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Milford Animal Hospital

123 Chippy Cole Rd, Milford, PA 18337, USA

4.0
I came to this clinic for a consultation regarding a dental cleaning for my dog. At that time, I was given an estimate of $700 to $900. A week later, I showed up for the procedure only to be handed a form stating the new price range was actually $1,200 to $1,600. No warning, no explanation beforehand—just a last-minute bait and switch.To be clear, the assistant I dealt with was kind and did his best to adjust the price to match what I was originally quoted. Despite his efforts, the lowest they were willing to go was still $990 to $1,200—hundreds more than I had budgeted for and agreed to.When I asked to speak with the doctor, hoping for clarity, I was met with dismissiveness. He deflected responsibility by saying, “I didn’t have a computer that day,” and told me not to hold him to the numbers he originally gave. The “computer” in question? A tablet—fully capable of accessing accurate information. In other words, he gave me a wildly inaccurate estimate and now expected me to pay for it.After going back and forth, I told them I no longer wanted the procedure done and asked for a refund of the $63 I paid for the initial consultation, since the information I received was clearly unreliable. They flat-out refused.This place does not stand by its word, its estimates, or its responsibility to clients. I’m writing this review as a warning: if you want transparency, professionalism, or basic courtesy, look elsewhere.In response:Thank you for responding, but I feel it’s important to correct some of the claims made here.At my initial consultation, I was given a verbal estimate of $700 to $900. I was not provided a written estimate showing the higher cost you later asked for. If I had been, I would not have agreed to move forward with the procedure.When I arrived for my dog’s dental cleaning, I was suddenly presented with paperwork stating the procedure would cost between $1,200 and $1,600, a much higher price than originally discussed. There had been no prior notice of this change. Naturally, I was confused and concerned, so I calmly asked to speak with the doctor for clarification.Instead of addressing the issue directly, Dr. Grasso told me he “didn’t have a computer that day” and claimed I shouldn’t have relied on the numbers he gave. That is not how professional estimates should be handled.I did not become aggressive. I did not shout or behave inappropriately. I asked for a refund of the $63 consultation fee since the information I was given was not accurate. That request was denied. I chose to involve the police not to cause a scene, but to document what I believe was a case of dishonest business conduct.I left the practice with all my records and have since filed formal complaints with the appropriate state and consumer authorities.Anyone reading this should know I made every effort to resolve this in a reasonable way. I was misled on pricing, denied a refund, and treated with disrespect. That is the experience I had, and I stand by this review. - Alejandra Ridell Langsdorf
Milford Animal Hospital Overview Intro Photos Location Reviews

Milford Animal Hospital Introduce

For pet owners across Pennsylvania, especially those residing in the picturesque Pike County region, ensuring the health and well-being of our beloved animal companions is a continuous priority. When seeking veterinary care, we naturally look for a clinic that offers comprehensive services, a knowledgeable team, and a commitment to transparent communication. Milford Animal Hospital, located in Milford, PA, is a local veterinary facility that provides a variety of services aimed at maintaining the health of your pets.

Milford Animal Hospital strives to be a resource for the local community, offering routine care and other veterinary services. They are positioned to serve the diverse needs of pet owners in the area, aiming to provide a accessible option for veterinary care. The relationship between pet owners and their veterinary care providers is built on trust and clear understanding, and Milford Animal Hospital endeavors to meet these needs within the community.

Understanding the importance of a reliable local vet, this article will provide an overview of Milford Animal Hospital, its location, the services it offers, and key features that may be relevant to pet owners in Pennsylvania. It aims to offer factual information to help local users make informed decisions about their pet's healthcare.

Milford Animal Hospital is situated at 123 Chippy Cole Rd, Milford, PA 18337, USA. This location in Milford, Pennsylvania, positions it to serve residents within the immediate town and across the broader Pike County area. The address is accessible for those living in communities like Dingmans Ferry, Matamoras, and other surrounding townships, making it a local option for veterinary services.

Being located on Chippy Cole Road, which connects to main thoroughfares, helps facilitate access to the clinic. While detailed information about parking or specific local transportation links isn't universally available, typically, facilities in such areas offer on-site parking to accommodate clients. The convenience of a local veterinary hospital means reduced travel time for routine appointments and potentially quicker access during more urgent situations. This accessibility is a key factor for pet owners in rural or suburban areas like Pike County, where travel distances to specialized services can sometimes be extensive. Milford Animal Hospital's location aims to provide a convenient option for local residents to seek veterinary care.

Milford Animal Hospital offers a range of veterinary services designed to address the health needs of various pets. Their services typically cover essential areas of pet healthcare, aiming to provide comprehensive care for the animals in their community.

  • Wellness and Preventative Care: This generally includes routine physical examinations to assess overall health, recommended vaccinations to protect against common diseases, and advice on parasite prevention and control (such as for fleas, ticks, and heartworm).
  • Diagnostic Services: The hospital likely utilizes diagnostic tools to help identify health issues. This can include in-house laboratory services for blood work, urinalysis, and fecal testing. Imaging techniques such as X-rays might also be available for internal evaluations.
  • Surgical Procedures: Common surgical services are typically offered, which may include routine procedures like spaying and neutering. More complex soft tissue surgeries might also be performed, generally with appropriate anesthesia monitoring and pain management.
  • Dental Care: Basic dental services, such as professional cleanings, may be provided to maintain oral hygiene and prevent dental diseases, which are crucial for a pet's overall health.
  • Senior Pet Care: As pets age, they often require specialized attention. The clinic would typically offer tailored wellness plans and management for age-related conditions.
  • Emergency and Urgent Care: While not a 24/7 emergency hospital, Milford Animal Hospital may handle urgent care needs during their operating hours, providing initial assessments and stabilization for pets with acute conditions.
  • Microchipping: This service offers permanent identification for pets, significantly increasing the chances of reunification should a pet become lost.

Milford Animal Hospital presents certain features and highlights that are important for local pet owners to consider when evaluating their veterinary care options:

  • Experienced and Patient Staff: One client review specifically commends "Jenny, the technician" as "excellent! Experienced and knowledgeable!" and highlights "Sean, the doctor" (likely Dr. Sean Grasso, though the review only uses first names) as "patient, listens, and is sincere." This suggests a team that aims to provide attentive and understanding care, which is particularly beneficial for a pet's first vet visit, as noted by the positive experience of a "best friend's" (dog's) initial visit.
  • Focus on Communication (with varied experiences): While some clients expect robust communication regarding pricing and procedures, positive feedback highlights staff who are willing to listen. The administrative staff is also noted as being "on point," suggesting efficiency in scheduling and general front-office operations.
  • Local Accessibility: As a local clinic, it offers convenience for residents of Milford and surrounding areas, reducing the travel burden for pet owners seeking routine or urgent care.
  • Range of Services: The clinic offers a spectrum of services from wellness to dental procedures and potentially basic surgeries, providing a centralized location for various pet health needs.
  • Handling of Concerns: While one review details a significant negative experience regarding a price discrepancy, it also highlights the assistant's efforts to adjust the price, indicating a willingness within part of the staff to address client concerns, even if the resolution ultimately fell short for that specific client. The public response from the hospital to the negative review indicates their awareness of client feedback and an attempt to provide their perspective, suggesting they engage with client experiences.

For inquiries, appointments, or emergency services during business hours, Milford Animal Hospital can be contacted using the following information:

Address: 123 Chippy Cole Rd, Milford, PA 18337, USA

Phone: (570) 296-8448

Mobile Phone: +1 570-296-8448

For pet owners residing in Milford and the broader Pike County region of Pennsylvania, Milford Animal Hospital offers a local option for veterinary care. Its convenient location and range of services position it as a accessible facility for common pet health needs, from routine check-ups to more specific treatments like dental procedures.

While client experiences with transparency and pricing communication can vary, as highlighted in one detailed review, the positive feedback specifically praises the kindness and attentiveness of certain staff members, including technician Jenny and a doctor named Sean. This suggests that the clinic has individuals who are dedicated to providing compassionate care and fostering a positive experience for both pets and their owners. For new pet owners, or those whose pets might be anxious, a patient and sincere approach from staff can make a significant difference.

Choosing a local veterinary clinic like Milford Animal Hospital means having a facility within reasonable proximity for ongoing care. It's a place where you can access essential services and potentially build relationships with the healthcare providers for your furry family members. As with any service, evaluating direct communication and clarifying expectations, especially regarding costs, can contribute to a smoother experience. Milford Animal Hospital serves as a local resource for Pennsylvania residents seeking veterinary care for their pets in the Milford area.

Milford Animal Hospital Photos

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Milford Animal Hospital Location

Milford Animal Hospital

123 Chippy Cole Rd, Milford, PA 18337, USA

Milford Animal Hospital Reviews

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