Heartland Animal Hospital

For pet owners in Des Moines and the greater Central Iowa region, **Heartland Animal Hospital** is a trusted full-service veterinary medical facility dedicated to providing top-notch medical, surgical, and dental care with an emphasis on compassion. Located conveniently on University Avenue, Heartland has built a reputation for its commitment to excellence in veterinary medicine and nurturing the critical bond between humans and their pets. Since its establishment in 1995, and currently owned by Dr. Katherine Edel, this hospital proudly **Identifies as women-owned**, bringing a focused and empathetic approach to animal healthcare.

The hospital is committed to a philosophy of treating every patient as if they were their own pet, ensuring a warm and relaxed environment for all visitors. This is physically demonstrated through thoughtful amenities designed for patient comfort, including a reception area with separate sides for dogs and cats, aimed at minimizing stress for both species. The veterinary team, which includes highly praised doctors like Dr. Siegel and Dr. Prescott, is described by clients as "Kind, clear, educated," and "compassionate," offering great service that extends from routine check-ups to managing chronic conditions, such as getting a beloved diabetic cat into remission.

Heartland Animal Hospital offers advanced diagnostic and therapeutic tools, ensuring the highest standards of care are maintained. Modern technology is utilized through **Digital Radiography**, **Ultrasonography**, and an **In house lab** for fast and accurate results. Furthermore, the hospital provides innovative, non-invasive treatments like **Companion Therapy Laser** and sophisticated surgical options utilizing a **Surgical Laser**. Beyond the clinical setting, Heartland supports pet parents with proactive options for care management and budgeting through their unique **Pet Care Packages**, which cover preventive healthcare services for a 12-month period.

The hospital believes in promoting responsible pet ownership, preventive health care, and health-related educational opportunities for its clients. By offering flexible services, including **House Calls** and appointments, they strive to accommodate the busy lives of Iowa pet owners while ensuring consistent, high-quality attention for their animal companions. The dedicated staff, who are a team of highly skilled and devoted animal enthusiasts, are committed to utilizing their talents to provide exceptional care, fostering a positive environment where both pet and parent feel supported throughout every stage of the pet's life.

Location and Accessibility:

Heartland Animal Hospital is centrally located on University Avenue, providing convenient access for residents in Des Moines, IA 50311, and the surrounding neighborhoods. The physical location is:

4115 University Ave # 200, Des Moines, IA 50311, USA.

The hospital facility is designed with comprehensive accessibility features to ensure a stress-free experience for all clients and their pets:

• **Wheelchair Accessible Entrance:** Facilitating easy entry and exit for all visitors, especially those with mobility challenges or large pets.
• **Wheelchair Accessible Parking Lot:** Designated parking spots are available in the **Free parking lot**, alongside **On-site parking** and access to **Free street parking** nearby.
• **Wheelchair Accessible Restroom:** Ensuring comfort and accommodation for everyone inside the facility.
• **Gender-Neutral Restroom:** Promoting an inclusive and welcoming environment for the diverse Iowa community.

To maintain focus on individual patient care and minimize wait times, the hospital operates primarily by appointment. **Appointment required** and **Appointments recommended** policies ensure that the professional staff can allocate dedicated time for your pet's needs.

Services Offered:

Heartland Animal Hospital offers a comprehensive suite of veterinary services, focusing on modern medicine, preventative care, and surgical proficiency.

• **Advanced Diagnostics:** Includes state-of-the-art **Digital Radiography** (X-rays), specialized imaging using **Ultrasonography**, and rapid testing via an **In house lab** for quick and accurate results.
• **Surgical Excellence:** Performing a variety of procedures, including **Soft Tissue Surgical Procedures**, utilizing advanced equipment such as a **Surgical Laser** for precise and minimally invasive operations.
• **Dental Care:** Full-service **Dentistry** is provided, recognizing the crucial link between oral health and a pet's overall systemic well-being.
• **Pain Management and Therapy:** Effective and compassionate **Pain Management** protocols are available, often enhanced by non-invasive healing through **Companion Therapy Laser** treatments (Laser Therapy).
• **Proactive Wellness Programs:** Clients can enroll their pets in unique, prepaid **Pet Care Packages** that cover recommended preventative care and offer discounts on other medical services, helping to manage healthcare costs.
• **Mobile and Onsite Services:** Offering convenience through traditional **Onsite services** at the hospital, as well as limited **House Calls** to better accommodate pets and owners who benefit from at-home veterinary care.

Features and Highlights:

Heartland Animal Hospital stands out in the Des Moines veterinary landscape due to several key features that enhance the client and patient experience.

• **Women-Owned Business:** The hospital is identified as **women-owned**, fostering an environment often noted for exceptional compassion and empathetic client communication, as highlighted by multiple positive customer reviews.
• **Focus on Comfort (Fear-Free Principles):** The facility is designed to reduce patient anxiety, including separate waiting areas for dogs and cats and using techniques and products (like Feliway in cat rooms) to promote a calm environment. Dr. Siegel is also noted as being **Fear-Free Certified**, emphasizing care for emotional well-being.
• **Affordability with Pet Care Packages:** The innovative **Pet Care Packages** offer a structured, prepaid approach to wellness, providing preventative services and discounts on unexpected care, making high-quality pet health more accessible to Des Moines families.
• **Advanced In-House Technology:** Having the ability to conduct **Digital Radiography**, **Ultrasonography**, and immediate lab work **In house** drastically speeds up the diagnostic process, ensuring faster treatment for critically ill pets.
• **High-Tech Therapeutic Options:** The use of **Surgical Laser** for procedures and **Companion Therapy Laser** for pain, inflammation, and healing recovery places the hospital at the forefront of modern veterinary treatment options.

Contact Information:

To reach the compassionate and professional team at Heartland Animal Hospital for service inquiries or to schedule a necessary appointment for your pet, please use the contact information provided below.

• **Address:** 4115 University Ave # 200, Des Moines, IA 50311, USA
• **Phone:** (515) 255-4464

What is Worth Choosing:

For Des Moines pet owners, choosing Heartland Animal Hospital means selecting a practice that truly embodies its core values of respect, integrity, education, collaboration, and compassion. The high-quality veterinary medicine is a given, with access to advanced technologies like **Digital Radiography** and therapeutic tools such as the **Companion Therapy Laser**. However, what makes Heartland a genuinely outstanding choice is the personalized, caring approach driven by a team of professional, often **Fear-Free Certified**, staff members in a comfortable, low-stress environment. The unique option of enrolling in **Pet Care Packages** demonstrates a practical commitment to making comprehensive, preventative pet care affordable and manageable for Iowa families. Furthermore, the availability of services like **House Calls** provides essential flexibility and accommodation for pets that may be anxious or have difficulty traveling. This combination of clinical excellence, financial accessibility, and genuine compassion is what makes Heartland Animal Hospital an ideal partner in your pet’s lifelong health journey.

Heartland Animal Hospital

4115 University Ave # 200, Des Moines, IA 50311, USA