave her mane and tail. I thought about leaving, but my cat really needed to be groomed and have a few knots cleaned up so I moved forward and figured the hair would grow back.When I got my cat home, she looked terrible. I understand cats getting groomed is uncommon and we’ve had our fair share of bad haircuts over the years. I don’t expect perfection— she isn’t a cat model or show cat. But this was BY FAR the worst haircut she has ever had. Her fur was not even, her mane looked like it had layers, her legs looked like she was wearing leg warmers. She looked absolutely ridiculous. But, she was happy and looked much more comfortable so I let it go, chalked it up to $150 wasted, and moved on.It didn’t become evident until a few weeks later just how terrible this groom actually was. There was one strip of fur in particular that looked like the guard of the clippers fell off. This spot was significantly shorter than the rest of her body. She was shaved so closely the area got inflamed and she needed vet care. Turns out it was razor burn. She now has Alopecia that we are seeing a (very expensive) specialist for- that spot will likely never grow back fully again. What I thought was just a bad haircut has turned into a medical issue and I feel terribly guilty for leaving her in this groomer’s care. I wish I walked out when I first started getting red flags!
Jan 14, 2025 · Stevie BlomquistComplete Pet Care at Heritage is the best veterinarian office I've been to in 20 years of having animals.I truly believe that in the case of my senior dog they've given us time we wouldn't have had with her otherwise. She is old and slow, but I believe her quality of life is still there because of their efforts.Every staff member I've ever encountered has been knowledge, friendly and professional. My family is so fortunate to have them so close to home.We had a cat ethunized last year and the care and time they put into it was econd to none.Thank you for everything you do. It means so very much.
Feb 24, 2025 · Gary PullenI had the absolute best experience with Dr. Caballero! I brought my cat in for a routine annual exam/establish care and Dr. Cab treated my sweet cat Callie with such kindness and compassion. During the exam, Dr. Cab noticed Callie's teeth were not doing so well and recommended setting up a dental cleaning. I was so nervous for Callie the day of the procedure, but Dr. Cab was so sweet, and provided me with reassurance to make me feel better. Callie did great with the the dental cleaning. She ended up needing some extractions (this is your reminder, brush your cats teeth!) but did fine, Dr. Cab even told me she carried her around for a while after the procedure to help soothe her/give her extra cuddles - I cannot imagine this quality of care anywhere else or with anyone else! A member of the Complete Pet Care team called to check in on Callie the next day and were also so kind. I would 100% recommend this clinic for all your pet care needs!
May 06, 2025 · Krishna PatelWe had an appointment with Dr. Kelly Holding at Complete Pet Care in Wake Forest to establish care for our rescued senior pup. She was warm, kind, gentle, and highly knowledgeable. Benny went right to her so I knew then that this was a good fit. From the time we checked in (front desk staff was efficient and pleasant) everything went smoothly. As our boy has heartworms we came away with a good feeling that Benny is in very caring capable hands. Would highly recommend this practice.
Apr 21, 2025 · Florrie Mulvey
More Vet Near Me

3240 Rogers Rd, Wake Forest, NC 27587, USA

3600 Rogers Branch Rd #103, Wake Forest, NC 27587, USA

1628 S Main St Suite 100, Wake Forest, NC 27587, USA

230 Capcom Ave # 101, Wake Forest, NC 27587, USA

12638 Capital Blvd, Wake Forest, NC 27587, USA

11835 Retail Dr, Wake Forest, NC 27587, USA

2160 S Main St, Wake Forest, NC 27587, USA

992 Durham Rd, Wake Forest, NC 27587, USA

11021 Wakefield Commons Dr, Raleigh, NC 27614, USA

300 Batten Rd, Rolesville, NC 27571, USA

141 E Main St, Youngsville, NC 27596, USA

13251 Falls of Neuse Rd Suite 151, Raleigh, NC 27614, USA
Categories
Top Visited Sites





