Mercy Pet Hospital Citrus Heights Introduce
Introduction / Overview
For pet owners in California, finding a veterinarian who offers a blend of top-tier medical care and affordable pricing is a significant relief. Mercy Pet Hospital in Citrus Heights, CA, stands out as a compassionate and professional animal hospital that has earned a reputation for both. The team at this hospital understands that pet care can be a source of stress, especially when it comes to unexpected medical needs and financial concerns. They are dedicated to providing clear, straightforward communication and personalized care for every patient. This commitment to transparency and empathy is a core part of their mission, ensuring that pet owners feel supported and well-informed throughout their pet's health journey. The hospital is known for its ability to provide high-quality services, from routine wellness to urgent care, at prices that are often more accessible than other clinics in the Sacramento area.
This is a place where your pet's health is prioritized without compromising on kindness. As one satisfied client noted, the team is not only "extremely friendly" but also goes "above and beyond to explain treatment options" and is "SO MUCH CHEAPER than everyone else." This combination of excellent service and affordability makes Mercy Pet Hospital a trusted partner for pet parents who want the best for their companions without breaking the bank. From the moment you call to the final farewell, as highlighted by a client's experience with a difficult decision, the team treats both the pet and the owner with tenderness and respect.
Location and Accessibility
Mercy Pet Hospital is conveniently located at 6418 Tupelo Dr, Citrus Heights, CA 95621, a location that is easily accessible for residents across Citrus Heights and the surrounding communities. The hospital’s address provides a central and easy-to-find location for both scheduled appointments and urgent needs. The clinic is committed to ensuring that its facilities are accessible to everyone in the community. The premises are equipped with a wheelchair-accessible entrance, a dedicated wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These thoughtful accommodations demonstrate a commitment to serving all clients, ensuring a comfortable and stress-free visit for individuals with mobility challenges. While appointments are recommended to ensure a smooth visit, the hospital is known for its ability to quickly schedule and accommodate clients, even during busy times. This flexibility is a significant relief for pet owners facing a health concern.
Services Offered
Mercy Pet Hospital offers an extensive range of on-site veterinary services, providing a comprehensive solution for a pet's health needs in a single, reliable location. Their offerings cover everything from preventative care to complex medical and surgical procedures. The services include:
- Annual Exams, Wellness Care, and Wellness Plans
- Vaccinations
- Preventive Medication
- Dentistry, Dental Cleanings, and Oral Health services
- Diagnostic Testing and Intestinal Parasite testing
- Heartworm Testing, Prevention, and Treatment
- Feline Leukemia and FIV Testing
- Soft Tissue Surgery and Spay and Neutering
- Low Cost Spay/Neuter Days
- Internal Medicine and Veterinary Medicine
- Emergency Services, Urgent Care, and Immediate Medical Assistance
- Hospital Services and Patient Care
- Euthanasia Services
- Medical Records management
- Online Pharmacy and Tick Repellent
- Personalized Care and Payment Plans
- Pet Health and Pet Insurance guidance
- Drop Off Appointments
This extensive list of services, combined with their focus on preventative care and transparent pricing, demonstrates the hospital's ability to serve as a complete healthcare partner for your pet, from their routine check-ups to managing more serious conditions. The availability of services like "Drop Off Appointments" adds a layer of convenience for busy pet owners.
Features / Highlights
Beyond the extensive list of services, several key features and highlights distinguish Mercy Pet Hospital and make it a highly recommended choice for pet owners in the Citrus Heights area. These attributes contribute to its excellent reputation and client satisfaction.
- Compassionate and Kind Staff: Customer reviews consistently highlight the staff's kindness and compassion, particularly during difficult times such as euthanasia. This shows a deep understanding of the human-animal bond.
- Affordable Pricing: A significant highlight is the hospital’s commitment to providing excellent care at a lower cost than other clinics in the area, a fact praised by multiple clients.
- Clear Communication and Transparency: The team is known for being straightforward with diagnoses and clear about treatment options and pricing, which is invaluable for pet owners.
- Responsive and Flexible Scheduling: The hospital’s willingness to quickly schedule appointments, even for unexpected needs, and to offer drop-off appointments adds a significant level of convenience and support for pet owners.
- Comprehensive Payment Options: Mercy Pet Hospital works with a variety of payment options, including major credit cards and third-party financing services like CareCredit, Scratchpay, and Affirm, making quality care more accessible to families with varying budgets.
- Wellness and Prevention Focus: The availability of wellness plans, preventative medication, and low-cost spay/neuter days demonstrates a commitment to making long-term pet health manageable and affordable.
These features, particularly the blend of affordability, transparency, and genuine compassion, make Mercy Pet Hospital a trusted and highly-valued resource in the community.
Contact Information
To schedule an appointment or to inquire about services, you can easily contact Mercy Pet Hospital. The physical address is 6418 Tupelo Dr, Citrus Heights, CA 95621, USA. You can reach the hospital by phone at (916) 723-3456. A mobile phone number is also available at +1 916-723-3456. While appointments are recommended, the hospital's responsiveness for urgent care needs is a significant advantage. It is always a good practice to call ahead, especially for emergencies, to allow the team to prepare for your pet's arrival and provide the best possible care. The hospital's website provides additional information on services, forms, and policies, making it easy to prepare for your visit.
What is Worth Choosing
Choosing Mercy Pet Hospital for your pet’s healthcare is a decision rooted in value, compassion, and professionalism. What makes this hospital a truly worthwhile choice is its ability to provide comprehensive, high-quality care without the prohibitive costs often associated with veterinary medicine. The glowing reviews from real customers highlight the core strengths of the practice: a team that is not only medically skilled but also incredibly kind and respectful, especially during a pet’s final moments. The commitment to clear communication and transparent pricing builds a foundation of trust that is essential in a veterinary partnership. The flexibility in scheduling, along with accessible payment plans, demonstrates a genuine desire to make quality care manageable for all families. By choosing Mercy Pet Hospital, you are selecting a team that is dedicated to your pet's health and happiness, while also prioritizing your peace of mind and financial well-being. This balance of excellent service and compassionate, affordable care makes them an outstanding choice for any pet owner in the Citrus Heights and Sacramento area.
Mercy Pet Hospital Citrus Heights Pet Supply
Veterinarian
- Annual Exams
- Dental Cleanings
- Dentistry
Full veterinary dental services including: Dental Prophylaxis Dental Radiology Extractions Oral Treatments
- Diagnostic Testing
- Drop Off Appointments
- Emergency Services
During office hours, we are fully equipped and ready to help with all of your emergency and critical care needs. If you find that you need emergency assistance after hours, we recommend several local emergency clinics. They are available when we are closed and we trust them for quality care! In the
- Euthanasia Services
- Feline Leukemia and FIV Testing
- Heartworm Testing, Prevention, Treatment
We recommend your dog be tested for heartworm disease and put on prevention to keep them safe from heartworm disease. We offer either a monthly oral treatment or Proheart with is a once a year injection.
- Hospital Services
- Immediate Medical Assistance
- Internal Medicine
We are able to bring in specialists to the practice to offer specialty services including ultrasound (cardiac and abdominal) and surgery. The specialists we partner with are: Surgery: Dr. Paster Cardiac Ultrasounds: Dr. Mackie or Dr. Jackson Abdominal Ultrasound Dr. Bradburry
- Intestinal Parasite
- Low Cost Spay/Neuter Days
- Medical Records
- Online Pharmacy
- Oral Health
- Patient Care
- Payment Plans
- Personalized Care
- Pet Health
- Pet Insurance
- Preventive Medication
- Soft Tissue Surgery
- Spay and Neutering
- Tick Repellent
- Urgent Care
- Vaccinations
We offer a variety of vaccines for your canine and feline Core Canine Vaccines DHLPP Rabies Bordetella Lyme Canine Influenza Core Feline Vaccines FVRCP - Feline Upper Respiratory FeLv - Feline Leukemia Rabies
- Veterinary Medicine
- Wellness Care
Your adult dog or cat should have an annual thorough physical exam. During the exam, we look at the ears, eyes, and mouth. We also listen to their heart and lungs and feel the abdomen and the rest of their body for any growth
- Wellness Plans
Mercy Pet Hospital Citrus Heights Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Mercy Pet Hospital Citrus Heights Photos










Mercy Pet Hospital Citrus Heights Location
Mercy Pet Hospital Citrus Heights
6418 Tupelo Dr, Citrus Heights, CA 95621, USA
Mercy Pet Hospital Citrus Heights Reviews
compassionatemoneyspayedprescriptioncallcostsdeskinfectionjobbill
★ 5★ 4★ 3★ 2★ 1Had a great experience today at Mercy Pet Hospital in Citrus Heights. We called multiple vets around Fair Oaks/Sacramento to ask about treatment options and pricing and were met with unfriendly and unclear direction. Mercy on the other hand was extremely friendly over the phone, went above and beyond to explain treatment options, were able to quickly schedule us, and best of all were SO MUCH CHEAPER than everyone else. Couldn’t recommend them more.
May 27 · Max MoncurWe had to make an unexpected decision to put our dog down, and I can’t thank this veterinary team enough for their kindness and compassion. They got us in within the hour, despite being busy, and treated both us and our dog with such tenderness and respect.We’re so grateful for the care they showed during such an emotional time. Truly compassionate professionals. Our room was near the front and eventhough the staff at the front desk knew what was happening they were a bit loud and joking around which felt a bit bothersome, but overall a really positive experience and kind staff.
May 28 · Kara DorseyDropping 5 to a 1 they over charge and over test and have an abominable card fee. It's a tip to them not a fee. I called my credit card company to ask. No one charges a % on card transactions.My dog did not need a 58 dollar fecal giardia test. He was perfectly healthy with all his shots up to date.They won't gouge a good pet owner again. I feel bad for anyone that goes there.The cost was not an issue. The honestly was.
June 11 · Mike BlodgettI LOVE this vet hospital. They've saved my senior dog's life when he was ill and their customer service is and has always been pristine. Highly recommend them
May 29 · Anna KennedyThey took my cat as a new patient when he got sick when no one else would, and they got me in the next day. They helped me keep the cost reasonable as well. Now, 8 months later, I had to euthanize our kitty and they were so kind, understanding, explained the procedure very well and they were extremely patient and kind with my kids who had to come with me to do this bc I had no sitter. Highly recommend.
December 11 · Pamela Egle
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