Crossroads Animal Emergency - Norwalk Introduce
In the heart of Southern California, the health and safety of our pets are a top priority. When an unexpected medical crisis strikes, having a reliable and compassionate emergency veterinary clinic is essential. Crossroads Animal Emergency in Norwalk stands as a beacon of hope for pet owners facing such difficult situations. This facility is not just a clinic; it's a dedicated emergency center designed to provide immediate, expert care when your regular veterinarian's office is closed. Serving the communities of Norwalk, Downey, Cerritos, La Mirada, and beyond, Crossroads Animal Emergency has established itself as a vital resource for critical pet care. This article provides a comprehensive look at what makes this hospital a trusted choice for pet owners in the region, from its professional staff to its state-of-the-art services.
The sudden nature of a pet emergency can be overwhelming and stressful. Crossroads Animal Emergency understands these challenges and operates with a profound sense of urgency and empathy. Their mission is clear: to provide a calm and efficient environment for both the pet and the owner, ensuring that every animal receives the attention and treatment it needs as quickly as possible. The team, including dedicated veterinarians like Dr. Moore, is trained to handle a wide range of critical conditions, from toxin ingestion to severe injuries and sudden illness. They work tirelessly, often behind the scenes, to stabilize and treat your pet while keeping you informed every step of the way. This commitment to both medical excellence and client support is what truly sets them apart, making them an invaluable partner in your pet's health journey. Their focus on providing options and clear communication is particularly reassuring during emotionally charged moments.
Crossroads Animal Emergency is conveniently located at 11057 Rosecrans Ave, Norwalk, CA 90650, USA. Its prime location on a major avenue makes it easily accessible for residents throughout the Los Angeles and Orange County areas, especially for those in nearby cities like Santa Fe Springs, Buena Park, and Artesia. The clinic's accessibility is a key feature, designed to reduce stress during an already difficult time. This includes a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and even a wheelchair-accessible restroom. These accommodations ensure that everyone, regardless of mobility challenges, can bring their pet for emergency care without additional hurdles. The facility's amenities also extend to a gender-neutral restroom, creating a welcoming and inclusive environment for all visitors. The hospital’s strategic location allows for rapid transport of critically ill or injured pets, which is often a decisive factor in emergency medicine. Their presence on a main thoroughfare simplifies navigation, which is a small but crucial detail for worried pet owners rushing to get their animal help.
Crossroads Animal Emergency is an emergency veterinarian service that specializes in one core area: critical care. Unlike a general practice, their entire focus is on addressing life-threatening and urgent medical conditions that require immediate attention. They are open 24/7, providing a continuous lifeline for pet owners when other clinics are closed. This round-the-clock availability is a testament to their dedication to the community's pets. Their services are comprehensive within the emergency care framework, utilizing advanced diagnostic tools and treatment protocols to provide the best possible outcome for your pet. When you arrive with a pet in crisis, the staff's goal is to quickly assess the situation, stabilize the animal, and begin necessary treatment. They operate with a high level of efficiency and expertise, which is critical in emergency scenarios. The team’s ability to work quickly and calmly under pressure is a core component of their service. They offer a range of services designed for urgent situations, all delivered with compassion and skill.
Services Offered:
- Emergency Care: Immediate treatment for a wide range of serious conditions, including injuries, poisonings, and sudden illnesses.
- Diagnostic Services: In-house capabilities for blood work, X-rays, and other tests to quickly identify the problem.
- Surgical Procedures: Emergency surgeries for a variety of conditions, such as internal bleeding or foreign object removal.
- Overnight Monitoring and Hospitalization: Critical care for pets that require continuous observation and treatment.
- Pain Management: Providing relief for pets suffering from pain due to injury or illness.
- End-of-Life Care and Euthanasia: Compassionate and respectful services for pets in their final moments.
- Referrals to Specialists: Connecting pet owners with specialists for conditions that require long-term or specialized treatment.
Crossroads Animal Emergency offers several features that enhance the client experience and underscore their commitment to accessible and compassionate care. These are particularly important in an emergency setting, where the focus is on a quick, effective, and stress-free process. The hospital has invested in amenities that prioritize comfort and convenience for pet owners. They understand that a trip to the emergency vet is often unplanned and can be financially daunting. For this reason, they offer multiple payment options, including credit cards, debit cards, and NFC mobile payments, making transactions seamless and convenient. The availability of a gender-neutral restroom also contributes to a welcoming and inclusive environment for all visitors. The compassionate and informative nature of the staff, from the front desk to the veterinarians, is perhaps their most significant highlight. They go to great lengths to provide thorough explanations, discuss prognoses, and offer transparent cost estimates. This proactive communication style helps pet owners make informed decisions without feeling pressured. The staff’s willingness to provide financing options and alternative care plans demonstrates a deep understanding of the financial realities of emergency vet care, a quality that is highly valued by their clients. This approach alleviates some of the stress and allows owners to focus on what matters most: their pet's health. The hospital also stands out for its post-visit care, as evidenced by a handwritten card sent to a grieving family, a small but powerful gesture that speaks volumes about their empathy.
Features / Highlights:
- 24/7 Availability: Open around the clock to provide emergency care whenever it is needed.
- High-Level Accessibility: Features a wheelchair-accessible entrance, parking lot, and restroom.
- Flexible Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
- Compassionate and Transparent Staff: Known for their empathy, clear communication, and willingness to discuss alternative care plans and financial options.
- Amenities for Comfort: Provides a gender-neutral restroom and other comforts for clients.
For immediate emergency care or general inquiries, you can contact Crossroads Animal Emergency using the details below. Their team is ready to assist you and your pet at any time, day or night. It's always a good idea to call ahead if you are on your way with a pet in crisis, as this allows the team to prepare for your arrival and provide the most efficient care possible. They are a dedicated resource for pet owners in Southern California, and a quick call can save precious time in an emergency situation.
Contact Information:
Address: 11057 Rosecrans Ave, Norwalk, CA 90650, USA
Phone: (562) 863-2522
What is worth choosing Crossroads Animal Emergency?
When faced with a pet emergency, the choice of a veterinary hospital can feel overwhelming. Crossroads Animal Emergency in Norwalk is a standout choice for several compelling reasons, all of which are rooted in their commitment to compassionate and effective care. The single most important factor is their specialization in emergencies. Unlike a general vet clinic that may have limited after-hours capacity, this hospital is built and staffed specifically for critical situations. They are equipped with the necessary tools, expertise, and a round-the-clock presence to handle a wide variety of urgent cases. This dedication means that your pet will receive immediate and expert attention, which can be the difference between a positive and a negative outcome.
Moreover, the hospital's approach to client communication and financial transparency is a major draw. Pet owners consistently praise the staff for their compassion, patience, and clarity. They are not just treating an animal; they are supporting a family. The team, from the front desk to the veterinarians, is praised for being upfront about costs and for offering a range of financial and treatment options without any pressure. This non-pressuring approach is a massive relief for pet owners who are often making difficult decisions under duress. The staff's willingness to sit down and discuss all possibilities—from overnight stays to alternative care plans—demonstrates a deep level of empathy and respect for the owner's situation. The hospital's thoughtful gestures, such as a handwritten card of condolence, further illustrate their commitment to emotional support, which extends well beyond the clinical interaction. These combined factors—specialized emergency care, financial transparency, and profound compassion—make Crossroads Animal Emergency a trusted and highly recommended choice for anyone in Southern California facing a pet crisis.
Crossroads Animal Emergency - Norwalk Services
Emergency Veterinarian Service
- Emergency Care
Crossroads Animal Emergency - Norwalk Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Restroom
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Crossroads Animal Emergency - Norwalk Photos










Crossroads Animal Emergency - Norwalk Location
Crossroads Animal Emergency - Norwalk
11057 Rosecrans Ave, Norwalk, CA 90650, USA
Crossroads Animal Emergency - Norwalk Reviews
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★ 5★ 4★ 3★ 2★ 1Came in with my pug after he got into chocolate and showed signs of chocolate toxicity. The staff very quickly took him back and got started on care and inducing vomiting. We saw the vet, Dr. Moore, pretty quickly once he went back. He was very kind and patient in explaining our dog’s prognosis and what to expect from treatment and put us at ease.Based on his symptoms, the Dr. Moore recommended overnight monitoring. He acknowledged this can be expensive and offered to come up with alternative plans if the overnight hospitalization was not financially feasible (luckily we could afford it so we didn’t look at the other options). A lot of reviews here talk about them only caring about money, but I didn’t get that impression at all; they’re very thorough in going over the costs so there are no surprises, but they also understand financial realities.They got busier once our dog was already getting care, so there was some waiting for our final estimate. The tech was nice enough to give us an update and just let us know some critical patients had come in and they’d be with us when they could-we saw the techs and the vet moving quickly between the patient rooms, clearly doing the best they could to quickly attend to everyone. Our wait was not from lack of effort on the staff’s end.Our boy came home seeming almost 100% back to normal, if not a little tired from the stress of everything he went through (he hates going to the vet). We had thorough aftercare instructions and appreciate everything Dr. Moore and the techs did to take care of him!
June 04 · Jamie T.My German Shepard’s health was declining rapidly so I was in a rush trying to find a hospital most places were closed or only taking “appointment” emergencies and I came across this hospital. We headed straight there and waited no more than 2 minutes to be attended, they got a gurney for my dog right away and took her to get checked in for consultation. Súper lovely staff and very compassionate of our situation. There was very little we were able to do in regard to our pet but the staff gave us multiple options and advice on our situation. They gave us plenty of time and privacy to discuss our options and were very helpful with providing financing and other options of payment as well. Very informative and in no way pressuring a decision on us. They were very clear that we were able to leave without further actions if that is what we wished. Unfortunately we did come to a decision to put down our fur baby but the staff made it a very smooth process considering what a gloomy situation it was. They were so kind, giving us as much time as we wanted before we were ready to continue. They even brought in bedding for us to lay with our pup comfortably on the floor (she is a bigger dog). The doctor was with us in her final moments providing comfort. reassuring us that she would no longer be suffering and lived a happy life. This was very kind of him to do during that moment seeing we were an emotional mess. They gave us more time with her after the process was over and even let us take home some of her fur for her memory box. Once we were ready to leave they took our baby away very respectfully and were extremely considerate of our loss. About a week later we received a handwritten card in the mail from the hospital sending their condolences for our baby’s passing. It really says a lot about their care and support to go out of their way to provide comfort even after our patient-hospital interaction ended. This and their quality of care won us over. We will definitely be returning with them if we encounter any emergencies in the future. I would recommend this hospital to anyone looking to get their fur baby help in times of need.
May 10 · Kary ReyesStopped in at 12:30AM on a Friday for my dog who had an infected anal gland that was getting rapidly worse. Check in process was smooth but the wait time was about 1.5hr to get examined (they were busy with a pug ahead of us). They were very kind, informative and professional. The prices were reasonable, especially for an emergency visit. Would come back here again!
August 05 · J PI do not know why people are giving this place such bad ratings. This type of service isn't exactly easy and simple. I should expect to have to pay great sum and have to wait.These people took my dog in at 2am after she was stabilized in another urgent care facility. She was a small dog that got bit by a bigger dog 10x her size. She endured a puncture in her lower abdomen damaging her internal organs and leading her to lose a lot of blood. It was pretty bad. She had to undergo surgery and a few days of stay. It was expensive without insurance, but it is what it is. What matters is that my dog is back home and well.Shoutout to the Crossroads Animal Emergency team!
August 02 · Mark GalangIf you have an emergency with your pet bring them here!! Twice I've had emergency injuries with my elder dogs leg. One 6 years ago and one this week. 6 years ago this hospital was the closest place that was open at 1 am that's why I went there, I couldn't have been happier with my choice they took excellent care of my dog. I've since moved and still drove 45 minutes to take him back here when he injured himself again because I knew they would take excellent care of my dog and they did. Every staff member I dealt with from the receptionist to the Doctor were amazing, polite, caring and professional.
August 02 · amber ponting
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