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Mulford Animal Hospital ico

Mulford Animal Hospital

Animal hospital ★4.0

1902 S Mulford Rd, Rockford, IL 61108, USA

4.0
I am actually very sad to be writing this review, especially because I used to be an employee at this clinic for years, but the complete lack of compassion for the animals that has come since the current owner has taken over absolutely needs to be addressed. It is disgusting. This past weekend I was out of state on a family vacation when my 16 year old dog (who has been a patient at this clinic since she was a puppy and was just last seen in Oct of 2024) took a turn very fast, and I had to make the decision to have her euthanized even though I couldn’t be there, which is heartbreaking on its own. My parents were caring for her in my absence, and when the in-home euthanasia dr I was hoping could do the procedure (because my last interaction at Mulford was not something I was willing to continue to have. I won’t even get into that!) wasn’t available they called around in a panic to get my girl out of pain as soon as possible. Naturally they called MAH to get her in since my family has always gone there, my dog was always a patient there, and I worked there previously. While my dog was howling in pain, my dad was told that she was no longer an established patient and would need a visit to be re-established and she would need her rabies vaccine before she could be euthanized and the first available appointment wouldn’t be for two weeks out. Because an actively dying dog in pain needs the vaccine, right?When I worked at this clinic under two previous owners I can’t even count the number of times I stayed late because an emergency came in (even animals that weren’t patients at the clinic). Whether they were dying, injured, or just in distress or pain they were taken care of because we wanted to help the animals. There was no strong arming the clients into having a certain test to receive a medication. There was no requirement to get a certain treatment to be taken care of. There was just a care for a living being who needed help. I completely understand that times have changed, and veterinary clinics are overrun with so many animals needing to be cared for so there have to be some boundaries in place to give proper care to the established patients. I do. But I will never understand how a dog who has been seen for 16 years and was just seen 10 months ago is in pain and dying they have it in their hearts to just refuse to do anything for her. I will never step foot in that clinic again, and neither will the other several family members of mine who have been clients for DECADES. I will tell anyone who asks to run the other direction. By the way, Whispering Willows was able to accommodate us within hours. Their dr came to my house and treated my girl with the dignity and compassion every pet deserves. They even let me facetime so I could be there the only way possible. They deserve 5 stars. - Brittany McMullen
Mulford Animal Hospital Overview Intro Services Detail Photos Location Reviews

Mulford Animal Hospital Introduce

For pet owners in the Rockford, Illinois, area, finding a veterinary partner that is both knowledgeable and compassionate is essential. Mulford Animal Hospital has been a part of the local community since 1978, building a legacy of caring for pets and their families with a dedicated focus on comprehensive and personalized animal healthcare. As an established animal hospital, they provide a wide array of veterinary services designed to support the well-being of dogs, cats, and even more unique companions like birds and pocket pets. This commitment to caring for a variety of species reflects their deep-seated passion for animal welfare.

The hospital’s mission is to provide superior care by fostering a partnership with the community through education, compassion, and clear communication. They understand that a pet is a cherished member of the family, and their approach to veterinary medicine reflects this belief. They strive to create an environment where pets and their owners feel supported and at ease, knowing that their concerns are being heard and their pet's health is in capable hands. The team at Mulford Animal Hospital is comprised of highly trained and experienced professionals who are committed to making a difference in the lives of animals. They recognize the unique bond between humans and their pets and work to strengthen that bond through professional, empathetic service, covering everything from routine check-ups to managing complex medical conditions.

Mulford Animal Hospital is conveniently located at 1902 S Mulford Rd, Rockford, IL 61108, USA. This location makes it easily accessible for residents of Rockford and the surrounding communities, with a presence that has been a trusted landmark for decades. The hospital’s location on South Mulford Road is easy to find, and they have taken care to ensure the facility is welcoming to everyone. The building features a wheelchair-accessible entrance, ensuring that all pet owners, including those with mobility challenges, can easily bring their pets inside. Furthermore, there is a wheelchair-accessible parking lot, providing a convenient and stress-free way to arrive at the hospital.

Inside, the hospital's commitment to accessibility continues with a wheelchair-accessible restroom for the comfort and convenience of all clients. While the hospital recommends making an appointment to ensure prompt service, this accessibility-focused approach demonstrates their dedication to serving the entire community. They have built a facility that is not only medically advanced but also physically inclusive, ensuring that every pet and their owner feels welcomed and can receive the care they need without any barriers.

Mulford Animal Hospital provides a broad range of veterinary services that cover every stage of your pet's life, from preventative care to routine surgical procedures.

  • Preventative Care: This includes comprehensive health exams, vaccinations, and other preventative measures to ensure your pet stays healthy and happy for years to come.
  • Routine Surgical Procedures: The hospital is equipped to perform a variety of routine surgical procedures, ensuring the safety and well-being of your pet during operations.
  • Dental Services: Maintaining your pet's oral health is crucial for their overall well-being. The hospital offers professional dental services to address pet's teeth, gum, and other oral health needs.
  • Exotic and Pocket Pet Care: The team has specialized knowledge in caring for a variety of pets beyond just dogs and cats, including birds, reptiles, and pocket pets.
  • Pets Diagnostics: With a commitment to accurate diagnosis, the hospital provides diagnostic services to uncover and address underlying health issues.
  • Laser Therapy: Mulford Animal Hospital utilizes advanced treatments like laser therapy to help with pain management, wound healing, and a variety of other conditions.
  • End-of-Life Services: The hospital offers compassionate end-of-life care and support for owners, helping them navigate this difficult time with dignity and understanding.
  • Online Pharmacy: For the convenience of their clients, Mulford Animal Hospital offers an online pharmacy where you can get your pet's medications and food delivered right to your home.

The features and highlights of Mulford Animal Hospital are centered on its long-standing reputation for quality care and its dedicated team.

  • Comprehensive Care for All Animals: The hospital’s expertise in caring for dogs, cats, birds, and pocket pets makes it a unique and valuable resource for a diverse range of pet owners.
  • Expert and Compassionate Staff: As noted by multiple customers, veterinarians like Dr. Harbach are praised for their willingness to listen to concerns and provide attentive care that makes pets feel comfortable.
  • Focus on Patient Comfort: Staff members are known for being patient with anxious or stressed animals, making each visit a positive experience for pets.
  • Accessible Facilities: The wheelchair-accessible entrance, parking, and restroom demonstrate a commitment to serving all members of the community, ensuring every visit is as comfortable as possible.
  • Established Legacy: Serving the Rockford community since 1978, the hospital has a long history of providing consistent, trusted veterinary services to generations of families.

For more information or to schedule an appointment, you can reach Mulford Animal Hospital at the following:

Address: 1902 S Mulford Rd, Rockford, IL 61108, USA

Phone: (815) 398-4160

What is worth choosing Mulford Animal Hospital? The core of their value lies in the balance between professional expertise and genuine, heartfelt compassion. The positive testimonials from clients who have been with the hospital for years, and even decades, speak volumes. For instance, the review praising Dr. Harbach highlights her ability to make dogs look forward to a vet visit and her dedication to listening to a pet parent's concerns. This kind of personalized, caring service is a significant factor in building trust with a clinic. Another client's story about their epileptic dog, Brock, showcases the team's relentless problem-solving, compassion, and commitment to improving a pet's quality of life. The fact that the clinic's hard work reduced the dog's seizures and brought him comfort is the ultimate testament to their skill and care.

While it's important to acknowledge that every clinic may experience challenges, as reflected in a customer's negative experience, the overwhelming sentiment from many long-term clients points to a deeply compassionate practice. The presence of veterinarians who are known for their kindness, patience with stressed animals, and willingness to educate pet parents creates an environment where clients feel heard and supported. For those in Illinois who are looking for a veterinary partner they can trust for the long haul, Mulford Animal Hospital's history, comprehensive services, and demonstrated commitment to both pet and owner wellness make it a compelling choice. Their legacy of care and the positive relationships they build with their clients are what truly set them apart.

Mulford Animal Hospital Services

  • Animal Hospital

  • Birds
  • Animal And Exotic
  • Animal Breed
  • Animal Poison Control
  • Care Credit
  • Caring For Animals
  • Curbside Service
  • Dental Services
  • Dog Cat
  • End Of Life Services
  • Exotics And Pocket Pets
  • Health Exams
  • Laser Therapy
  • Online Pharmacy
  • Pet Care Appointment
  • Pet Health Checker
  • Pet Health Information
  • Pet's Healthcare
  • Pet's Medical
  • Pets Diagnostics
  • Pocket Pets
  • Preventative Care
  • Routine Surgical
  • Routine Surgical Procedure
  • Veterinary Services
  • Veterinary Services For Dogs
  • Veterinary Services For Pets

Mulford Animal Hospital Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Restroom
  • Planning

  • Appointments recommended

Mulford Animal Hospital Photos

Mulford Animal Hospital Picture 1Mulford Animal Hospital Picture 2Mulford Animal Hospital Picture 3Mulford Animal Hospital Picture 4Mulford Animal Hospital Picture 5Mulford Animal Hospital Picture 6Mulford Animal Hospital Picture 7Mulford Animal Hospital Picture 8Mulford Animal Hospital Picture 9Mulford Animal Hospital Picture 10

Mulford Animal Hospital Location

Mulford Animal Hospital

1902 S Mulford Rd, Rockford, IL 61108, USA

Mulford Animal Hospital Reviews

An average rating of ★4.5 from 176 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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