Prince Frederick Animal Hospital Introduce
For pet owners in Maryland, our companions are cherished family members, and their health is a top priority. Finding a veterinary practice that offers a comprehensive range of services, from routine check-ups to emergency care, all with a compassionate touch, is invaluable. In Prince Frederick, Maryland, residents have a trusted resource in the Prince Frederick Animal Hospital. This facility stands out as a full-service destination for pet health, providing expert care for a wide variety of animals, including exotic and pocket pets, and operating as a veterinarian, an animal hospital, a pet groomer, and an emergency service provider all in one.
The Prince Frederick Animal Hospital has built a reputation for its commitment to excellence in veterinary medicine. They pride themselves on offering a broad spectrum of services that cover nearly every aspect of pet health. As a women-owned business, they bring a unique perspective and dedication to their practice, fostering a caring and supportive environment for both pets and their owners. Dr. Matteson, specifically, has been noted for providing excellent and timely care during annual exams, with a quick and thorough follow-up on test results. This attention to detail and efficiency demonstrates their commitment to high-quality patient care.
While the hospital is highly regarded for its medical expertise, it is important for potential clients to be aware of their specific policies, particularly regarding punctuality. As with any busy and popular clinic, time management is critical to their operations. A strict adherence to appointment times is a policy they uphold to ensure a smooth flow of patients and to give each pet the attention they deserve. This policy, while sometimes seen as rigid by a few customers, is intended to prevent long waiting periods and maintain the on-time schedule that many clients, like those who were able to bring in three pets at once and be seen promptly, appreciate. The hospital’s system is designed to create a positive experience for the majority of their clients, and a clear understanding of their expectations around appointment times is key to a successful visit.
The hospital is also a forward-thinking practice, offering an online pharmacy for prescription refills and specialty diets, which provides exceptional convenience for clients. This modern approach to pet health care, combined with their hands-on medical services, makes them a comprehensive and valuable partner in managing your pet’s well-being.
Located conveniently at 60 Stafford Rd, Prince Frederick, MD 20678, USA, the Prince Frederick Animal Hospital is easily accessible for residents of Calvert County and the surrounding areas. The hospital's physical location is a key factor, as it allows for quick travel, especially during a pet emergency.
The hospital is committed to providing an accessible environment for all visitors. The facility features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This ensures that everyone, regardless of mobility, can navigate the premises comfortably. On-site services are available, and the hospital recommends making appointments to ensure a smooth and timely visit. This planning is essential for the clinic to manage its schedule and provide the best possible care for each pet. Having an appointment system helps reduce wait times and allows the staff to prepare for each patient's specific needs, leading to a more efficient and positive experience.
Services Offered:
- Emergency Veterinary Care: Providing immediate medical attention for life-threatening situations and urgent health issues.
- Veterinary Medical Services: Comprehensive care including routine check-ups, diagnostics, and treatment for a wide range of illnesses.
- Surgical Services: Offering various surgical procedures, including spaying, neutering, and soft-tissue surgery. Anesthesia and patient monitoring are integral parts of their surgical process.
- Pet Dental Care: Services include dental cleanings, treatment for dental diseases, and proactive pet dental cleanings to maintain oral health.
- Exotic and Avian Medicine and Surgery: Specialized care for non-traditional pets, including exotic and pocket pets, ensuring they receive the expert treatment they need.
- Lab Work: On-site laboratory services for rapid and accurate diagnosis of various conditions.
- Pet Grooming: Offering services as a pet groomer to keep your animals looking and feeling their best.
- Online Pharmacy: A convenient way for clients to order and refill prescriptions and therapeutic diets.
Features and Highlights:
- Women-Owned Business: Identifies as a women-owned enterprise, contributing to a supportive and compassionate environment.
- Comprehensive Care: Functions as a full-service animal hospital, veterinarian, emergency service, and pet groomer.
- Specialty Care for Exotic Pets: One of the few local practices to offer specialized medicine and surgery for exotic and pocket pets.
- Efficient and Timely Service: Known for being on time with appointments and providing quick follow-up calls for test results.
- Technologically Advanced: Offers an online pharmacy and pet health checker, providing modern convenience for clients.
- Accessible Facility: Features wheelchair-accessible entrances, parking, and restrooms.
Contact Information:
Address: 60 Stafford Rd, Prince Frederick, MD 20678, USA
Phone: (410) 535-2590
What is worth choosing?
For pet owners in Prince Frederick and throughout Maryland, the Prince Frederick Animal Hospital is a compelling choice for a variety of reasons. First and foremost, the sheer breadth of their services is a significant advantage. The ability to receive routine care, emergency services, surgical procedures, and even grooming all under one roof simplifies pet health management and ensures continuity of care. Their expertise in handling exotic and avian pets also makes them a rare and valuable resource in the region, catering to a broader range of pet families.
The practice’s commitment to running on time, as highlighted by a client’s positive experience, is a testament to their professionalism and respect for their clients’ time. While the policy regarding lateness may be strict, it is rooted in a desire to provide efficient service for all patients. This approach means that when you have an appointment, you can be confident you will be seen promptly. Furthermore, the convenience of their online pharmacy and other digital resources shows that they are a modern practice that understands and meets the needs of today's busy pet owners. Ultimately, choosing the Prince Frederick Animal Hospital means selecting a team that is not only medically proficient and equipped to handle a variety of health issues but is also organized, forward-thinking, and deeply committed to the well-being of both pets and the people who love them.
Prince Frederick Animal Hospital Services
Animal Hospital
- Anesthesia And Patient Monitoring
- Animal Control
- Animal Medical Services
- Dental Cleanings And Treatment
- Dental Diseases
- Drop Offs
- Emergency Veterinary Care
- Exotic And Avian Medicine And Surgery
- Lab Work
- Laser Therapy
- Medical Assessment
- Online Pharmacy
- Pet Dental Cleanings
- Pet Health Checker
- Pet Insurance
- Pet Surgery Including Spay And Neuter
- Pocket Pets
- Prescription Refills
- Preventions And Pet Supplies
- Skin Issues
- Surgical Services
- Therapeutic Diets
- Veterinary Medical Services
Prince Frederick Animal Hospital Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Prince Frederick Animal Hospital Photos










Prince Frederick Animal Hospital Location
Prince Frederick Animal Hospital
60 Stafford Rd, Prince Frederick, MD 20678, USA
Prince Frederick Animal Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1We had an excellent first visit at Prince Frederick Animal Hospital. Wonderful intake staff, vet technicians and annual exams with Dr. Matteson. So thankful they allowed us to bring in all 3 of our pets at the same time and all appointments were on time! Follow-up call on tests was quick and thorough and online shopping for prescription diets was excellent.
August 11 · Laurie Chisenhall11 minutes late and furious!I will be looking for a different vet after today. Pulled into my parking spot at 11 minutes past my appointment due to heavy traffic going into Prince Frederick and once in Prince Frederick. It normally takes me 15 minutes tops to get to PF Animal Hospital from my home. I left giving myself 20 minutes to get there expecting some traffic, considering my appointment was at 1640. I unfortunately arrived at 1650, and after parking and shutting off my truck, I was called to be informed that I was 12 minutes late and they needed to reschedule. Regardless of me telling her I was in the process of getting my dog out to walk him in, she still told me it didn't matter and I would have to come back another day.I've been a customer with them since late 2020, and I'm not sure if I can get past this ridiculous policy. I would've gladly waited for an opening or something. At one point, they were caring for all five of my dogs (never turned us away when I was coming for a several thousand dollar visit). Unfortunately, with age comes the inevitable, so now we are down to 3. I have never been late for an appointment here until today. Not once. I can't tell you how many times I have waited in that lobby for over 20 minutes, all while watching multiple customers come and be seen before me and never complain.I'm so very disappointed in the unrealistic expectations they have for people to make it to an appointment during rush hour traffic. Like I'm sitting at home waiting to take my dogs to an appointment. For context, I get off work at 1700. I had to leave work 2 hours early to drive home and get my dog, just to be told that it was for nothing and my only real option was to take the first half of the next day off in hopes that I'll make it on time for that appointment.Sorry, PF Animal Hospital, you are out!
April 29 · Daniel AntryMy experiences with Prince Frederick Animal Hospital have all been positive, and have affirmed my feelings that every Vet and every Staffer there truly love and care for animals. Covid-19 has thrown their practice for a loop, but they have come up with processes which allow care without endangering animals or their owners. They have always been responsive and have taken dogs immediately when there was an emergency. When age and infirmity have made it necessary to give me and my dogs the peace we deserve, they show great and heartfelt empathy. I am totally confident that this Veterinary Practice will be the only one I need to ensure the health of my dogs.
March 22 · Gary ClarkeThis will be the one and only time I come here I was running late I called in advance. I was specifically told I had a ten minutes grace period by the doctors herself it was my only day available so I booked it in my camaro. I was 3 minutes and 48 seconds late the doctor left before my original appointment time so clearly they care more about there personal life then the well being of our pets. I've now been waiting over 30 minutes for another doctor because they specifically said they didn't wanna have me reschedule because I was told 10 minutes grace period. Guess when I called at 4:32 and said I was running late the doctor just took it upon herself to assume I wasn't gonna make it which I did so my puppies appointments will now be scheduled somewhere else for everyone afterwards
June 11 · John McguinessExcellent vet care. Terrible customer and front desk service. 3 attempts to fill prescription over the phone took total of 22mins.Still haven't gotten it filled.Upon 3rd call, 6 people on hold ahead of me.Not the first time. Desperately need new office mgr. and staff. Not run well at all for the premium prices they charge.
April 07 · Charles Tuzzio
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