Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Introduce
Welcome to Ortega Animal Care Center, a premier destination for comprehensive pet care in San Juan Capistrano and the surrounding Southern California communities. We are a unique facility that combines the expertise of a full-service veterinary hospital with the convenience of a luxury pet hotel and a professional grooming salon. Our goal is to be a single, trusted resource for all your pet's needs, offering a holistic approach to their health and well-being. From routine check-ups and preventative care to emergency services and a comfortable place to stay while you’re away, our team, led by Matthew Brehmer, DVM, and Lynlee Fluent, DVM, is dedicated to providing the highest standard of care with compassion and professionalism.
We understand that your pet is a beloved member of your family, and we believe they deserve a level of care that is both comprehensive and personalized. Our veterinary team is equipped with advanced diagnostic tools and surgical capabilities to handle a wide range of medical needs, ensuring that your pet receives expert attention when they need it most. Beyond the clinic, our state-of-the-art boarding facilities offer a stress-free and enjoyable stay, complete with playgroups and individual attention. Our professional grooming services will keep your pet looking and feeling their best. We are proud to offer this integrated model of care, which not only provides convenience for pet owners but also creates a seamless experience for your animal, reducing the stress of moving between multiple facilities.
At Ortega Animal Care Center, we are more than a business; we are a part of the San Juan Capistrano community, committed to fostering a strong bond with our clients and their pets. We strive to be a reliable and knowledgeable partner in your pet’s health journey, providing you with the information and support you need to make the best decisions for their care. We value clear communication and transparency in all our services, ensuring you are always informed and comfortable with the care your pet receives.
Ortega Animal Care Center is conveniently located at 27341 Ortega Hwy, San Juan Capistrano, CA 92675, USA. Our facility is designed to be highly accessible for all visitors. We feature a wheelchair-accessible entrance, a dedicated wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These accommodations ensure that anyone can access our services comfortably. Appointments are recommended to ensure a smooth and timely experience for both you and your pet. However, our ability to handle emergency and urgent care during business hours provides a critical resource for those unexpected situations.
Our location on Ortega Highway makes us a known landmark for pet owners throughout San Juan Capistrano and the surrounding Orange County communities. The ease of finding us, combined with our commitment to accessibility, helps to make your visit as stress-free as possible.
Ortega Animal Care Center is a one-stop-shop for all your pet’s needs, offering an extensive list of services in veterinary care, grooming, and boarding.
Services Offered:
- Veterinary Services:
- Comprehensive Veterinary Care: Routine Checkups, Physical Exams, and Vaccinations for Pets
- Diagnostics: Advanced Diagnostic, Diagnostic Laboratory Testing, Digital Dental Radiology, Veterinary Ultrasound, and In-House Diagnostics
- Surgical Services: Pet Surgery, Spay And Neuter Surgery, Surgical Services, Orthopedic Procedures, and Emergency Surgery
- Emergency Care: Emergency And Urgent Care, Pet Emergencies, and Emergency Veterinary Care
- Preventative Care: Fleas And Ticks, Intestinal Parasite Screening, Tick Preventive, and Microchipping for Pets
- Specialized Care: Pain Management, Pocket Pets, and Service Animal Care
- Grooming Services:
- Full Service Dog & Cat Grooming and Styling
- Dog & Cat Bathing and Blow Dry
- Dog & Cat Ear Cleaning, Nail Trimming, and Teeth Brushing
- Dog Anal Gland Expression and Dog Flea and Tick Treatment
- Boarding Services:
- Cat and Dog Boarding (including a "Pet Hotel")
- Cat and Dog Daycare
- Other Pet Boarding and Daycare
- Luxury Pet Shuttle service
This extensive list of services highlights our commitment to providing a full spectrum of care under one roof. Whether you need a simple nail trim, a complex surgical procedure, or a safe place for your pet to stay while you're on vacation, we have the resources and expertise to help.
Ortega Animal Care Center stands out due to its comprehensive nature and commitment to client convenience.
Features and Highlights:
- Integrated Services: We combine veterinary care with high-end boarding and grooming, providing a convenient "one-stop-shop" model for busy pet owners.
- Advanced Medical Capabilities: Our hospital is equipped with advanced diagnostics like digital dental radiology and ultrasound, allowing for more precise and effective treatment.
- Luxury Boarding: Our pet hotel offers a comfortable and secure environment for your pets, with amenities like separate cat condos and dog play areas.
- Accessibility: We are fully wheelchair accessible with an accessible entrance, parking, and restroom, making our services available to all clients.
- Emergency and Urgent Care: We are prepared to handle pet emergencies during our regular business hours, providing a crucial lifeline for pet owners in a crisis.
These features demonstrate our commitment to being a versatile and reliable resource for the San Juan Capistrano community.
For more information or to schedule an appointment for your pet, please contact us at the following information. We look forward to being your partner in your pet’s health journey.
Address: 27341 Ortega Hwy, San Juan Capistrano, CA 92675, USAPhone: (949) 298-9196
Appointments are recommended to ensure we can provide timely service and give your pet our full attention.
Why is Ortega Animal Care Center worth choosing? The answer is a complex one, as we have a wide range of services but also receive mixed reviews. On one hand, our business model is incredibly convenient. Having a full-service vet hospital, luxury boarding, and grooming all in one location saves pet owners time and stress. The availability of advanced diagnostics, orthopedic surgery, and emergency care during business hours provides a valuable service to the community.
On the other hand, the provided customer reviews raise serious concerns about quality of care, communication, and customer service. One reviewer expressed deep regret over an unnecessary surgery for their reptile, highlighting a perceived lack of expertise and a focus on expensive procedures. Another review mentioned long wait times, a feeling of being overcharged for a minimal exam, and significant errors on official documents for international travel. A separate review cited dishonesty from staff, a lack of apologies for mistakes in both grooming and veterinary services, and a feeling that the team did not genuinely care.
The decision to choose a veterinary clinic is deeply personal. For pet owners in San Juan Capistrano seeking a comprehensive, one-stop-shop solution, Ortega Animal Care Center offers an attractive array of services. Our accessibility features and wide range of offerings are a clear benefit. However, the provided reviews indicate that potential clients should exercise caution, ask detailed questions about the experience and expertise of the staff, and set clear expectations regarding procedures and costs. A proactive and engaged approach from the pet owner may be necessary to ensure a positive experience.
Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Services
Pet Groomer
- Cat bathing
- Cat ear cleaning
- Cat grooming and styling
- Cat nail trimming
- Dog anal gland expression
- Dog bathing and blow dry
- Dog ear cleaning
- Dog flea and tick treatment
- Dog full service grooming
- Dog grooming and styling
- Dog nail trimming
- Dog teeth brushing
Pet Boarding Service
- Cat boarding
- Cat grooming
- Dog boarding
- Dog daycare
- Dog grooming
- Other pet boarding
- Other pet daycare
- Luxury Pet Shuttle
Veterinarian
- Advanced Diagnostic
- Blood Pressure Monitoring
- Comprehensive Care
- Diagnostic Laboratory Testing
- Digital Dental Radiology
- Dog & Cat Boarding
- Emergency And Urgent Care
- Emergency Veterinary Care
- Fleas And Ticks
- Grooming
- House Diagnostic Testing
- In-House Diagnostics
- Intestinal Parasite Screening
- Microchipping For Pets
- Orthopedic Procedures
- Pain Management
- Pet Boarding
- Pet Emergencies
- Pet Healthy
- Pet Hotel
- Pet Parents
- Pet Surgery
- Physical Exam
- Pocket Pets
- Routine Checkups
- Service Animal Care
- Spay And Neuter Surgery
- Surgery & Orthopedics
- Surgical Services
- Tick Preventive
- Vaccinations For Pets
- Vaccine Schedule
- Veterinary Orthopedic
- Veterinary Ultrasound
Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Photos

Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Location
Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM
27341 Ortega Hwy., San Juan Capistrano, CA 92675, USA
Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Reviews
Run away from here. This is the worst place where incompetent doctors sit. I went to this clinic with a request to vaccinate my cat and give me a certificate for a flight to another country. To which this clinic said that they would help me with this issue. Great, and we happily agreed, but if we knew that they do not understand anything and do everything poorly. First, they sent us to the office and said that there would be an examination, asked to immediately pay the bill, this bill included a doctor's examination, vaccinations and a certificate (total amount of $ 338.34), which we did, immediately paying for their services. Then the doctor's assistant came and wrote down the answers to the question, after that the doctor came in and examined my cat for one minute, looked at her ears and just felt her, and for this I paid $ 73.65. I would rather examine my own cat. Then her assistant came with her assistant and gave all the vaccinations to the cat. After that, they gave me an invoice and the long-awaited certificate, which had a bunch of mistakes. There were mistakes with the cat's age. In one paper they wrote that she was 2 years old, in the second - that she was 2 years and 4 months old, and in the same paper below they indicated the age of 2 years and 6 months. It's terrible, they gave me all these papers and that's it. I began to understand them and ask questions, but I did not get answers to any of my questions. And it was obvious that they did not like all this. In a word, they do everything without delving into your problem, the main thing for them is money. The certificate they gave me was without a signature and USDA seal. I found out that it was supposed to be there 3 days after they gave me this certificate, and when they gave it to me, they did not say that it was supposed to be there. I had to figure it out myself. They are very frivolous and the main thing for them is money.
September 03 · Angelina LAIn my experience and opinion this veterinary, boarding and grooming services establishment does not offer quality veterinary or grooming services and offer little customer service. Additionally, they do not care about your pets or you, have an attitude and are dishonest. 1) We brought our dog in and they could not diagnose without running a lot of expensive tests. They routinely want to run many expensive tests. We took dog to another vet and he diagnosed immediately without all the tests. We took our cat in for an issue and after an expensive procedure, they could not fix. The other vet fixed after the same procedure. 2) I called in the other day and spoke to Katie at the front desk with a concern about the vet not giving or mentioning a vaccine that was overdue. She said it was a mistake and didn’t apologize or seem to care at all. Katie then told Michelle Beck, Director of Operations, that I was upset and cursed at Katie, which is a complete falsehood. Concerned but not upset and never cursed. When I told Michelle that, she said she heard me curse because she could hear the call from her office six feet away from the reception desk, even though it was not on speaker phone. These people are not honest or truthful. They simply don’t care and do not provide quality service or customer care. 3) When we took our dog for a bath and grooming, they gave her a haircut and not a bath. They said they made a mistake even though we asked and ordered a bath. They didn’t seem to care and didn’t apologize. Again, bad customer service, have an attitude, they don’t care, and not quality services. I and my pets and wife are so glad we have gone back to my old vet who is farther away but totally worth the drive-and they offer good service, are honest and care.
February 28 · Barry SeatonWe have been taking our Aussie to Ortega for the last 6 1/2 years. The doctors, techs, and administrative staff have supported us, and loved our sweet pup for every minute of it. We were able to leave her in their care with the confidence that she would be attended to like a member of their own families.
January 14 · Andrea SheaOur dogs are very happy with Dr. Brehmer and the wonderful employees there. The dogs have been boarded here for years now. When our regular vet retired we decided on Dr. Brehmer. You won't be disappointed! We love Danielle. She is the best! The prices are reasonable, the care is top notch and our dogs love Dr. Brehmer!
April 21 · R & S SmithSo disappointed. Thought they were pet friendly and know how to deal with pets. But I guess not.
May 29 · Edward colon
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